Hotel Crown Palais Hamamatsu

Hotels
7.5 (183 reviews)
Chuo-ku Itaya-Machi 110-17 , Hamamatsu , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Sauna
See all facilities

Review Highlights

Pros:
Convenient location
Responsive staff
Clean breakfast options
Cons:
Old facilities
Musty smells
Unfriendly staff incident

Categories

Cleanliness
5.83
Several reviews highlighted musty smells and outdated facilities.
Service
8.3
Staff were generally described as responsive and helpful.
Location
9.34
Conveniently located near the station, making it easy for travel.
Room Quality
7.29
Rooms were described as clean but some noted aging facilities.
Amenities
6.82
Some amenities were criticized for being outdated.
Value for Money
7.28
Generally good value for the location but varies with quality.
Food and Beverage
7.33
Breakfast was enjoyable but some food items were disappointing.
Overall Experience
7.8
Mixed feelings, great location and service offsets some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:14

Property Description

Luxurious Accommodation
Hotel Crown Palais is a charming property in Shizuoka Prefecture, just a stone's throw away from JR Hamamatsu Train Station. The warmly lit rooms with colorful bedcovers provide a cozy retreat for guests, complete with modern amenities like free internet and private bathrooms.

Relaxation and Recreation
Guests can indulge in relaxation at the 14th-floor Chinese restaurant, indoor swimming pool, sauna, and massage services. For those looking for entertainment, karaoke sessions are available, ensuring a fun-filled stay.

Dining Delights
Satisfy your culinary cravings at Belle Facade Restaurant, offering a delightful buffet spread for all meals. From Japanese cuisine to a lobby lounge bar, there are plenty of options to tantalize your taste buds during your stay.

Book your stay at Hotel Crown Palais for a memorable and enjoyable experience!

Important information:

Only the Deluxe Twin Room can accommodate an extra bed.

Please note that guests are not allowed to change temperature settings as the property is centrally heated.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NGO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1000 per day.

Location

Guest Reviews

7.5
Based on 183 reviews
Cleanliness: 5.83
Service: 8.3
Location: 9.34
Room Quality: 7.29
Amenities: 6.82
Value for Money: 7.28
Food and Beverage: 7.33
Overall Experience: 7.8
P
Puneet • solo_traveller • in
10
2026-03-26 • via Nuitee
E
ETSUKO • extended_group • jp
9
2026-03-24 • via Nuitee
A
Aki • couple • jp
10
2026-03-24 • via Nuitee
M
masaharu • solo_traveller • jp
9
2026-03-23 • via Nuitee
A
Aya • extended_group • jp
8
2026-03-22 • via Nuitee
H
hun • solo_traveller • jp
9
2026-03-20 • via Nuitee
Y
YUKI • couple • jp
10
2026-03-20 • via Nuitee
Y
Yang • solo_traveller • jp
6
2026-03-17 • via Nuitee
S
Satoshi • couple • jp
6
2026-03-17 • via Nuitee
御原 • extended_group • jp
9
2026-03-16 • via Nuitee
A
Atsushi • solo_traveller • jp
7
Pros:

きれいだったし、ロケーションもよかった

Cons:

Wifiが細くて、切れることも多かった

2026-03-15 • via Nuitee
S
SHIGEYUKI • solo_traveller • jp
8
Pros:

忘れ物をしたので、着払で自宅に忘れ物を配送してもらいました。とてもスムーズで親切な対応でした。

2026-03-14 • via Nuitee
瞳 • extended_group • jp
10
2026-03-14 • via Nuitee
ＫＯＩＣＨＩ • solo_traveller • jp
7
2026-03-02 • via Nuitee
N
Nongnooch • solo_traveller • th
6
Even stay 4 months but provide you only 1 bottle of water. No service mind and rejected to issue receipt!
Pros:

Rejected all request

Cons:

Room smell and service

2026-03-01 • via Nuitee
渋谷 • solo_traveller • jp
6
2026-02-28 • via Nuitee
T
toshiyuki • extended_group • jp
7
Pros:

ロケーションが良い。

2026-02-25 • via Nuitee
H
HIROTAKA • solo_traveller • jp
10
2026-02-14 • via Nuitee
T
Toshikatsu • couple • jp
6
まずます
Pros:

朝食バイキング

Cons:

設備の古さ、駐車場が少し距離ある
部屋も狭くて古めかしい
カードキーではないところ、外出時鍵をフロントに預けるスタイル面倒

2026-02-10 • via Nuitee
K
Kazuhiro • solo_traveller • jp
7
Pros:

清潔感があり快適でした

Cons:

・シャワーを使用した際、水が風呂桶の端をつたって洗面側に流れ込み、洗面がビタビタになってかなり不快でした
・ベッドサイドボードにある空調調節のダイヤルが壊れていた

2026-01-25 • via Nuitee