Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff (Jill and valet singled out)
Excellent restaurant / outstanding food (Oro)
Clean, comfortable and well-laid-out rooms
Classic, charming hotel with strong atmosphere and central location
Efficient valet and attractive lobby/great room areas
Cons:
No in-room coffee machine and limited in-room toiletries
Some rooms (Bronze) are small with poor or interior-facing views
Occasional unfriendly or unhelpful front-desk/coffee staff and check-in/check-out issues
Noise from a party in alley on one night and occasional loud music/poor acoustics in common areas
Perceived value concerns for higher rates plus resort/parking fees

Categories

Cleanliness
9.2
Rooms repeatedly described as clean; guests noted clean rooms and comfortable beds.
Service
9.3
Generally outstanding staff service (front desk praised, Jill singled out, valet excellent), though a few mentions of unfriendly or unhelpful desk and grumpy coffee/breakfast staff slightly lowered the score.
Location
9.6
Central/downtown location repeatedly praised — described as the best hotel in downtown Colorado Springs and centrally located.
Room Quality
8.4
Rooms described as beautiful, comfortable and well laid-out but some guests found Bronze rooms small with poor/no view and interior-facing windows.
Amenities
7.9
Strong public spaces and valet service, but several guests noted missing in-room amenities (no coffee machine, limited toiletries) which reduced the score.
Value for Money
7.3
Mixed — quality and food were praised, but one guest felt price (>$250/night plus resort fee) did not match amenities and experienced poor check-in/out handling.
Food and Beverage
9.7
Food repeatedly praised (restaurant/Oro described as exceptional and superlative breakfasts/dinners); coffee/bar area is an asset though some staff attitude and acoustics were criticized.
Overall Experience
9
Overall very positive: classic charm, welcoming atmosphere, signature scent and attentive staff contributed to an excellent stay despite a few service/amenity hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Luxurious Accommodations
The Mining Exchange, A Wyndham Grand Hotel & Spa offers elegant guest rooms with modern amenities including a flat-screen TV, free WiFi, and private bathrooms, ensuring a comfortable stay for all guests.

Exceptional Dining and Relaxation Options
Indulge in delectable Cajun and Creole cuisine at Springs Orleans Restaurant and Bar, unwind in the serene outdoor English Courtyard, or savor cocktails and pub fare at The Mining Exchange's Lobby Bar. For ultimate relaxation, visit the MX Spa for rejuvenating massage and facial treatments.

Convenient Location and Facilities
Located in downtown Colorado Springs, this 4-star hotel is in close proximity to popular attractions like Garden of the Gods and Peterson Air Force Base. With on-site restaurants, a full-service spa, a business center, and a fitness center, The Mining Exchange offers everything you need for a memorable stay in Colorado Springs.

Book now to experience the epitome of luxury and hospitality at The Mining Exchange, A Wyndham Grand Hotel & Spa.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: COS

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 626 reviews
Cleanliness: 9.2
Service: 9.3
Location: 9.6
Room Quality: 8.4
Amenities: 7.9
Value for Money: 7.3
Food and Beverage: 9.7
Overall Experience: 9
K
Karina • couple • us
10
2026-10-31 • via Nuitee
J
Jen • solo_traveller • us
10
Pros:

Super friendly service, great food, beautiful room!

Cons:

Coffee in room would have been nice.

2026-10-29 • via Nuitee
M
Mary • couple • us
8
2026-10-26 • via Nuitee
B
Berry • couple • us
10
My spouse and I enjoyed our stay. Jill at the front desk was amazing! Such an amazing classic hotel
Pros:

What stood out most was the hotel's classic charm and character, which created a unique and welcoming atmosphere. The room layout was thoughtfully designed, making everything easy to find, access, and use. The hotel also had a wonderful signature scent and many distinctive touches that enhanced the overall experience. Most importantly, every staff member we encountered was exceptionally friendly, accommodating, and committed to providing outstanding service.

Cons:

N/A. There is not anything I did not like during my stay. I wish I was a little more attentive about things offered such as nights for live music or events in the lobby. Overall hotel staff did their best to make sure you were knowledgeable about events at the hotel and nearby attractions.

2026-10-20 • via Nuitee
M
Matt • solo_traveller • ch
9
By far the best hotel in downtown Colorado Springs -- excellent restaurant, too
Pros:

Most likely the best hotel in downtown Colorado Springs -- nice ambience and energy, very clean, friendly and accommodating staff, and comfortable rooms with individual HVAC that actually works. The inviting and open great room around reception with couches, leather chairs, communal tables, and a bar provides and inviting and upbeat space. Also, the food was exceptional, both breakfasts and the dinners I had in the adjoining Oro restaurant were superlative. I'd go back just for the restaurant.

Cons:

The rooms are a bit small -- or mine was. And, my room's view into the interior of the building and the rooms opposite was a disappointment and provided no reason to open the curtains. Morning breakfast crew and coffee bar staff had a bit of a grumpy or "I'm too cool to be nice" attitude, which distracted from the overall impression of the staff. And while the open, energetic space for coffee and drinks is a real asset, the music volume and poor acoustics made spending time there in the afternoon impossible.

2026-10-15 • via Nuitee
C
Clara • solo_traveller • us
9
2026-10-11 • via Nuitee
D
Dirk • couple • be
9
Het was een echt stijlvol hotel centraal gelegen
Pros:

Het hotel had echt stijl en sterk verschillend van standaard hotels die er toch vaak zijn

Cons:

Geen issues

2026-10-10 • via Nuitee
A
arnaud • extended_group • fr
9
2026-09-15 • via Nuitee
D
Deborah • solo_traveller • us
6
Adequate stay
Pros:

The car valet was excellent - quick and efficient.

Cons:

I've stayed at this hotel several times in the past, however I as disappointed in this recent stay for the following reasons:

1. Poor check and check out experience: the woman checking me in was not overly friendly or welcoming, and she did not get my email address which required me to followup with the hotel after my departure since there was no one at the desk when I left on my departure date at 6:00 am. I left my room key at the desk and had to phone back later to receive the invoice; the desk staff said they didn't have an email address for me.

2. Poor in-room amenities: again we've stayed here before and didn't mind the lack of coffee machine, or bathroom toiletries such as a shower cap, make-up wipes, etc. since the price we paid per night was low, but on this visit I paid over $250 a night so my expectations were higher. For three nights my bill was over $1000 which included valet parking and a 'resort' fee.

3. 'Bronze' rooms are small with no view. I would not recommend the Bronze rooms; they are small, and more of an issue, they look over a roof courtyard and my room had the view of a large air conditioner unit.

4. Noise on Saturday night: There was a loud party going on in the alley way outside my room on Saturday night which was annoying; it was thumping with music, very loud. I called the front desk, the desk clerk was not at all helpful: she said she thought it was private party going on in the alley way. Okay.....not helpful at all.

On the upside the car valet guys are great and the lobby area is nice. The rooms are clean and the beds comfortable.

2026-09-15 • via Nuitee
D
Dawson • couple • us
10
2026-09-14 • via Nuitee
S
Sandi • couple • us
9
Pros:

The unique history of the building
The staff was excellent

Cons:

Finding our room was complicated, but I guess that adds to the novelty.

2026-09-08 • via Nuitee
O
Orit • solo_traveller • il
6
Pros:

אהבתי את עיצוב המלון

Cons:

לא ניקו ולא סדרו את החדר.
באתר בוקינג פורט שיש ארוחת בוקר והסתבר שאין וניתן רק לרכוש מוצרים בלובי. בלובי אין שולחנות וכסאות נוחים לישיבה

2026-09-03 • via Nuitee
A
Aimee • couple • us
10
Great stay in an amazing hotel full of history!
Pros:

Stunning hotel in a great location! The hotel was beautiful, from the lobby to the guest room! Great selection of restaurants and a lovely bar with great food options. The room was gorgeous, bed was comfortable and the shower was amazing! The Black Magic coffee shop was also great for breakfast.

2026-09-01 • via Nuitee
M
Martha • solo_traveller • us
8
2026-08-30 • via Nuitee
P
Patricia • couple • us
10
Pros:

VERY STYLISH NICE LOBBYNSET UP WITH COFFEE, BAR, ETC

2026-08-28 • via Nuitee
T
Terri • extended_group • us
9
A stylish, historic hotel with tons of character, a great downtown location, and a cool Colorado Springs vibe.
Pros:

Hotel has so much character and history, and still felt stylish and comfortable. Location is great for walking around Colorado Springs.

2026-08-28 • via Nuitee
V
veronique • couple • us
10
Great experience.. exactly what I was looking for!
Pros:

Remodel with flair of an historic building.. feels personal and intimate. Not another me too bland modern hotel.

Cons:

Nothing

2026-08-27 • via Nuitee
K
Kesica • extended_group • pl
10
Best place to end my US roadtrip!!
Pros:

Everything! Beautiful interior, well-kept and with attentive staff. We felt welcome from the moment we walked in, the king room was really big and comfortable - honestly wondering why it’s not a 5 star!

Cons:

Loved everything

2026-08-24 • via Nuitee
J
jessicap938 • Family • Westlake, Ohio
10
Favorite hotel
Pros:

I love this hotel. The decor is unique but not overdone. The rooms are spacious, clean. The bathroom has space and doors. The lobby is fun. Walking distance to a lot af great restaurants. Easy drive to CC

2026-08-22 • via Tripadvisor
T
TravelLotz27 • NONE • Las Vegas, Nevada
6
Smells like dog
Pros:

Service was excellent from front desk to the restaurant. My room smelled like dog. It was gross. Expensive to stay in a kennel.

2026-08-21 • via Tripadvisor