Frenz Hotel Kuala Lumpur

Hotels
7.8 (822 reviews)
135, Jalan Tuanku Abdul Rahman , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cons:
Cleanliness
Food options

Categories

Cleanliness
6.95
Many reviews cite issues with cleanliness and bathroom conditions.
Service
7.95
While some negative mentions about staff attitude, overall service remains acceptable.
Location
8.95
Multiple reviews highlight the hotel's convenient location near shops and transport.
Room Quality
7.45
Rooms are described as comfortable but with issues like dim lighting.
Amenities
7.45
Limited food options and lack of standard amenities raised concerns.
Value for Money
8.95
Guests generally consider it good value for the location and services.
Food and Beverage
6.45
No breakfast provided, and beverage options received mixed reviews.
Overall Experience
8.25
Overall sentiment is mixed, with good location and value but cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:06

Property Description

Frenz Hotel boasts a prime location in the Golden Triangle, a stone's throw away from the CBD. Dining Delights, with a myriad of options around the hotel, and Central Convenience, being near iconic landmarks and shopping spots. Comfort & Care defines our cozy rooms with essential amenities. Book now for a memorable stay!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children up to and including 7 years old stay for MYR 25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 822 reviews
Cleanliness: 6.95
Service: 7.95
Location: 8.95
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.95
Food and Beverage: 6.45
Overall Experience: 8.25
M
Mac Danial • couple • my
4
Cons:

Toilet very dirty, and it was like never been clean often.

2026-02-13 • via Nuitee
N
Nurul Natasha • couple • my
4
Pros:

Very near lrt station and so many shop for shopping

Cons:

Bath room not clean and blocked sink,also dont give shampoo. The water heater was not cleaned still got water from previous customer.

2026-02-13 • via Nuitee
H
Hafifah bte • extended_group • sg
8
Good staff and Happy Tourist
Pros:

Location n the room suitable for us to stay only 1 night

2026-02-10 • via Nuitee
A
Azlin • family_with_children • my
9
Terbaik
Pros:

Bersih dan mesra pengguna

Cons:

Wi-Fi slow

2026-02-08 • via Nuitee
K
KEISUKE • couple • jp
8
コスパ良し
Pros:

駅から近めでした。ホテルの従業員は親切ですし、毎日タオル交換してもらえたのでありがたかったです。

Cons:

泊まっている間は、シャワールームの掃除がされてなさそうで、自分たちの髪の毛がたまっていきました笑

2026-01-31 • via Nuitee
Z
zack • family_with_children • my
8
Pros:

Near by Jln TAR

Cons:

No parking, no different between with and without window.

2026-01-31 • via Nuitee
N
norfarisha • couple • my
9
2026-01-30 • via Nuitee
M
Mohd Fairuz • solo_traveller • my
9
Pros:

ROOM: NEAT & TIDY, I STAYED FOR 2 DAYS & MY ROOM LOOKS CLEAN & WEEL MANAGED WHEN I'M BACK
STAFF: WELCOMING & FRIENDLY
LOCATION: CENTRE OF KL. SURROUNDING BY SHOPS, RESTAURANTS & PUBLIC TRANSPORTS

Cons:

THE TV CHANNEL. MAYBE COULD INSTALL MORE VARIETY TO WATCH. ESPECIALLY NETFLIX MUST HAVE.

2026-01-29 • via Nuitee
H
Hafiz • couple • my
4
2026-01-27 • via Nuitee
N
Nurnazzatul • couple • my
7
2026-01-27 • via Nuitee
N
NOORFADZILAH • couple • my
8
2026-01-25 • via Nuitee
N
Norzahan • family_with_children • my
10
2026-01-24 • via Nuitee
N
noor • extended_group • my
9
Pros:

the location, nearby to shopping areas

Cons:

limited car parking as I have to walk to the open parking. But the distance is not far so just ok.

2026-01-23 • via Nuitee
N
NURUL AIN • family_with_children • my
8
2026-01-22 • via Nuitee
M
Muhammad Zikry • family_with_children • my
8
2026-01-19 • via Nuitee
T
tahai • extended_group • my
8
Comfortable place to stay
Pros:

The location is strategic

Cons:

Everything is good

2026-01-18 • via Nuitee
N
Nyangasi • solo_traveller • rs
4
2026-01-17 • via Nuitee
N
Nor Natasha • family_with_children • my
9
2026-01-14 • via Nuitee
N
Norshafiyah Atikhah • couple • my
9
Pros:

Just walk then you can shopping. Nearby Sogo KL also.

Cons:

Dont have a parking

2026-01-12 • via Nuitee
S
Siti • family_with_children • my
8
2026-01-12 • via Nuitee