Hotel Palm Royal Resort Kokusai Street

Hotels
8.8 (2066 reviews)
Makishi 3-9-10 , Naha , jp

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Room size issues
Noise from the street

Categories

Cleanliness
8.69
Cleanliness was noted as 'well maintained' and staff kept the premises tidy.
Service
9.16
Staff were described as 'very kind' and 'helpful' across multiple reviews.
Location
9.7
Location is repeatedly praised as 'fantastic' and 'convenient', with many attractions nearby.
Room Quality
8.15
Some reviews mentioned rooms as 'too small' and noise from the street was a concern.
Amenities
8.68
Guests appreciated the amenities like breakfast options and onsen facilities.
Value for Money
8.64
Value is generally seen as appropriate for the offerings, with some minor concerns on pricing.
Food and Beverage
8.69
Breakfast options were highlighted positively, contributing to a good dining experience.
Overall Experience
8.66
General sentiment was very positive with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:39

Property Description

Central Location on Kokusai Street
Hotel Palm Royal Naha is perfectly situated on the bustling Kokusai Street, offering guests easy access to shopping, dining, and cultural experiences right at their doorstep.

Relaxing Spa and Public Bath
Unwind and rejuvenate at the ground floor spa with soothing massages, or take a dip in the tranquil public bath for the ultimate relaxation experience during your stay.

Convenient Amenities and Dining
Enjoy the convenience of coin-operated laundry machines and indulge in delicious buffet dishes made with fresh local ingredients at the on-site restaurant, ensuring a comfortable and satisfying stay.

Experience the best of Naha at Hotel Palm Royal Naha - book your stay now for a memorable and relaxing getaway.

Important information:

Please note breakfast is available at an additional charge. Please request the front desk if you wish to have breakfast.

Breakfast is available at an additional cost for children staying in an existing bed.

Guests staying in an extra bed who want to eat breakfast and/or dinner must make a reservation in advance. Fees apply. Contact details can be found on the booking confirmation.

Outdoor pool is open during summer from 10:00-20:00. Night outdoor pool begins from 20:00-22:00. The poolside bar will be open 17:00-23:00 and closed on Wednesdays. Guests 20 years and younger will have access until 20:00.

Facilities including the public bath may be closed without notice depending on the situation. Please check the hotel website for the latest information.

Please note that the hotel will undergo legal inspection and will be shutting down the power during the following period.
Date and time: Tuesday, January 9, 2024, between 12:00pm to 2:00pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.8
Based on 2066 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
A
Anna • solo_traveller • jp
9
Very nice
Pros:

The staff we're so nice and generous✌️
I am planning for my next visit.

Cons:

Nothing

2026-06-06 • via Nuitee
J
Jack Chua Wui Liak • solo_traveller • sg
10
Pros:

I like the whole hotel and all its facilities

2026-06-05 • via Nuitee
I
I • solo_traveller • jp
8
台風直撃
Pros:

国際通り沿いだが静かで、すぐ近くにコンビニや屋台村があり便利。

Cons:

１名での宿泊だったが、2日目のタオル交換時以外、タオル（バスタオル、フェイスタオル）が１セットしかなく、大浴場を利用する際には部屋から持参しなければならないのに不親切だと思った。（フロントに取りに行かなければならないのは面倒）
どこのホテルでも、１名の宿泊であっても最低でも２セットは置いてあるのが普通。

2026-06-05 • via Nuitee
Y
Yibran • family_with_children • us
9
2026-06-02 • via Nuitee
M
marie • couple • us
10
Pros:

I loved the pool and all of the staff were AMAZING!! Plus excellent location

Cons:

The beds were rock hard

2026-06-02 • via Nuitee
K
KUMI • solo_traveller • jp
10
ノンストレス
Pros:

コスパがもの凄く良かったです。
宿泊代と朝食代でこの金額はなかなかないと思います。
朝食が美味しいです。
美味しくて、限界突破してしまいます。

Cons:

探してもないです。

2026-06-01 • via Nuitee
L
lalamei • solo_traveller • de
10
Pros:

The room is small but cosy, the bathroom is big enough to shower a kid. I have nothing to complain about.

Cons:

Nothing.

2026-05-31 • via Nuitee
B
Burçin • couple • tr
9
We really loved our stay at Palm Royal! the location is great, close to all you may need, very clean, staff is really he
Pros:

location
cleaning
staff

Cons:

lack of wardrobe or similar place to empty the luggage

2026-05-30 • via Nuitee
G
Gülşah • couple • tr
7
Pros:

The location, amenities, staff, everything was great.

Cons:

The only downside was the wall to wall carpeting in the room. It smells and holds so much dust. That was a big problem for me as I have asthma. But anyone can feel the heavy smell in the room.

2026-05-30 • via Nuitee
F
Fiona • extended_group • hk
9
2026-05-29 • via Nuitee
M
Maximilian • extended_group • de
10
2026-05-29 • via Nuitee
K
Keith • couple • au
8
2026-05-23 • via Nuitee
I
Iwona • solo_traveller • pl
10
Pros:

Świetna lokalizacja i atmosfera, basen przy barze zewnętrznym, potem spa bath. Byłyśmy tu 1 dzień, potem zostawiłyśmy duże walizki i autem pojechałyśmy na 2 dni na północ. Trzecia okinawska noc była również w tym hotelu, a nasze walizki już czekały w pokoju :) Są wszelkie udogodnienia: kosmetyki, piżamka, toaleta z podgrzewaną deską. Wokół mnóstwo skkepów czynnych do 21 oraz restauracji

2026-05-22 • via Nuitee
C
Cheng wei • couple • tw
7
2026-05-22 • via Nuitee
O
OSAMU • solo_traveller • jp
1
2026-05-21 • via Nuitee
R
Romain • couple • fr
10
Very good hotel for staying in Naha!
Pros:

Excellent hotel, very good breakfast, perfect location!

2026-05-21 • via Nuitee
S
SHIHKUEI • couple • tw
9
Pros:

浴室里多了一個小凳子，讓洗澡時更有安全感。
對住房客人特別關心。

2026-05-21 • via Nuitee
T
Tourist33498806326 • Solo travel • Ottawa, Ontario
10
Best Hotel In Naha!
Pros:

Great value, great rooms, fantastic location, and a nice pool on property with bar! The ideal hotel in Naha!

2026-05-20 • via Tripadvisor
M
Michelle • family_with_children • au
8
Great location
Pros:

Location was good. Close to everything. Staff were helpful and friendly.

2026-05-18 • via Nuitee
D
DariaKane • solo_traveller • ru
10
Pros:

Идеальное расположение, очень вкусные завтраки, приветливый и очаровательный персонал!
Очень всем рекомендую.

2026-05-15 • via Nuitee