Hotel Crown Palais Hamamatsu

Hotels
7.5 (225 reviews)
Chuo-ku Itaya-Machi 110-17 , Hamamatsu , jp

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Convenient location
Responsive staff
Clean breakfast options
Cons:
Old facilities
Musty smells
Unfriendly staff incident

Categories

Cleanliness
5.83
Several reviews highlighted musty smells and outdated facilities.
Service
8.3
Staff were generally described as responsive and helpful.
Location
9.34
Conveniently located near the station, making it easy for travel.
Room Quality
7.29
Rooms were described as clean but some noted aging facilities.
Amenities
6.82
Some amenities were criticized for being outdated.
Value for Money
7.28
Generally good value for the location but varies with quality.
Food and Beverage
7.33
Breakfast was enjoyable but some food items were disappointing.
Overall Experience
7.8
Mixed feelings, great location and service offsets some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:14

Property Description

Luxurious Accommodation
Hotel Crown Palais is a charming property in Shizuoka Prefecture, just a stone's throw away from JR Hamamatsu Train Station. The warmly lit rooms with colorful bedcovers provide a cozy retreat for guests, complete with modern amenities like free internet and private bathrooms.

Relaxation and Recreation
Guests can indulge in relaxation at the 14th-floor Chinese restaurant, indoor swimming pool, sauna, and massage services. For those looking for entertainment, karaoke sessions are available, ensuring a fun-filled stay.

Dining Delights
Satisfy your culinary cravings at Belle Facade Restaurant, offering a delightful buffet spread for all meals. From Japanese cuisine to a lobby lounge bar, there are plenty of options to tantalize your taste buds during your stay.

Book your stay at Hotel Crown Palais for a memorable and enjoyable experience!

Important information:

Only the Deluxe Twin Room can accommodate an extra bed.

Please note that guests are not allowed to change temperature settings as the property is centrally heated.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NGO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1000 per day.

Location

Guest Reviews

7.5
Based on 225 reviews
Cleanliness: 5.83
Service: 8.3
Location: 9.34
Room Quality: 7.29
Amenities: 6.82
Value for Money: 7.28
Food and Beverage: 7.33
Overall Experience: 7.8
悦子 • family_with_children • jp
9
Pros:

朝食美味しかったですが鰻楽しみにしておりましたがご飯はあるのに鰻が殆どなかったのが残念でした
ロケーション良かったです

2026-05-15 • via Nuitee
M
marimo_coys • solo_traveller • jp
8
2026-05-13 • via Nuitee
M
Mio • couple • jp
10
Pros:

部屋が広くてバスルームも清潔なところが嬉しかったです。窓から見える景色も最高でした。

2026-05-10 • via Nuitee
H
hiroki • solo_traveller • jp
7
最高
Pros:

とても綺麗で、12階の部屋であの価格でかなりお得感がありました

Cons:

自販機の飲物の種類が少なく、自販機のエリアはドアの開閉位置に難がある様に思えました。

2026-05-09 • via Nuitee
S
SUZUKI • couple • jp
10
最高
Pros:

利便性が良く、快適に過ごすことが出来ました。朝食も品数があり美味しく頂きました、欲を言えばパンを温めるトースターがあるといいと思います。

Cons:

無し

2026-05-08 • via Nuitee
K
kiyomi • extended_group • jp
7
価格的にも良かった。
Pros:

リフォームしたと思われ、綺麗でした。

Cons:

他の人のドアの開け閉めの時、部屋が響いて揺れた。

2026-05-06 • via Nuitee
S
Sachie Andrea • extended_group • jp
5
Normal
Pros:

Las camas cómodas

Cons:

Mm que no cambiaron los artículos de aseo ni agua , dejaron las toallas usadas . Supongo que fue casualidad .

2026-05-06 • via Nuitee
橋本 • solo_traveller • jp
9
2026-05-04 • via Nuitee
H
Hiroyuki • couple • jp
9
2026-05-02 • via Nuitee
S
sora • couple • jp
10
2026-05-02 • via Nuitee
R
Reiko • couple • jp
9
Pros:

浜松駅から来る時、地下通路で少し迷いましたが、駅からもとても近くよかったです。朝食バイキングも種類豊富で大変美味しかったです。

Cons:

特にありません

2026-04-29 • via Nuitee
咲子(Sakiko) • couple • jp
9
2026-04-27 • via Nuitee
真也 • solo_traveller • jp
10
値段相応
Pros:

綺麗な部屋だった

2026-04-27 • via Nuitee
Y
Youssef • extended_group • ve
10
2026-04-26 • via Nuitee
T
Tsutomu • solo_traveller • jp
9
2026-04-26 • via Nuitee
S
sonthit • solo_traveller • th
8
Pros:

very close to train station and staffs are very friendly and helpful

Cons:

the picture of onzen (pool) is not real, this hotel has none

2026-04-25 • via Nuitee
T
Tatsu • solo_traveller • jp
4
イマイチ
Pros:

ロケーション

Cons:

エアコンの温度設定はなく、個別空調とか出来ないようだし、ダクトからの送風音が結構うるさいです。

2026-04-22 • via Nuitee
Y
YAYOI • solo_traveller • jp
9
Pros:

コスパ

Cons:

外国人が多過ぎる。

2026-04-21 • via Nuitee
H
HAYASHI • solo_traveller • jp
10
2026-04-18 • via Nuitee
Y
YAYOI • couple • jp
8
コストパフォーマンス
Pros:

お部屋と朝食

Cons:

特にない

2026-04-18 • via Nuitee