Hotel Genziana

Hotels
8.5 (240 reviews)
Via Colesel 16 , Arabba , it

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Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Terrace
Sauna
Ski storage
Non-smoking throughout
Board games/puzzles
Adult only
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Wellness area
Cleanliness
Cons:
Dated rooms
Breakfast quality
Value for money concerns

Categories

Cleanliness
8.33
Overall cleanliness was noted positively, but some rooms felt dated.
Service
9.3
Friendly staff and generally positive feedback on the service.
Location
9.34
Excellent location mentioned repeatedly; convenient for accessing nearby attractions.
Room Quality
7.79
Some rooms described as old-fashioned and not updated.
Amenities
8.82
Amenities were mostly praised, with some suggestions for improvement.
Value for Money
7.78
Value noted as questionable compared to the price, particularly with breakfast selections.
Food and Beverage
7.83
Breakfast quality received criticism, needing more variety.
Overall Experience
8.8
Overall experience was generally positive with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:01

Property Description

Hotel Genziana is a charming family-run retreat nestled in the serene Arabba, at the heart of the Dolomites.

Fantastic Breakfast Buffet: Start your day with a delightful spread of sweet and savory treats at the Genziana.

Panoramic Wellness Area: Unwind at the 4th-floor wellness area offering Finnish and infrared saunas, exclusively for guests in superior rooms or junior suites.

Cyclists' Haven: For cycling enthusiasts, the hotel provides equipment and supplies for maintenance, ensuring a seamless biking experience in the picturesque surroundings.

Experience comfort and relaxation at Hotel Genziana - book now for an unforgettable stay!

Important information:

Please note that check-in is not possible after 9 p.m.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VRN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 240 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 8.8
R
Roberto • couple • it
7
I PREZZI DEGLI HOTEL PER SCIARE NEI 4PASSI SONO ESOSI E INGIUSTIFICATI !!!!!!
Pros:

POSIZIONE OTTIMA VICINO ALLE PISTE, LETTI COMODI E PERSONALE CORDIALE

Cons:

MI PERMETTO DI DARE UN CONSIGLIO ALLA GENTILISSIMA DELL'HOTEL E CIOE' DI SCRIVERE NELLA DESCRIZIONE DELL'HOTEL CHE ALCUNE CAMERE SONO IN UNA STRUTTURA STACCATA (A DOVE SI FA COLAZIONE) E CHE QUESTE NON HANNO LA SPA INCLUSA O COMUNQUE CHE SIA INDICATO IN MODO PIU CHIARO E NON SOLO NELLE CONDIZIONI DELLA CAMERA.....QUESTO RIPETO E' UN MIO SUGGERIMENTO NIENTE DI PIU

2026-04-03 • via Nuitee
R
Richard • solo_traveller • gb
10
2026-04-03 • via Nuitee
P
Per • extended_group • se
10
Pros:

Fantastic staff and very nice and spacy rooms.

2026-03-31 • via Nuitee
D
Denis • solo_traveller • gb
10
2026-03-23 • via Nuitee
W
Willj Casato • solo_traveller • it
8
Pros:

Posizione centrale e accesso autonomo alla struttura

2026-03-22 • via Nuitee
I
IMAD • couple • es
9
2026-03-09 • via Nuitee
M
Markus • couple • de
9
2026-03-01 • via Nuitee
T
Thomas • couple • de
9
2026-02-27 • via Nuitee
M
Mamo • family_with_children • mt
8
2026-02-23 • via Nuitee
M
Mark • couple • ca
9
2026-01-19 • via Nuitee
G
Gertraud • couple • it
8
Pros:

Sehr hübsche, kleine Sauna! Sehr zentral gelegen, Junior Suite neu und schön.

Cons:

/

2026-01-19 • via Nuitee
P
paolo • solo_traveller • it
8
2026-01-14 • via Nuitee
M
Marco • extended_group • it
4
Qualità/prezzo inaccettabile
Pros:

Struttura centrale

Cons:

Prezzi molto alti rispetto la quantità
Camere e albergo molto datati
Colazione con prodotti di bassa qualità
Ci hanno messo nella dependance senza specificarlo nelle condizioni di prenotazione

2026-01-05 • via Nuitee
S
Stefano • couple • it
9
Buon hotel con posizione comoda
Pros:

Cortesia del personale e area wellness

Cons:

Allungherei l’orario della colazione almeno fino alle 10

2026-01-04 • via Nuitee
N
Neil • solo_traveller • gb
9
I will stay again!
Pros:

Great breakfast, excellent location, lovely staff and the wellness area is fantastic!

2026-01-04 • via Nuitee
C
Cinzia • couple • it
8
2025-12-28 • via Nuitee
S
Sharon • couple • gb
9
Perfect Christmas stay.
Pros:

Room had double aspect views of the slopes. Wellness spa was calming with views. Patisserie next door for post skiing refuel. Only a short walk to slopes.

Cons:

Just needed tea making facilities in the room.

2025-12-27 • via Nuitee
V
Vlasic Brncic • couple • hr
10
Sve za 5+
Pros:

Izvrstan doručak, izvrsna lokacija

2025-12-25 • via Nuitee
J
Janos • couple • hu
9
Very nice place for an active long-weekend
Pros:

It was a nice hotel, with friendly staff. The room was really nice and cosy, it was wonderful to fall asleep with an open window to the sound of the stream nearby. The bed and bathroom were both fine, we had parking space. Also, the location of the hotel is really good.

Cons:

Though we both tried, it was a bit hard to understand the man at the reception. We got things done, but it would be nice to talk to someone in English.

2025-11-24 • via Nuitee
M
Michal • solo_traveller • sk
10
2025-10-14 • via Nuitee