DELPLAZA Excelsior São Paulo - By Monreale

Hotels
8.3 (4211 reviews)
Av. Ipiranga, 770 , Sao Paulo , br
+55 11 4780-4440

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Food Quality
Cons:
Cleanliness Issues
Elevator Problems

Categories

Cleanliness
7.44
Reports of dirty air conditioning and poor condition of towels.
Service
8.91
Most reviews highlight the helpfulness and friendliness of staff.
Location
8.95
Consistently noted as perfect with nearby amenities.
Room Quality
7.4
Issues reported with room maintenance and comfort.
Amenities
7.93
Wi-fi and elevator problems noted, but breakfast is appreciated.
Value for Money
8.39
Good value highlighted despite some issues.
Food and Beverage
8.94
Breakfast is frequently praised as excellent.
Overall Experience
8.41
Generally a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:30

Property Description

Modern Rooms with All Amenities - Experience comfort and convenience in our modern rooms equipped with air conditioning, minibar, and cable TV.

Versatile Convention Facilities - Host your events seamlessly in our 6 convention facilities with a capacity of up to 800 people, perfect for conferences, meetings, or special occasions.

Prime City Centre Location - Explore São Paulo with ease as our hotel is centrally located near República Square, Praça da República, and Sao Bento subway stations, surrounded by theatres, restaurants, and bars.

Book now to secure your stay at DELPLAZA Excelsior São Paulo - By Monreale and make the most of your visit to this vibrant city.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than the parents, it will be necessary to present a written authorization for the minor to check into the hotel. This authorization must be notarized and signed by both parents. All minors under 18 must also present a valid photo ID that proves their identity and that of their parents. It must be presented even if the minor is accompanied by his parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

8.3
Based on 4211 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.41
H
Hellen Goncalves • couple • br
5
Desconfortável , não recomendo!
Pros:

Funcionários ótimos , café da manhã muito bom!

Cons:

Banheiro super desconfortável, ducha em cima de banheira muito apertado. Problema com elevadores muita demora, super lotação, problemas com queda de energia na madrugada, dando interferência no telefone que tocava durante madrugada, ar condicionado desligada e religava devido a queda de energia.
Tivemos um sono de péssima qualidade.

2026-08-23 • via Nuitee
E
Evandro • couple • br
8
2026-08-22 • via Nuitee
T
Tiago Abib • solo_traveller • br
10
2026-08-22 • via Nuitee
T
Totti • solo_traveller • br
8
Pros:

Atendimento e conforto muito bons

Cons:

A garagem do hotel poderia ser mais próxima e acessível ao hóspede conduzir seu veículo até a mesma

2026-08-22 • via Nuitee
K
Kelly Aparecida • solo_traveller • br
9
2026-08-22 • via Nuitee
R
Ricardo • solo_traveller • br
6
Pros:

Café da manhã

Cons:

Muito antigo e pela localização, a noite e muito complicada a frequência

2026-08-21 • via Nuitee
J
JOAO • couple • br
10
2026-08-21 • via Nuitee
N
Nemias • couple • br
5
2026-08-21 • via Nuitee
J
Jessica Priscila • solo_traveller • br
10
2026-08-20 • via Nuitee
I
Ivan • solo_traveller • br
9
Elevadores
Cons:

Elevadores em manutenção, só funcionando um, muito tempo de espera.

2026-08-20 • via Nuitee
C
CLEBER • couple • br
9
Formidável
Pros:

O café era bem completo e a localização especial, próxima de tudo, inclusive do acesso ao Metrô e diversos Restaurantes e Lanchonetes.

2026-08-20 • via Nuitee
B
Breno • couple • br
5
2026-08-19 • via Nuitee
L
Lorena • couple • br
10
2026-08-19 • via Nuitee
W
Whelba • couple • br
5
2026-08-19 • via Nuitee
R
Ricardo Coifman • solo_traveller • br
8
2026-08-19 • via Nuitee
B
BENEDITO • couple • br
6
2026-08-18 • via Nuitee
P
Pedro • solo_traveller • br
8
2026-08-18 • via Nuitee
M
Marcos André • extended_group • br
1
lamentável
Pros:

não teve nada de bom

Cons:

ao chegar no hotel, descobri que não tinha estacionamento, sendo o estacionamento fora do hotel em outra rua, aliado ao fato que ter 3 elevadores no hotel, contudo, somente 1 elevador estava funcionando, com vários hospedes reclamando.
impossível se hospedar nesse hotel.

2026-08-17 • via Nuitee
A
Andrea • couple • br
8
Muito Boa
Pros:

Da cama e o café da manhã

Cons:

A pia do banheiro não estava saindo água o suficiente

2026-08-17 • via Nuitee
C
Caroline Tenorio • couple • br
3
Hotel sem gerenciamento foi essa impressão
Pros:

Gosto da localiação

Cons:

Café da manhã e elevador que estavam quebrados foi um inferno ,não colocaram uma pessoa no elevador e as pessoas não respeitavam o limite de pessoas ,um absurdo !!

2026-08-17 • via Nuitee