Hotel Palm Royal Resort Kokusai Street

Hotels
8.8 (2073 reviews)
Makishi 3-9-10 , Naha , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Room size issues
Noise from the street

Categories

Cleanliness
8.69
Cleanliness was noted as 'well maintained' and staff kept the premises tidy.
Service
9.16
Staff were described as 'very kind' and 'helpful' across multiple reviews.
Location
9.7
Location is repeatedly praised as 'fantastic' and 'convenient', with many attractions nearby.
Room Quality
8.15
Some reviews mentioned rooms as 'too small' and noise from the street was a concern.
Amenities
8.68
Guests appreciated the amenities like breakfast options and onsen facilities.
Value for Money
8.64
Value is generally seen as appropriate for the offerings, with some minor concerns on pricing.
Food and Beverage
8.69
Breakfast options were highlighted positively, contributing to a good dining experience.
Overall Experience
8.66
General sentiment was very positive with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:39

Property Description

Central Location on Kokusai Street
Hotel Palm Royal Naha is perfectly situated on the bustling Kokusai Street, offering guests easy access to shopping, dining, and cultural experiences right at their doorstep.

Relaxing Spa and Public Bath
Unwind and rejuvenate at the ground floor spa with soothing massages, or take a dip in the tranquil public bath for the ultimate relaxation experience during your stay.

Convenient Amenities and Dining
Enjoy the convenience of coin-operated laundry machines and indulge in delicious buffet dishes made with fresh local ingredients at the on-site restaurant, ensuring a comfortable and satisfying stay.

Experience the best of Naha at Hotel Palm Royal Naha - book your stay now for a memorable and relaxing getaway.

Important information:

Please note breakfast is available at an additional charge. Please request the front desk if you wish to have breakfast.

Breakfast is available at an additional cost for children staying in an existing bed.

Guests staying in an extra bed who want to eat breakfast and/or dinner must make a reservation in advance. Fees apply. Contact details can be found on the booking confirmation.

Outdoor pool is open during summer from 10:00-20:00. Night outdoor pool begins from 20:00-22:00. The poolside bar will be open 17:00-23:00 and closed on Wednesdays. Guests 20 years and younger will have access until 20:00.

Facilities including the public bath may be closed without notice depending on the situation. Please check the hotel website for the latest information.

Please note that the hotel will undergo legal inspection and will be shutting down the power during the following period.
Date and time: Tuesday, January 9, 2024, between 12:00pm to 2:00pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.8
Based on 2073 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
T
tani • solo_traveller • jp
8
快適
Pros:

大浴場、立地

2026-06-27 • via Nuitee
K
Keiji • solo_traveller • jp
8
快適
Pros:

大浴場とスタッフが良かった

Cons:

外国人がロビーを占領して騒がしかった

2026-06-23 • via Nuitee
I
Isobella • extended_group • au
8
2026-06-23 • via Nuitee
K
Karolina • solo_traveller • fi
9
Pros:

Rent, fräscht, utmärkt läge. Trevlig personal.

2026-06-21 • via Nuitee
G
Gulbarcin • solo_traveller • se
7
2026-06-21 • via Nuitee
H
HSIAO LING • solo_traveller • tw
9
2026-06-18 • via Nuitee
R
Riona • couple • jp
9
2026-06-17 • via Nuitee
I
Iwona • solo_traveller • pl
10
Pros:

Wspaniała obsługa, basen zewnętrzny, urozmaicone śniadanie

2026-06-16 • via Nuitee
Y
Yu chiao • extended_group • tw
10
Pros:

位置優越、員工服務好，都掛滿笑容

Cons:

泳池開放時間太短泳池偏小、偏淺

2026-06-16 • via Nuitee
J
Julio Cesar • solo_traveller • pe
10
Buen hotel, muy moderno
Pros:

Estupendo, volvería nuevamente

Cons:

nada

2026-06-12 • via Nuitee
M
Mery • solo_traveller • au
8
Good vale for money
Pros:

Central location

Cons:

The public bath is too hot

2026-06-09 • via Nuitee
A
Arttu • couple • fi
9
Pros:

Great location. Really nice staff. Room was clean and good size. Breakfast was tasty. Would definitely stay again.

Cons:

-

2026-06-09 • via Nuitee
A
Anna • solo_traveller • jp
9
Very nice
Pros:

The staff we're so nice and generous✌️
I am planning for my next visit.

Cons:

Nothing

2026-06-06 • via Nuitee
I
I • solo_traveller • jp
8
台風直撃
Pros:

国際通り沿いだが静かで、すぐ近くにコンビニや屋台村があり便利。

Cons:

１名での宿泊だったが、2日目のタオル交換時以外、タオル（バスタオル、フェイスタオル）が１セットしかなく、大浴場を利用する際には部屋から持参しなければならないのに不親切だと思った。（フロントに取りに行かなければならないのは面倒）
どこのホテルでも、１名の宿泊であっても最低でも２セットは置いてあるのが普通。

2026-06-05 • via Nuitee
J
Jack Chua Wui Liak • solo_traveller • sg
10
Pros:

I like the whole hotel and all its facilities

2026-06-05 • via Nuitee
M
marie • couple • us
10
Pros:

I loved the pool and all of the staff were AMAZING!! Plus excellent location

Cons:

The beds were rock hard

2026-06-02 • via Nuitee
Y
Yibran • family_with_children • us
9
2026-06-02 • via Nuitee
K
KUMI • solo_traveller • jp
10
ノンストレス
Pros:

コスパがもの凄く良かったです。
宿泊代と朝食代でこの金額はなかなかないと思います。
朝食が美味しいです。
美味しくて、限界突破してしまいます。

Cons:

探してもないです。

2026-06-01 • via Nuitee
L
lalamei • solo_traveller • de
10
Pros:

The room is small but cosy, the bathroom is big enough to shower a kid. I have nothing to complain about.

Cons:

Nothing.

2026-05-31 • via Nuitee
G
Gülşah • couple • tr
7
Pros:

The location, amenities, staff, everything was great.

Cons:

The only downside was the wall to wall carpeting in the room. It smells and holds so much dust. That was a big problem for me as I have asthma. But anyone can feel the heavy smell in the room.

2026-05-30 • via Nuitee