Park Grand Heathrow

Hotels
London Premier
8.8 (4908 reviews)
449 Great West Road, Heathrow , Hounslow , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean but costly
Friendly staff
Great location
Excellent food
Cons:
Price concerns
Issues with cleanliness
Receptionist service improvement needed

Categories

Cleanliness
7.84
Multiple reviews noted dust and cleanliness issues in rooms.
Service
9.31
Staff were generally described as helpful, with some exceptions at reception.
Location
8.85
Conveniently located near public transport, appreciated by guests.
Room Quality
8.8
Rooms were described as comfortable, though some reports of small sizes and noise.
Amenities
8.83
Amenities were generally positively received, though some complaints about noise.
Value for Money
8.29
Some guests felt the price was on the higher side for the quality provided.
Food and Beverage
9.34
Food was often highlighted as excellent, contributing positively to the experience.
Overall Experience
9.11
Guests had a generally positive experience, enjoying their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:14

Property Description

Modern Accommodation with Free Wi-Fi and Satellite TV
Located just a 10-minute drive from London Heathrow Airport, the Park Grand London Heathrow Gateway offers contemporary rooms with complimentary Wi-Fi and satellite TV. Each room features an en suite bathroom, iPod docking station, air conditioning, and free toiletries, ensuring a comfortable stay for all guests.

Bar and Restaurant with Wine and Cocktail Selection
Indulge in a variety of wines and cocktails at the hotel's own bar area, complemented by a menu offering full English or continental breakfast options. Whether unwinding after a long day of travel or starting your morning off right, the bar and restaurant provide a convenient and delicious dining experience.

Convenient Location with Easy Access to Transport
With both Hounslow and Osterley Tube Stations just a short 10-minute walk away, exploring London is a breeze. Guests can also enjoy proximity to Hounslow's shops and restaurants, as well as easy access to Twickenham Stadium. The Piccadilly Tube Line from Osterley ensures quick connections to central London.

Book your stay at the Park Grand London Heathrow Gateway for a seamless blend of modern comfort and convenience.

Important information:

The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the hotel directly to make alternative arrangements.

When booking 5 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

8.8
Based on 4908 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.85
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.11
M
Mussa couple ru
10
I have had a very pleasant experience in Park Grand London Heathrow recently. The staff were extremely friendly. Special
Pros:

Clean, quiet, comfortable

2026-02-14 via Nuitee
Z
Zalim couple gb
10
Pros:

Monika was extremely helpfull and professional!! As usual!! 10 out of 10!

2026-02-14 via Nuitee
Y
Yathurshan couple gb
10
2026-02-14 via Nuitee
I
Ibrahim solo_traveller gb
9
2026-02-13 via Nuitee
C
Consultancy Ltd solo_traveller gb
10
Perfect.
Pros:

Excellent clean rooms, staff are amazing.

2026-02-13 via Nuitee
P
Phil family_with_children gb
9
Pros:

The experience was the all about the staff, wonderfully welcoming and nothing was too much trouble. Great service and a credit to the hotel

2026-02-12 via Nuitee
L
Laura extended_group gb
9
Brilliant as always.
Pros:

Property is a great location, staff are brilliant, hotel is very clean and breakfast is great.

Cons:

The only thing that lets this hotel down is parking.

2026-02-12 via Nuitee
P
Paul extended_group gb
8
Pros:

Room very clean, good size bathroom, excellent walk-in shower cubicle, comfortable bed

Cons:

Not applicable

2026-02-10 via Nuitee
A
ANDREW couple gb
8
2026-02-09 via Nuitee
G
Gul solo_traveller pk
7
2026-02-09 via Nuitee
R
Roy couple gb
8
Pros:

Friendly staff, clean Hotel and room.
Parking available and good location

Cons:

A Coffee machine would be better for the Breakfast that was included, in the dining room.

The Window was cracked in our Room on arrival, which needed replacing ideally.

2026-02-09 via Nuitee
J
Janet extended_group gb
7
Pros:

Good location

Cons:

Rooms were dated, had to get on my hands and knees to get to the plug sockets, air con wasn’t working. I read reviews that the breakfast was amazing but it wasn’t.

2026-02-09 via Nuitee
V
Vince solo_traveller gb
8
Well Recommended
Pros:

Always clean rooms and very friendly and helpful staff. I have returned several times since

2026-02-09 via Nuitee
S
Saaher solo_traveller gb
1
will never stay here again
Cons:

- Twice someone barged into the room, room service for my towels and housekeeping for cleaning.
- I literally had to call reception and ask for a Do not disturb tag on the door.
- WiFi was down half day on one of the days
- Do not disturb doesn't work
- breakfast name wasn't there
- couldn't sit at desk as the chair wouldn't fit.
- couldn't change rooms as the hotel was busy

2026-02-09 via Nuitee
J
John solo_traveller gb
10
Pros:

Good location near underground lovely and helpful staff on front desk would stay here again

2026-02-08 via Nuitee
I
Isaiah couple gb
10
2026-02-08 via Nuitee
T
TANKO family_with_children gb
8
Great staff, nice stay
Pros:

Staff were very nice, rooms were great and parking is available

Cons:

The doors even when locked open from inside, which is not safe for children. They can come out and wander off

2026-01-30 via Nuitee
A
Ajay couple us
7
Was a decent stay.
Pros:

The room was tidy and quiet. The bathroom was clean, well lit and had both cold and hot water. The staff at the front desk was welcoming.

Cons:

The room lacked phone charging ports and there were no flat pin compatible plugs, which is commonly found across all the places I have traveled in South America, South East Asia and elsewhere thus far.

2026-01-30 via Nuitee
M
Manwinder solo_traveller gb
10
2026-01-30 via Nuitee
M
Muhammad family_with_children gb
10
2026-01-28 via Nuitee