Hotel Alpha Thun

Hotels
7.4 (1455 reviews)
Gwattstrasse 4 , Thun , ch

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central Location
Helpful Staff
Clean Rooms
Cons:
Inconsistent Service
Comfort Issues

Categories

Cleanliness
7.03
Multiple mentions of cleanliness but some issues reported with check-in process.
Service
7.5
Some reviews mention helpful staff, but issues with reception noted.
Location
8.54
Positive feedback about the central location and nearby amenities.
Room Quality
6.99
Issues with bed comfort and mattress softness reported.
Amenities
7.02
Amenities were adequate, but some improvements suggested.
Value for Money
7.18
Good value mentioned, but some services expected to be better.
Food and Beverage
7.53
Breakfast generally praised, but some guests found it lacking.
Overall Experience
7.4
Mixed experiences reported, balancing good aspects with noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:08

Property Description

Unique Location and Dining Experience

The alpha thun hotel, nestled next to Lake Thun and the marina, offers rooms with charming wooden furniture. Guests can indulge in freshly-made dishes with seasonal ingredients at the innovative restaurant. Free beverages and snacks in the lobby add to the welcoming atmosphere.

Comfortable Accommodation Options

Choose from rooms with private or shared bathrooms, catering to different preferences. The hotel's restaurant, recognized for its use of regional products, promises a delightful culinary experience.

Convenient Amenities and Nearby Attractions

Enjoy complimentary Wi-Fi throughout the hotel and explore the nearby congress Centre of Thun and Schadau Palace. With the Thun Train Station a short walk away, accessing the hotel is convenient via local bus. Don't forget to make use of the PanoramaCard Thunersee for added perks during your stay.

Experience a blend of comfort and convenience at alpha thun hotel - book your stay now!

Important information:

Please note that the reception is only open until 20:00 from Monday to Saturday and until 12:00 on Sundays. If arriving after these times, you need to inform the hotel in advance of your late arrival. You can use the Special Requests box when booking or contact the property.

Please note that extra beds can only be placed in some of the double rooms. Other room types do not offer enough space for an extra bed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 20 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for CHF 25 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1455 reviews
Cleanliness: 7.03
Service: 7.5
Location: 8.54
Room Quality: 6.99
Amenities: 7.02
Value for Money: 7.18
Food and Beverage: 7.53
Overall Experience: 7.4
B
Bettina couple ch
9
2026-06-06 via Nuitee
H
Holly solo_traveller gb
9
Pros:

Clean, bright, friendly staff

2026-06-05 via Nuitee
S
Sylva couple de
9
Pros:

Das Frühstücksbuffet

2026-06-05 via Nuitee
B
Blanc-Keller solo_traveller ch
8
Pros:

Quand on rentre à l'hôtel après une journée de vadrouille on est heureux de pouvoir s'asseoir dans le jardin et consommer les bons plats du resto.

Cons:

Malgré que la salle de bain est clean les traces brunes de calcaire dans la cuvette de WC donnent une IMPRESSION de mal-propre et c'est dommage.
La réclamation (2 jours consécutifs) que la TV ne fonctionne pas (Kein Signal) n'a pas vraiment été prise au sérieux.... Pas d'explication du pourquoi et non plus d'excuses...

2026-06-05 via Nuitee
M
Milou solo_traveller nl
8
Pros:

Mit Kurkarte kostenlos im Bus, Haltestelle vor der Tür, Parkplatz a 4 CHF pro 24 Stunden vor der Tür, Lage nahe am See.

2026-06-04 via Nuitee
A
Adelina couple ch
7
Pros:

Das Personal war sehr freundlich und das Essen im Restaurant war gut.

Cons:

Leider keine Minibar im Zimmer um etwas kühles zu trinken, wünschenswert bei 32 °C.
Das Bett war zu weich für mein Geschmack und das Frühstücksangebot mager.

2026-06-02 via Nuitee
N
Nusrat couple kw
4
Pros:

Room was clean. Breakfast was ok.

Cons:

The host was not responding my messages before check in, neither via booking.com nor via sms as i wanted to drop my luggage and travel, but as host did not respond, i had to readjust my plans. There is not light in the bathroom, when i asked i was told it is not part of design of hotel. hotel is close to park for kids so very noisy. Hotel is 10 min bus ride from train station. I also asked if i can wash my clothing, i was told yes, without telling i need to pay 10 CHF, later i was informed i need to pay for this service which was surprise. Tea and coffee facility is at ground floor, so you have to go down for this each time. Additionally, if you want to visit Interlaken, Brienz while staying this hotel, note that Thun is far away and it is better to book hotel in other towns as train ticket is expensive. Definitely not worth its value.

2026-06-02 via Nuitee
R
Robert couple de
8
2026-06-02 via Nuitee
S
Sévine Mediha Jeanne solo_traveller ch
10
Pros:

Parfait

2026-06-01 via Nuitee
C
Candice family_with_children ch
8
2026-06-01 via Nuitee
F
Flumet-Baillif solo_traveller ch
5
Pros:

Un emplacement parfait pour écouter un concert au kkthun, pour faire du vélo.

Cons:

Des lits trop mous, des serviettes de bain très râpeuse et qui n'essuie pas.
Un problème de barrière de langue.
Pour terminer les nettoyeuses qui sont entrées dans la chambre avant 8h.

2026-05-31 via Nuitee
K
KIYOSHI solo_traveller th
10
Pros:

バスの無料パスを発行してくれた
朝食はコンチネンタルがセット
バスタブがあってくつろげる

2026-05-31 via Nuitee
M
Monika family_with_children ch
7
Preisleistung war gut
Pros:

Das Frühstück war gut auch die Lage war optimal
ÖV vor dem Hotel

Cons:

Im Zimmer hatte es viele lange Haare auf dem Boden insb. im Bad
Keine Klimaanlage, im Sommer viel zu heiss
Vorhänge hatten Risse

2026-05-30 via Nuitee
C
camille extended_group fr
8
Très bon séjour à l'hôtel Alpha
Pros:

l'hôtel est bien situé avec un arrêt de bus juste en face pour rejoindre le centre de Thoune et vous pouvez demander la panorama card à l'hôtel pour bénéficier de la gratuité des bus à Thoune.
la taille de la chambre et le fait d'avoir deux fauteuils et une table basse (un petit frigo dans la chambre aurait été un plus au regard de la chaleur que nous avons eue)
la literie
le personnel très accueillant et souriant
un bon petit déjeuner

Cons:

malheureusement, lors de notre séjour, il y avait une fête foraine juste en face de l'immeuble.

2026-05-29 via Nuitee
M
Matthias extended_group ch
10
Pros:

Sehr sauber, Zimmer mit dem wichtigsten ausgestattet, reichhaltiges Frühstück,

2026-05-29 via Nuitee
C
Clement couple au
9
Pros:

Great room and breakfast!

Cons:

Unfortunately the key lock did not work and we had to wait a bit

2026-05-29 via Nuitee
R
Rosa Maria solo_traveller at
7
2026-05-28 via Nuitee
J
Jens family_with_children de
10
Pros:

Die Bedienung beim Frühstück ein Kaffee und weg war sie sie

Cons:

Der TV Empfang

2026-05-27 via Nuitee
S
Schmid Killoh solo_traveller ch
9
Pros:

Sehr nettes Personal und schönes Frühstücksbuffet

2026-05-27 via Nuitee
P
Patrick extended_group ch
8
2026-05-26 via Nuitee