ANA Crowne Plaza Hamamatsu by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.5 (261 reviews)
110-17 Itaya machi, Chuo-ku, , Hamamatsu , JP

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Responsive staff
Clean breakfast options
Cons:
Old facilities
Musty smells
Unfriendly staff incident

Categories

Cleanliness
5.83
Several reviews highlighted musty smells and outdated facilities.
Service
8.3
Staff were generally described as responsive and helpful.
Location
9.34
Conveniently located near the station, making it easy for travel.
Room Quality
7.29
Rooms were described as clean but some noted aging facilities.
Amenities
6.82
Some amenities were criticized for being outdated.
Value for Money
7.28
Generally good value for the location but varies with quality.
Food and Beverage
7.33
Breakfast was enjoyable but some food items were disappointing.
Overall Experience
7.8
Mixed feelings, great location and service offsets some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:14

Property Description

Luxurious Accommodation
Hotel Crown Palais is a charming property in Shizuoka Prefecture, just a stone's throw away from JR Hamamatsu Train Station. The warmly lit rooms with colorful bedcovers provide a cozy retreat for guests, complete with modern amenities like free internet and private bathrooms.

Relaxation and Recreation
Guests can indulge in relaxation at the 14th-floor Chinese restaurant, indoor swimming pool, sauna, and massage services. For those looking for entertainment, karaoke sessions are available, ensuring a fun-filled stay.

Dining Delights
Satisfy your culinary cravings at Belle Facade Restaurant, offering a delightful buffet spread for all meals. From Japanese cuisine to a lobby lounge bar, there are plenty of options to tantalize your taste buds during your stay.

Book your stay at Hotel Crown Palais for a memorable and enjoyable experience!

Important information:

Only the Deluxe Twin Room can accommodate an extra bed.

Please note that guests are not allowed to change temperature settings as the property is centrally heated.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NGO

Location

Guest Reviews

7.5
Based on 261 reviews
Cleanliness: 5.83
Service: 8.3
Location: 9.34
Room Quality: 7.29
Amenities: 6.82
Value for Money: 7.28
Food and Beverage: 7.33
Overall Experience: 7.8
T
Tomoo • couple • fr
10
快適
Pros:

部屋が広々としていた。

2026-10-31 • via Nuitee
C
cerdeira • couple • fr
10
2026-10-30 • via Nuitee
T
TANASE • solo_traveller • jp
6
2026-10-30 • via Nuitee
K
Kosugi • extended_group • jp
10
朝食バイキング最高❗
Pros:

とにかく、朝食バイキングが良かったです。材料、品数など、お得感十分です。大変満足でした。スタッフの一生懸命感が伝わってきました。

Cons:

特に悪い点は無かったです。

2026-10-30 • via Nuitee
E
Edvard • solo_traveller • hu
9
2026-10-28 • via Nuitee
S
Shouko • solo_traveller • jp
2
2026-10-28 • via Nuitee
のなりん • couple • jp
6
Pros:

静かだった

Cons:

ロケーション最悪

2026-10-27 • via Nuitee
小黒 • couple • jp
8
2026-10-26 • via Nuitee
H
HIROTAKA • solo_traveller • jp
10
2026-10-25 • via Nuitee
市原 • couple • jp
8
Pros:

受け付けの対応が大変良かった
お部屋の清潔感があった
宿泊費も安く大変良かった

Cons:

別にありません

2026-10-21 • via Nuitee
S
shinji • couple • jp
9
Pros:

部屋と朝食はとても良かった、料金もリーズナブル。

Cons:

ロケーションは良くなかった。

2026-10-20 • via Nuitee
T
Takayuki • couple • jp
6
2026-10-20 • via Nuitee
C
cathy • solo_traveller • us
10
Pros:

Room was very comfortable and our request was granted. Location was perfect . Underground access was perfect from weather. So many restaurants at train station and easy access to buses to get around.

2026-10-20 • via Nuitee
清人 • family_with_children • jp
8
まあまあ
Pros:

朝食が最高

Cons:

サウナを出るときに料金を請求された。

2026-10-19 • via Nuitee
M
Mizuno • couple • jp
7
2026-10-18 • via Nuitee
佐藤 • couple • jp
8
Pros:

部屋が思ったより広かった

Cons:

ﾅｼ

2026-10-17 • via Nuitee
M
MEGUMI • solo_traveller • jp
9
2026-10-16 • via Nuitee
F
FUNATSUKI • solo_traveller • jp
10
2026-10-16 • via Nuitee
H
HIROHISA • solo_traveller • jp
9
2026-10-14 • via Nuitee
N
nozomi • extended_group • jp
9
2026-10-14 • via Nuitee