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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Daily housekeeping
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Minimarket on site
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Concierge service
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Public transport tickets
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Frenz Hotel boasts a prime location in the Golden Triangle, a stone's throw away from the CBD. Dining Delights, with a myriad of options around the hotel, and Central Convenience, being near iconic landmarks and shopping spots. Comfort & Care defines our cozy rooms with essential amenities. Book now for a memorable stay!
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 8 years old stay for free when using an existing bed.
Children up to and including 7 years old stay for MYR 25 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Its convenient to the venue of my programme and the staff were very polite and friendly..makes the earth more welcoming ..
Its not really ‘not like’..just an opinions for the hotel to improve ya…just the facilities..maybe the lighting and some other things can be enhance?
Es hatte einen Kühlschrank.
Es war sehr dreckig. Die Bettdecke sowie die Kissen hatten flecken. Zudem hatten die Handtücher auch flecken. Die Dusche war nicht sauber und hinter dem Wc hat es angefangen zu schimmeln. Das Lavabo hatte ein Leck und tropfte auf den Boden. Wir waren froh, dass wir nur eine Nacht geblieben sind.
Every Saturday and Sunday no wifi
Located in center city easy access to restaurants. Sogo department store.
Everything in the room is minimal. Only 3 in 1 coffee is provided no tea. I don't drink coffee.
No dust bin in the toilet.
Location, very close to masjid jamek station
Cleanliness is absolutely horrible. Room 205, when I entered it had spider webs that stuck to my face. Then I noticed the smell of a room being closed for way too long. Then the floor, a bunch of hair from god knows who. Then the bathroom floor mat has dark stain on it. Then at night when I sleep the blanket made my body itch. I have very sensitive nose that reacts to dust so then blanket not only made me itch but also made me sneeze the whole night. Even worse, the room could not get enough WiFi because the WiFi signal was too weak! I booked that place specifically for an exam location nearby which I had to go the next morning, and for the WiFi facility so I could do my online study at night, but the WiFi totally failed me. Never to return.
semua okay, cuma air sahaja kecik
Silence and comfortable
None
Very near to shopping arcades and night market
Non
If it can provide tooth brush & tooth paste is much appreciated.....
Our room was 502 the window was blocked no view to see
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