Hotel Portofino

Hotels
8 (1540 reviews)
Corso Matteotti 53 int. 1/2 , Rapallo , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Variety in breakfast options
Cons:
Older facilities
Cleanliness concerns
Limited sound insulation

Categories

Cleanliness
7.46
There are mentions of older facilities and noise issues from the hotel's age.
Service
8.93
Consistently noted as super friendly and helpful staff.
Location
8.47
Many reviews highlight good location near the beach and amenities.
Room Quality
7.42
Indications of rooms needing renovation and some discomfort due to size.
Amenities
7.95
Standard amenities offered, though some limitations reported.
Value for Money
7.91
Generally considered reasonable given the location and service.
Food and Beverage
7.96
Good breakfast options mentioned, though some variety issues noted.
Overall Experience
7.93
Many positive elements outweigh the negatives, leading to a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:18

Property Description

Luxurious 19th-Century Elegance

Elegant Rooms with Modern Comforts
Indulge in the charm of parquet floors and refined furnishings in each room. Enjoy the convenience of a desk, TV, and a private bathroom for your comfort.

Delicious Room-Service Breakfast
Wake up to a delightful breakfast spread in your room, including cereal, hot drinks, cakes, and savory options like ham and cheese. Start your day on a delicious note without leaving the comfort of your room.

Convenient Location near Attractions
Located just 50 meters from the sea and a short walk from Rapallo Station, Hotel Portofino offers easy access to both the coast and transportation. Explore the beauty of Rapallo and beyond with Genoa only a 30-minute drive away.

Experience luxury and convenience at Hotel Portofino - book your stay now!

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: GOA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 1540 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
J
Jessica • family_with_children • it
10
2026-04-04 • via Nuitee
M
Michelangelo • family_with_children • it
7
Pros:

Ho soggiornato due notti con un collega per motivi di lavoro l'abbiamo trovato molto pulito , alla reception ci ha accolti la sig Daniela molto gentile e disponibile e professionale

2026-04-03 • via Nuitee
N
Nataliya • couple • it
8
2026-04-01 • via Nuitee
A
AINA • couple • es
10
Perfecto
Pros:

Acogedor, ubicación y la atención de Daniela. El desayuno muy variado.

2026-04-01 • via Nuitee
I
Ire • family_with_children • it
7
Cons:

La struttura troppo vecchia

2026-04-01 • via Nuitee
C
Colin • couple • nz
8
Older hotel in great location
Pros:

A block away from the seafront and a short walk from the railway station. Beds comfy, nice staff.

Cons:

The Booking.com site said there was an electric jug and tea making facilities, but there was no jug, cups or tea bags etc at all. I asked the reception if I could make a cup of tea in the breakfast room but they said it was only for breakfast time.

Again the booking.com said the room was wheelchair accessible. All the standard double rooms I saw had a big step up into the toilet/shower area.

A good place for one night stays.

2026-03-31 • via Nuitee
R
ROSA • couple • it
8
E' stato molto piacevole
Pros:

Bagno pulito, posizione perfetta, colazione buna.

Cons:

nulla

2026-03-31 • via Nuitee
E
Erfaneh • couple • it
8
Pros:

What I really liked most about the hotel was the staff. they were incredibly kind, warm, and helpful.

2026-03-31 • via Nuitee
L
lixiong Zhu • solo_traveller • cn
6
Pros:

位置方便 价格便宜 早餐还行

Cons:

隔音效果差 设施老旧

2026-03-30 • via Nuitee
L
lorenzo • couple • it
9
Vacanza perfetta
Pros:

Colazione e posizione OTTOMI

2026-03-29 • via Nuitee
R
Robin • family_with_children • ch
10
Pros:

Wonderful staff, excellent position

2026-03-28 • via Nuitee
M
Maria Vittoria • family_with_children • it
9
Pros:

L'accoglienza eccezionale di Daniela e Giuliana ,il palazzo storico così caratteristico ,la vicinanza al centro .

2026-03-25 • via Nuitee
M
maria del carmen • family_with_children • ar
8
Lo pasamos muy bien
Pros:

El desayuno fue bueno.

Cons:

No tengo queja.

2026-03-25 • via Nuitee
J
Josef • family_with_children • at
8
Pros:

Alles wsr ok

2026-03-23 • via Nuitee
I
Ilze • family_with_children • lv
10
2026-03-23 • via Nuitee
J
Jakub • family_with_children • pl
10
Chcę tam ponownie!:)
Pros:

Przesympatyczna Kobietka! Świetna lokalizacja! Czystość! Dobre śniadanie! Cudowna atmosfera; piękne miasteczko! Chętnie tam wrócimy:)

Cons:

-

2026-03-22 • via Nuitee
T
Tiziana • solo_traveller • it
8
Esperienza molto buona che ripeterò
Pros:

La gentilezza del personale e la pulizia, la posizione

Cons:

Il materasso era un po scomodo ed il bidet era poco utilizzabile perché troppo vicino al box doccia

2026-03-22 • via Nuitee
W
wenci cordova • family_with_children • pe
10
Pros:

Daniela es muy profesional amable y sonriente una de las mejores recepcionista que he conocido, TOP

2026-03-21 • via Nuitee
A
Anna • solo_traveller • it
10
Da ripetersi
Pros:

Personale cortese e professionale.
Posizione eccellente.
Colazione eccellente.

2026-03-19 • via Nuitee
P
Petri • couple • fi
7
Cons:

Aikansa elänyt hotelli, kaipaisi uudistusta.

2026-03-18 • via Nuitee