My Hotel @ Bukit Bintang

Hotels
5.9 (277 reviews)
120, Jalan Pudu , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Currency exchange
Non-smoking throughout
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Review Highlights

Pros:
Good location
Helpful staff
Free luggage storage
Cons:
Dirty rooms
Limited food variety
Noisy environment

Categories

Cleanliness
3.04
Room was reported as dirty with sticky floors and dust.
Service
8.01
Staff were generally helpful but some reviews mention lack of kindness.
Location
9.05
Good location near the center, as mentioned in multiple reviews.
Room Quality
5
Rooms reported as old and needing refurbishment, with little mention of comfort.
Amenities
5.53
Basic amenities present, but cleanliness issues noted.
Value for Money
5.99
Moderate value perceived; suitable for just sleeping, as stated.
Food and Beverage
4.04
Breakfast offerings were limited with suggestions for improvement.
Overall Experience
6.51
Mixed experiences, satisfaction with the hotel but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:22

Property Description

Convenient Location
Located in Jalan Pudu, My Hotel @ Bukit Bintang is surrounded by shopping centers within walking distance.

Comfortable Accommodation
Air-conditioned rooms with flat-screen TVs, minibars, and free toiletries ensure a comfortable stay.

Dining and Services
Enjoy buffet breakfast at My Deli Cafe or explore dining options at nearby Alor Street. Laundry services, daily housekeeping, and tour desk available for a hassle-free experience.

Make your stay in Kuala Lumpur memorable - book now at My Hotel @ Bukit Bintang!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for MYR 80 per person per night when using an existing bed.
    People no matter the age stay for MYR 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs MYR 8 per hour.

Location

Guest Reviews

5.9
Based on 277 reviews
Cleanliness: 3.04
Service: 8.01
Location: 9.05
Room Quality: 5
Amenities: 5.53
Value for Money: 5.99
Food and Beverage: 4.04
Overall Experience: 6.51
M
Muhammad haseeb • solo_traveller • pk
10
2026-03-09 • via Nuitee
J
Jamaludin • family_with_children • my
9
2026-01-19 • via Nuitee
P
Priya • family_with_children • lk
5
2026-01-19 • via Nuitee
S
SUZAN • extended_group • bd
1
2026-01-19 • via Nuitee
S
Siti • family_with_children • my
8
2026-01-12 • via Nuitee
M
MIN HTET • family_with_children • sg
5
The property offers a favorable location at a competitive price, despite the age of the building.
Pros:

The location is exceptional.

Cons:

Old building but still acceptable.

2026-01-06 • via Nuitee
K
Khadizah • couple • my
10
Pros:

Good

Cons:

Good

2026-01-05 • via Nuitee
I
Imtiaz Ahmad Misson • couple • bd
5
2026-01-01 • via Nuitee
K
khan • family_with_children • bd
1
The Breakfast was worst,, they even dont know what to eat with what, no egg, suger in the juice, wat
Pros:

Nothing...

Cons:

The Breakfast was worst,, they even dont know what to eat with what, no egg, suger in the juice, water was not filtered - bad smell was there. staff behave was very bad. They dont care about the guest bcz they know their hotel in good position so automatically it will run. See below picture they kept in the Lift lobby, i dont know this is a educational hostel or paid hotel........

2025-12-28 • via Nuitee
J
J • family_with_children • my
10
2025-12-05 • via Nuitee
P
Pereira • solo_traveller • tl
8
2025-12-02 • via Nuitee
Z
Zim • couple • my
5
2025-10-30 • via Nuitee
B
Boon Seng • couple • sg
4
Pros:

Location of property is good .

Cons:

Beds got bugs , caught and showed evidence as proof to front office.
Cleaning of room was superficial , beneath the bed was tons of dust and dirt

2025-10-26 • via Nuitee
M
MUHAMMAD ASYRAF • couple • my
10
2025-10-13 • via Nuitee
J
Jothy • family_with_children • my
7
Pros:

Got vegetarian food. Vry good hotel.

Cons:

Nothing say

2025-09-28 • via Nuitee
P
Puspitasari • extended_group • my
5
2025-09-20 • via Nuitee
D
diamairah • extended_group • ph
8
It was a great place to stay. Me and my sisters are satisfied.
Pros:

The breakfast is okay. The location is good and near to the center.

Cons:

The breakfast needs improvements for more choices of foods.

2025-09-11 • via Nuitee
C
Chantal • couple • mu
6
Pros:

Greeting at the reception..Helpful staff.The bed well done..clean sheet/clean towels..Kettle/Hair dryer avbl in the room..Bfast choice ok..

Cons:

No glass in the room.Had to beg for one from the resto..(only 2 cups avbl)
The wardrobe dusty n the rail kept falling off.
Very noisy early morning in the corridor
At 09.35 b/fast cold..Heat off under the meals..
No heat at all to keep the beans warm..
Tap (To wash oneself )going to toilet leaking...

2025-08-25 • via Nuitee
R
RAJA GHOORAH • family_with_children • mu
3
Cons:

The room was very dirty,sticky floor as if they never moped the floor.

The bathroom was disgusting.

They have no variety for breakfast 😕

I would not recommend anyone to go there!!

2025-08-21 • via Nuitee
A
anne • solo_traveller • fr
5
Cons:

La rue est très passante , sorte d autoroute très bruyante, les fenêtres pas isolantes

2025-08-12 • via Nuitee