Umthunzi Hotel and Conference

Hotels
TrevPAR World Group
8.5 (505 reviews)
60 Commercial Road, , Umtentweni , za

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Great breakfast
Cons:
Noisy guests
Service responsiveness
Inadequate amenities

Categories

Cleanliness
8.14
Property was very clean and neat, but rooms had issues with noise and inadequate lighting.
Service
7.61
Staff were friendly, but several reviews noted unprofessional behavior and lack of responsiveness to complaints.
Location
9.15
Location was perfect for guests, with close proximity to the beach.
Room Quality
8.1
Rooms were spacious, but issues with noise and incorrect views from booked rooms noted.
Amenities
8.63
Amenities were appreciated by guests, though some suggested improvements.
Value for Money
8.59
Guests felt they received good value for money with the offered amenities and location.
Food and Beverage
9.14
Breakfast received positive mentions, though some concerns about preparation were noted.
Overall Experience
8.61
Overall experience was positive for most guests despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 17:12

Property Description

Stunning Ocean Views
Located just a short walk from Umtentweni’s sandy beach, Umthunzi Hotel and Conference offers breathtaking panoramic views of the Indian Ocean. The Honeymoon Suite in particular provides a romantic setting with its ocean vistas.

Delicious Dining Options
Indulge in delectable meals at Umthunzi's restaurant, 30ᴼ SOUTH, which not only serves mouthwatering dishes but also caters to vegetarian and vegan guests upon request. Enjoy complimentary Wi-Fi while dining in this inviting space.

Convenient Facilities Nearby
Within a short drive, guests can explore the Port Shepstone Country Club and the Mzimkulu River mouth. Additionally, a variety of restaurants, bars, and museums along the Hibiscus Coast offer ample entertainment options within a 40 km radius.

Book your stay at Umthunzi Hotel and Conference for a memorable seaside retreat!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for ZAR 540 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 505 reviews
Cleanliness: 8.14
Service: 7.61
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 8.61
J
Joy solo_traveller za
10
Pros:

Clean rooms, friendly staff

Cons:

Limited breakfast

2026-05-16 via Nuitee
N
Nadine couple za
6
Good stay, comfortable room, very limited food menu. Attentive staff. Not much to do on premises itself, went to surroun
Pros:

Close to the beach.
Clean room.
Comfortable bed.
WiFi.
Tea and coffee in room.
Staff very friendly.

Cons:

Very limited and expensive set dinner menu.
Television channels very limited.
Buffet breakfast was not set up on last day due to few people staying at hotel, breakfast was still very good after ordering off menu.
Not much ambience, may be due to quiet season.

2026-05-07 via Nuitee
M
Mokoena solo_traveller za
9
2026-05-04 via Nuitee
N
Naphi solo_traveller za
10
2026-05-03 via Nuitee
T
Thandeka solo_traveller za
9
2026-05-03 via Nuitee
P
Phumelele couple za
10
2026-05-02 via Nuitee
G
Guest-Durban family_with_children za
4
Pros:

The location was great. The grounds outside and the reception area including the restaraunt was very well maintained.
The porters helped us with our bags very kindly. They also very kindly allowed us a checkout at 12 due to a last minute meeting my daughter attended online.

Cons:

There are very loud noises coming from the outside that could be the kitchen or geyser. it was very disturbing as we didnt have a restful sleep.

2026-04-30 via Nuitee
L
Lungi couple za
10
Umthunzi hotel is beautiful and welcoming,staff was professional,will visit the place again
Pros:

Delicious 😋 breakfast

Cons:

Nothing

2026-04-30 via Nuitee
N
Nompumelelo couple za
9
Excellent stay and service
Pros:

The breakfast was a good spread and fresh

Cons:

Nothing

2026-04-29 via Nuitee
L
Liezel solo_traveller za
10
Was excellent
Pros:

Everything, from the staff, food to rooms. It was so nice and wish I could stay longer

2026-04-29 via Nuitee
R
Rajesh couple za
10
2026-04-28 via Nuitee
couple za
7
2026-04-28 via Nuitee
T
Theo couple za
7
2026-04-27 via Nuitee
T
Thandazile couple za
10
The service was excellent and very professional.
Pros:

The place is clean, staff service excellent, they arranged cold breakfast for us on Saturday as we don't eat hot staff on Saturday(Nazareth)

Cons:

The cleaners should lower their voices in the morning when they are cleaning the rooms. They call each other so loud in the passage.

2026-04-27 via Nuitee
D
Dean solo_traveller za
7
Pros:

Very very clean rooms and such friendly staff

2026-04-26 via Nuitee
M
Mbamatye couple za
10
Pros:

I like everything, 😍💕

Cons:

Nothing

2026-04-19 via Nuitee
J
James Hugh couple ca
9
Great stay
Pros:

All good

2026-04-16 via Nuitee
A
Ayanda couple za
9
Worth visiting again
Pros:

Cleanliness and proactive staff

Cons:

Everything was perfect

2026-04-12 via Nuitee
K
Khethiwe couple za
7
Pros:

I'm practically family at this point because I always request to be booked at Umthunzi when I am Port Shepstone for work. They're attentive, friendly, safe and comfortable.

Cons:

Nothing

2026-04-09 via Nuitee
O
Onele couple za
10
2026-04-06 via Nuitee