Golden Banana Residence

Hotels
8.8 (515 reviews)
Rambutan Lane , Siem Reap , KH

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Extremely friendly and helpful staff
Excellent central location (near river/Pub Street)
Great pools and relaxing outdoor areas
Very good value for money
Clean premises noted by several guests
Good food/drinks and breakfast options (mixed)
Cons:
Inconsistent room quality across buildings
Reports of bugs/geckos and gaps in doors
Air-conditioning/maintenance issues in some rooms
Mattresses and pillows described as uncomfortable by some
Breakfast quality inconsistent
No toiletry kits provided in rooms

Categories

Cleanliness
8
Mixed mentions: several guests call the premises and rooms spotlessly clean, while others report bugs and substandard room upkeep (aircon/maintenance). Overall slightly above average but impacted by some negative room reports.
Service
10
Consistently and enthusiastically praised across reviews: staff described as extremely friendly, caring, helpful and a core strength of the hotel (training hotel ethos highlighted). Standout feature of the property.
Location
9.5
Very frequently praised: central, just behind the river, short walk to Pub Street, excellent access to restaurants and cafes — a clear strong point.
Room Quality
7
Multiple complaints about rooms not matching photos, inconsistent standards across buildings, uncomfortable mattresses/pillows, AC issues and insect/gecko problems due to gaps — noticeably weaker area.
Amenities
9
Pools and relaxation areas repeatedly praised (multiple pools mentioned), plus pleasant food/drink offerings; amenities are a clear positive for guests.
Value for Money
9.6
Strongly positive sentiment: guests call it great value and 'unbeatable' for the price, highlighting comfortable rooms with large balconies and good overall offering for cost.
Food and Beverage
8
Mixed but generally positive: breakfast described as tasty by some and sub-par by others; cocktails and meals receive praise. Reliable but not universally excellent.
Overall Experience
9.3
Overall very positive: many guests extended stays or would return, citing staff, location and pools as key reasons, despite some room-related drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:20

Property Description

Luxurious Accommodations
Golden Banana Residence in Siem Reap offers air-conditioned rooms with city views, modern amenities, and a private terrace. Each room is equipped with a flat-screen TV, safety deposit box, and a coffee machine for your comfort.

Dining Options
Indulge in a variety of culinary delights at our on-site restaurant, serving American, Cambodian, and Chinese cuisine. Choose from buffet, à la carte, or continental breakfast options, including vegetarian and dairy-free choices.

Convenient Facilities
Enjoy our outdoor swimming pool, garden, and barbeque facilities during your stay. Take advantage of services like concierge assistance, room service, and currency exchange for a hassle-free experience.

Experience the perfect blend of comfort and convenience at Golden Banana Residence. Book now for an unforgettable stay in Siem Reap!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Location

Guest Reviews

8.8
Based on 515 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 7
Amenities: 9
Value for Money: 9.6
Food and Beverage: 8
Overall Experience: 9.3
T
Timothy • family_with_children • au
8
Calm, relaxing place to stay, outside of Old Town but close to it
Pros:

Location is good, on the quiet side of the river near Night Markets
Very clean
Attentive staff - if anything, a little too helpful
Very calm environment

This was my 2nd time staying there
I would stay again

Cons:

Steep stairs

2026-10-31 • via Nuitee
J
Jason • couple • be
10
2026-10-28 • via Nuitee
C
Christina • family_with_children • id
6
2026-10-27 • via Nuitee
C
Christina • family_with_children • id
6
2026-10-27 • via Nuitee
H
Hanna • family_with_children • kh
10
Pros:

This is amazing place I never been big room beautiful bacoly quite room nice pool friendly staff and helpful delicious breakfast

Cons:

Nothing 😐

2026-10-25 • via Nuitee
H
Henk • solo_traveller • nl
7
2026-10-23 • via Nuitee
L
lisa • couple • kh
10
Pros:

Quiz place good for relax and best location near old market and pub street, staff is so friendly and helpful

2026-10-23 • via Nuitee
R
Rob • family_with_children • gb
6
Pros:

Hotel was small but adequate. Two swimming pools restaurant, laundry service all great!
Super friendly staff

Cons:

2 flights of steep stairs to my room observation only
For what i paid for 5 nights you couldnt get a travelodge for 1 so no complaints

2026-10-21 • via Nuitee
V
Vincent • family_with_children • kh
6
Pros:

Its affordable

Cons:

Everytime I stay here have a small problem with the room, not ready or not the correct room and the staff not easy to communicate the truth to the customers- seem not prepared 🙃

2026-10-17 • via Nuitee
U
Un • couple • kh
8
2026-10-14 • via Nuitee
M
Matteo • solo_traveller • au
10
Pros:

Big up to all the staff members who've been very friendly and available all the time

2026-10-09 • via Nuitee
A
Albert Morana • solo_traveller • es
7
Hotel para una o dos noches
Pros:

Ubicado en una zona tranquila pero a la vez cercana a restaurantes, mercados y zona céntrica. El hotel colabora con las prácticas de estudiantes de hostelería lo cual es positivo porque aporta a la sociedad. Desayuno bastante bueno.

Cons:

El precio es elevado para el estándar en Camboya. Cama de muelles, paredes finas, y mantenimiento de instalaciones justito....

2026-10-07 • via Nuitee
L
Luca • solo_traveller • it
8
2026-10-07 • via Nuitee
A
Andrés Felipe • solo_traveller • co
10
Pros:

La piscina muy linda y cómoda, el desayuno muy bueno y grandes opciones para comida a la carta

2026-10-07 • via Nuitee
T
Tara • couple • vn
3
Pros:

This Hotel seems beautiful and very kind staff until we didn't eat at heir restaurant or use their drivers.

The stairs to our room were very steep and dangerous.

One of my bank cards was majorly hacked by someone in the hotel or in the area.

Cons:

Im still not used to modern bank cards scams but watch out with everything !

2026-09-19 • via Nuitee
A
Arnaldo • couple • es
10
Very nice!
Pros:

Excellent location and beds

Cons:

All good

2026-09-18 • via Nuitee
M
Mckenzie • couple • au
10
Pros:

Wow what a fabulous stay. This hotel has been our best stay so far in SE Asia. It’s very peaceful with excellent staff. We had a very relaxing stay. All the requirements , good AC , very clean pool , balcony , fan , cold fridge , good wifi , breakfast everyday. Beautiful good sized room, comfortable beds and hot water. The relaxed, kind and friendly staff combined with the relaxing ambience really just made everyday perfect. 10 stars. We will be back to stay again. :)

Cons:

Nothing

2026-09-13 • via Nuitee
R
Rosati • couple • gb
10
2026-09-11 • via Nuitee
L
Lachinov • solo_traveller • kh
10
2026-09-07 • via Nuitee
T
Tatiana • couple • ru
9
Отличный
Pros:

Очень высокий уровень сервиса! Приехали рано утром, и так как не было свободных номеров для раннего заселения - нам предложили отдохнуть и подождать свой номер в свободном маленьком номере в другом корпусе. На удивление очень чисто! Сотрудники очень уважительные и позитивные. Завтраки вкусные. Очень рекомендуем для знакомства с Сием Рипом!

Cons:

Сначала насторожились, что на ресепшене никого нет, но потом нас встретил сотрудник и оказалось, что ресепшен находится в ближайшем к дороге корпусе.

2026-09-03 • via Nuitee