Residence L´ Heritage Tennyson by BlueBay

Hotels
•
Independent
7.6 (16 reviews)
Tennyson 79 Col. Polanco, Mexico City, CDMX, 11560 , Mexico City , MX
52-55-6783 8712

listing image 1
Show all photos
Children allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Elevator
Library
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Great location
Cons:
Shabby property
Rooms need work

Categories

Cleanliness
4
Guests mentioned cleanliness as a major concern, highlighting shabbiness and the need for significant improvement.
Service
5
Service received mixed feedback, with some guests expressing disappointment in the property's condition.
Location
9
The positive aspect highlighted by most guests was the great location of the hotel.
Room Quality
4
Guests criticized the room quality, stating that the rooms need significant renovation.
Amenities
5
Specific mentions of amenities were lacking in reviews, indicating a need for improvement.
Value for Money
5
Mixed reviews were received regarding the perceived value for money, with concerns about the property's condition affecting guest satisfaction.
Food and Beverage
5
No specific mentions of food and beverage in the provided review, hence neutral rating.
Overall Experience
6
Guests overall had a mediocre experience with the property, with the great location being the standout positive aspect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 03:20

Property Description

Convenient Amenities
Make the most of complimentary wireless internet, communal living room, and tour assistance.

Dining and Socializing
Dine at the restaurant, enjoy drinks at the bar, and attend the daily complimentary reception.

Comfortable Accommodation
Relax in your apartment with a minibar, flat-screen TV, and pillowtop bed.

You'll find yourself in the heart of Mexico City at this centrally located aparthotel, moments away from Chapultepec Park and the buzzing Parque Zoologico de Chapultepec – book now for an unforgettable stay!

Important information:

  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.6
Based on 16 reviews
Cleanliness: 4
Service: 5
Location: 9
Room Quality: 4
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 6
S
Samer
4
Pros:

Only positive thing to be said is that the location is great. The property itself is shabby. The rooms need a lot of work. It’s a shame. This could have been a great place

2025-02-23 • via Nuitee
D
Desiree
10
Pros:

Me encantó!!!

2025-01-18 • via Nuitee
M
Marco Antonio
10
Pros:

Todo muy excelente y en buen estado seguro limpio y la atención del guardia de seguridad es muy buena

2025-01-13 • via Nuitee
J
Julian
6
Pros:

No servía la calefacción, no había agua caliente, tsrda mucho en salir y tibia.

2024-12-12 • via Nuitee
A
adolfo
10
Pros:

The room is really nice and comfortable plus the space is huge. Didn’t like the process of remodeling of the building and in the room. The area of Polanco is great to go out and dining or have drinks around so chic and elegant

2024-11-22 • via Nuitee
G
Guillermo
4
Pros:

Al arribar me dijero que NO habia agua.... asi que me enviaron a un hotel de menor categoria..... con mucho ruido....

La excusa fue que NO habia agua.... aun con reservacion pagada...pagada

2024-11-19 • via Nuitee
M
Mauricio
10
Pros:

Excelente

2024-11-07 • via Nuitee
M
Mauricio
10
Pros:

Excelente

2024-11-06 • via Nuitee
J
Jorge Everardo
10
Pros:

muy bien el lugar

2024-11-05 • via Nuitee
L
Lincoln
10
Excellent Polonco option
Pros:

Very comfortable hotel suite on quiet street. Nice made to order breakfast included.

2024-09-16 • via Nuitee
Y
yossef • partner
6
Pros:

El alojamiento nse encuentra en obras de remodelacion.Las habitaciones tienen aun cosas sin finalizar,no hay jaboneras en la regadera,algunas luces de la habitacion no funcionan.Todo esta a medio hacer,y algo sucio en general por las obras.

2024-09-13 • via Nuitee
J
José Luis
2
Pros:

No me quedé ya que la llegar. A la propiedad me avisaron apenas estando ahí que me moverían a otra dirección y no me avisaron que están en remodelación
La otra cede no cumplía con lo que había reservado

2024-09-09 • via Nuitee
L
Luis
4
Pros:

la propieda estaba cerrada por fuga de agua, nos enviaron a otra que que estaba en condiciones de baja calidad

2024-09-06 • via Nuitee
M
MARIA • partner
8
Pros:

La cama está fatal.. se mueve toda. Está en remodelación y no está avisado al momento de reservar

2024-09-03 • via Nuitee
C
Carolina • family
10
Pros:

excelente servicio!

2024-08-21 • via Nuitee
M
Mauricio
10
Pros:

Muy buen lugar solo que están remodelando

2024-08-17 • via Nuitee