Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Amenities not as expected
Food quality inconsistent
Parking fees

Categories

Cleanliness
8.15
Most reviews mentioned cleanliness as satisfactory but noted some issues, hence a moderate score.
Service
8.65
Many reviews highlighted friendly and amazing staff, indicating high service quality.
Location
8.95
Location praised in multiple reviews, consistently rated as excellent.
Room Quality
7.95
Large rooms mentioned positively, but some issues noted that's impacting the score.
Amenities
7.45
Some amenities were criticized, leading to a lower rating here.
Value for Money
8.35
Generally good value was noted, with some specific criticisms regarding charges.
Food and Beverage
7.75
Food quality noted as average in several comments, impacting this rating.
Overall Experience
8.35
Overall satisfaction was positive, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:01

Property Description

Luxurious Tradition and Prime Location
The 5-star Hotel Europe, with over 130 years of tradition, offers a blend of luxury and history in the heart of Sarajevo. Situated between the Ottoman Old Town and the Austro-Hungarian buildings, it provides a unique experience for guests seeking elegance and convenience.

Wellness Oasis and Culinary Delights
Indulge in relaxation at the wellness centre with Turkish bath, saunas, and beauty treatments. Enjoy a variety of coffee beverages at Bečka Kafana and savor local and international cuisine at the à la carte restaurant, ensuring a delightful culinary journey during your stay.

Convenience and Accessibility
With major attractions within a 300-metre radius, a supermarket, restaurants, bars, and parks just steps away, Hotel Europe offers the perfect base for exploring Sarajevo. Additionally, being in close proximity to transportation hubs makes travel seamless for guests.

To experience the epitome of luxury and convenience at Hotel Europe, book your stay now.

Important information:

According to the provisions of the law, smoking is prohibited in all accommodations units.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 6 years old stay for € 10.23 per person per night when using an existing bed.
    Children from 7 years old to 17 years old stay for € 33.23 per person per night when using an existing bed.
    Children from 5 years old to 6 years old stay for € 10.23 per person per night when using an available extra bed.
    People 7 years old and over stay for € 33.23 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 20.50 per day.

Location

Guest Reviews

8.2
Based on 1909 reviews
Cleanliness: 8.15
Service: 8.65
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 8.35
Food and Beverage: 7.75
Overall Experience: 8.35
V
Vesna • couple • de
10
Toller Kurzurlaub inmitten der Stadt
Pros:

Alles war super, perfekte Lage, zuvorkommendes Personal

2026-03-28 • via Nuitee
B
Barış • family_with_children • tr
10
Çok beğendik
Pros:

Kahvaltı güzeldi, fazlasıyla yeterliydi. Ulaşım ve konum mükemmeldi.

2026-03-27 • via Nuitee
S
Steve • couple • gb
10
Can recommend this hotel without a doubt!
Pros:

Spacious room, lovely view over the old town as requested, breakfast buffet exceptional - great variety available. The staff were helpful with any questions we had, and organising transfer from and to the airport. Excellent location on edge of the old town, and easy walking distance to all the museums.

2026-03-26 • via Nuitee
C
cumhur • family_with_children • tr
8
Cok iyi
Pros:

Ozellikle personel cok yardimseverdi. Otelin yeri kusursuz. Kahvalti guzel ve yeterliydi. Bizim icin guzel bir deneyimdi

Cons:

Oda havalandirmasini calistiramadik. Emin degiliz; belki biz beceremedik. Hava cok kurudu o yuzden

2026-03-24 • via Nuitee
Z
Zoran • couple • hr
10
udobno
Pros:

Lokacija

Cons:

ulazni lobij nije lijepo uređen

2026-03-24 • via Nuitee
D
Darko • couple • ca
9
Cons:

Ill prefer that website said: parking extra instead of parking on the site

2026-03-23 • via Nuitee
T
Thom • couple • nl
9
Prachtige hotel op de perfecte plek
Pros:

Hele mooie kamer op de perfecte plek!

Cons:

Heel heet op de kamer en we konden dit helaas niet aanpassen.

2026-03-18 • via Nuitee
F
Faris • couple • me
10
2026-03-18 • via Nuitee
T
TOMISLAV • couple • hr
7
2026-03-15 • via Nuitee
C
Carlos • couple • es
10
2026-03-15 • via Nuitee
A
Aleksei • couple • ge
8
Pros:

- Great location
- Amazing room
- There was both a shower and a bath
- Good breakfast
- Currency exchange in the hotel
- Helpful staff

Cons:

- The swimming pool was freezing
- The toilet door couldn’t be closed

2026-03-15 • via Nuitee
F
Felix • couple • ch
5
2026-03-12 • via Nuitee
A
Azijada • solo_traveller • ca
10
2026-03-11 • via Nuitee
B
Branko • family_with_children • fr
10
2026-03-10 • via Nuitee
G
Gerhard • solo_traveller • at
8
2026-03-10 • via Nuitee
A
Alen • couple • ba
10
Pros:

Ideal location and a very friendly staff, thank you for everything.

2026-03-08 • via Nuitee
J
Jian • couple • cn
10
2026-03-08 • via Nuitee
U
Umut • solo_traveller • tr
9
Bir daha gitsem yine tercih ederim. Konumu harika
Pros:

Merkezi, temiz, odaları ferah, çalışanlar yardımcı ve güler yüzlü

Cons:

Eski ama yapacak bir şey yok:)

2026-03-07 • via Nuitee
D
Dr. Neziha • solo_traveller • ch
8
2026-03-04 • via Nuitee
V
Vinka • solo_traveller • hr
8
2026-03-02 • via Nuitee