Hotel De' La Ferns, Cameron Highlands

Hotels
8.1 (1696 reviews)
Batu 39, Jalan Besar , Cameron Highlands , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Cleaning issues
Old furnishings

Categories

Cleanliness
7.9
A few mentions of cleanliness issues such as old bedsheets and lack of bath soap.
Service
8.7
Staff are frequently described as friendly and helpful; above and beyond service.
Location
8.4
Conveniently located between Tanah Rata and Brinchang, making it easy to access attractions.
Room Quality
7.7
Some complaints about room size and furniture quality, but overall generally clean and comfortable.
Amenities
7.4
Limited amenities mentioned; some issues with TV and no hand shower.
Value for Money
8.2
Guests feel the price is justified considering the service and accommodations.
Food and Beverage
8.4
Many positive comments about the breakfast variety and quality.
Overall Experience
8.1
Overall enjoyable experience with many guests indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:23

Property Description

Hotel De' La Ferns invites you to experience timeless charm in the heart of Cameron Highlands. Enjoy picturesque views and modern comforts at our English Tudor-style retreat. Take in the sights of the countryside and golf course from select rooms, and savor delectable dishes at our on-site restaurant. Stay connected with complimentary Wi-Fi and unwind in well-appointed rooms with satellite TV and minibars. Indulge in convenience with 24-hour room service and a helpful front desk. Whether you're here for leisure or business, our tranquil hotel is the perfect choice in the Cameron Highlands. Book your stay with us today for a memorable getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that guests have to pay a deposit for incidental charges via cash or credit card pre-authorization upon check-in.
Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. A third party payment is not accepted.
Please be informed that breakfast will be temporarily served on Casa Conference Level 1 from March 10th to April 12th 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for MYR 24 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1696 reviews
Cleanliness: 7.9
Service: 8.7
Location: 8.4
Room Quality: 7.7
Amenities: 7.4
Value for Money: 8.2
Food and Beverage: 8.4
Overall Experience: 8.1
M
MUHAMMAD couple my
8
2026-04-29 via Nuitee
S
Shamrul solo_traveller my
10
2026-04-27 via Nuitee
A
Alain solo_traveller fr
9
2026-04-27 via Nuitee
S
Sally extended_group gb
9
Pros:

Restaurant staff were fault less and really helpful, what an asset to the hotel

Cons:

It would have been nice to have had more in walking distance and night time was noisy being by the road

2026-04-27 via Nuitee
C
Chetan solo_traveller in
9
Pros:

Overall a great place.

Cons:

The TV didn't work and was really outdated.

2026-04-26 via Nuitee
I
Izaro13 couple es
8
2026-04-25 via Nuitee
R
Roslan extended_group my
5
Not a hotel for people with limited mobility.
Pros:

Good location. Restaurant staff are friendly.

Cons:

Not wheelchair friendly at all. The receptionist told us all rooms are with shower in a bathtub. Bathroom tiles are slippery.

2026-04-25 via Nuitee
T
Thurai solo_traveller my
7
Pros:

The cleanliness and staff support

Cons:

None

2026-04-23 via Nuitee
J
Jason solo_traveller gb
5
Pros:

.
A very disappointing check in with a frosty reception, immediately asked for breakage deposit money . Overlooked every mouthful at breakfast time, all facilities tired and minimal quantity on everything

Cons:

A very disappointing check in with a frosty reception, immediately asked for breakage deposit money . Overlooked every mouthful at breakfast time, all facilities tired and minimal quantity on everything

2026-04-23 via Nuitee
N
Nurul Latifah couple my
8
2026-04-20 via Nuitee
N
narayanamoorthy family_with_children my
10
Good and highly recommended hotel
Pros:

The room and hotel services

2026-04-19 via Nuitee
S
Samiah solo_traveller my
6
Pros:

Perfect location, convenient

Cons:

The Front staffs were not friendly

2026-04-18 via Nuitee
M
Mikko family_with_children fi
8
2026-04-15 via Nuitee
L
Lum couple my
8
Overall is good and comfortable
Pros:

Service is good

Cons:

NA

2026-04-13 via Nuitee
N
naughman family_with_children au
9
Pros:

The property is clean and close to most of the attractions in cameron highlands but will require car or grab to get around. There is restaurant inside the hotel and next door for quick meal.

2026-04-11 via Nuitee
M
Malini couple my
10
2026-04-09 via Nuitee
M
Milou couple nl
8
Fijn verblijf
Pros:

Leuk restaurant met goed ontbijt. Het personeel is ook behulpzaam.

Cons:

De kamer was niet erg schoon. Het laten doen van onze laundry was duur. 40 euro voor 2 kleine tasjes.

2026-04-07 via Nuitee
V
Vijay couple sg
10
2026-04-05 via Nuitee
M
Mohamad couple my
9
2026-04-05 via Nuitee
L
LAI PENG extended_group my
8
Elegant hotel Elegant, cleanliness and location are really satisfied,
Pros:

Location is ideal and the natural environment is really good

Cons:

The food served should be improved

2026-04-04 via Nuitee