Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Amenities not as expected
Food quality inconsistent
Parking fees

Categories

Cleanliness
8.15
Most reviews mentioned cleanliness as satisfactory but noted some issues, hence a moderate score.
Service
8.65
Many reviews highlighted friendly and amazing staff, indicating high service quality.
Location
8.95
Location praised in multiple reviews, consistently rated as excellent.
Room Quality
7.95
Large rooms mentioned positively, but some issues noted that's impacting the score.
Amenities
7.45
Some amenities were criticized, leading to a lower rating here.
Value for Money
8.35
Generally good value was noted, with some specific criticisms regarding charges.
Food and Beverage
7.75
Food quality noted as average in several comments, impacting this rating.
Overall Experience
8.35
Overall satisfaction was positive, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:01

Property Description

Luxurious Tradition and Prime Location
The 5-star Hotel Europe, with over 130 years of tradition, offers a blend of luxury and history in the heart of Sarajevo. Situated between the Ottoman Old Town and the Austro-Hungarian buildings, it provides a unique experience for guests seeking elegance and convenience.

Wellness Oasis and Culinary Delights
Indulge in relaxation at the wellness centre with Turkish bath, saunas, and beauty treatments. Enjoy a variety of coffee beverages at Bečka Kafana and savor local and international cuisine at the à la carte restaurant, ensuring a delightful culinary journey during your stay.

Convenience and Accessibility
With major attractions within a 300-metre radius, a supermarket, restaurants, bars, and parks just steps away, Hotel Europe offers the perfect base for exploring Sarajevo. Additionally, being in close proximity to transportation hubs makes travel seamless for guests.

To experience the epitome of luxury and convenience at Hotel Europe, book your stay now.

Important information:

According to the provisions of the law, smoking is prohibited in all accommodations units.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 6 years old stay for € 10.23 per person per night when using an existing bed.
    Children from 7 years old to 17 years old stay for € 33.23 per person per night when using an existing bed.
    Children from 5 years old to 6 years old stay for € 10.23 per person per night when using an available extra bed.
    People 7 years old and over stay for € 33.23 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 20.50 per day.

Location

Guest Reviews

8.2
Based on 2044 reviews
Cleanliness: 8.15
Service: 8.65
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 8.35
Food and Beverage: 7.75
Overall Experience: 8.35
M
Marigona • solo_traveller • dk
10
2026-05-09 • via Nuitee
N
Noor Hawa • couple • my
8
Short stay near the Old Town
Pros:

1. The location is very close to everywhere in the Old Town.
2. Our car was able to drop us off right in front of the hotel as it is located on a main road
3. The room is size is big.
4. Breakfast spread was good

Cons:

Maybe if there’s something to gripe on, it’d be the air conditioning that didn’t work properly. Not a deal breaker though.

2026-05-08 • via Nuitee
G
Gard • solo_traveller • no
10
2026-05-07 • via Nuitee
J
Johann • extended_group • at
9
2026-05-07 • via Nuitee
J
Johann • solo_traveller • at
9
2026-05-07 • via Nuitee
S
Sara • solo_traveller • us
9
2026-05-06 • via Nuitee
A
Alen • couple • gb
5
Not up to 5 star nowhere near
Pros:

Location

Cons:

Staff

2026-05-06 • via Nuitee
B
Bülent • couple • tr
7
Odalardan ayrılırken çıkartuklan hesap morallerimiİ bozdu
Pros:

Çalışanlar güleryüzlü genel olarak temiz ve konum harika

Cons:

Odalardan ayrılırken karşımıza çıkarttdıkları hesabı anlamadım bu konuya çok dikkat edin çok farklı hesapla karşılaşabilir siniz bu konudan hiç memnun kalmadık

2026-05-04 • via Nuitee
V
Violeta • extended_group • rs
10
2026-05-04 • via Nuitee
B
Bülent • extended_group • tr
7
Hesaplara dikkat edin
Pros:

TemiLik ve çalışanların güleryüzü

Cons:

Ayrılırken çıkartılan hesap anlamaız ve çok ama çok kazım bu için bile para aldılar

2026-05-04 • via Nuitee
N
Nesimi • couple • tr
3
Pros:

Su yenilenmedi hizmet kötüydü

Cons:

Konaklama da otoparkın ücretli olması. Minibarın eksik olması ve kullanımdan bizi sorumlu tutması

2026-05-04 • via Nuitee
B
Bülent • couple • tr
7
Ayrılırken ödediğimiz para yakışmadı tesise
Pros:

Genel olarak iyi çalışanlar ve temiLik

Cons:

Oda tesliminde yani ayrılırken önümüE konulan hesap bizi şok etti sadece su ve şarz diye bi hesap anlamadık

2026-05-04 • via Nuitee
R
Rifat • couple • rs
6
Pros:

Lokacija

Cons:

Parking za goste hotela i pristup liftu za garažu

2026-05-04 • via Nuitee
M
Magdalena • couple • de
10
Top
Pros:

Boravak u hotelu Rayan Europa Sarajevo bio je zaista savršen od početka do kraja. Sve je bilo na visokom nivou od ljubaznog i profesionalnog osoblja, preko vrhunske usluge, pa do odlične hrane. Osjećali smo se jako ugodno i dobrodošlo tokom cijelog boravka.

Posebno bismo izdvojili wellness centar koji je zaista fantastičan, kao i masažu kod Sene bila je izvanredna! Sena je pravi profesionalac i masaža je bila toliko opuštajuća da bismo se samo zbog toga ponovo vratili.

Zaista nemamo nikakvih prigovora, sve je bilo besprijekorno. Sigurno ćemo ponovo doći i rado preporučujemo ovaj hotel svima!

Cons:

Sve je bilo super

2026-05-04 • via Nuitee
A
Argun • couple • tr
8
Otel eski ama konumu mükemmel, resepsiyon çok iyi, kahvaltı👍 ve dış mekan oturumu alanı şehirde en+
2026-05-04 • via Nuitee
S
Salwa • couple • sa
10
Pros:

Great staff and accommodating

2026-05-04 • via Nuitee
D
Dylan • couple • ch
10
Sarajevo Top Hotel
Pros:

Lage mehr als Top perfekt wirde auch einfach ein upgrad gemacht auf eine Suite mitarbeiter sehr freundlich

Cons:

nichts

2026-05-04 • via Nuitee
A
Azra • couple • no
8
2026-05-03 • via Nuitee
J
Joldic • couple • lu
9
2026-05-03 • via Nuitee
L
Ltina • solo_traveller • rs
10
2026-05-03 • via Nuitee