ITC Grand Chola, a Luxury Collection Hotel, Chennai

Hotels
•
Luxury Collection
9.4 (2047 reviews)
No. 63, Mount Road, Guindy , Chennai , in
+91 44 2220 0000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Delicious food
Clean rooms
Friendly staff
Cons:
Need for more variety in breakfast items
No play area for kids

Categories

Cleanliness
8.9
Rooms were good and kept clean always.
Service
9.9
Exceptional service by the staff, particularly noted during meals.
Location
9.4
Location is good and convenient.
Room Quality
9.4
Very friendly staff and good quality rooms.
Amenities
8.9
Standard quality for this hotel tier.
Value for Money
9.4
A great luxury experience that justifies the pricing.
Food and Beverage
9.4
Food was absolutely delicious and dishes were thoughtfully prepared.
Overall Experience
9.9
Home away from home, excellent hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:21

Property Description

Luxurious Dining Options
ITC Grand Chola boasts 10 dining destinations offering a diverse range of cuisines from around the world. Indulge in everything from traditional Indian Thalis at Royal Vega to progressive Southern Indian dishes at Avartana.

Relaxing Spa and Wellness Center
Unwind at Kayakalp The Royal Spa with 12 treatment rooms offering a variety of massages and therapies. Pamper yourself with rejuvenating treatments after a long day of sightseeing or business meetings.

Convenient Amenities and Services
Enjoy modern comforts in the 600 air-conditioned rooms equipped with flat-screen TVs and en suite bathrooms. Benefit from 24-hour room service and access to a fitness center, outdoor pool, and a 24-hour front desk for all your needs.

Book your stay at ITC Grand Chola for a truly unforgettable experience in Chennai.

Important information:

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Any booking more than 09 rooms would be consider as a group & different pricing would be applicable.

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform ITC Grand Chola, a Luxury Collection Hotel, Chennai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Location

Guest Reviews

9.4
Based on 2047 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 9.9
M
Mount Kailash • solo_traveller • in
10
Pros:

The overall stay was well taken care by Ms. Hasna and the whole stay was good.

2026-08-29 • via Nuitee
K
Karin • couple • de
9
2026-08-28 • via Nuitee
G
Global07820070154 • Family
10
Stay with itc
Pros:

We had our best time in itc grand chola ♥️♥️

2026-08-27 • via Tripadvisor
T
Trip14000209786 • Family
10
Totally makes you feel royal
Pros:

Unreal grandeur with service that treats you like royalty

2026-08-27 • via Tripadvisor
S
Sightseer13197201171 • Solo travel
10
Staycation
Pros:

Fabulous experience every corner of itc is filled with luxuries

2026-08-27 • via Tripadvisor
M
Manav Aggarwal • solo_traveller • in
10
Pros:

Everything was perfect

Cons:

I got lost due to lack of direction display in the hotel

2026-08-27 • via Nuitee
V
Vinay Kumar • solo_traveller • za
10
Wonderful stay, Very professional and friendly staff. Good food. Everything was very well organized. Best place to be!
Pros:

Everything was perfect!

2026-08-26 • via Nuitee
H
Hariharan • solo_traveller • ie
10
Luxury under one roof!
Pros:

Amazing check in staff
Offered early check in and late check out to us.
Gave me a suprise birthday cake for my 40th
Amazing comfy beds and pillows
The entire hotel was so clean
Free flow of cocktails for residents during happy hour daily.
This is my 2nd time and will come again every year if I could!
They make sure everything is up to standards based on each individual

Cons:

Nothing

2026-08-25 • via Nuitee
S
Srinath • solo_traveller • in
9
Pros:

Hospitality was exceptional, thanks for Priti staff for making memorable arrangements .

2026-08-25 • via Nuitee
M
MARIE FRANCE • extended_group • re
4
Ça pourrait aller mieux
Pros:

Le cadre

Cons:

Un rat dans la chambre des amis
Pas même une reduction
Ccest grave quand même
Problème d hygiène

2026-08-24 • via Nuitee
S
SANKAR • family_with_children • in
10
2026-08-24 • via Nuitee
A
Abhay • solo_traveller • in
10
2026-08-23 • via Nuitee
V
vijay • family_with_children • my
10
2026-08-22 • via Nuitee
M
Mohan • solo_traveller • qa
10
2026-08-22 • via Nuitee
E
Esther • couple • gb
10
2026-08-21 • via Nuitee
C
cecil • solo_traveller • in
7
Pros:

Location and food

Cons:

Too crowded
Too expensive

2026-08-20 • via Nuitee
A
Alia • solo_traveller • ae
8
2026-08-18 • via Nuitee
I
Indirakumari • solo_traveller • gb
10
2026-08-18 • via Nuitee
T
Tracey • extended_group • ie
9
Pros:

Rooms were fine. Good selection of restaurants but service was mixed. Staff and food at Pan Asian were very good. Spa was nice.

Cons:

Will contact you afterwards if the review is less than 10.

2026-08-17 • via Nuitee
A
Ameer • couple • in
10
2026-08-17 • via Nuitee