Unique Hotel Post

Hotels
9.2 (575 reviews)
Bahnhofstrasse 41 , Zermatt , CH

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Room service
Heating
Hiking
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Comfortable rooms
Cons:
High price for some services
Minor food issues

Categories

Cleanliness
9.26
Most reviews indicate a clean and well-maintained environment.
Service
9.73
Staff were consistently praised for their friendliness and helpfulness.
Location
9.77
Many reviews highlighted the excellent location of the hotel.
Room Quality
9.42
Guests reported comfortable, cozy, and well-decorated rooms.
Amenities
9.05
Most amenities were well-reviewed, though some found the spa too small.
Value for Money
8.21
One review mentioned that the price was on the higher side.
Food and Beverage
8.76
Breakfast was frequently praised, though some minor issues were noted.
Overall Experience
9.43
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:40

Property Description

Luxurious Accommodation with Stunning Views

Spa Retreat and Fine Dining
Indulge in relaxation at our spa area offering a sauna, steam bath, hot tub, and rejuvenating massages. Enjoy culinary delights at our 3 restaurants serving a variety of dishes.

Convenient Amenities and Services
Benefit from free Wi-Fi, complimentary transfers to nearby stations, and a car-free village experience in Zermatt.

Book now to experience the perfect blend of luxury and convenience at Unique Hotel Post.

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. The train ride from Täsch to Zermatt takes 15 minutes. The hotel is a 5-minute walk from the train station.

Please inform the hotel at least 10 minutes before your arrival in Zermatt if you want to make use of the free transfer service.

Please note that all the hotel's restaurants and bars are only open during the winter season. Limited opening times apply in other seasons.This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

9.2
Based on 575 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 9.42
Amenities: 9.05
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.43
J
JOSEP • solo_traveller • es
10
2026-09-19 • via Nuitee
L
Linda • solo_traveller • us
10
Pros:

Really cool building. Sad we could only stay one night as our room was gorgeous. Great linens & pillows

Cons:

Bathroom lighting a bit dim, or maybe I just didn't find the right switch

2026-09-19 • via Nuitee
R
Remi ABRIBAT • couple • fr
5
Ne prenez pas le risque de réserver dans cet hôtel si voulez passer une nuit paisible
Pros:

Le fait qu'après notre réclamation on nous est changé de place. Les cocktails du bar à cocktail étaient bons
Les parties communes sont très agréables

Cons:

Note chambre était situé sur la rue principale directement sous l'entrée de la discothèque de l'hôtel. Les gens qui sortaient de la discothèque sont restés dans la rue pour continuer à boire te chanter jusqu'à 5 heures du matin sans aucune intervention du personnel de l'hôtel. Sans aucun double vitrage nous nous sommes endormis à 5h30 du matin
Petit déjeuner à améliorer

2026-09-14 • via Nuitee
F
Fadel • couple • sa
10
2026-09-14 • via Nuitee
M
Mary • couple • us
10
Highly recommend Unique Post Hotel if staying in Zermatt.
Pros:

Great location in the village. Within walking distance to the train station, restaurants, gondolas, Gornergrat rail, and shopping.

Cons:

N/a

2026-09-10 • via Nuitee
B
Burbuqe • couple • ch
8
2026-09-08 • via Nuitee
S
Sonja • couple • ch
10
Pros:

Sehr gutes Essen, freundliches Personal, sehr schönes Hotel und Zimmer top

2026-09-08 • via Nuitee
J
Jason • couple • au
10
I could not recommend them highly enought and cannot wait to be back! Exceptional....
Pros:

An exceptional experience at a world-class location with all the trimmings! A beautiful site and all of the hospitality and luxury that the Swiss are just the best at.

Cons:

The room was a little hot at night, but Europe and air conditioners are not bed fellows just yet!! And it was a hot summer!

2026-09-06 • via Nuitee
B
Beatriz • extended_group • ch
10
Parfait
Pros:

L’accueil impeccable.

2026-09-03 • via Nuitee
S
Stefan • couple • de
10
Sollten wir noch einmal nach Zermatt kommen, würden wir dort wieder einchecken wollen.
Pros:

Das Zimmer war sehr gut aufgeteilt und sehr stimmig möbliert. Zwei Balkone, davon einer mit Blick auf das Matterhorn, waren perfekt.
Das Personal war - besonders an der Rezeption- sehr freundlich und zugewandt, aber auch im zugehörigen Pub und Restaurant. Der Voucher zur Begrüßung wurde in der Bar eingelöst.

2026-09-01 • via Nuitee
Y
Yvan • family_with_children • ch
10
Au top
2026-08-27 • via Nuitee
S
Sevan • extended_group • us
10
2026-08-26 • via Nuitee
B
bodyam2025 • Family
10
best!
Pros:

This is one of those rare hotels that you fall in love with from the very first minute, making you feel not just like another guest, but like a welcome friend coming home.

The team is truly incredible instead of simply handing over the keys, they gave us a warm personal tour, sharing the building's rich history and the stories behind its interior details, as every single corner here has its own soul.

The food deserves a special mention on its own, with every dish at the restaurant prepared to the highest standard.

We loved absolutely everything down to the finest detail; it is rare to find a place you never want to leave and where you already find yourself planning your next stay on check-out day.

Highly recommended from the bottom of my heart!

2026-08-17 • via Tripadvisor
Y
yuliiaz92 • Friends getaway
10
A perfect Zermatt escape — food, comfort, and views that stayed with me
Pros:

We stayed at Unique Hotel Post Zermatt and honestly, it exceeded every expectation. Start with the food — breakfast and dinner were both outstanding, some of the best hotel dining I’ve experienced. The chef deserves serious recognition.

Our room had a private jacuzzi and an incredible direct view of the Matterhorn — an unexpected bonus that made the stay feel truly special. After a full day of hiking, the bed gave me the best sleep I’d had in a long time. It’s clear every detail was carefully thought out, right down to how quiet the rooms are — the soundproofing is excellent, you genuinely don’t hear a thing from outside your walls.

Staff were warm, attentive, and made us feel taken care of the whole time. The hotel also has 5 different bars plus its own club, so there’s plenty of energy if you’re looking for it — a nice contrast to how peaceful the rooms are.

The spa is its own highlight — we left completely relaxed and recharged.

We’re already planning to return for the winter season. Highly recommend to anyone visiting Zermatt.

2026-08-17 • via Tripadvisor
M
Michael • family_with_children • us
10
Fantastic
Pros:

Location was great. Room was great. Tub/Shower was nice. We liked that the bathroom was separate but yet very connected to the room. The breakfast was great. We liked to start the day there. The morning train was at 7 am one day so we were rushed from time that day since breakfast starts at 6:30

2026-08-17 • via Nuitee
C
Christophe • couple • ch
9
Très bon hôtel au coeur de Zermatt
Pros:

Hôtel bien situé au coeur de la station de Zermatt, sur la rue principale, mais pourtant très calme. Notre chambre était magnifique, pierre et bois, c'est du haut standing pour un prix correct. Le personnel était incroyablement serviable et agréable, on nous a proposé un verre de bienvenue, et au départ une bouteille d'eau et un taxi pour la gare !
Il y a un restaurant et un bar au rez-de-chaussée, mais nous ne les avons pas entendu. Belle salle de petit-déjeuner et buffet correct, sans être particulièrement remarquable.

Cons:

La vue sur la montagne n'est pas une vue sur le Matterhorn. Mais à ce prix-là, ça ne me choque pas, il faut juste le savoir.

2026-08-17 • via Nuitee
M
Mandy • solo_traveller • de
10
Pros:

Super Hotel mitten in Zermatt, tolles Personal. Sehr gemütliches Zimmer mit Blick aufs Matterhorn, sensationell. Es war ein echtes Erlebnis.

2026-08-12 • via Nuitee
C
Cecil • solo_traveller • ch
10
2026-08-10 • via Nuitee
M
Marie-Claude • solo_traveller • ch
8
2026-08-09 • via Nuitee
N
Nanda • family_with_children • nl
9
Top!
Pros:

Centrale ligging, moderne styling, faciliteiten (keuze uit verschillende restaurants behorende bij het hotel, jaccuzzi), erg goed ontbijt.

Cons:

Alles beviel super.

2026-08-03 • via Nuitee