My Hotel @ Bukit Bintang

Hotels
5.9 (284 reviews)
120, Jalan Pudu , Kuala Lumpur , my

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Currency exchange
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Free luggage storage
Cons:
Dirty rooms
Limited food variety
Noisy environment

Categories

Cleanliness
3.04
Room was reported as dirty with sticky floors and dust.
Service
8.01
Staff were generally helpful but some reviews mention lack of kindness.
Location
9.05
Good location near the center, as mentioned in multiple reviews.
Room Quality
5
Rooms reported as old and needing refurbishment, with little mention of comfort.
Amenities
5.53
Basic amenities present, but cleanliness issues noted.
Value for Money
5.99
Moderate value perceived; suitable for just sleeping, as stated.
Food and Beverage
4.04
Breakfast offerings were limited with suggestions for improvement.
Overall Experience
6.51
Mixed experiences, satisfaction with the hotel but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:22

Property Description

Convenient Location
Located in Jalan Pudu, My Hotel @ Bukit Bintang is surrounded by shopping centers within walking distance.

Comfortable Accommodation
Air-conditioned rooms with flat-screen TVs, minibars, and free toiletries ensure a comfortable stay.

Dining and Services
Enjoy buffet breakfast at My Deli Cafe or explore dining options at nearby Alor Street. Laundry services, daily housekeeping, and tour desk available for a hassle-free experience.

Make your stay in Kuala Lumpur memorable - book now at My Hotel @ Bukit Bintang!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for MYR 80 per person per night when using an existing bed.
    People no matter the age stay for MYR 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs MYR 8 per hour.

Location

Guest Reviews

5.9
Based on 284 reviews
Cleanliness: 3.04
Service: 8.01
Location: 9.05
Room Quality: 5
Amenities: 5.53
Value for Money: 5.99
Food and Beverage: 4.04
Overall Experience: 6.51
R
Rosemaria Mohd Nordin • solo_traveller • my
9
2026-05-09 • via Nuitee
M
MUHAMMAD ARSYAD • solo_traveller • my
7
2026-05-02 • via Nuitee
M
Mohammed Juber • couple • bd
10
2
Pros:

Location

Cons:

Everything

2026-04-28 • via Nuitee
• family_with_children • bd
10
2026-04-21 • via Nuitee
M
Mohamed • solo_traveller • lk
8
It was a nice stay
Pros:

Location

2026-04-20 • via Nuitee
M
Mohd Abdul • solo_traveller • my
10
2026-04-12 • via Nuitee
R
Rosemaria Mohd Nordin • couple • my
10
2026-03-29 • via Nuitee
M
Muhammad haseeb • solo_traveller • pk
10
2026-03-09 • via Nuitee
S
SUZAN • extended_group • bd
1
2026-01-19 • via Nuitee
J
Jamaludin • family_with_children • my
9
2026-01-19 • via Nuitee
P
Priya • family_with_children • lk
5
2026-01-19 • via Nuitee
S
Siti • family_with_children • my
8
2026-01-12 • via Nuitee
M
MIN HTET • family_with_children • sg
5
The property offers a favorable location at a competitive price, despite the age of the building.
Pros:

The location is exceptional.

Cons:

Old building but still acceptable.

2026-01-06 • via Nuitee
K
Khadizah • couple • my
10
Pros:

Good

Cons:

Good

2026-01-05 • via Nuitee
I
Imtiaz Ahmad Misson • couple • bd
5
2026-01-01 • via Nuitee
K
khan • family_with_children • bd
1
The Breakfast was worst,, they even dont know what to eat with what, no egg, suger in the juice, wat
Pros:

Nothing...

Cons:

The Breakfast was worst,, they even dont know what to eat with what, no egg, suger in the juice, water was not filtered - bad smell was there. staff behave was very bad. They dont care about the guest bcz they know their hotel in good position so automatically it will run. See below picture they kept in the Lift lobby, i dont know this is a educational hostel or paid hotel........

2025-12-28 • via Nuitee
J
J • family_with_children • my
10
2025-12-05 • via Nuitee
P
Pereira • solo_traveller • tl
8
2025-12-02 • via Nuitee
Z
Zim • couple • my
5
2025-10-30 • via Nuitee
B
Boon Seng • couple • sg
4
Pros:

Location of property is good .

Cons:

Beds got bugs , caught and showed evidence as proof to front office.
Cleaning of room was superficial , beneath the bed was tons of dust and dirt

2025-10-26 • via Nuitee