Quest Hotel Kuta by ASTON

Hotels
•
Quest
8.2 (422 reviews)
Jl. Kediri No. 9 , Kuta , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Food quality concerns
Noisy environment

Categories

Cleanliness
7.16
The hotel had unclean rooms and bathrooms mentioned, with specific complaints about dirt.
Service
9.13
Staff were consistently described as helpful and friendly.
Location
9.17
Great proximity to the airport and various restaurants.
Room Quality
8.12
Rooms were spacious but some were described as outdated and not matching the pictures.
Amenities
7.65
Amenities like the pool were affected by construction, but staff efficiency was good.
Value for Money
8.11
Overall value perceived as good, though room quality was questionable for some.
Food and Beverage
7.66
Breakfast variety was good, but there were issues with food quality.
Overall Experience
8.63
Overall, guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:39

Property Description

Convenient Location
Quest Hotel Kuta by ASTON is strategically situated just a short drive away from Ngurah Rai International Airport, Discovery Shopping Mall, and popular nightlife spots in Legian.

Modern Amenities
The hotel offers modern rooms equipped with a flat-screen TV, tea/coffee facilities, and stylish en suite bathrooms. Guests can also relax at the spa, take a dip in the outdoor pool, or utilize the business center and concierge desk.

Delightful Dining
Indulge in a variety of international dishes at the on-site restaurant or opt for room service for a cozy night in.

Ready to experience comfort and convenience at Quest Hotel Kuta by ASTON? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 250,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 422 reviews
Cleanliness: 7.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
A
Angus • solo_traveller • au
9
2026-04-11 • via Nuitee
F
Fernanda • solo_traveller • cl
6
2026-04-10 • via Nuitee
T
Tejada • family_with_children • ph
7
I’ve been staying in Quest Hotels bit this one in Kuta is so far that i have a comment like this
Pros:

Near the airport

Cons:

Dirty Bathroom, Room floors partially clean, Old fixtures, Dirty Glass doors, mosquitoes inside the room, very poor lighting insode the room

2026-04-02 • via Nuitee
R
Risky Ramanda • family_with_children • id
8
Good
Pros:

Nice location

Cons:

-

2026-03-28 • via Nuitee
B
Benjamin Thomas • solo_traveller • gb
8
2026-03-24 • via Nuitee
A
Anom • family_with_children • au
8
2026-03-17 • via Nuitee
H
Harald • solo_traveller • de
8
Pros:

Gutes Frühstück.
Personal ist super.

2026-03-15 • via Nuitee
H
Herminia • family_with_children • gb
10
Pros:

Strategi hotel,staff dan kebersihan serta pelayanan yang sangat ramah.
Mudah akses transportasi publik

Cons:

Tidak ada

2026-03-15 • via Nuitee
V
Vacation53854041594 • Family
10
Last night we couldent find anything to eat but this morning it was like food heaven
Pros:

I really liked the ayam chicken was very nicely cooke very flavourful + the room was also very cool inside and the pool was massive, service was great and everything was very cheap Mr Didit and prema

2026-03-11 • via Tripadvisor
K
Karen • solo_traveller • au
5
Was pleasant stay and suited my purpose ,staff were nice.
Pros:

Was close to location I needed, bed was comfy. Aircon was good

Cons:

Had to wait well past 2 to be shown into room even though I’d arrived early and already been waiting 2 hours. I had emailed requesting floor level as i have knee injury. Was told no floor level available. On further query found all the rooms on floor level were empty and then was upgraded to one. The buffet brekkie wasn’t very good. Ended up having eggs on toast most mornings. No bacon or beans etc. Mainly rices and noodle choices
Decking around pool outside doors needs serious attention. No freezer section in fridge.
Every morning at 5am are awoken with the speaker outside playing their ritual music/prayer for 5 mins. Then again a few mins later.

2026-03-07 • via Nuitee
F
Free • extended_group • au
7
2026-02-28 • via Nuitee
A
AKIRA • solo_traveller • jp
8
2026-02-12 • via Nuitee
S
sekarm2026 • Couples
10
Everything clean
Pros:

Amazing stay
The best lah pokoknya

2026-02-04 • via Tripadvisor
S
Simon • family_with_children • id
8
2026-01-30 • via Nuitee
S
Simon • family_with_children • id
8
Hotel práctico para estancia corta cerca del aeropuerto
Pros:

Cerca del aeropuerto, buena piscina, personal muy amable

Cons:

Por el precio está bien

2026-01-30 • via Nuitee
M
Muhammad • family_with_children • au
6
Good short stay hotel. Close to the airport
Pros:

Basic hotel for transferring
Close to the airport

Cons:

Given the nature of the stay being short, wasn't much to complain about.

2026-01-29 • via Nuitee
F
Faradyssa Giovani • family_with_children • au
8
2026-01-20 • via Nuitee
K
Kayleigh • couple • au
9
2026-01-19 • via Nuitee
A
Aziz • couple • sa
1
2026-01-19 • via Nuitee
A
Angela • couple • id
5
Pros:

Great location near airport and shopping.

Cons:

Very noisy. Chairs scraping overhead all night. Bathroom smelled very moldy.

2026-01-18 • via Nuitee