Gaya Centre Hotel

Hotels
8.2 (1203 reviews)
Jalan Tun Fuad Stephens , Kota Kinabalu , my
+60 88-245 567

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Need for bathroom improvement
Old amenities

Categories

Cleanliness
7.59
Several reviews mentioned the need for improvement in washroom drainage and bathroom cleanliness.
Service
9.06
Many reviews praised the helpful and friendly staff.
Location
9.1
Multiple reviews highlighted the prime location near shopping malls and the sea-view.
Room Quality
7.55
Some complaints about old facilities and the condition of the bathrooms.
Amenities
7.08
Reviews indicated missing minor amenities and that some facilities were old.
Value for Money
8.04
Reviewers felt it offered reasonable value considering the location and service.
Food and Beverage
8.59
Breakfast received positive mentions but suggestions for more variety were noted.
Overall Experience
8.56
General satisfaction noted, with comments on enjoying the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:46

Property Description

Convenient Location
Located in the heart of Kota Kinabalu commercial district, Gaya Centre Hotel offers easy access to dining, shopping, and entertainment options.

Comfortable Rooms
Relax in air-conditioned rooms with city or sea views, equipped with amenities such as cable TV, minibar, and free WiFi.

Friendly Service
Our multilingual staff are ready to assist you with local tips and tour arrangements, ensuring a pleasant stay for all guests.

To experience the convenience and comfort of Gaya Centre Hotel, book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Location

Guest Reviews

8.2
Based on 1203 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 7.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.56
A
A.P. Charles • solo_traveller • my
8
Coming here was a good decision!
Pros:

The food at their restaurant was delicious.

Cons:

It is very hard to find parking spot here..

2026-08-29 • via Nuitee
M
Md Zulhasmi • family_with_children • bn
7
2026-08-21 • via Nuitee
A
ALIZAH • couple • my
10
2026-08-20 • via Nuitee
W
Wong • extended_group • bn
8
Pros:

👍🏻👍🏻👍🏻

2026-08-20 • via Nuitee
M
Mario • family_with_children • es
8
Relacion calidad precio excelente.
Pros:

Relación calidad precio es perfecto. La cama cómoda.

Cons:

Está un poco antiguo, las ventanas muy finas y se oye la calle, poca insonorización.

2026-08-20 • via Nuitee
H
Hj Norzaryade • solo_traveller • bn
8
2026-08-19 • via Nuitee
G
GIOVANNI • solo_traveller • it
7
2026-08-19 • via Nuitee
S
shinji • solo_traveller • jp
8
Pros:

立地が良い。徒歩圏内に必要なものがあった。スタッフの明るい雰囲気。

Cons:

エアコンの温度調整が難しい。

2026-08-18 • via Nuitee
J
Jenita • solo_traveller • my
7
Affordable, strategic.
Pros:

The hospitality, great staff, sea view and location

Cons:

The cleanliness. The toilet got mold in between the tile while the pillow case smelled previous guest body odour. 🤢

2026-08-17 • via Nuitee
S
Syed Kamran Ali • extended_group • sa
8
It was a nice stay. Very well located. Staff of the hotel was very polite and cooperative.
Pros:

Centrally located. Many food options available around. Near to to shopping areas and grocery.

2026-08-16 • via Nuitee
C
Cruickshank • solo_traveller • au
8
Pros:

Breakfast,views

2026-08-15 • via Nuitee
J
Jipsin • solo_traveller • my
9
2026-08-13 • via Nuitee
T
TT • family_with_children • tw
7
地點好高CP
Pros:

地點好, 蓮蓬頭噴水舒適

Cons:

14:30 check in 就說停車位滿了, 浴室門壞了

2026-08-10 • via Nuitee
T
TAKAHISA • family_with_children • jp
8
Pros:

立地、お得感

Cons:

トイレ、シャワー室がもう少しキレイだと更に良い。

2026-08-09 • via Nuitee
B
Bonita • couple • sa
5
Ok
Cons:

Th toilet is not been clean for years so dirty the wall is dirty I nearly don’t know any to anything in there

2026-08-06 • via Nuitee
H
Ho Lan Judy • solo_traveller • hk
10
Pros:

Excellent staff.

2026-08-03 • via Nuitee
A
AZ • solo_traveller • sg
10
Excellence Stay
Pros:

Everything Good

Cons:

The TV Channel Signal Not So Clear

2026-08-02 • via Nuitee
R
Ryszard • solo_traveller • pl
10
Pros:

Super-clean, nice staff, good breakfast, sparous rooms, great location.

Cons:

Noise from outside. I had to sleep with ear plugs.

2026-07-25 • via Nuitee
M
Mohd Yunus • solo_traveller • my
10
Pros:

Location is very suitable.

Cons:

Nothing

2026-07-24 • via Nuitee
M
Moomaw • solo_traveller • tw
7
Pros:

Location! Adjacent to mall opens convenience to food n stores. Room large n clean.

Cons:

Sewer gas smell in toilet/bath was pretty bad.

2026-07-24 • via Nuitee