The Crescent Hotel

Hotels
9.4 (637 reviews)
1-2 Belvoir Terrace , Scarborough , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Lovely breakfast
Cons:
Inconsistent food quality
Parking difficulty

Categories

Cleanliness
9.54
Rooms are clean as usual, appreciated by multiple guests.
Service
10
Excellent and friendly service mentioned numerous times by guests.
Location
10
Perfect location as noted, near to all key attractions.
Room Quality
9.54
Spacious and warm rooms, well-liked by guests.
Amenities
9.04
Good but limited amenity options mentioned.
Value for Money
9.04
Generally good value but varying experiences with food.
Food and Beverage
8.04
Food quality was inconsistent, with room for improvement.
Overall Experience
10
Overall stay was positive with many repeated visits indicated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:02

Property Description

Historic Charm and Prime Location
The Crescent Hotel, a Grade II listed building in Scarborough, offers a unique stay overlooking Crescent Gardens and a short walk from South Bay Beach.

Award-Winning Dining and Cozy Atmosphere
Indulge in fresh local seafood and Yorkshire steaks at Reflections Restaurant, or enjoy a more casual meal at the carvery. Don't forget to try the home-cooked crisps at the charming bar on the ground floor.

Comfort and Convenience
Relax in rooms featuring private bathrooms, flat-screen LCD TVs, and luxurious goose-down quilts. With Brunswick Shopping Centre nearby and easy access to North York Moors National Park, The Crescent Hotel is the perfect choice for your Scarborough getaway.

Book now for an unforgettable experience at The Crescent Hotel!

Important information:

The hotel is located on the Crescent Gardens which is next to Pay and Display parking bays. Hotel guests can buy a parking permit from reception on check-in for GBP 8 which covers the entire date of issue until 13.30 the following day. 2 multi-story car parks are adjacent to the hotel, and charges vary.

The hotel has anti-allergenic 100% goosedown quilts, so please use the special request section to inform the hotel of any allergy/dietary requirements.

For bookings of 4 rooms or more, the policy is as follows:

If canceled up to 3 weeks before the date of arrival date, no fee will be charged.
If canceled later or in the case of a no-show, 100 percent of the first night will be charged.

Guests can bring their own travel cot but they must inform the property in advance.

Please note that pets can only be accommodated in some Double or Twin room types, subject to availability and costs GBP 20 per stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £20 per person per stay when using an available cot.
    Children up to and including 17 years old stay for £20 per person per night when using an existing bed.
    Children up to and including 17 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 6 per day.

Location

Guest Reviews

9.4
Based on 637 reviews
Cleanliness: 9.54
Service: 10
Location: 10
Room Quality: 9.54
Amenities: 9.04
Value for Money: 9.04
Food and Beverage: 8.04
Overall Experience: 10
D
Dee • family_with_children • gb
9
Excellent location, friendly staff and very comfortable facilities with excellent cooked breakfast
Pros:

Comfortable, clean, quiet with good size room (twin as sharing with grandson) and comfy beds

Cons:

Slightly worn and dated which may not appeal to everyone.

2026-04-09 • via Nuitee
V
V • couple • gb
9
Friendly welcome, clean hotel .absolutely suits us
Pros:

Central location, lovely hotel , great staff , fab breakfast, great bar

2026-04-05 • via Nuitee
N
nick • couple • gb
10
1st class can't wait to stay there again.
Pros:

Excellent can't complain

Cons:

No complaints

2026-04-02 • via Nuitee
G
Gary • couple • gb
9
Pros:

Clean and friendly

Cons:

Personal opinion bed a little hard, other than that nothing else.

2026-04-02 • via Nuitee
W
William • couple • gb
10
2026-03-29 • via Nuitee
A
Andrea • couple • gb
10
Extremely friendly staff! Beautiful hotel, excellent breakfast
Pros:

Beautiful breakfast

Cons:

Nothing

2026-03-28 • via Nuitee
L
L • solo_traveller • gb
10
We loved the hotel - room, food but particularly the staff, all so helpful.
Pros:

Such a perfect spot close to town, station, but still in a peaceful crescent.

Cons:

Loved it!

2026-03-27 • via Nuitee
M
Mike • couple • gb
10
Another Wonderful Stay!
Pros:

Amazing and accommodating staff. Delicious breakfast choices. Spacious room with a compfy big bed and hot water for showers. There was a Samsung TV with built in apps for streaming movies and videos. Close proximity to walk to town center. Parking is near the hotel. Extremely friendly atmosphere with hotel guests and meeting people in both upstairs and downstairs bar/lounge areas.
I thoroughly enjoyed my stay.

Cons:

Everything was awesome.

2026-03-16 • via Nuitee
J
Jane • couple • gb
9
2026-03-16 • via Nuitee
G
Gonefishing01 • couple • gb
8
Pros:

Great location and friendly staff

Cons:

Although the glass in the lower part of the large sash window in the bathroom is frosted, the blind was missing from its fixings and as this is full view of the street below it was rather disconcerting! Also the bathroom door did not shut fully and the door swings open so again probably not suited for the more demure! Nowhere to hang a dressing gown or towel apart from the towel rail which is positioned at the rear end of the bath in the splash zone from the shower. But overall a lovely stay and would recommend!

2026-02-28 • via Nuitee
C
Caz_S106 • Friends getaway • Bradford, West Yorkshire, England
4
"New Year's Eve Extravaganza" as advertised - it certainly was not!!
Pros:

Our New Year package at The Crescent Hotel was extremely disappointing and nowhere near the standard promised.

Two of our three rooms had no heating on arrival in winter, and we were told this was due to a thermostat issue affecting the floor. We had to wash and dress for the gala evening in cold rooms. One bathroom radiator remained broken for the entire stay.

The "Show stopping Gala Dinner" consisted of our party of 6 and 3 -4 other tables of 2 people per table at the far side of the restaurant.

Entertainment was also misrepresented. New Year Eve's live entertainment took place in the Crescent Bar. There was no mention that this was a public bar, with no reserved tables. When we arrived there was nowhere to sit. Eventually we walked into Scarborough centre to find entertainment elsewhere.

New Year’s Day's live music was billed as "Enjoy another NIGHT of live entertainment - because the celebration doesn't stop at midnight!" We were told this would run from 7pm - 10pm, but this had apparently been moved much earlier (from 4pm - 7pm which is NOT night!) without notice, so when we attended at the advertised time there was nothing happening and nobody in the bar!

Although staff were lovely, management response afterwards was dismissive and minimised the issues, offering only a small goodwill payment which we have had to chase.

Overall this stay fell far below what was advertised or reasonably expected for the price. We would not return and would not recommend for special occasions.

2026-02-26 • via Tripadvisor
E
Edgar • solo_traveller • gb
8
2026-02-26 • via Nuitee
D
Dawn1703 • Family • Mirfield, West Yorkshire, England
10
Excellent Customer Service
Pros:

The staff here couldn't do enough for us. If you want a friendly, welcoming service in Scarborough, this is the hotel to go to.

2026-02-19 • via Tripadvisor
K
Karen • couple • gb
10
Enjoyed our New Years Eve break away. Bonus having the bar below with live music
Pros:

Staff were very helpful and friendly. The food was delicious. Clean and tidy.

2026-01-30 • via Nuitee
T
tom • solo_traveller • gb
9
Excellent stay, good, large, clean room and facilities. Excellent food, friendly and highly competent staff
2026-01-28 • via Nuitee
M
Michelle • couple • gb
10
2026-01-19 • via Nuitee
P
Paul • solo_traveller • gb
9
Pros:

Breakfast was great along with the room,

All the staff were pleasant and healpfull

Cons:

poor parking facilities

2026-01-19 • via Nuitee
4
46jacquelinei • Family
10
Outstanding seaside hotel
Pros:

90th birthday small party. Food, service, ambience fantastic

2026-01-18 • via Tripadvisor
R
Robert • couple • gb
8
Got exactly what we expected
Pros:

Comfortable you got exactly what you expected

Cons:

To warm during the night

2026-01-17 • via Nuitee
J
Jeffrey • extended_group • gb
8
Great place and location. Within walking distance to all sights and the seafront
Pros:

Great breakfast
Great room and location

Cons:

There was nothing we didnt like

2026-01-05 • via Nuitee