Point A Hotel London Waterloo

Hotels
7.7 (3309 reviews)
118-120 Westminster Bridge Road , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Limited amenities

Categories

Cleanliness
7.08
Several reviews noted issues with room sizes and some cleanliness concerns despite positive mentions of overall tidiness.
Service
8.57
The staff were mentioned positively for being friendly and accommodating.
Location
8.57
Multiple reviews highlighted the excellent location close to public transport and attractions.
Room Quality
7.08
Reviews consistently pointed out that rooms were small, with some lacking windows.
Amenities
7.08
Limited amenities noted, including a lack of refrigerators and infrequent towel changes.
Value for Money
8.07
Given the high prices in London, value for money was considered reasonable though limited by room size.
Food and Beverage
7.08
Food options were limited and prices felt high for the offerings.
Overall Experience
8.07
Overall experience was positive, with the location and staff being highlights despite room size concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:53

Property Description

Modern and Convenient Accommodation

Point A Hotel London Westminster offers compact and well-designed rooms with comfortable Hynosis beds, en-suite bathrooms, free high-speed WiFi, and a flat-screen TV with 240 channels. The hotel's blackout curtains ensure a restful night's sleep.

24-Hour Reception and High-Speed WiFi

Guests can enjoy a 24-hour reception and a contemporary lobby area with complimentary high-speed WiFi. The hotel's convenient amenities cater to the needs of modern travelers.

Prime Central Location with Excellent Transport Links

Located in central London near iconic landmarks like the London Eye and Houses of Parliament, Point A Hotel London Westminster boasts easy access to public transportation, including the nearby Lambeth North Underground Station. Explore the city with ease during your stay.

Book your stay at Point A Hotel London Westminster for a comfortable and convenient experience in the heart of London.

Important information:

Please note that bags cannot be kept in our hotel overnight and should be collected before midnight.

Early check-in is available from 12:00 instead of 15:00 for EUR 15, and late check out is available at 14:00 instead of 11:00 at an additional fee of EUR 25, and is Subject to availability.

For bookings of more than 9 rooms, please contact the hotel directly to discuss availability and arrangements.

Note on housekeeping: Rooms are cleaned daily, including towels changed. Room linen is changed after 3 nights. If you require anything in addition to this, please let us know, and we will be happy to help.

To enhance our guest experience and add breakfast offerings at the property, we are extending our public areas from Monday, 29 June. Works will take place Monday to Saturday between 07:30 and 18:00, and any noisy works will be limited to 09:00 - 17:00; no noisy works will take place on Sundays.

A luggage room is available for guests who arrive early and is subject to availability.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.7
Based on 3309 reviews
Cleanliness: 7.08
Service: 8.57
Location: 8.57
Room Quality: 7.08
Amenities: 7.08
Value for Money: 8.07
Food and Beverage: 7.08
Overall Experience: 8.07
B
Bruno couple pt
6
Pros:

The location. Very central, with an underground station across the street and lots of supermarkets near by

Cons:

The room was a little too small (the best is against the wall, not very cosy for a couple), and the 3 days cleaning policy is not for our taste.
Furthermore there is no hand towels, we believe the could easy improve these points.

2026-08-07 via Nuitee
G
Gergő couple hu
9
2026-08-07 via Nuitee
A
Aidan solo_traveller gb
7
2026-08-06 via Nuitee
M
Megan couple gb
9
Small fun borderline capsule but amazing stay
Pros:

Amazing and modern design with attentive staff and welcoming environment

Cons:

Room was a lot smaller than expected!

2026-08-06 via Nuitee
M
Matheus solo_traveller au
8
Pros:

Everything was brand new, clean and location was great, close to the stations, walking distance to tourist points, public transport and supermarkets. A/c was great which it helped a lot with the outside temperature. Many restaurants and bars arround too

Cons:

We already knew that room was small as it was described, but if we had a big luggage it wouldn't be possible to walk arround in the room with it open. The soundproof for internal was not good, there was somebody sick, coughing a lot and we could hear it all night. Plus the drain pipe for the shower was either clogged or not efficient enough since it would flood the whole thing within minutes.

2026-08-06 via Nuitee
G
Giovana couple br
7
Good location for just 1 night over.
Pros:

Localização e o quarto ser bem escuro/ac funcionando bem para dormir foi otimo!

Cons:

Quarto MUITO pequeno, inclusive o box. Uma pessoa que nao seja magra ou um casal alto/medio porte mal consegue entrar no chuveiro e abrir as malas de bordo no quarto. Muito menor do que o esperado

2026-08-06 via Nuitee
C
Catrina Ann extended_group gb
10
Perfect !
Pros:

Both room and staff were second to known. A Pret right across the street and easy acccea to everywhere.

Cons:

N/A

2026-08-06 via Nuitee
J
Jamie couple gb
6
Ok for the price. Easy location
Pros:

Easy to get to

Cons:

Shower was a little run down

2026-08-05 via Nuitee
S
Sara family_with_children se
7
Perfekt för en övernattning, om man bara behöver en säng och ett badrum.
Pros:

Litet rum men prisvärt, nära tunnelbanan, fick låna bagagerum efter tidig utcheckning, AC & Wi-Fi fungerade bra.

2026-08-05 via Nuitee
M
Moncerrat extended_group mx
5
Pros:

I like it too much but don’t clean the rooms every day so I think it’s a bad point for that and I also don’t give you a breakfast but the place is amazing is near you can go by walk to different historic places so it’s so great place to stay and the price is not expensive and the personality is really nice

2026-08-04 via Nuitee
S
Sean extended_group ie
4
Would not recommend to a friend.
Pros:

The location was good.

Cons:

Everything but the location.

2026-08-04 via Nuitee
C
Charlotte family_with_children gb
6
Fine for a very short stay but would not stay longer than one night
Pros:

Location
Staff

Cons:

Room was tiny
Bathroom smelt funny
Works going on in the building that we weren't told about till the week of

2026-08-04 via Nuitee
S
Sharnte couple gb
7
2026-08-03 via Nuitee
S
Sophie solo_traveller gb
9
2026-08-03 via Nuitee
M
Mateus solo_traveller co
6
Pros:

La ubicación era fácil para llegar al.sitio

Cons:

La habitación era incómoda y no hacían aseo todos los días que estuve

2026-08-03 via Nuitee
J
Javier solo_traveller mx
8
Pros:

La ubicación, está muy cerca de todo y bien conectado.

Cons:

Habitaciones pequeñas y que nos dijeron que ellos nos podían almacenar las maletas gratis hasta la media noche y no fue así, nos mandaron a otro lugar en el que nos cobraron, claro con un descuento por tener colaboración con el hotel.

2026-08-02 via Nuitee
M
Melissa couple us
8
Centrally located to so many sites. Pleasant staff. I wish the construction was done prior to our stay.
Pros:

Great location. Friendly staff.

Cons:

Under construction and our room was mosey from the furnance

2026-08-02 via Nuitee
A
Andie couple gb
8
Great Location
Pros:

The location was a 7 min walk from Waterloo which was great and lots of shops near by!

Cons:

For £230 for one night, I felt like the room could have been bigger, it a box room with little to no room and not suitable for long stays due to limited space. Could do with another blanket as got very chilly at nighttime. The quilt cover was also ripped in two places. Also had a tiny window so not much light.

2026-08-02 via Nuitee
I
Isabel solo_traveller gb
8
Highly recommended Hotel in a great location
Pros:

Very convenient location, close to underground, cafes and restaurants, yet surprisingly quiet. Very helpful staff.

Cons:

London hotel prices!

2026-07-25 via Nuitee
S
SHMUEL couple il
1
Pros:

At the hotel, they gave us o room without window. The room was on the basement floor. My wife suffer from claustrophobia and was unable to stay in the room. We contacted the local manager and asked for a room change. He claimd that the hotel is fully booked. When we explained to him that we could not stay in this room and asked him to make an effort to find a solution, no effort was made. We were forced to take a room in another hotel. The hotel manager did not agree to refund our money off 220 and we paid 280 in the another hotel. We were very offended by the treatment we received.

2026-07-25 via Nuitee