Sure Hotel by Best Western Reims Nord

Hotels
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Sure Hotel by Best Western
8.6 (4070 reviews)
1, Rue Bernex , Reims , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Clean and comfortable rooms
Cons:
Small rooms
Breakfast options limited
Noisy at times

Categories

Cleanliness
8.54
Overall cleanliness was praised, but there were mentions of breakfast area cleanliness issues.
Service
8.91
Staff were frequently described as friendly and accommodating.
Location
8.65
Good location with access to shops; some comments about being a bit outside, but overall satisfactory.
Room Quality
8.4
Rooms were generally comfortable and well-appointed, though some were noted as small or had issues.
Amenities
8.63
Amenities received positive feedback, although some guests mentioned missing items like towel hangers.
Value for Money
8.69
Value for money was appreciated, especially considering the pricing for family stays.
Food and Beverage
8.24
Food options received mixed feedback, with some guests mentioning the need for better breakfast variety.
Overall Experience
8.71
Guests generally enjoyed their stays, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:57

Property Description

Convenient Location
Sure Hotel by Best Western Reims Nord, just 3.5 km from the city centre, offers comfortable guest rooms with modern amenities including free Wi-Fi and satellite TV.

Delightful Dining Options
Guests can start their day with a delicious continental breakfast in the privacy of their room and unwind later with a refreshing drink at the hotel bar.

Family-Friendly Features
Families will appreciate the children's playground on-site, perfect for keeping the little ones entertained.

Experience convenience, comfort, and family-friendly fun at Sure Hotel by Best Western Reims Nord. Book now for an unforgettable stay!

Important information:

Please note that the reception is opened (24h/24 7j7).

Guests are required to show a photo identification upon check-in, and the name on the ID should correspond to the guest staying at the property.
Please note that there is a pet fee of 10 Euro per night per pet .

Please note that motorbikes are not allowed in the parking.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 4070 reviews
Cleanliness: 8.54
Service: 8.91
Location: 8.65
Room Quality: 8.4
Amenities: 8.63
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
P
Pia • solo_traveller • lu
8
Sehr angenehm zu empfehlen! Für einen kurzen Aufenthalt
Pros:

Zentrale Lage

Cons:

Die vielen Treppen

2026-05-16 • via Nuitee
Вера • solo_traveller • ua
9
Pros:

Всё было отлично. Чисто комфортно, хороший кофе и мягкая постель

Cons:

Слышимость из коридора. Утром я слышала как разговаривали соседи при выселении

2026-05-16 • via Nuitee
M
Mert • couple • nl
8
2026-05-16 • via Nuitee
A
Alex • couple • nl
8
Goed hotel voor een nacht op doorreis
Pros:

Schone ruime kamer met apart toilet en badruimte

Cons:

Overall een goed hotel met prima ontbijt

2026-05-16 • via Nuitee
A
Abdoul karim sory • solo_traveller • fr
10
Pros:

Tout étais parfait au top

2026-05-16 • via Nuitee
N
Nathan Paul • couple • ca
10
2026-05-15 • via Nuitee
I
izi • solo_traveller • fr
8
Avis d izi
Pros:

L accueil par le personnel, tous très sympathique. Le petit déjeuner simple mais correct et surtout les oeufs brouillés étaient excellents. Le parking gratuit un gros plus et pas loin du centre en voiture.

Cons:

Le fait que ç était noté qu il y avait un room service avec plusieurs plats 24/24, hors à part des pizzas 4 différentes au total et de la charcuterie les soit disant autres plats n' étaient pas disponible, donc pourquoi le mettre en avant sans cesse.
Un manque d isolation car un peu bruyant, mais sinon je recommande quand même cet hôtel.

2026-05-15 • via Nuitee
J
John • solo_traveller • gb
10
Pros:

Clean, comfortable and very convenient to reach from the motorway.

Cons:

Rooms were very compact but perfectly good for an overnight stay

2026-05-15 • via Nuitee
P
Patricia • solo_traveller • fr
10
Pros:

l emplacement, le calme, le personnel, le petit déjeuner

Cons:

petit benole pour la douche qui n est pas étanche

2026-05-14 • via Nuitee
B
Bassoum • solo_traveller • fr
1
Pros:

Je me suis fait voler ma switch au petit-déjeuner

2026-05-12 • via Nuitee
L
L • solo_traveller • fr
10
Super hôtel
Pros:

Très bel hôtel, chambre chaleureuse, confortable, propre. Le personnel est très poli, à l'écoute et très sympathique.
Le petit déjeuné parfait.
Nous avons passé un super séjour, si je dois revenir ce sera dans cet hôtel

Cons:

Rien, tout était parfait

2026-05-12 • via Nuitee
V
Valerie • couple • fr
10
Très bien, merci 😊😊😋
Pros:

Le personnel adorable, très propre ! Très calme !!!

Cons:

Rien

2026-05-11 • via Nuitee
A
Astrid • solo_traveller • de
5
Cons:

Wir haben ein anderes Zimmer bekommen, als wie gebucht. Bei uns standen Doppelstockbetten im Zimmer!! Mit 60 brauch ich kein Zimmer mit Hochbett!! Der junge Mann an der Rezeption war auch nicht so freundlich gab uns den Zimmerschlüssel und der funktioniert nicht beim betreten des Hotelszimmers. Also wieder Treppe runter, es kam keine Entschuldigung von ihm!! Egal Zimmer für 88 Euro war auch schon ziemlich in die Jahre gekommen. Bettumrandung zerkratzt!! Flecke an der Wand usw... Toilettensitz zu klein und wackelig, es tat weh beim sitzen :-)
Im Badzimmer war das Waschbecken verstopft!!
Ich war enttäuscht 😞

2026-05-11 • via Nuitee
F
françois • couple • fr
6
Pros:

Bonne literie

Cons:

Établissement assez bruyant car les chambres donnent directement sur le couloir.

2026-05-11 • via Nuitee
M
Maaike • solo_traveller • nl
7
2026-05-11 • via Nuitee
L
LManuéla • solo_traveller • fr
8
Pros:

Pratique propre

Cons:

Le bruit des autres residents a 5h du matin

2026-05-10 • via Nuitee
M
MARIANNE • solo_traveller • fr
5
Week-end 2 nuits
Pros:

L'emplacement, le plateau de courtoisi avec café nespresso, la litterie confortable, salle de bain top

Cons:

Petit-déjeuner pas de qualité, manque baguettes à 9h du matin deja, minis viennoiseries congelées trop cuit au four.
Chambre tres sombre, tres petite, rideau cassé, pas assez de rangement

2026-05-10 • via Nuitee
C
Claudia • solo_traveller • at
7
Pros:

Unkomplizierte Buchung-alles perfekt geklappt

Cons:

Sehr kleines Zimmer

2026-05-10 • via Nuitee
G
GK • solo_traveller • fr
9
2026-05-10 • via Nuitee
M
morena • couple • it
10
Ottimo albergo vicino a autostrada e zona commerciale Dog friendly
Pros:

Vicinanza all’autostrada Colazione Pulizia

Cons:

Niente

2026-05-09 • via Nuitee