Punthill Norwest

Hotels
8.6 (1512 reviews)
22 Brookhollow Avenue , Baulkham Hills , au

listing image 1
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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Clean rooms
Cons:
Cleaning issues
Food quality
Noise complaints
High prices

Categories

Cleanliness
7.93
Issues with hair and dirty refrigerator noted; not standard quality for this hotel tier.
Service
9.4
Friendly staff noted throughout reviews. Service appears to be a strong point.
Location
9.44
Multiple reviews mention good location near metro and event venues.
Room Quality
8.39
Spacious and comfortable, with some issues related to aesthetics in a few reviews.
Amenities
8.42
Amenities mentioned positively, though some lack noted.
Value for Money
8.38
A few comments about high costs but overall perceived as reasonable in some contexts.
Food and Beverage
7.93
Mixed reviews on food quality, some issues mentioned.
Overall Experience
8.9
General satisfaction expressed, with positive comments about return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:34

Property Description

Luxurious Self-Contained Accommodation
Punthill Norwest provides modern apartments with fully equipped kitchens and laundry facilities, ideal for a comfortable stay.

Convenient Facilities and Amenities
Enjoy the convenience of a fitness center, conference facilities, and free limited speed WiFi during your stay at the property.

Prime Location and Nearby Attractions
Located just minutes away from Castle Hill Country Club and Sydney Ice Arena, Punthill Norwest offers easy access to popular attractions and entertainment options.

Experience comfort and convenience at Punthill Norwest - book your stay now for a memorable experience!

Important information:

Please note that there is a 2 % charge when you pay with a Visa, Mastercard & Amex credit card.

Please note that the photos are only meant to be used as a guide, and apartment décor may vary.

Please note that Punthill Apartment Norwest has a strict no cash policy and that a valid credit card must be produced upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 9 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1512 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
J
Janet • solo_traveller • au
9
2026-03-10 • via Nuitee
R
Raj • family_with_children • au
10
2026-02-23 • via Nuitee
S
Sarah • family_with_children • au
9
Friendly staff who were very accommodating and helpful.
Pros:

Bed was super comfortable. So handy having washing and drying facilities within the room. Had all the necessary equipment within room for self-contained apartment. Good location for shops/metro station

Cons:

No baking tray for oven (just racks)

2026-02-23 • via Nuitee
M
Mandy • family_with_children • au
10
Best place ever
Pros:

The staff go above and beyond they are great the rooms are clean have everything you need the cafe is yummy best food ever this is been my favourite place to stay close to shops restaurants and metro

Cons:

Nothing

2026-02-22 • via Nuitee
K
Kamaljit • solo_traveller • au
10
2026-02-22 • via Nuitee
W
Wendy • couple • au
10
2026-02-12 • via Nuitee
J
Joanne • solo_traveller • au
3
Terrible
Pros:

Needs to update their photos
Needs maintenance
The pool is in a corner of the carpark and unusable
The room was dusty
No room service
The restaurant is a Indian restaurant and closed Sundays and not part of the hotel
I did not like anything about the property

Cons:

As above

2026-02-11 • via Nuitee
P
Phillip • solo_traveller • au
8
Good for a short term business stay.
Pros:

The bed was comfortable, room size was good. Blackout curtains. Nice to have the kitchenette.

Cons:

Aircon seemed a bit weak.

2026-01-30 • via Nuitee
G
Gurvinder • family_with_children • au
9
Great Place and I would be back again
Pros:

Place was clean and tidy and No oddur.

Cons:

NA

2026-01-28 • via Nuitee
N
Nathan • family_with_children • au
10
2026-01-26 • via Nuitee
K
Kamaljit • solo_traveller • au
10
Very good experience
Pros:

Very good experience

Cons:

Very good experience

2026-01-25 • via Nuitee
M
Marcia • family_with_children • au
8
2026-01-24 • via Nuitee
Y
Yan • solo_traveller • cn
8
2026-01-23 • via Nuitee
J
Jocelyn • family_with_children • au
7
2026-01-22 • via Nuitee
W
Wayne • solo_traveller • au
9
2026-01-21 • via Nuitee
S
sean • solo_traveller • au
8
2026-01-20 • via Nuitee
K
Kathy • solo_traveller • au
10
2026-01-20 • via Nuitee
A
Alan • extended_group • au
10
2026-01-19 • via Nuitee
A
Amarjit • solo_traveller • au
10
2026-01-19 • via Nuitee
B
Bhamini • family_with_children • au
8
Very good
Pros:

Facilities were good.

Cons:

Should have some pantry items like baking paper, oil. Coffee machine didn't work that well as coffee was not hot.

2026-01-19 • via Nuitee