Portobello Ondina Praia

Hotels
8 (3340 reviews)
Avenida Oceânica, 2275 , Salvador , br

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Location
Service
Breakfast
Cons:
Cleanliness
Room Maintenance
Old Facilities

Categories

Cleanliness
6.58
Several reviews mentioned issues with cleanliness, including unclean rooms and insect infestations.
Service
9.55
Positive feedback about staff's kindness and responsiveness to issues, especially during crises.
Location
8.59
Good location mentioned, but had issues due to flooding.
Room Quality
7.04
Multiple complaints about old beds, noise from AC, and lack of maintenance.
Amenities
8.57
Basic amenities are satisfactory but could improve.
Value for Money
7.53
Some reviews suggest it is overpriced for what is offered, especially considering cleanliness issues.
Food and Beverage
8.58
Breakfast was generally well-received, although some complained about variety.
Overall Experience
7.55
Mixed feelings; while some aspects were good, overall experience is hindered by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:08

Property Description

Luxurious Accommodation with Proximity to Ondina Beach

Modern Amenities: Enjoy free WiFi, air-conditioned rooms with TV, minibar, and private bathroom.

Dining Experience: Indulge in modern cuisine at Terra Mater restaurant with a buffet of tropical fruits and juices.

Relaxation and Convenience: Unwind at the outdoor pool with a hot tub, wellness center, sauna, and massage facilities. Explore the area with the hotel's ticket service and tour desk.

Experience comfort and convenience at Portobello Ondina Praia - Book your stay now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SSA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BRL 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3340 reviews
Cleanliness: 6.58
Service: 9.55
Location: 8.59
Room Quality: 7.04
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 7.55
F
Filippo • couple • it
8
Buona soluzione ma colazione da migliorare
Pros:

Posizione comoda e vista mare. Cortesia del personale

Cons:

La colazione è da migliorare

2026-03-14 • via Nuitee
A
Andrea • extended_group • br
8
Prazerosa
Pros:

Servidores muito educados

2026-03-14 • via Nuitee
G
GABRIEL • family_with_children • br
10
Excelente
Pros:

Localização excelente, quartos confortáveis e amplos.

2026-03-13 • via Nuitee
J
Jean Paula • solo_traveller • br
10
2026-03-13 • via Nuitee
J
Jorge Eduardo • family_with_children • cl
9
Excelente hotel
Pros:

muy buen servicio

Cons:

tuvimos un problema con el baño de la habiltacion pero se regularizo por personal de matencion del hotel

2026-03-13 • via Nuitee
L
Lorena • family_with_children • cl
10
Pros:

la piscina y sala de juegos

Cons:

falta manutención de llaves de lavamanos y realizar limpieza de puertas

2026-03-10 • via Nuitee
G
Guilherme Waldschmidt • family_with_children • br
8
Pros:

Limpeza e funcionários.

Cons:

Prédio e apartamentos com aspecto de velhos.

2026-03-10 • via Nuitee
C
CARDOSO DE SENA • couple • br
10
Conforto, repouso e comodidade.
Pros:

Localização e conforto.

Cons:

No momento do check-in, o atendente solicitou a apresentação do cartão que foi cadastrado para desconto. Entretanto, em estadias anteriores não foi exigido, pois o desconto é automático. Isso gera desconforto vez que apresentei documento com foto e o nome no cartão era o meu... Enfim, talvez seja necessário ajustar esse procedimento com todos os funcionários para não haver tratamento distintos.

2026-03-09 • via Nuitee
C
CARDOSO DE SENA • couple • br
10
Cômodo e relaxante.
Pros:

Localização e equipe.

Cons:

A ausência de suplementos no frigobar.

2026-03-09 • via Nuitee
V
Vanessa • couple • fr
7
2026-03-08 • via Nuitee
F
fabio manoel • couple • br
9
2026-03-08 • via Nuitee
M
Maria • couple • br
10
2026-03-08 • via Nuitee
D
DE SOUZA LEITE • solo_traveller • br
9
Boa hospedagem com ótima localização.
Pros:

Os funcionários são ótimos, a limpeza é muito boa e o café da manhã bem honesto.

2026-03-07 • via Nuitee
P
PAULO • solo_traveller • br
8
2026-03-06 • via Nuitee
A
antonio • family_with_children • br
8
Pros:

Café da manhã e localização

Cons:

TV no quarto, som muito chiado

2026-03-06 • via Nuitee
A
ALCIR DO AMARAL • couple • br
10
2026-03-04 • via Nuitee
H
Hugo • couple • cl
9
Inolvidable
Pros:

Muy bueno el hotel, limpio, el desayuno excelente y solucionaron de forma rápida mis solicitudes.

Cons:

Nada.

2026-03-04 • via Nuitee
W
Wengen • solo_traveller • br
9
2026-03-03 • via Nuitee
E
Edslania • family_with_children • br
10
Pros:

Os funcionários são bem prestativos simpáticos os quartos são confortáveis adorei tudo

2026-03-03 • via Nuitee
A
Aline • extended_group • br
5
O hotel possui uma boa estrutura, mas precisa melhorar no quesito limpeza.
Pros:

Os atendentes foram atenciosos.
A localização foi boa para as minhas necessidades.

Cons:

A limpeza deixa a desejar.
O banheiro estava com muito limo no azulejo e o quarto estava com vestígios do hóspede anterior.

O café da manhã foi básico, sem grandes coisas saborosas.

2026-03-03 • via Nuitee