Hotel Säntis

Hotels
8.9 (151 reviews)
Landsgemeindeplatz 3 , Appenzell , ch

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious food
Cons:
Parking fees
Breakfast quality issues
Cleanliness concerns

Categories

Cleanliness
8.04
Some guests mentioned cleanliness issues, particularly with the sofa and overall condition of the room.
Service
9.51
Staff were frequently described as friendly, welcoming, and providing good service.
Location
9.55
Guests praised the hotel for its excellent location in the middle of town, allowing for easy access to attractions.
Room Quality
9
Rooms were generally described as comfortable and well appointed, although there were mentions of missing amenities like air conditioning.
Amenities
8.53
While some amenities received praise, there were issues noted with parking fees and breakfast offerings.
Value for Money
7.99
Some guests felt that the prices did not match the quality of experience, especially regarding breakfast.
Food and Beverage
9.04
The restaurant received high praise for dinner and overall quality, but breakfast could be improved.
Overall Experience
9.51
Guests generally had a very positive experience, considering returning and recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:31

Property Description

Magnificent Mountain View

Gastronomic Delights: Indulge in our light and wholesome cuisine, complemented by a popular wine list and local specialties in our cosy "Landsgmend-Stobe".

Relaxing Retreat: Unwind in rooms equipped with work desks, safes, and TVs, along with private bathrooms. Enjoy the extensive spa and seminar facilities for a rejuvenating stay.

Immerse yourself in the beauty of Appenzell, pampered by the Heeb family after your outdoor adventures. Explore unique shops near the hotel for a memorable experience.

Book now for an unforgettable stay at Romantik Hotel Säntis!

Important information:

Please note that when checking in with dogs, an extra fee of CHF 15.00 per night applies

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 25 per person per night when using an available cot.
    Children up to and including 5 years old stay for CHF 70 per person per night when using an existing bed.
    People 3 years old and over stay for CHF 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 151 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 9
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 9.51
U
Ulrich Hans • couple • ch
9
Cons:

Sehr zentral gelegen.

2026-02-12 • via Nuitee
M
Maria • family_with_children • ch
10
2026-01-26 • via Nuitee
E
Eva und Hans-Jörg • couple • ch
8
Wie immer, sehr schön
2026-01-22 • via Nuitee
P
Patrick • extended_group • ch
8
2026-01-20 • via Nuitee
T
Trix • couple • ch
7
2026-01-19 • via Nuitee
D
Dugal • couple • au
8
Cons:

Very hot and no AC or fans. Windows open lead to flies.

2026-01-19 • via Nuitee
A
Adrian • couple • ch
10
2026-01-19 • via Nuitee
S
Salah • family_with_children • sa
10
2026-01-19 • via Nuitee
F
Felix • solo_traveller • ch
9
Ist empfehlenswert
Pros:

Ambiente Lage

Cons:

das Wetter :-)

2026-01-19 • via Nuitee
G
Gary • couple • us
10
Would definitely book again. Staff was super friendly and ready to help.
Pros:

Lovely room and clean. Close proximity to points of interest.

Cons:

Room had poor lighting.

2026-01-13 • via Nuitee
C
Christoph • solo_traveller • ch
9
2026-01-05 • via Nuitee
S
Sathok • couple • th
9
Excellence
Pros:

Location are in small town. Close to all you need supermarket and some cloth shop. The owner Scottish Lady very friendly
look after us so well. The breakfast are so many choice egg were freshly cooked.

Cons:

Our room were great. Clean and comfort. Conveniently carpark just behind hotel.

2025-12-30 • via Nuitee
U
Urs • solo_traveller • ch
8
2025-12-26 • via Nuitee
M
Michael • solo_traveller • au
9
Pros:

Breakfast was wonderful

Cons:

n/a

2025-12-24 • via Nuitee
P
Piet • solo_traveller • nl
9
Prima
2025-12-17 • via Nuitee
G
Giovanni • extended_group • ch
10
Ein erholsamer Samstag Sonntag in einer traumhaften Umgebung
Pros:

Das Frühstück war sehr gut, die Produkte regional und von bester Qualität!

Cons:

Nichts

2025-12-14 • via Nuitee
T
Therese • couple • ch
8
2025-12-08 • via Nuitee
C
Carsten • couple • de
8
Sehr schön, sehr stilvoll, tolle Lage!
Pros:

Ein sehr schönes, stilvolles Hotel, die Zimmer in gepflegtem Stil, ohne zu übertreiben, alles sehr sauber.
Und natürlich die Top-Lage.
Privat-Parkplatz, sehr gutes Restaurant, nette Mitarbeiter, alles bestens, sehr zu empfehlen!

Cons:

Die Wärmeregulierung im Zimmer nicht möglich, es war viel zu warm. Und die Kopfkissen sind leider sehr schlecht.

2025-12-07 • via Nuitee
F
Francois • solo_traveller • gb
8
2025-11-08 • via Nuitee
S
Stefanie • couple • ch
8
2025-10-31 • via Nuitee