Holiday Inn Express & Suites Gonzales by IHG

Hotels
•
Holiday Inn Express
8.1 (151 reviews)
126 Middle Buster Road , Gonzales , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Poor room quality
Inadequate amenities

Categories

Cleanliness
5.54
Numerous cleanliness issues reported, including mold, hair in the shower, and overall poor maintenance.
Service
10
Positive mention of helpful staff, particularly Edward who assisted with the TV issue.
Location
10
No specific issues noted, standard location quality.
Room Quality
5.54
Room had significant dampness and damage, leading to immediate check-out.
Amenities
6.54
Pool and towels received negative remarks, indicating poor amenities.
Value for Money
10
Overall perception suggests reasonable value against the negative experiences.
Food and Beverage
7.54
Breakfast options were criticized, indicating room for improvement.
Overall Experience
9.64
Mixed sentiments, with significant positives but major drawbacks leading to an early departure.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:23

Property Description

Welcome to our Gonzales Hotel!

Outdoor Swimming Pool and Free Wi-Fi
Enjoy a refreshing swim in our outdoor pool or stay connected with our complimentary wireless internet.

Comfortable Rooms with Flat Panel TV
Relax in our cozy rooms and unwind while watching satellite channels on the flat panel TV. Fresh linens and a private shower are provided daily for your comfort.

Convenient Business Center and Fax Services
Stay productive with our on-site business center where you can browse the internet and check emails. We also offer fax and photocopy services for your convenience.

Ready to experience comfort and convenience in Gonzales, Texas? Book your stay at our hotel now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 151 reviews
Cleanliness: 5.54
Service: 10
Location: 10
Room Quality: 5.54
Amenities: 6.54
Value for Money: 10
Food and Beverage: 7.54
Overall Experience: 9.64
P
Pedro • family_with_children • mx
9
Ready for the Ride in Shiner from the Holiday Inn in Gonzalez
Pros:

Muy buen hotel y atencion mas servicios, saludos

Cons:

El cafe estaba frio y el desayuno no contaba con todo lo ofrecido.

2026-05-18 • via Nuitee
J
James • solo_traveller • us
10
Pros:

Everything was good I will be back

2026-05-18 • via Nuitee
D
Dawnte • solo_traveller • us
10
2026-04-29 • via Nuitee
L
Lori • couple • us
8
If you don't have a strong sense of smell you will enjoy the clean room and a nice stay
Pros:

The room was clean and had the coffee machine in the room. The breakfast was great had bacon,egg omelet, potatoes and sausage. Coffee and orange juice along with the cereals and bagels and things.

Cons:

The TV had no channels wanted to watch a movie and there were no apps or cable. The Wifi was hardly there could have been the area though as the phone signal was poor. The only bad thing was there was a mildew odor in the room that for me was strong. It did affect my sleep as I had to sleep with the blanket over my head. My husband said he didn't smell it has stong as me. I was going to ask to change rooms but walked by another room and I smelled the same smell. I was going to ask about it at check out but the manager was not at the desk when we left.

2026-04-22 • via Nuitee
K
Kristy • extended_group • us
9
Very nice and clean
Pros:

Super nice front desk lady

Cons:

NA

2026-04-13 • via Nuitee
L
Linda • solo_traveller • us
10
Pros:

The ease at checking in late in the evening. The clean, large rooms. The comfy beds, the clean bathroom and products ( body wash, lotion, etc.) provided.

Cons:

Would appreciate a lighted coffee niche. Old folks have a little difficulty reading directions for coffee maker in low light.

2026-04-02 • via Nuitee
E
Eric • couple • us
8
It was decent. Cleanliness could have been a little better.
Pros:

The location was good based on the reason I was in town.

Cons:

Breakfast wasn’t that great. The coffee was never hot.

2026-03-19 • via Nuitee
J
Jeff • extended_group • us
10
2026-03-07 • via Nuitee
C
Crowley • couple • us
3
2026-02-24 • via Nuitee
J
Julie • extended_group • us
10
was great! Tahnk you!
2026-02-22 • via Nuitee
H
HAYLIE • couple • us
3
Pros:

To start the owner of the establishment was absolutely wonderful. However when we walked in and the scent of cleaning supplies was so strong it maked our eyes water we immediately felt like they were hiding something. Our room was super damp when we walked in. It had mold all in it, the ac hookup, the tea bags, and on several different things on the walls. There was also hair and a zen packet left in the shower. We checked in and within an hour we were checking out. They had a “please don’t mind our construction” sign but you could tell that the sign had been up for quite some time because they were old tarnished and peeling. No baseboards throughout the whole hotel, pool was gross, cases of beer left outside everywhere from someone the night before i guess. And the pool towels were the size of a wash cloth. The whole place had water damage and looked like it was going to implode.

Cons:

Everything.

2026-01-19 • via Nuitee
G
Gayle • family_with_children • us
7
2026-01-19 • via Nuitee
S
Silvia • family_with_children • us
10
Cons:

Swimming pools no shade

2026-01-15 • via Nuitee
S
Sofia
10
Pros:

Loved it

2025-09-23 • via Nuitee
R
Rhonda • extended_group • us
10
2025-09-15 • via Nuitee
S
Shalonda • family_with_children • us
10
2025-08-23 • via Nuitee
L
Liz • family_with_children • us
8
2025-08-18 • via Nuitee
E
Edward
10
Great Stay
Pros:

We had trouble getting the TV to work. Edward came and tried and determined one of the remotes had dead batteries. He replaced them and it fixed the problem.

2025-07-14 • via Nuitee
T
Tiffany • family_with_children • us
8
It’s ok
Pros:

The lady Saturday morning was very helpful but rather stay here then anywhere else

Cons:

The breakfast wasn’t that great..handicap room needs a chair instead of me bring mine

2025-07-13 • via Nuitee
G
Gabriela • family
8
Pros:

Great bed, clean room, very quiet. A little dated. Good breakfast and helpful staff

2025-06-30 • via Nuitee