Hotel Excel Okayama

Hotels
8.3 (153 reviews)
Kita-ku Ishizeki-cho 5-1 , Okayama , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Kid meals
Coffee Shop on site
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Rooms feel outdated

Categories

Cleanliness
7.78
Some concerns with cleanliness, as hair was found in the shower.
Service
8.75
Staff received compliments for being attentive and warm.
Location
8.79
Conveniently located near attractions with easy access to transportation.
Room Quality
7.74
Rooms are spacious by Japanese standards but noted as dated.
Amenities
8.27
Good selection of amenities, though some aspects may feel outdated.
Value for Money
8.73
Good value for the price, especially given the spacious rooms.
Food and Beverage
8.28
Breakfasts were well received with a variety of options.
Overall Experience
8.05
Overall satisfaction with attention to guest needs, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:01

Property Description

Chinese and Pasta Restaurants:
Indulge in a culinary journey at Hotel Excel with our authentic Chinese and pasta restaurants. Savor delicious dishes prepared by our skilled chefs, offering a variety of flavors to tantalize your taste buds.

Massages and Free-Use Bicycles:
Relax and rejuvenate with soothing massages available on-site, ensuring a stress-free stay. Explore the city at your own pace with our complimentary bicycles, perfect for sightseeing and discovering hidden gems around Okayama.

Convenient Amenities:
Enjoy modern comforts in our contemporary, air-conditioned rooms equipped with free internet and a satellite flat-screen TV. Unwind in the private bathroom with a refreshing bath and make use of the provided tea maker and fridge for added convenience.

Book your stay at Hotel Excel Okayama now and experience a perfect blend of comfort, convenience, and exceptional service.

Important information:

The hotel is a 15-minute walk from the East exit of JR Okayama Train Station.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 153 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 8.05
Y
Yukari • family_with_children • jp
4
ん〜
Pros:

朝食先のレストランを朝と夜計4回利用しましたが、スタッフさんの対応が丁寧なのに温かみがあって大変感じが良かったでこと、海老飯が美味しかったこと、料金がお値打ちだったこと、全てにおいて大々満足でした❤️
また、お掃除の方々も気持ちの良い挨拶で送り出して下さったり、岡山の方々は素敵だなと思いました。

Cons:

デスクの木材が大きく割れていたのが放置されたままで補修されていなかったため、大腿部に大きな引っ掻き傷を作ってしまいました。
フロントに連絡しようと思いましたが、夜半だったことと、怪我した部位が大腿部であったため躊躇いがあり、携帯していたジェル上のバンドエイドで処置しました。（507号室）

2026-01-19 • via Nuitee
J
Jean-Louis • couple • fr
9
Parfait pour visiter Okayama
Pros:

Grande chambre calme avec belle vue sur le château illuminé le soir . Excellent petit déjeuner. Personnel professionnel et sympathique. L'emplacement est ideal entre la gare et le chateau.. Le restaurant en sous-sol accessible directement depuis l'ascenseur de l'hôtel à été un plus pour nous .

Cons:

Quelques équipements ne sont pas de dernière génération mais cela n'enlève rien au charme de l'hôtel

2026-01-17 • via Nuitee
L
Low • extended_group • sg
8
2025-12-19 • via Nuitee
E
Erwin • couple • de
8
Pros:

Tolle Lage zum Park und Burg. Solides Hotel, gerne wieder.

2025-12-11 • via Nuitee
C
Carine • couple • fr
6
2025-12-07 • via Nuitee
M
Masami • couple • au
5
2025-11-22 • via Nuitee
G
Gabriella • couple • it
10
Pros:

Hotel stile business, camera grande rispetto standard giapponesi. Pulito, vicino al castello e ai giardini, facile da raggiungere a piedi dalla stazione, circa 20 minuti. Buono rapporto qualità/prezzo. Servizio spedizione bagagli.

2025-11-18 • via Nuitee
トポル • couple • jp
8
Pros:

朝食が、種類も多く、美味しかった。

Cons:

トイレ・バスの床面の色が、好きではなかった。

2025-11-12 • via Nuitee
R
rinke • couple • nl
9
Mooie Japanse Tuin en kasteel
Pros:

Het uitzicht vanaf onze kamer op Okayama Castle was erg mooi met de zonsopkomst!

Cons:

Het hotel oogt een beetje out dated, maar voor deze prijs is dat geen probleem

2025-10-27 • via Nuitee
T
thierry78730 • couple • fr
8
Pros:

Bien placé
Personnel très attentif
Petit déjeuner avec beaucoup de choix, salle calme

Cons:

Un oreiller en plus serait mieux

2025-10-22 • via Nuitee
L
Laura • couple • fr
9
Muy recomendable!
Pros:

Habitación amplia, muy buena ubicación, desayuno muy bueno (muy buen café!). El personal fue muy amable en todo momento y muy eficaz, atención estupenda. Muy recomendable.

2025-10-20 • via Nuitee
S
Stephen • couple • ca
10
Comfortable cozy stay in Okayama
Pros:

Central location, bountiful and taste breakfast; clean and comfortable rooms with seating.

Cons:

Nothing all good

2025-10-17 • via Nuitee
A
Alex • family_with_children • ca
7
Old Building but Great Location
Pros:

The rooms are as expected in Japan: small but comfortable. The location is great: a straight tram ride from Okayama Station, and just 15 minutes walk to Okayama Castle and its adjacent facilities. There are also shops and eateries near the station so it is convenient as well.

Cons:

The building is old so they only provide a single traditional key for your room (not keycards). I also found a strand of hair wrapped around my shower head, so here's a warning (I'm not creeped by it).

2025-10-14 • via Nuitee
A
Anne • solo_traveller • au
9
2025-10-14 • via Nuitee
M
Merrill • couple • nz
10
Pros:

It is located close to top attractions such as the gardens and the castle. Our room was spacious by Japanese hotel standards with a sofa and a separate makeup area with basin. The room had a view of the river and castle. Good breakfasts.

Cons:

There wasn’t anything we disliked. It is a little dated but that didn’t bother us.

2025-10-13 • via Nuitee
M
Marion • couple • fr
8
2025-10-10 • via Nuitee
A
Aya • solo_traveller • ca
7
2025-10-09 • via Nuitee
敬人 • solo_traveller • jp
5
2025-10-05 • via Nuitee
I
Ing-Marie • couple • se
10
Trevligt hotell med bra läge
Pros:

Ett mycket trevligt hotell. Rummet var stort och hade även en sitthörna. Bodde på sjunde våningen med fin utsikt över slottet. Bra frukostbuffé och trevlig personal. Lätt att ta sig med spårvagn nummer ett från tågstationen. Det fanns två restauranger på hotellet. Kort promenad till slottet och den kända landskapsträdgården.

Cons:

Tyckte om allt

2025-10-05 • via Nuitee
N
Nick • extended_group • nl
8
Mooi uitzicht
Pros:

Mooi uitzicht over het kasteel, prima locatie

Cons:

Engels kunnen ze eigenlijk niet, en de bedden waren best klein

2025-10-04 • via Nuitee