Park Grand Heathrow

Hotels
London Premier
8.8 (5166 reviews)
449 Great West Road, Heathrow , Hounslow , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean but costly
Friendly staff
Great location
Excellent food
Cons:
Price concerns
Issues with cleanliness
Receptionist service improvement needed

Categories

Cleanliness
7.84
Multiple reviews noted dust and cleanliness issues in rooms.
Service
9.31
Staff were generally described as helpful, with some exceptions at reception.
Location
8.85
Conveniently located near public transport, appreciated by guests.
Room Quality
8.8
Rooms were described as comfortable, though some reports of small sizes and noise.
Amenities
8.83
Amenities were generally positively received, though some complaints about noise.
Value for Money
8.29
Some guests felt the price was on the higher side for the quality provided.
Food and Beverage
9.34
Food was often highlighted as excellent, contributing positively to the experience.
Overall Experience
9.11
Guests had a generally positive experience, enjoying their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:14

Property Description

Modern Accommodation with Free Wi-Fi and Satellite TV
Located just a 10-minute drive from London Heathrow Airport, the Park Grand London Heathrow Gateway offers contemporary rooms with complimentary Wi-Fi and satellite TV. Each room features an en suite bathroom, iPod docking station, air conditioning, and free toiletries, ensuring a comfortable stay for all guests.

Bar and Restaurant with Wine and Cocktail Selection
Indulge in a variety of wines and cocktails at the hotel's own bar area, complemented by a menu offering full English or continental breakfast options. Whether unwinding after a long day of travel or starting your morning off right, the bar and restaurant provide a convenient and delicious dining experience.

Convenient Location with Easy Access to Transport
With both Hounslow and Osterley Tube Stations just a short 10-minute walk away, exploring London is a breeze. Guests can also enjoy proximity to Hounslow's shops and restaurants, as well as easy access to Twickenham Stadium. The Piccadilly Tube Line from Osterley ensures quick connections to central London.

Book your stay at the Park Grand London Heathrow Gateway for a seamless blend of modern comfort and convenience.

Important information:

The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the hotel directly to make alternative arrangements.

When booking 5 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

8.8
Based on 5166 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.85
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.11
A
Andrew solo_traveller nl
7
2026-06-13 via Nuitee
M
Mohammad Ali solo_traveller gb
10
2026-06-11 via Nuitee
M
Mohammad Ali solo_traveller gb
10
2026-06-11 via Nuitee
K
Karan solo_traveller in
1
2026-06-11 via Nuitee
V
Vacationer451249 Business
2
Run don’t stay
Pros:

I would strongly advise against staying at this hotel. After accidentally leaving valuable personal belongings behind, we made numerous attempts to contact the hotel to retrieve them. However, our calls were repeatedly disconnected, and the hotel never responded to our messages or follow-up requests. The complete lack of assistance and accountability in handling guests’ lost property was unacceptable.

2026-06-10 via Tripadvisor
R
Renaldo solo_traveller nl
7
2026-06-10 via Nuitee
E
Eileen extended_group au
8
2026-06-10 via Nuitee
R
Ramesh solo_traveller gb
8
Pros:

Room comforts. Staff support.

Cons:

Liked the breakfast but could have one more healthy vegetarian item - steam-cooked mushrooms.

2026-06-09 via Nuitee
B
Balkrishna solo_traveller in
8
40 min away from heathrow, value for money and convenient transport
Pros:

Location is in a quiet suburb with good access to Heathrow. It is 40 min away from airport. The bus stop is right opposite hotel for airport as well as other parts of the town

2026-06-09 via Nuitee
P
Parveen solo_traveller in
6
2026-06-08 via Nuitee
H
Hina solo_traveller dk
10
2026-06-08 via Nuitee
B
Balaceanu couple gb
10
Pros:

Always happy to stay here Monica she is always very nice to me and she always makes me feel like home

2026-06-07 via Nuitee
P
Parag solo_traveller gb
6
Decent
Pros:

Location
Staff were helpful

Cons:

Bed was not comfortable

2026-06-07 via Nuitee
L
Laeli family_with_children gb
7
Pros:

I don’t like nothing

Cons:

I don't like the breakfast because the quality of the food was very low and the tea and coffee were very, very bad. There were no tea bags, no coffee maker, they boiled the tea and coffee in the kitchen and poured it into the teapot. We had to pay separately for omelette.

2026-06-05 via Nuitee
O
Oliver solo_traveller gb
8
Pros:

Staff helpful, particularly Monica who helped with a booking misunderstanding.

2026-06-05 via Nuitee
K
Karim couple gb
7
2026-06-05 via Nuitee
R
RpedroS solo_traveller gb
10
Pros:

Top view

Cons:

Nothing

2026-06-04 via Nuitee
A
Arabella couple gb
7
2026-06-03 via Nuitee
S
Swraj couple gb
1
Worse
Pros:

It’s old swimming pool not working
Jacuzzi not working
Paid for cake for birthday given me next day they charge over 90£ then got only day sorry or get your refund which not acceptable I wasted my money and time staying there

Cons:

It’s old card not working have go all the time have to go change it

2026-06-02 via Nuitee
J
Jon solo_traveller gb
9
Very good value for money and easy access to LHR
Pros:

Great value for money

Cons:

Nothing.

2026-06-02 via Nuitee