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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Wheelchair accessible
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Allergy-free room
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Heated pool
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Lower bathroom sink
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Process in place to check health of guests
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Face masks for guests available
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Key card access
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Shopping on site
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Reception hall
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Covered parking
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Secured parking
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Swimming nearby
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Charcoal grill
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Modern Amenities
Experience comfort and convenience at Hampton Inn and Suites New Hartford/Utica with free Wi-Fi, flat-screen TVs, and in-room microwave and refrigerator.
Delicious Breakfast Options
Start your day right with our complimentary continental breakfast, offering a variety of hot beverages, fresh fruits, and pastries.
Convenient Facilities
Take advantage of our indoor pool, fitness center, and business center with fax and photocopying services. Plus, enjoy easy access to nearby attractions like Sadaquada Golf Club and Utica College.
Book now for a memorable stay at Hampton Inn and Suites New Hartford/Utica!
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$10 per person per stay when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Nice staff comfort bed
Dingy dark entrance & lobby
Location perfect in New Hartford near many stores and eateries, and near family in Vernon. Loved the room, bed, pillows, fridge, and overall accommodations. Rm 222. The front desk staff Jean (man) and Danielle were very friendly and gave great customer service. At our request extra towels and shower bench for my elderly mother provided.
Bathroom tub had a very slow drain, water pressure low, and dirty floor behind bathroom door and in some other floor areas.
very good
Room was great. Room enough for everyone , clean , comfy!!! Pool was great!!
Breakfast was nasty. When asked for extra pillow and blanket (due to we had a sleeper sofa in room) the staff said we do not have that. so we had to roll up our cloths to make a pillow.
I've stayed at this Hampton Inn many times in the past but not the handicapped rooms. The location is great for visiting my family. The front desk staff was great.
We had to change rooms because the AC was stuck at 60 degrees. The wall thermostat didn't work and the unit thermostat was frozen at 60 degrees.
The handicapped accessible bathroom didn't have a tall toilet. Two tile molding pieces in the bathroom were missing.
On check-out I was told the hotel will be renovated......it's time.
The bathroom water pressure was too low.
The hotel was clean and the bed was comfortable. Because of the reservation mistake, they did reduce the price of the room, which was appreciated.
We reserved a handicap room through Booking.com. The hotel indicated that you never told them that we needed handicap. At 4:30AM when I was trying to stand up from a very low toilet, I was furious! This is not acceptable.
Nothing
It was not adequate, very old and the breakfast was a joke: pladic cutlery, plasic cups and carton plate. Very sugary and processed food
Breakfast included, great gym and pool.
Liked everything.
I am a Hilton Diamond member with 75 nights already in 2025, and I was disappointed by my experience at this Hampton Inn & Suites. I requested a modest 2 PM checkout so my family and I could attend a hockey game later that afternoon without having to sit outside with our belongings.
The hotel would only extend checkout to noon, and then quoted me $175 to stay until 2:30 PM.
As a frequent Hilton guest, I have always valued the consistency, recognition, and loyalty benefits that come with my status. This policy feels out of step with those standards. A 1–2 hour extension should be a simple courtesy, especially for a Diamond member, not treated as an excessive upcharge.
While the property itself is clean and comfortable, this experience left me questioning the value of my loyalty. I hope Hilton reviews this approach so that Diamond members feel appreciated rather than penalized.
The location was perfect for us. Excellent and immaculate facilities. We loved the outdoor fire pits and pool. Breakfast was nice. Lots of parking. Great staff!
Not a thing, it was perfect
Sam at the desk was the GOAT. Enjoyed our stay.
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