Adam Park Hotel & Spa Marrakech

The customer service through all departments is top notch, especially the reception.

The property is very clean.

I gave 4stars instead of 5stars for one reason ( the breakfast buffet needs a bit of improvement).

We really enjoyed our stay at Adam Park.

Medium

I give 3 star because of the issue that the reception team they made .
They refuse to be with my wife in 1 room because our marriage certificate is not issued from Morocco even they is the stamp from Moroccan consulate in the country where im living.
They made me wait for 40 minutes till the check-in is done.
They refuse to be in the same room and they refuse to give back my money ...really strange.
Anyway i will never book in this place.

Customer service is five star very willing to help but not pushy on any sales. The accommodation was always clean in and around communal areas and the food was top quality.. we also fell in love with the spa area and shopping in the hotel was more than enough to give gifts back home

Room was looking onto a closed-roofed square surrounded by other rooms. With the covered square you don’t see any hint of sun or sky. At night, the square is used by the restuarant. Very noisy and bright lights all night. Difficult to sleep especially with a generator next to the room.
Over-priced for what you get. Definitely wont be staying there again.

Nice and good for family and friends

The hotel is beautiful, big rooms. Great and delicious buffet breakfast. The only issue, the room was really cold even though the heater.

Location was amazing and had some amazing facilities. The room was beautiful and spacious but is a bit outdated in terms of furniture and decoration so that needs updating. Additionally, the room had some issues with the shower which could not be resolved and we had to keep reminding them to clean the room.

The service staff was really good though! Super friendly and really went the extra mile to please where they could which I really liked. Also to have valet parking for 30MAD per day is a great price. I don’t recommend the breakfast and would recommend eating in the city as that was a bit of a let down in terms of quality.

Love this place. Always friendly and prompt

Good property but over-priced by atlease $80

All round superb stay. Good value for money. Beautiful setting. Attentive helpful staff. Excellent breakfast. Would go again and would strongly recommend others to go.
Jagjit

It is far from a 5stars hotel. Old, dirty, far away from the city, can be costly taking a daily taxi. Rooms are old, furnitures are old and forget about asking for extra soap, pillows or anything else, no one cares. Breakfast buffet is so bad, cold and tables are dirty. Bathroom with no shower curtain, dirty toilet, basically never again.

Un sejour agréable tout est parfait ,personnel courtois et disponible.

We had a great stay, the staff was nice and the visitors too.

Am evaluating this as a 4star hotel.
Facility nice, requires $10 taxi ride to central market/ historical district.
Should only drink bottled water; I got 2 small bottles only for a 2day stay.
Cleaning staff left door from room to lanai unlocked, could have resulted in theft but this seems a nice, quiet neighborhood.
Small outdated workout facilities (wouldn’t call it a gym). Neither of the three elliptical worked.

The hotel seems to cater to the 80 y/o crowd and for this group it might well be a solid 4 star hotel.

For reference, I’m evaluating as if this is a 4 star hotel. Nice place. Rooms in OK shape but comfortable. Can’t drink tap water and hotel makes you buy your own thru local store (after first 2 small free bottles).
Cleaning folks left door to lanai unlocked but lockable safe in room.
Workout facilities marginal. Treadmill works but none of the 3 ellipticals do.
Looks like it tries to cater to the foreign “over 70s” crowd.

We stayed here 2 weeks after the Massive earthquake had hit and caused a lttile damage to the property. There was constant Repair work happening the whole time we were there so constant noise from the Machines and the Workmen there. But the staff were very nice. Very helpful, very friendly and considering what they had to go through 2 weeks previous I can't complain too much about the noise and repair works. Breakfast was very good buffet style with a lot of choice. Nice pool area to sit by during the day and in the evening. there was also a Large shopping Mall about 10 min from the hotel and a cinema. It's about a 10 min taxi ride from the old medina.The area looks to be undergoing considerable development.I imange in about 3 years time with more shops and things to do having been added here this could be one of the best areas to stay in and it is very close to the Main aiport. only took 15 mins to get to the airport from here.

I don’t know how this place is a 5 star hotel. Apart from the staff (who were pleasant) it’s really nothing special. The biggest problem by far, is the food. Everywhere in Morocco the food was fantastic. This place boasts 4 dining areas and one is under construction, the second is a pool bar, the 3rd is a Smokey ‘jazz’ bar - with no tables for dining and the last wasn’t even open. So I had to order room service which was pretty lousy - felt like cruise ship room service.

I hate to be negative - I rarely leave negative reviews - but this place was super disappointing!

P.S - get your own taxi. Their airport shuttle is way too expensive for such a short ride

The staff were awesome. They were friendly warm and helpful. It was the best customer service ever, place was clean and well maintained. Thank you Adam park stuff for the enjoyable experience.

This is a great location to use as your point of settling. from here you can access all the best of Marrakech