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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Bar
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Snack bar
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Electric vehicle charging station
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Vending machine - drinks
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Vending machine - snacks
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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CCTV in common areas
Review Highlights
Categories
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Property Description
Convenient Location
Sure Hotel by Best Western Reims Nord, just 3.5 km from the city centre, offers comfortable guest rooms with modern amenities including free Wi-Fi and satellite TV.
Delightful Dining Options
Guests can start their day with a delicious continental breakfast in the privacy of their room and unwind later with a refreshing drink at the hotel bar.
Family-Friendly Features
Families will appreciate the children's playground on-site, perfect for keeping the little ones entertained.
Experience convenience, comfort, and family-friendly fun at Sure Hotel by Best Western Reims Nord. Book now for an unforgettable stay!
Please note that the reception is opened (24h/24 7j7).
Guests are required to show a photo identification upon check-in, and the name on the ID should correspond to the guest staying at the property.
Please note that there is a pet fee of 10 Euro per night per pet .
Please note that motorbikes are not allowed in the parking.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Very clean and comfortable and convenient. The parking is locked at night.
Location is convenient, off the main roundabout entering a retail park and. 30 second drive to the motorway. Stokmani, Action and B&M are right next door, a giant E.leclerc hypermarket is a 30 second drive or a 5 minute walk away at the bottom of the road. McDonalds drive thru is a minute drive away. There's a petrol station is directly opposite the hotel.
Stayed here for 2 days on the way to Germany, and on the way back. First room the A/C wasn't working so we were moved to the room across the hall. Then the shower in there flooded, and we were moved a third time by staff. The manager didn't seem very happy about that, but apologised and gave us some free drinks for the inconvenience. However on the return trip he seemed to be waiting for us to check in when we arrived, and immediately made it clear that there were to be no room changes as the hotel was full. Insisted he come upstairs to check the room was ok, which it was surprisingly. We didn't ask to move rooms in the first place, poor maintenance is not the guests responsibility, and had been the hotel staff's decision to move us. Very basic, very tired and past its prime. The only thing he has going for it is the price to compete with B&B Hotels and Ibis budget who have tiny rooms in comparison.
Location was great for a stopover for one night. Room was clean, staff very friendly.
The A/C was working but could not cool the room, neither of us were able to sleep. I know the hotel provide fans as I saw other guests asking for them. I couldn’t be bothered to go to reception in the middle of the night.
För oss passade det perfekt att sova lite utanför Reims, tyst och lugnt
La qualité général de l hotel
De devoir demander de remettre du savon et d entrer dans la chambre avec une température de 18°, alors que dehors, il fait 42 °.
hotel nickel pour une halte lors d'un long trajet.avons surtout apprécié la clim et le parking sécurisé.
uniquement des fast food dans la proximité
Easy access to the motorway.
The room smelt of smoke. The reception did say I should have asked for a different room, but by the time I got there I was too tired to complain. The bathroom is so small that the toilet is almost under the sink.
parfait en tout point
rien
Personnel sympathique et à l'écoute.
Hôtel un peu trop à l'écart du centre.
Personnel, petits déjeuners, parking.
Chambre petite, emplacement, cher pour les prestations
L’accueil a été très agréable, clim dans la chambre nécessaire!
Il manque un frigo pour garder les boissons fraîches pendant les grosses chaleurs
Perfect location if you’re travelling by car. Very clean, great breakfast. Very helpful staff, Vincent was very welcoming!
Clean and well equipped rooms. Convenient for the motorway. Pleasant staff who took the time to look after us as best they could.
There was a broken window in reception. Our motorbike had to be parked in the conference room because of risk of theft. Nowhere to go and eat in the evening. The hotel offered pizzas but only had 3 varieties and 1 member of staff to do everything including reception bar and cooking pizzas which was too slow.
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