Umthunzi Hotel and Conference

Hotels
•
TrevPAR World Group
8.5 (534 reviews)
60 Commercial Road, , Umtentweni , ZA
+27 39 695 0852

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Great breakfast
Cons:
Noisy guests
Service responsiveness
Inadequate amenities

Categories

Cleanliness
8.14
Property was very clean and neat, but rooms had issues with noise and inadequate lighting.
Service
7.61
Staff were friendly, but several reviews noted unprofessional behavior and lack of responsiveness to complaints.
Location
9.15
Location was perfect for guests, with close proximity to the beach.
Room Quality
8.1
Rooms were spacious, but issues with noise and incorrect views from booked rooms noted.
Amenities
8.63
Amenities were appreciated by guests, though some suggested improvements.
Value for Money
8.59
Guests felt they received good value for money with the offered amenities and location.
Food and Beverage
9.14
Breakfast received positive mentions, though some concerns about preparation were noted.
Overall Experience
8.61
Overall experience was positive for most guests despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 17:12

Property Description

Stunning Ocean Views
Located just a short walk from Umtentweni’s sandy beach, Umthunzi Hotel and Conference offers breathtaking panoramic views of the Indian Ocean. The Honeymoon Suite in particular provides a romantic setting with its ocean vistas.

Delicious Dining Options
Indulge in delectable meals at Umthunzi's restaurant, 30ᴼ SOUTH, which not only serves mouthwatering dishes but also caters to vegetarian and vegan guests upon request. Enjoy complimentary Wi-Fi while dining in this inviting space.

Convenient Facilities Nearby
Within a short drive, guests can explore the Port Shepstone Country Club and the Mzimkulu River mouth. Additionally, a variety of restaurants, bars, and museums along the Hibiscus Coast offer ample entertainment options within a 40 km radius.

Book your stay at Umthunzi Hotel and Conference for a memorable seaside retreat!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Location

Guest Reviews

8.5
Based on 534 reviews
Cleanliness: 8.14
Service: 7.61
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 8.61
N
Nomfundo • couple • za
6
2026-09-05 • via Nuitee
J
Joash • solo_traveller • za
10
Pros:

Everything was neat and tidy and the staff was super friendly and professional. Would absolutely go back again!!!

Cons:

There was nothing not to like about the place

2026-09-05 • via Nuitee
J
Jaco • couple • za
1
Shocking!! Very bad experience. Had to open a case with SAPS to try and get my money back.
Pros:

Nothing!! Arrived but did not book in. The room allocated was not the room booked and paid for. After 8 hours travelling this was shocking!!! We left the property and booked in at another hotel 60km away!! Be very careful when you book with these people.

Cons:

Left before we even booked in.

2026-08-27 • via Nuitee
E
Einar Sverre • couple • no
7
Helt greit hotell, ingen spesielle + eller -
Pros:

Rent, god mat, stort rom, parkering

Cons:

Bråk fra varmvannsbereder på gangen

2026-08-13 • via Nuitee
N
Ndlovu • solo_traveller • za
9
Good and super
Pros:

Staff were friendly. Breakfast and lunch were delicious.

Cons:

Too much steps

2026-08-11 • via Nuitee
A
Anathi • solo_traveller • za
7
2026-08-03 • via Nuitee
Z
Zikhali • solo_traveller • za
8
Pros:

Cleanliness and staff respect

Cons:

Shortage of towels and soap

2026-08-02 • via Nuitee
A
Ashwin • solo_traveller • za
7
Excellent view with clean rooms excellent cleaning staff
Pros:

Location
Clean rooms

Cons:

Dinner price too expensive, for example
Chicken shnitzel and chips R250
No non alcoholic mocktails examples
Penacalada or mojito

2026-07-17 • via Nuitee
D
Daryl • couple • za
8
We loved the place and overall we had wonderful experience with great memories.
Pros:

Buffet breakfast was top notch.
The hotel very clean and well maintained.
Room view was unbelievable and extra large bed was even better.
Staff very friendly and accommodating.
Will definitely recommend Umthunzi Hotel to family & Friends.

Cons:

Stayed on the 2nd floor so no elevators was the only negative.

2026-07-13 • via Nuitee
K
Kyle • couple • za
8
Pros:

Accommodating staff

Cons:

Stairs to room

2026-07-06 • via Nuitee
A
Arumumgum • couple • za
10
Pros:

Excellent

2026-06-28 • via Nuitee
N
Nene • couple • za
4
Pros:

The room was clean.
Reception staff was welcoming and whole staff was nice.

Cons:

Tv had bad picture with very few channels, not even one channel showed soccer world cup games since it's world cup season.
Lot of disturbing noisy things at night.
Air-conditioning did not heat up in the room.
Breakfast was not nice.
Parking is not user friendly.
None visible security on site since the gate was always open.

2026-06-24 • via Nuitee
N
Nyide • couple • za
9
Excellent
Pros:

The deco in the room. The singing part while having breakfast with my Fiance ( Had the best birthday) . The BEST service received from Mlondi, may He keep up his great customer service.

Cons:

I satisfied

2026-06-23 • via Nuitee
N
Nobuhle • couple • za
8
2026-06-22 • via Nuitee
S
Sthe • couple • za
9
2026-06-18 • via Nuitee
F
Fazal Mahmood Ahmed • solo_traveller • za
8
2026-06-07 • via Nuitee
N
Ntombizodwa • solo_traveller • za
8
My birthday getaway
Pros:

Location and cleanliness of the facility

Cons:

The steps to the rooms.And they put me to the second floor.Next time please check if a person is an n elderly like me and give her the room in the first floor.As it now my knee is very sore

2026-06-05 • via Nuitee
A
Ayabonga • extended_group • za
10
My stay was exceptionally well.
Pros:

Location was perfect, our rooms had the ocean view. Their breakfast was amazing.

Cons:

Nothing

2026-06-01 • via Nuitee
S
Suzette • solo_traveller • za
3
If you're hoping for a quiet getaway, you're out of luck
Pros:

We stayed at the hotel to enjoy the Northside Wine Festival - the location was fantastic, the rooms were lovely, beds comfortable and the breakfast delicious.

Cons:

There is a bar fridge in the room that is very noisy - it ticks, crackles and buzzes all night long. There is some or other pump system connected to the water so anytime you open a tap there is a loud whirring/whining noise. This can be heard from adjacent rooms if they use their water as well. Lastly, and this is not necessarily the hotels fault, but the noise from the other guests was insane! The screaming, yelling, banging of doors, top of their voices talking, laughing, etc THROUGHOUT THE NIGHT was unreal. I think it only got "quiet" (enough to fall asleep for more than a couple minutes) at around 5am. It was honestly one of the worst nights I have ever spent in any establishment.

2026-06-01 • via Nuitee
K
Khanyi • couple • za
10
Calvin was fantastic.
Pros:

It was clean and easily accessible.

Cons:

The noise on the 30th, the night before was serene and quiet.

2026-06-01 • via Nuitee