The Pines Hotel

Hotels
8.7 (3236 reviews)
34-36 Burlington Road , Swanage , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Good food
Cons:
Issues with hot water
No hot water during stay
Limited amenities

Categories

Cleanliness
8.48
There were issues with hot water, impacting overall cleanliness perception.
Service
8.95
Staff were friendly and efficient, overall service met expectations.
Location
9.19
Loved the location with beautiful sea views.
Room Quality
8.54
Rooms were spacious and well-appointed, but some rooms were reportedly small.
Amenities
8.27
Lacked a pool or fitness center, but other amenities were satisfactory.
Value for Money
8.63
Prices are on the high side, but quality of food is very good.
Food and Beverage
8.68
Breakfast was good; however, some items were missing.
Overall Experience
8.85
Overall, a lovely stay with minor issues that did not overshadow the positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:53

Property Description

Breathtaking Sea Views: The Pines Hotel offers stunning sea views from its cliff-top location overlooking Swanage Bay. Private steps lead down to the beach, providing guests with easy access to the shore.

Comfortable Rooms with a View: Each light and traditionally furnished room features a flat-screen TV, free tea and coffee, and a private bathroom. Some rooms even have balconies with sea views, creating a serene and picturesque setting for guests to enjoy.

Scenic Dining Experience: The hotel's restaurant not only offers delicious meals made with fresh, local ingredients but also provides panoramic views of the Isle of Wight and Swanage Bay. Guests can indulge in a culinary experience while taking in the beauty of the surroundings.

Experience seaside luxury at The Pines Hotel. Book now to enjoy a memorable stay with breathtaking views and convenient access to the Jurassic Coast.

Important information:

Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accept American Express.

Please note that cots are available on request only. Please notify the hotel in advance to arrange this.

Please note that all rooms are accessible by elevator apart from the ground floor rooms that have 3 step leading down to them.

Dogs are allowed to stay at this property with prior agreement, restrictions and charges apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 3236 reviews
Cleanliness: 8.48
Service: 8.95
Location: 9.19
Room Quality: 8.54
Amenities: 8.27
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.85
R
Ryan • couple • gb
10
2026-03-21 • via Nuitee
C
Christine • couple • gb
9
Great hotel and location. We will return!
Pros:

Its cliff top location giving wonderful views across Swanage bay but only a relatively short walk from the town.
Good choice of food on offer at breakfast and dinner as well served by very friendly and helpful staff.

Cons:

There wasn’t anything to dislike.

2026-03-21 • via Nuitee
S
Stephen • solo_traveller • gb
9
Great stay
2026-03-21 • via Nuitee
A
Adrian • couple • gb
8
A very good hotel in a beautiful location.
Pros:

We booked a room with sea view but the day we were due to arrive the hotel informed us that a serious plumbing fault had made it unavailable. We accepted the alternative, a family room without sea view. The room was good and we were given a discount and a complimentary glass of wine. Otherwise we enjoyed our stay,the staff were very friendly, the service efficient and the food very good.

Cons:

Car parking rather cramped.

2026-03-20 • via Nuitee
D
David • family_with_children • gb
8
Excellent standards and atmosphere.
Pros:

Clean and quiet and breakfast and dinner were excellent.

Cons:

Occasional dog barking.

2026-03-20 • via Nuitee
A
Anne • couple • gb
10
A relaxing one night stay which couldn’t have been better. Will certainly return
Pros:

Lovely helpful staff. Beautiful room and view. Excellent breakfast. Spotlessly clean

2026-03-20 • via Nuitee
W
Webber • couple • gb
8
Beautiful setting, clean, comfortable.
Pros:

Food delicious, location perfect.

Cons:

The lift smelt awful which put us off using it.

2026-03-19 • via Nuitee
E
Elaine • family_with_children • gb
9
Pros:

Super quiet location on the cliffs overlooking the sea, large comfortable lounge area, excellent restaurant, comfortable well appointed bedroom and well cooked food for breakfast and dinner

Cons:

Smallish en suite

2026-03-18 • via Nuitee
C
Cliff Stonestreet • solo_traveller • gb
10
2026-03-18 • via Nuitee
B
Ben • couple • gb
9
Loved it, would easily come back
Pros:

Room was exceptionally decorated and comfortable. Gorgeous view

Cons:

Nothing to dislike

2026-03-18 • via Nuitee
D
David • couple • gb
8
Pleasantly surprised, better than we expected.
Pros:

Very nicely decorated. Good amenities and comfortable room and lounge spaces. Great service at dinner time and breakfast time.

Cons:

Only small gripe. We had to run our bathroom hot for quite some time to get it hot! Bit of a waste of water!

2026-03-17 • via Nuitee
L
Luke • couple • gb
10
2026-03-16 • via Nuitee
H
Hannah • family_with_children • gb
8
Pros:

Views and location.
Our room and ensuite had clearly been recently upgraded

2026-03-16 • via Nuitee
S
Salena • couple • gb
10
Location and stay were both equally great. Staff were fab too 👊👊
Pros:

Beautifully decorated and designed

Cons:

Price of dog stays but talking to staff I understand why it was so expensive

2026-03-16 • via Nuitee
R
Reka • family_with_children • gb
9
Lovely hotel with modern furniture and sea views
Pros:

The hotel is at perfect location with its own private staircase to beach. Don't let the outside of the building fool you, indoors it's beautifully furnished and very well maintained. The lobby bar is full of comfortable seating and endless sea view. The breakfast restaurant shines golden in the morning sun and sea.
Breakfast was perfectly cooked and served professionally. The room was beautiful and spotless. Lovely hill view and cosy furniture.

Cons:

The shower in our room was electric and very loud but perfect water pressure and temperature.

2026-03-15 • via Nuitee
J
JONES • solo_traveller • gb
8
Excellent place for a short stay. Relaxing atmosphere.
Pros:

Great location, fantastic Seaview’s. Rooms very clean and well kept. Lounge and bar area very much in keeping with the rest of the property. We especially enjoyed the complimentary bar snacks, something you don’t see often these days 🙂

Cons:

Not much to say here. Bathroom a little on the small size.

2026-03-15 • via Nuitee
L
Lynda • couple • gb
9
Just delightful stay at The Pines.
Pros:

Room was wonderful especially having a room with a balcony overlooking the sea. A short walk to the town centre.

2026-03-15 • via Nuitee
S
Smith • couple • gb
10
Excellent food, staff and surroundings!
Pros:

Everything went very well, as usual!

Cons:

The weather!

2026-03-15 • via Nuitee
D
David • family_with_children • gb
9
Pros:

Beautiful location, clean and well kept hotel, very nice and helpful staff.

Cons:

No problems at all.

2026-03-14 • via Nuitee
A
Alex • couple • gb
10
Pros:

Staff allways friendly and lovely place to stay

Cons:

Nothings

2026-03-13 • via Nuitee