Sure Hotel by Best Western Reims Nord

Hotels
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Sure Hotel by Best Western
8.6 (3943 reviews)
1, Rue Bernex , Reims , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Clean and comfortable rooms
Cons:
Small rooms
Breakfast options limited
Noisy at times

Categories

Cleanliness
8.54
Overall cleanliness was praised, but there were mentions of breakfast area cleanliness issues.
Service
8.91
Staff were frequently described as friendly and accommodating.
Location
8.65
Good location with access to shops; some comments about being a bit outside, but overall satisfactory.
Room Quality
8.4
Rooms were generally comfortable and well-appointed, though some were noted as small or had issues.
Amenities
8.63
Amenities received positive feedback, although some guests mentioned missing items like towel hangers.
Value for Money
8.69
Value for money was appreciated, especially considering the pricing for family stays.
Food and Beverage
8.24
Food options received mixed feedback, with some guests mentioning the need for better breakfast variety.
Overall Experience
8.71
Guests generally enjoyed their stays, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:57

Property Description

Convenient Location
Sure Hotel by Best Western Reims Nord, just 3.5 km from the city centre, offers comfortable guest rooms with modern amenities including free Wi-Fi and satellite TV.

Delightful Dining Options
Guests can start their day with a delicious continental breakfast in the privacy of their room and unwind later with a refreshing drink at the hotel bar.

Family-Friendly Features
Families will appreciate the children's playground on-site, perfect for keeping the little ones entertained.

Experience convenience, comfort, and family-friendly fun at Sure Hotel by Best Western Reims Nord. Book now for an unforgettable stay!

Important information:

Please note that the reception is opened (24h/24 7j7).

Guests are required to show a photo identification upon check-in, and the name on the ID should correspond to the guest staying at the property.
Please note that there is a pet fee of 10 Euro per night per pet .

Please note that motorbikes are not allowed in the parking.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 3943 reviews
Cleanliness: 8.54
Service: 8.91
Location: 8.65
Room Quality: 8.4
Amenities: 8.63
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
A
Antoine • solo_traveller • fr
9
2026-03-14 • via Nuitee
J
Jasinski • solo_traveller • fr
10
Personnel très accueillant
Pros:

Très bonne accueil , conviviale à l’écoute

2026-03-13 • via Nuitee
O
Oriane • family_with_children • fr
9
Pros:

Très bon accueil, la chambre est propre et le directeur est attentif aux demandes de la clientèle

Cons:

Tout est OK

2026-03-13 • via Nuitee
N
Noreille • solo_traveller • fr
8
Pros:

Très bien

Cons:

Bruit chambre à côté

2026-03-13 • via Nuitee
H
Hannan • couple • gb
9
Everything ok
Pros:

Everything ok

Cons:

Nothing

2026-03-12 • via Nuitee
K
Karine • family_with_children • lu
7
Pros:

Emplacement par rapport aux ecuries de la Malle (venue pour un concours equestre)
Qualité literie

Cons:

Salle de bains innondée à chaque douche !!!
Pas assez de places de parking

2026-03-12 • via Nuitee
J
jamie • solo_traveller • ie
7
Just to get your head down
Pros:

Friendly staff

Cons:

Room was small

2026-03-12 • via Nuitee
N
Nicholas • couple • gb
4
Average
Pros:

The staff were lovely, great girl always keen to help.

Cons:

It was disgusting, it was dirty the curtain wasn't big enough to cover the window and the shower was clogged and flooded the floor when used. France is a failed society

2026-03-12 • via Nuitee
O
Océane • couple • fr
8
Super mais salle de bain à refaire
Pros:

Gentillesse du personnel , chambre top, propre, belle, confortable, télé grand écran, luminosité

Cons:

L’évacuation de l’eau de la douche est à revoir , ça inonde toute la salle de bain

2026-03-12 • via Nuitee
G
Gilles • family_with_children • fr
5
2026-03-11 • via Nuitee
C
Christine • couple • gb
8
Pros:

Excellent location as stop off from a26. Very adequate breakfast. Given an upgraded room. Very quiet room

Cons:

Lack of decent restaurant within walking distance for dinner

2026-03-11 • via Nuitee
G
Gilles • couple • fr
10
tres bien parfait
Pros:

Propreté de la chambre et petit déjeuné parfait

2026-03-09 • via Nuitee
T
Thomas • solo_traveller • be
8
Pros:

Très propre et salle de bain parfaite ! Literie très confortable !

2026-03-08 • via Nuitee
S
Simon • couple • gb
6
With great location comes great issues
Pros:

We’ve stayed there since it was the Blue hotel. Hasn’t changed much really. A great stop off but a big issue

Cons:

The mattress was rock. Woke up like I might as well have slept on the car park

2026-03-08 • via Nuitee
P
p786brian • family_with_children • fr
10
2026-03-07 • via Nuitee
C
claude • family_with_children • fr
10
Pros:

Absolument tout

Cons:

Le bébé de la chambre d'à côté qui a hurlé à partir de 6h
Avoir une chambre au rez-de-chaussée

2026-03-07 • via Nuitee
R
Renate-Frederic • couple • fr
9
2026-03-07 • via Nuitee
S
stefaan • family_with_children • be
7
2026-03-07 • via Nuitee
F
Florence • family_with_children • fr
8
2026-03-06 • via Nuitee
Z
Zoul Kifouli • couple • de
3
I enjoying my staying there
Pros:

Lovely place Lovely starffs

2026-03-05 • via Nuitee