The Pines Hotel

Hotels
8.7 (3695 reviews)
34-36 Burlington Road , Swanage , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Good food
Cons:
Issues with hot water
No hot water during stay
Limited amenities

Categories

Cleanliness
8.48
There were issues with hot water, impacting overall cleanliness perception.
Service
8.95
Staff were friendly and efficient, overall service met expectations.
Location
9.19
Loved the location with beautiful sea views.
Room Quality
8.54
Rooms were spacious and well-appointed, but some rooms were reportedly small.
Amenities
8.27
Lacked a pool or fitness center, but other amenities were satisfactory.
Value for Money
8.63
Prices are on the high side, but quality of food is very good.
Food and Beverage
8.68
Breakfast was good; however, some items were missing.
Overall Experience
8.85
Overall, a lovely stay with minor issues that did not overshadow the positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:53

Property Description

Breathtaking Sea Views: The Pines Hotel offers stunning sea views from its cliff-top location overlooking Swanage Bay. Private steps lead down to the beach, providing guests with easy access to the shore.

Comfortable Rooms with a View: Each light and traditionally furnished room features a flat-screen TV, free tea and coffee, and a private bathroom. Some rooms even have balconies with sea views, creating a serene and picturesque setting for guests to enjoy.

Scenic Dining Experience: The hotel's restaurant not only offers delicious meals made with fresh, local ingredients but also provides panoramic views of the Isle of Wight and Swanage Bay. Guests can indulge in a culinary experience while taking in the beauty of the surroundings.

Experience seaside luxury at The Pines Hotel. Book now to enjoy a memorable stay with breathtaking views and convenient access to the Jurassic Coast.

Important information:

Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accept American Express.

Please note that cots are available on request only. Please notify the hotel in advance to arrange this.

Please note that all rooms are accessible by elevator apart from the ground floor rooms that have 3 step leading down to them.

Dogs are allowed to stay at this property with prior agreement, restrictions and charges apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SOU

Location

Guest Reviews

8.7
Based on 3695 reviews
Cleanliness: 8.48
Service: 8.95
Location: 9.19
Room Quality: 8.54
Amenities: 8.27
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.85
T
Teresa • couple • gb
7
Lovely views
Pros:

The location is good with great views over the bay.The hotel is very clean and staff were pleasant.Clientele were mostly older retired people and were very well behaved!

Cons:

Our room was a twin situated above the kitchen with a rather smelly extractor fan outside the window.This stopped me from opening the window as food frying smells would have come in. Annoyingly machines were switched on at 6.30 each morning which woke me up, with a radio playing and staff talking….we were above the kitchen so noise was inevitable , it was just unfortunate, nobody’s fault.

2026-10-17 • via Nuitee
P
Paul • couple • au
9
So comfortable we stayed an extra night
Pros:

Staff are extremely friendly and helpful

Cons:

Beautiful views, easy parking, comfortable rooms, excellent staff

2026-10-16 • via Nuitee
B
Beagles • couple • gb
8
Good location but room was a bit dated and things didn’t work.
Pros:

Location was good, free EV charging. Service was good.

Cons:

A bit cramped in the shower room bed and pillow were a bit hard , tail rail in the bathroom didn’t work and the extractor was noises, glass panels between bathroom and bed room ment you could not turn on the bathroom light in the night. Evening meal was nice but a bit expensive. Breakfast was ok.

2026-10-16 • via Nuitee
S
Saunders • couple • gb
9
2026-10-16 • via Nuitee
K
Karin • couple • de
9
Pros:

Unser Superior-Doppelzimmer mit Meerblick und Balkon hat uns besonders gut gefallen. Das Zimmer war sehr geräumig, die Einrichtung komfortabel, freundlich-bunt und neu. Den tollen Ausblick vom Balkon an einem schönen, klaren Spätsommerabend haben wir sehr genossen.

Cons:

Dass wir nur eine Nacht bleiben konnten.

2026-10-15 • via Nuitee
G
Grace • couple • gb
10
Beautiful
Pros:

The room

Cons:

View and room

2026-10-15 • via Nuitee
P
Penelope • solo_traveller • gb
7
2026-10-14 • via Nuitee
A
Alexander • couple • de
9
Sehr schöner Aufenthalt in einem sehr schön gelegenen Hotel an der tollen englischen Südküste !
Pros:

Sehr schönes Hotel mit Blick aufs Meer ! Unser Zimmer war sehr schön, mit einer tollen Sicht auf das Meer und einem Teil von Svanage ! Vom Hotel kann man über eine Treppe (über 150 Stufen) an den Strand und von dort, wenn man will, zu Fuß zur Innenstadt. Das Frühstück war toll ! Auch das Abendessen kann man nur empfehlen ! Alles sehr sauber und das Personal sehr freundlich. Wir werden sicher nochmal kommen !

Cons:

Das Bad im Zimmer war für meine 1m96 etwas eng ! Aber das Problem habe ich öfters mal.

2026-10-14 • via Nuitee
P
Pat • couple • gb
10
A first class stay in Swanage
Pros:

The staff were friendly and helpful.
Rooms were well furnished and very clean. Sea views were amazing. We had to change rooms twice during our stay but it was worth it as we liked the hotel so much. The staff moved our packed bags and everything went very smoothly.
The food at breakfast and dinner was excellent and varied.

Cons:

The hotel charges everything to your room as standard practice. We prefer to pay for each evenings meals and drinks each day to avoid possible complications on checking out. Once we asked to pay each evening we were accommodated, so nothing that wasn’t solved.

2026-10-13 • via Nuitee
J
Jan • couple • gb
8
Great breakfast & wonderful views- quiet & relaxed hotel- rooms average size.
Pros:

The breakfast was amazing and wonderful sea views from the room we had. Electric charging was free which really surprised me. The reception staff were all lovely and friendly.

Cons:

The room wasnt large & bathroom was small & compact. Didnt like the water being supplied in a pre made bottle. Not hygenic - just supply unopened bottles of water. We are on holiday not in hospital! Lots of elderly people staying at this hotel - made me feel quite young at 60! the parking in the carpark was tight also.

2026-10-13 • via Nuitee
M
mark • couple • gb
8
great weekend in Swanage
Pros:

Staff were kind and helpful, breakfast was great with lovely sea view.

Cons:

my only compliant was the mattress was uncomfortable

2026-10-12 • via Nuitee
L
Lynn • couple • gb
7
Relaxing and peaceful with good breakfast
Pros:

Super breakfast, great views, nice staff and clean

Cons:

Size of the room, toilet was right by shower with little room to move. I would class this room as a single with a double bed in.

2026-10-12 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

Everything about this hotel from the location, the friendly staff and the comfort could not have been better. Would definitely return.

Cons:

Nothing!

2026-10-11 • via Nuitee
N
Nick • couple • gb
8
Very enjoyable way to spend a few days
Pros:

Brilliant location with good parking, lovely sea view but rooms.
Staff very helpful and restaurant good, we only ate dinner on one occasion and it was very good.

Cons:

Worth pairing extra for the sees view but the rooms vary in size.

2026-10-11 • via Nuitee
S
Sophie • couple • gb
10
Pros:

Good location for walks and dog friendly.
Lovely spacious rooms with great scenic views.
Staff are attentive and always happy to help.

2026-10-11 • via Nuitee
A
Anthony • couple • gb
10
Perfect break
Pros:

Excellent

Cons:

Nothing

2026-10-10 • via Nuitee
A
Andrew • solo_traveller • gb
9
Excellent all round.
Pros:

Lovely location and rooms so clean and perfectly decorated

Cons:

Wider Choice of bar menu would be nice

2026-10-10 • via Nuitee
D
Diane • couple • gb
9
Perfect choice for sea countryside walks and good choice of restaurants shopping and relaxing
Pros:

Location
clean
Parking
Close to beach

Cons:

Noise from neighbouring rooms

2026-10-09 • via Nuitee
J
Jacques • couple • be
7
Correct hotel, goed gelegen
Pros:

De ligging tov strand (met trap ernaar toe) en city

Cons:

Het ontbijt was te eenzijdig voor een verblijf van 5 dagen. Vers fruit? Soorten brood?

2026-10-07 • via Nuitee
D
Darren • solo_traveller • gb
10
Pros:

We have visited this hotel 4 times now, yes its a tad pricey, but we have found it great every time, great rooms great veiw (sea facing balconies) great staff great food, good bar, its comfortable, not to noisy. You can walk down to the beach and stroll along past to Coffee hut or alittle further to the Cafe and on into Swanage. For us it just right, we get well fed well rested and well walked.

Cons:

Didn't really find anything we didn't like

2026-09-18 • via Nuitee