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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Table tennis
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Currency exchange
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Board games/puzzles
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Concierge service
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Allergy-free room
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Kid meals
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Wine release events
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Reception hall
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Mediterranean Restaurant
Indulge in a culinary journey at the hotel's own Mediterranean restaurant, offering a delectable array of dishes to tantalize your taste buds.
Elegant Victorian Charm
Experience the grandeur of the Victorian era as you step into the pillared foyer with a magnificent staircase adorned with a cascading chandelier. The hotel's unique blend of original Victorian features and contemporary designs will surely captivate you.
Convenient Location and Amenities
Located just a minute's walk from South Kensington Underground Station, The Ampersand provides easy access to London's popular attractions. Enjoy the convenience of a well-equipped gym, games room, and personalized services such as information on horse riding and running routes.
Book now to immerse yourself in luxury and convenience at The Ampersand.
Extra beds and baby cots can be requested only for the Deluxe Double Room and are subject to availability. Extra beds must be confirmed by the property directly.
Guests that have booked an advanced purchase rate are required to show the card that was used to make the booking on arrival.
Please note that all credit cards used for booking must be present upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
The location was perfect, close to metro and easy walking to where I needed to be. Food was wonderful, delicious breakfast and dinner. I liked being about to order a la carte for breakfast and there was a lovely variety of dishes. Staff were lovely and helpful.
The room layout was a little awkward. Hard to maneuver due to limited space, no mirror in the room (other than bathroom) and had to dry my hair without a mirror. Not enough desk space. My room was on side of the hotel by the French school and during the day there was a lot of noise from the kids playing outside.
Awesome location and very friendly staff
Small room
The ambience, the location, the excellent breakfast, lovely staff
Nothing!
Staff exceptional and loved the location- close to the tube station and great restaurants but in a quieter area to get away from the city night noise. Very accommodating and got a free upgraded room for our honeymoon stay and they were able to help us get a cab from the airport on arrival. The apero (dining area) food was fantastic. Had built in charging stations with a converter if needed.
We were told the snacks and drinks in the room were included on arrival but they aren’t. They are still cheaper than buying them elsewhere though.
beds super comfy & heated bathroom floor, windows opened.
Location, ambience
Nothing
The hotel is conveniently located close to the South Kensington underground station and many great London museums (that, unfortunately, I did not have time to visit).
The Ampersand is a member of the Small Luxury Hotels group, and as a longtime member of the Leaders Club of the system, I say that it does not correspond to the level. This is a good 4+ star hotel, but properties that are accepted to be members of The Leading Hotels of the World (and Small Luxury Hotels are part of them) are exceptional properties with exceptional facilities and service. Unfortunately, with the Ampersand, this is not the case.
Excellent location, quiet and comfortable rooms, friendly staff.
A breakfast buffet was mentioned a check-in but we never saw it.
Good location, nice room, quiet. Good breakfast offering for coeliac gluten free.
Boutique hotel in a wonderfully centrale position in Sourh Kensington
Not being able to pay using my company virtuale card
chambre très confortable
personnel très aimable
pas assez de rangement dans la chambre
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