Sure Hotel by Best Western Reims Nord

Hotels
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Sure Hotel by Best Western
8.6 (3896 reviews)
1, Rue Bernex , Reims , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Clean and comfortable rooms
Cons:
Small rooms
Breakfast options limited
Noisy at times

Categories

Cleanliness
8.54
Overall cleanliness was praised, but there were mentions of breakfast area cleanliness issues.
Service
8.91
Staff were frequently described as friendly and accommodating.
Location
8.65
Good location with access to shops; some comments about being a bit outside, but overall satisfactory.
Room Quality
8.4
Rooms were generally comfortable and well-appointed, though some were noted as small or had issues.
Amenities
8.63
Amenities received positive feedback, although some guests mentioned missing items like towel hangers.
Value for Money
8.69
Value for money was appreciated, especially considering the pricing for family stays.
Food and Beverage
8.24
Food options received mixed feedback, with some guests mentioning the need for better breakfast variety.
Overall Experience
8.71
Guests generally enjoyed their stays, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:57

Property Description

Convenient Location
Sure Hotel by Best Western Reims Nord, just 3.5 km from the city centre, offers comfortable guest rooms with modern amenities including free Wi-Fi and satellite TV.

Delightful Dining Options
Guests can start their day with a delicious continental breakfast in the privacy of their room and unwind later with a refreshing drink at the hotel bar.

Family-Friendly Features
Families will appreciate the children's playground on-site, perfect for keeping the little ones entertained.

Experience convenience, comfort, and family-friendly fun at Sure Hotel by Best Western Reims Nord. Book now for an unforgettable stay!

Important information:

Please note that the reception is opened (24h/24 7j7).

Guests are required to show a photo identification upon check-in, and the name on the ID should correspond to the guest staying at the property.
Please note that there is a pet fee of 10 Euro per night per pet .

Please note that motorbikes are not allowed in the parking.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 3896 reviews
Cleanliness: 8.54
Service: 8.91
Location: 8.65
Room Quality: 8.4
Amenities: 8.63
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
J
Jonathan • family_with_children • gb
3
Terrible experience
Cons:

The room had a really unpleasant smell and other guests kept us awake until approx 2am.

2026-02-14 • via Nuitee
S
sebastien • family_with_children • fr
9
2026-02-14 • via Nuitee
M
Mr. • family_with_children • it
9
2026-02-11 • via Nuitee
A
Andrew • couple • gb
8
2026-02-11 • via Nuitee
B
Bergamo • family_with_children • it
7
2026-02-09 • via Nuitee
P
Paul • couple • gb
8
Simple, clean, comfortable Hotel
Pros:

Location near motorway and Reims, clean and pleasant staff.

Cons:

Not much

2026-02-08 • via Nuitee
J
julien • solo_traveller • fr
9
Personnel agréable et top hôtel
Pros:

Chambre spacieuse

Cons:

Rien

2026-02-08 • via Nuitee
A
Alicia • solo_traveller • fr
8
2026-02-08 • via Nuitee
M
Martin • family_with_children • gb
7
2026-01-30 • via Nuitee
S
Saskia • extended_group • nl
8
2026-01-29 • via Nuitee
J
julien • family_with_children • fr
8
Séjour très agréable et personnel très sympathique
Pros:

Le personnel et la chambre spacieuse

Cons:

Rien

2026-01-29 • via Nuitee
A
Arda • solo_traveller • fr
10
2026-01-28 • via Nuitee
C
Cheryl • couple • qa
10
Great place to stay to break up our journey
Pros:

Great location
Very clean and comfortable for our one night stopover
We stayed on our way to UK and returned for another stopover on way back

Cons:

All good

2026-01-28 • via Nuitee
M
Mykola • solo_traveller • pl
10
2026-01-27 • via Nuitee
R
Renaud • solo_traveller • fr
8
Ras
Pros:

Bon accueil
Chambre propre

Cons:

Parfois voisin bruyant au téléphone, et à la fermeture des portes

2026-01-27 • via Nuitee
G
Gary • couple • gb
5
not relaxing due to noise.
Pros:

Bathroom and shower were excellent.

Cons:

we were put in a room 102 next to the stairwell and foyer which is noisy, i could here the doors to opening and closing all evening restricting my sleep, also if you have a dog (as we did ) would be better to be put in a room away from other guests so as to prevent possible barking when dog hears noises of other guests nearby.

2026-01-27 • via Nuitee
H
Herve • family_with_children • fr
10
2026-01-26 • via Nuitee
S
Steven • couple • it
2
Freddo
Cons:

riscaldamento in camera non funzionava. ce ne siamo accorti solo durante la notte.
la mattina al checkout lo abbiamo riportato e il receptionist si è limitato a scusarci, senza nemmeno offrire la colazione o qualsiasi cosa

2026-01-26 • via Nuitee
M
Marie • family_with_children • fr
9
Pros:

Le confort. L'amabilité du personnel.

Cons:

Pas apprécié est un grand mot. Nous aurions juste préféré que le service bus soit plus adapté pour aller en ville, et un renseignement correct à ce sujet. Mais tout le monde peut se tromper. Un conseil, si vous êtes bloqués Uber au top.

2026-01-25 • via Nuitee
P
Peter • couple • gb
9
2026-01-24 • via Nuitee