Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Amenities not as expected
Food quality inconsistent
Parking fees

Categories

Cleanliness
8.15
Most reviews mentioned cleanliness as satisfactory but noted some issues, hence a moderate score.
Service
8.65
Many reviews highlighted friendly and amazing staff, indicating high service quality.
Location
8.95
Location praised in multiple reviews, consistently rated as excellent.
Room Quality
7.95
Large rooms mentioned positively, but some issues noted that's impacting the score.
Amenities
7.45
Some amenities were criticized, leading to a lower rating here.
Value for Money
8.35
Generally good value was noted, with some specific criticisms regarding charges.
Food and Beverage
7.75
Food quality noted as average in several comments, impacting this rating.
Overall Experience
8.35
Overall satisfaction was positive, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:01

Property Description

Luxurious Tradition and Prime Location
The 5-star Hotel Europe, with over 130 years of tradition, offers a blend of luxury and history in the heart of Sarajevo. Situated between the Ottoman Old Town and the Austro-Hungarian buildings, it provides a unique experience for guests seeking elegance and convenience.

Wellness Oasis and Culinary Delights
Indulge in relaxation at the wellness centre with Turkish bath, saunas, and beauty treatments. Enjoy a variety of coffee beverages at Bečka Kafana and savor local and international cuisine at the à la carte restaurant, ensuring a delightful culinary journey during your stay.

Convenience and Accessibility
With major attractions within a 300-metre radius, a supermarket, restaurants, bars, and parks just steps away, Hotel Europe offers the perfect base for exploring Sarajevo. Additionally, being in close proximity to transportation hubs makes travel seamless for guests.

To experience the epitome of luxury and convenience at Hotel Europe, book your stay now.

Important information:

According to the provisions of the law, smoking is prohibited in all accommodations units.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 6 years old stay for € 10.23 per person per night when using an existing bed.
    Children from 7 years old to 17 years old stay for € 33.23 per person per night when using an existing bed.
    Children from 5 years old to 6 years old stay for € 10.23 per person per night when using an available extra bed.
    People 7 years old and over stay for € 33.23 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 20.50 per day.

Location

Guest Reviews

8.2
Based on 1909 reviews
Cleanliness: 8.15
Service: 8.65
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 8.35
Food and Beverage: 7.75
Overall Experience: 8.35
U
Umut • solo_traveller • tr
9
Bir daha gitsem yine tercih ederim. Konumu harika
Pros:

Merkezi, temiz, odaları ferah, çalışanlar yardımcı ve güler yüzlü

Cons:

Eski ama yapacak bir şey yok:)

2026-03-07 • via Nuitee
D
Dr. Neziha • solo_traveller • ch
8
2026-03-04 • via Nuitee
V
Vinka • solo_traveller • hr
8
2026-03-02 • via Nuitee
N
Nesic • couple • rs
9
Pros:

Perfect location, great rooms and bath, very good amenities.

Cons:

Breakfast is not five star.

2026-02-28 • via Nuitee
O
Okay • solo_traveller • tr
9
2026-02-26 • via Nuitee
A
Ante • solo_traveller • ba
8
2026-02-26 • via Nuitee
B
Brian • couple • gb
9
Pros:

Very big rooms. Good breakfast. Great location.

Cons:

Nothing

2026-02-25 • via Nuitee
G
Gordan • couple • hr
9
Pros:

Lokacija odlična. Osoblje uslužno. Sobe uredne, čiste i lijepo opremljene.

2026-02-25 • via Nuitee
A
Arijana • couple • ba
9
2026-02-25 • via Nuitee
S
Samir • couple • ch
8
2026-02-22 • via Nuitee
I
ivic • family_with_children • hr
10
2026-02-14 • via Nuitee
A
Aleksandar • family_with_children • ba
8
2026-02-14 • via Nuitee
Z
Zuhra • couple • rs
10
2026-02-14 • via Nuitee
V
Vedran • solo_traveller • hr
10
2026-02-13 • via Nuitee
F
Franjo • solo_traveller • si
8
Pros:

Lokacija

Cons:

Pohištvo in oprems

2026-02-13 • via Nuitee
M
Mirza Ceric • solo_traveller • at
9
2026-02-12 • via Nuitee
E
Esra • extended_group • tr
4
5 yıldız konforunu bulamadım. Konum için tercih edilebilir.
Pros:

Kahvaltısı çok güzeldi. Konumu zaten mükemmel.

Cons:

Çok eskimiş otel. 5 yıldızlı otel konforu hissedilmiyor. Banyodaki çöp kutusunun açma yeri kırıktı. Elle açmak gerekiyordu. Odadaki eşyalar eskiydi çok gelişigüzel yerleştirilmişti. Odanın büyük olması bizim için avantajdı. Ancak o kadar çok eşya kötü bir dizayn ile yerleştirilmiş ki eşyalar üstüne üstüne geliyor gibi bir his yaratıyordu. Oda büyüklüğü ferahlığı hissedilmiyordu.

2026-02-12 • via Nuitee
K
Katja • extended_group • si
9
Pros:

Odlična lokacija, osebje v restavraciji in na recepciji

Cons:

Malo zastarele sobe, glede na ceno bi bila lahko še kakšna stvar vključena

2026-02-12 • via Nuitee
O
Othman • couple • nl
8
Good value, great staff
Pros:

Good location, very near old town.
We got a free upgrade to the suite, very nice!!

Cons:

Mattress was too soft, time to change.
Breakfast was ok, not 5 star rating

2026-02-09 • via Nuitee
V
Vitomir • solo_traveller • rs
9
2026-02-09 • via Nuitee