Hotel Portofino

Hotels
8 (1512 reviews)
Corso Matteotti 53 int. 1/2 , Rapallo , it

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Variety in breakfast options
Cons:
Older facilities
Cleanliness concerns
Limited sound insulation

Categories

Cleanliness
7.46
There are mentions of older facilities and noise issues from the hotel's age.
Service
8.93
Consistently noted as super friendly and helpful staff.
Location
8.47
Many reviews highlight good location near the beach and amenities.
Room Quality
7.42
Indications of rooms needing renovation and some discomfort due to size.
Amenities
7.95
Standard amenities offered, though some limitations reported.
Value for Money
7.91
Generally considered reasonable given the location and service.
Food and Beverage
7.96
Good breakfast options mentioned, though some variety issues noted.
Overall Experience
7.93
Many positive elements outweigh the negatives, leading to a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:18

Property Description

Luxurious 19th-Century Elegance

Elegant Rooms with Modern Comforts
Indulge in the charm of parquet floors and refined furnishings in each room. Enjoy the convenience of a desk, TV, and a private bathroom for your comfort.

Delicious Room-Service Breakfast
Wake up to a delightful breakfast spread in your room, including cereal, hot drinks, cakes, and savory options like ham and cheese. Start your day on a delicious note without leaving the comfort of your room.

Convenient Location near Attractions
Located just 50 meters from the sea and a short walk from Rapallo Station, Hotel Portofino offers easy access to both the coast and transportation. Explore the beauty of Rapallo and beyond with Genoa only a 30-minute drive away.

Experience luxury and convenience at Hotel Portofino - book your stay now!

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: GOA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 1512 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
L
Lara couple it
5
2026-01-19 via Nuitee
V
Viktoriia family_with_children ua
10
Pros:

В отеле очень приятный персонал на рецепции)Удобное месторасположение

Cons:

Все понравилось

2026-01-19 via Nuitee
S
Steve couple au
6
Pros:

All the staff were excellent and helpful, very good breakfast.

Cons:

Shabby old decor compared to Booking.com photos/impressions. The bathroom was tiny and old. No extraction fan.

2026-01-19 via Nuitee
O
Olena couple pl
9
2026-01-19 via Nuitee
P
Patricia family_with_children ch
8
Pros:

Chambre et salle de bain spacieuses. Buffet du petit-déjeuner correct. Très bonne situation pour visiter Rapallo ou les environs, le port est à deux minutes à pied.

Cons:

Très difficile de se parquer autour de l'hôtel.
Chambre peu insonorisée.

2026-01-19 via Nuitee
B
Bruno extended_group it
4
Pros:

Colazione

Cons:

Bagno e terrazzo annesso molto sfruttati

2026-01-19 via Nuitee
C
cassandra extended_group fr
8
Parfait
Pros:

Tout était parfait, chambre confortable et personnel très gentil qui parle français
Chambre dans le centre

2026-01-19 via Nuitee
M
Maria couple us
8
Great location with attentive staff
Pros:

Staff were very attentive and polite, breakfast was a nice plus and pretty good. Location is fantastic at walking distance from everything. Baggage storage was very helpful. Thank you.

Cons:

Construction in the building was loud since very early in the morning and ruined the charm of the building. Rooms could use some update. Parking in the area is challenging.

2026-01-19 via Nuitee
J
Jacqueline couple fr
8
2026-01-19 via Nuitee
M
Maria family_with_children pl
10
2026-01-19 via Nuitee
L
Lilla couple hu
8
2026-01-19 via Nuitee
A
Ana Julieta couple mx
8
La experiencia y las habitaciones podrían ser mucho mejor
Pros:

Nos gustó la ubicación del lugar, cercano a la playa, a un supermercado y al centro de Rapallo. El desayuno está bien y el personal es amable.

Cons:

Las camas no son para nada cómodas lo que nos dejó un mal sabor de boca después de días donde llegábamos muy cansados de la playa y el aire acondicionado no enfriaba bien. Si pueden invertir un poco más, valdría la pena checar otras opciones.

2026-01-19 via Nuitee
D
Dilfuza family_with_children pl
9
2026-01-19 via Nuitee
M
Matteo family_with_children it
6
2026-01-19 via Nuitee
J
Jocelyn family_with_children it
8
Comfortable and the staff is nice
2026-01-19 via Nuitee
F
Fabio family_with_children it
7
2026-01-15 via Nuitee
C
Cristina couple it
10
Un bel soggiorno a Rapallo
Pros:

Struttura antica al centro della città.
Rapallo veramente bella.
Colazione a buffet
Camera pulita
Personale gentile e disponibile.
Torneremo sicuramente.

2026-01-15 via Nuitee
K
Kinga couple pl
9
I definitely recommend this place :)
Pros:

Old hotel but very clean, well maintained and with adorable, helpful staff. With breakfast included price-to-quality ratio was really well balanced.

2025-12-13 via Nuitee
A
Andrzej family_with_children pl
8
2025-11-19 via Nuitee
H
HELENE family_with_children fr
10
Pros:

Très bien. Excellent accueil malgré notre arrivée tardive. Excellent petit déj et chambre parfaite

2025-11-18 via Nuitee