DELPLAZA Excelsior São Paulo - By Monreale

Hotels
8.3 (3911 reviews)
Av. Ipiranga, 770 , Sao Paulo , br

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Ironing service
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Location
Service
Food Quality
Cons:
Cleanliness Issues
Elevator Problems

Categories

Cleanliness
7.44
Reports of dirty air conditioning and poor condition of towels.
Service
8.91
Most reviews highlight the helpfulness and friendliness of staff.
Location
8.95
Consistently noted as perfect with nearby amenities.
Room Quality
7.4
Issues reported with room maintenance and comfort.
Amenities
7.93
Wi-fi and elevator problems noted, but breakfast is appreciated.
Value for Money
8.39
Good value highlighted despite some issues.
Food and Beverage
8.94
Breakfast is frequently praised as excellent.
Overall Experience
8.41
Generally a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:30

Property Description

Modern Rooms with All Amenities - Experience comfort and convenience in our modern rooms equipped with air conditioning, minibar, and cable TV.

Versatile Convention Facilities - Host your events seamlessly in our 6 convention facilities with a capacity of up to 800 people, perfect for conferences, meetings, or special occasions.

Prime City Centre Location - Explore São Paulo with ease as our hotel is centrally located near República Square, Praça da República, and Sao Bento subway stations, surrounded by theatres, restaurants, and bars.

Book now to secure your stay at DELPLAZA Excelsior São Paulo - By Monreale and make the most of your visit to this vibrant city.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than the parents, it will be necessary to present a written authorization for the minor to check into the hotel. This authorization must be notarized and signed by both parents. All minors under 18 must also present a valid photo ID that proves their identity and that of their parents. It must be presented even if the minor is accompanied by his parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 3911 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.41
A
Angelica • couple • br
10
2026-04-10 • via Nuitee
O
Olga Beatriz • couple • ar
10
Excelente atención del personal
Pros:

La ubicación

Cons:

Nada

2026-04-10 • via Nuitee
M
Marcia Andrade De Souza Almeida • extended_group • br
10
2026-04-10 • via Nuitee
O
Olga Beatriz • couple • ar
10
Volveré
Pros:

Ubicación

Cons:

Nada

2026-04-10 • via Nuitee
G
Grazielle • couple • br
10
Pros:

Amei, perfeito e bem localizado

2026-04-10 • via Nuitee
J
Jassanan • couple • br
5
Pros:

Cama

Cons:

Sem visão para a cidade

2026-04-09 • via Nuitee
G
Gisele • family_with_children • br
7
2026-04-09 • via Nuitee
E
Everton • solo_traveller • br
10
2026-04-09 • via Nuitee
A
Almeida • family_with_children • br
10
Pros:

Do quarto, do café da manhã.

Cons:

De nada.

2026-04-09 • via Nuitee
A
Andre • solo_traveller • gb
2
Sujo, velho e sem manutenção, pior hotel que fiquei em São Paulo, caro pelo o que é, as fotos da internet são pura fanta
Pros:

Fiquei apenas uma noite, isso foi a única coisa boa.

Cons:

As fotos são pura ilusão, quarto sujo, velho e banheiro então, meu Deus nada a ver com a foto.
Digo de denunciar ao Procon.
Elevador em ‘manutenção’ e o que tem NÃO dá conta do recado.

2026-04-09 • via Nuitee
J
João Victor • couple • br
10
2026-04-08 • via Nuitee
M
Mario • extended_group • br
7
Bom
Cons:

Banheira no banheiro

2026-04-08 • via Nuitee
A
Angela • family_with_children • br
8
2026-04-08 • via Nuitee
T
Ted • couple • br
10
Maravilhoso
Pros:

De tudo, tudo perfeito atendimento primoroso, infraestrutura maravilhosa

Cons:

Nada

2026-04-07 • via Nuitee
D
Draurio • solo_traveller • br
8
Prático para quem vai trabalhar no centro.
Pros:

Custo benefício.

Cons:

A região.

2026-04-07 • via Nuitee
P
Patricia • family_with_children • br
7
Bom custo-benefício
Pros:

A gentileza dos funcionários.

Cons:

A água demorou muito para esquentar no primeiro dia. Desperdício de água por ter que deixar o chuveiro aberto por muito tempo.

2026-04-06 • via Nuitee
C
Claudio • couple • br
5
Decepcionante para um hotel 4 estrela. Esperava mais
Pros:

Conforto e espaço e cafe da manha

Cons:

Muito incomodo no quarto (camareiras batendo na porta tempo todo), péssimo sinal de wifi( ou melhor zero), solicitando varias vezes ajuda a recepcao que nao resolvia o problema e parecia nao se importar muito, ( resumindo estadia inteira passando nervoso).

2026-04-06 • via Nuitee
R
Renata • extended_group • br
10
2026-04-06 • via Nuitee
M
Mariane • couple • br
8
Pros:

Localização

Cons:

Não ficou claro no anúncio que o estacionamento era pago.

2026-04-06 • via Nuitee
M
Marco Antonio Cabral • family_with_children • br
8
2026-04-06 • via Nuitee