Comfort Inn & Suites Verona at Turning Stone Resort Casino

Hotels
•
Comfort Suites
8.8 (786 reviews)
5394 Willow Place , Verona , us
+1 315-231-5080

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Room cleanliness issues reported
Comfort complaints regarding beds

Categories

Cleanliness
8.3
Some guest reviews mentioned cleanliness, but there were multiple complaints about dirt and bugs.
Service
9.3
Staff received multiple praises for their service and professionalism.
Location
8.8
The location is considered good, with convenience to venues.
Room Quality
8.8
Generally, guests appreciated the room quality, though there were some issues reported.
Amenities
8.8
Amenities were noted, including the hot tub and breakfast options.
Value for Money
8.8
Many guests felt they received good value considering the rates.
Food and Beverage
8.8
Breakfast was frequently mentioned positively, with many options and freshness.
Overall Experience
8.8
Overall, reviews were mostly positive with several highlights on cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:59

Property Description

Convenient Location
Located just 15 minutes away from the International Boxing Hall of Fame, Verona La Quinta Inn and Suites offers easy access to nearby attractions.

Relaxation and Fitness Options
Enjoy a refreshing dip in the indoor pool or unwind in the hot tub. Stay active at the on-site fitness center and take advantage of the business amenities including fax, photocopying services, and a business center.

Comfortable Accommodations
Each room at La Quinta Inn and Suites Verona is thoughtfully decorated in warm colors and equipped with modern amenities such as a flat-screen cable TV, refrigerator, and en suite bathroom.

Experience comfort and convenience at Verona La Quinta Inn and Suites – book your stay now!

Important information:

Guest must be 21 years old to check-in.

Service Animals - ADA-defined service animals are welcome free of charge. / Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. / Fees - Non refundable pet fee 50 USD nightly per pet. Max 75 USD per stay. / Other Information - Contact the hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 786 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
P
Patsy • couple • us
10
Excellent and would definitely stay there again.
Pros:

Room was VERY CLEAN, spacious and comfortable.

Cons:

They only clean the rooms and make up beds every 3rd day. We didnt read the small note on the dresser. Had to go down and request bath towels and toilet paper. However, the attendant was very nice and provided additional towels.

2026-08-31 • via Nuitee
J
Joyce • couple • us
9
My husband and I attended a wedding at Turning Stone and stayed at the Coomfort Inn . The shuttle was so nice to get th
Pros:

Holly our receptionist was so helpful and friendly as well as welcoming.

Cons:

Our bathroom sink drained slowly.

2026-08-31 • via Nuitee
W
Wyatt • solo_traveller • us
10
Pros:

Everything was great

Cons:

Nothing was wrong

2026-08-29 • via Nuitee
D
Daelle • couple • us
8
Friendly staff and great location
Pros:

Nice and clean close to Hamilton

Cons:

Nothing

2026-08-29 • via Nuitee
B
Barbara • couple • us
8
Would stay again!
Pros:

Updated room, best continental breakfast food and modern facilities, great shuttle to casino.

Cons:

Nothing.

2026-08-23 • via Nuitee
D
Diana • couple • us
8
It was good
Pros:

Very cleen

Cons:

Disappointed on line said there was a bar and hot tub that was not there

2026-08-16 • via Nuitee
A
Andrew • couple • us
10
Outstanding! As we visit the area frequently, we’ll be back
Pros:

The location was perfect for our stay. Room was clean and comfortable. Breakfast was terrific! I love that you can get coffee so early in the morning!

Cons:

Spa was out of order.

2026-08-14 • via Nuitee
L
Lakiesha • solo_traveller • us
9
Great stay
Pros:

I like that this facility was very clean. The lobby was very nice and immediately felt very inviting .
The woman at the front desk was so nice! She gave us extra water and even got some ice from the kitchen before we headed to our room.
The beds were comfy and the room was a good size. The bathroom was nice and clean.
The breakfast was decent as well.
Although we didn't use them, they also had shuttle services if needed.

Cons:

I didn't like how far away it was from our concert venue but that isn't the facilities fault. It was also a bit pricey for one night, however, it was a last minute reservation so Im not sure it that had anything to do with it.

2026-08-03 • via Nuitee
K
khalifah • solo_traveller • kw
8
2026-07-25 • via Nuitee
L
Levesque • solo_traveller • us
7
Pros:

The room was spacious

Cons:

The room was not very clean as well as the rest of the hotel. The gym was awful...not much equipment.

2026-07-20 • via Nuitee
A
Andrew • couple • us
10
Comfort Inn is a Go!
Pros:

Comfortable. Clean. Affordable. Was able to book with short notice. Staff was very attentive.

Cons:

No complaints.

2026-07-10 • via Nuitee
G
Gatson • solo_traveller • us
10
Pros:

Desk person was very hospitable, helpful and thoughtful. Breakfast was always ready by 5 am and very fair

2026-07-07 • via Nuitee
J
Joseph • solo_traveller • us
10
Pros:

Great staff, very helpful and very friendly.

Cons:

Having to leave

2026-07-06 • via Nuitee
K
Kimber B. • solo_traveller • us
10
Close to casino with shuttle
Pros:

Comfy clean and shuttle to casino

2026-07-06 • via Nuitee
M
Maureen • couple • us
10
2026-07-06 • via Nuitee
U
Utter • couple • us
10
Peaceful getaway !
Pros:

Ac felt amazing when we got into our room! Preset, walked in and it was amazing on a hot day!

Cons:

Really cannot think of one, we’ve stayed here several times before.

2026-07-05 • via Nuitee
L
Lynda • extended_group • us
9
2026-07-02 • via Nuitee
V
vichart • solo_traveller • us
7
2026-06-29 • via Nuitee
S
steven • solo_traveller • us
9
2026-06-29 • via Nuitee
B
Bridget • extended_group • us
8
Good i would stay again, hoping I could get what I paid for.
Pros:

Breakfast was good ,daytime girl at desk was very nice, loved the shuttle to the casino

Cons:

We booked a King and we were given a double because they said they were overbooked, but the parking lot was never full. Hot tub was out of order. Night time lady was very rude when my friend asked were we could get take out

2026-06-25 • via Nuitee