Abell Hotel

Hotels
8.2 (1521 reviews)
22, Jalan Tunku Abdul Rahman , Kuching , MY

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent, central location near waterfront and restaurants
Friendly, attentive and helpful staff
Clean and well-maintained rooms reported by many
Good value for money / reasonably priced
Convenient for tour pickups and sightseeing
Positive breakfast/buffet experiences for several guests
Quiet and within walking distance to attractions
Reliable housekeeping
Cons:
Rooms can be small and some lack external windows
Occasional unpleasant pillow smell and yellowish towels reported
No parking available
Isolated lapses in receptionist responsiveness (requests not followed up)
Limited breakfast variety (more western options desired by some)
Occasional maintenance issues (locked bathroom door, leaking showerhead)

Categories

Cleanliness
8.2
Generally reported as clean and well maintained (multiple guests mention clean rooms and good housekeeping), though a few guests noted yellowish towels and smelly pillows on occasion.
Service
8.7
Staff repeatedly described as friendly, helpful and attentive (quick action on a leaking showerhead, attentive reception at times); however there are isolated lapses (requests not delivered, ignored room-change request) that lower consistency.
Location
9.4
Consistently praised as excellent — central, within walking distance to the waterfront, restaurants and convenient for pickups and sightseeing; repeatedly called very convenient.
Room Quality
7.3
Mixed feedback: some guests reported comfortable, spacious rooms and large bathrooms, while multiple reviews cite small rooms, no external windows, unpleasant-smelling pillows and other issues (locked bathroom door, occasional maintenance problems).
Amenities
7.6
Basic amenities present (breakfast, housekeeping); criticisms include no parking and limited variety in breakfast options for some guests, suggesting modest amenity provision.
Value for Money
9.1
Frequently described as good value, reasonably priced or 'worth the money' — guests explicitly note the price-quality balance as a strong positive.
Food and Beverage
8
Breakfast and buffet received generally positive comments (one guest called the buffet excellent), though several mentioned the breakfast could be improved or have more western options.
Overall Experience
7.3
Overall stays described as pleasant and recommendable thanks to location, friendly staff and value; however recurring room-size/window issues and occasional service lapses temper the overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:10

Property Description

Convenient Location

  • Situated in the historical heart of Kuching
  • Close proximity to popular attractions like Cat Statue and Kuching Waterfront

Modern Amenities

  • Free WiFi available throughout the property
  • Rooms equipped with flat-screen TV, tea/coffee maker, and minibar

Superior Services

  • 24-hour front desk for luggage storage and concierge services
  • Business center and Surau (Muslim prayer room) available

To experience the perfect blend of comfort and convenience in Sarawak, book your stay at Abell Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KCH

Location

Guest Reviews

8.2
Based on 1521 reviews
Cleanliness: 8.2
Service: 8.7
Location: 9.4
Room Quality: 7.3
Amenities: 7.6
Value for Money: 9.1
Food and Beverage: 8
Overall Experience: 7.3
Z
Zurah Binti • solo_traveller • my
8
Pros:

The location is great and staff are soooo friendly.

Cons:

-

2026-09-18 • via Nuitee
S
Saidin • family_with_children • my
10
2026-09-17 • via Nuitee
T
TAJUL ARIF • solo_traveller • my
8
Pros:

Ok llaaaaah

Cons:

Hmmmmm

2026-09-16 • via Nuitee
M
Maya • family_with_children • nl
9
Prima hotel
Pros:

Zeer goede locatie en schone kamers.

Cons:

Het was gewoon goed en degelijk.

2026-09-14 • via Nuitee
C
cristina • solo_traveller • es
10
Pros:

Todo super bien. Desayuno delicioso y atencion exquisita

Cons:

El cafe (juraria que era nescafe soluble) y el te (que se veia que era de sobrecitos lipton) en el desayuno

2026-09-13 • via Nuitee
A
Alessandro • couple • it
7
2026-09-13 • via Nuitee
S
Sulaiman • solo_traveller • my
8
Pros:

Superb location.

2026-09-11 • via Nuitee
R
Rolando • family_with_children • es
9
Perfecte per estar al centre
Pros:

Estaba molt net, llits comodes, la senyora de la recepció molt amable i el personal del restaurant molt atents i el menjar molt bó, tenen molt repertori de carns del diferents parts, Austràlia, Nova Zelanda....

Cons:

Què la habitació no tenia finestra i el esmorzar tot molt bó però poca varietat

2026-09-09 • via Nuitee
A
Ams • solo_traveller • my
10
2026-09-09 • via Nuitee
A
Amanda • solo_traveller • my
8
2026-09-08 • via Nuitee
V
Vincent • couple • us
10
Friendly staff. Good room. Good location.
Pros:

The people were friendly and helpful. The room AC was nice and strong. The location was fairly central

Cons:

They require a RM200 deposit in cash to be returned at the end of the stay which is understandable, but if you’re either coming into or going out of Malaysia from a different country, this means either you need to get cash converted as soon as you land pre-check-in, or get that cash converted right after check-out on the way to the airport which is pretty inconvenient.

2026-09-08 • via Nuitee
D
Daisy • family_with_children • my
7
2026-09-03 • via Nuitee
V
Vittoria • couple • it
9
Assolutamente si!
Pros:

Struttura pulita, accogliente, personale attentissimo e molto gentile. A due passi dalla via principale. Per gli standard asiatici assolutamente raccomandato
Colazione ottima, scelta vasta tra dolce e salato, sia orientale che occidentale
Ci tornerei sicuramente!
Rapporto qualità prezzo top

2026-09-03 • via Nuitee
F
Fikri Arib Afif • solo_traveller • my
10
Pros:

Yes room

Cons:

No

2026-09-02 • via Nuitee
H
Hidenori • solo_traveller • jp
8
2026-09-01 • via Nuitee
S
shae • solo_traveller • au
10
Pros:

I ended up staying here for about 2 weeks and the staff were absolutely incredible. Maybe the best service ive had at a hotel! They were so friendly and helpful. The rooms are great, even the windowless rooms are airy and clean. The breakfast is great. The location is also perfect. Close to the waterfront, malls and restaurants. Highly recommend 👌

2026-08-31 • via Nuitee
S
Sharad • family_with_children • in
9
Comfortable stay
Pros:

Location is one of the best features: it is near the Sarawak River and on the edge of the business district, yet still an economical option. Clean rooms with good space. Nearby shops and convenience stores make staying comfortable when travelling with family. The breakfast spread is nice and has reasonable options for vegetarians. Grab is available all the time, and you can easily shuttle back and forth from other places in the city.

Cons:

If you need vegetarian options, there aren't many nearby, and you'll need to order through Grab or go to the business district, which isn't too far.

2026-08-29 • via Nuitee
C
Chiara • couple • it
9
Tutto perfetto!
Pros:

Camera ampissima e pulita, struttura accogliente, colazione molto variegata e buona. Servizio di pulizia giornaliero e disponibilità dello staff per qualsiasi bisogno.

Cons:

Niente

2026-08-28 • via Nuitee
M
Mohd • solo_traveller • my
7
2026-08-28 • via Nuitee
B
Beatrice • extended_group • it
8
Pros:

Posiziona ottima per visitare kuching. Camera tripla ampia e pulita. Ogni giorno ci facevano trovare le bottiglie d’acqua dopo la pulizia della camera. Ci ritornerei

2026-08-26 • via Nuitee