Unique Hotel Post

Hotels
9.2 (479 reviews)
Bahnhofstrasse 41 , Zermatt , ch

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Nightclub
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Comfortable rooms
Cons:
High price for some services
Minor food issues

Categories

Cleanliness
9.26
Most reviews indicate a clean and well-maintained environment.
Service
9.73
Staff were consistently praised for their friendliness and helpfulness.
Location
9.77
Many reviews highlighted the excellent location of the hotel.
Room Quality
9.42
Guests reported comfortable, cozy, and well-decorated rooms.
Amenities
9.05
Most amenities were well-reviewed, though some found the spa too small.
Value for Money
8.21
One review mentioned that the price was on the higher side.
Food and Beverage
8.76
Breakfast was frequently praised, though some minor issues were noted.
Overall Experience
9.43
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:40

Property Description

Luxurious Accommodation with Stunning Views

Spa Retreat and Fine Dining
Indulge in relaxation at our spa area offering a sauna, steam bath, hot tub, and rejuvenating massages. Enjoy culinary delights at our 3 restaurants serving a variety of dishes.

Convenient Amenities and Services
Benefit from free Wi-Fi, complimentary transfers to nearby stations, and a car-free village experience in Zermatt.

Book now to experience the perfect blend of luxury and convenience at Unique Hotel Post.

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. The train ride from Täsch to Zermatt takes 15 minutes. The hotel is a 5-minute walk from the train station.

Please inform the hotel at least 10 minutes before your arrival in Zermatt if you want to make use of the free transfer service.

Please note that all the hotel's restaurants and bars are only open during the winter season. Limited opening times apply in other seasons.This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for CHF 100 per person per night when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    People 9 years old and over stay for CHF 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 479 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 9.42
Amenities: 9.05
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.43
M
Michelle • couple • ch
9
Super toller Aufenthalt mit vorbildlichem Personal an der Reception sowie beim Frühstück. Wir kommen wieder
2026-02-12 • via Nuitee
K
Kohlhammer • family_with_children • ch
8
Eine wunderschöne Zeit in Zermatt verbracht
Pros:

Der Spa-Bereich ist klein aber fein. Die Zimmer sind mit Liebe eingerichtet und sehr gemütlich. Der Blick auf das Matterhorn ist wunderschön. Das italienische Restaurant ist sehr zu empfehlen.

2026-02-10 • via Nuitee
E
Erjon • family_with_children • al
10
2026-02-08 • via Nuitee
M
Mariia • couple • ru
10
Супер отель в центре Ценматта с хорошим обслуживанием и завтраками
Pros:

Супер отель, новые номера, супер обслуживание

Cons:

Иногда по ночам громко играла музыка, но мы были к этому готовы

2026-01-31 • via Nuitee
S
Sandrine • solo_traveller • ch
8
2026-01-26 • via Nuitee
G
Gaby • couple • ch
8
Zermatt vielleicht im Sommer.
Pros:

Das Frühstück war gut. Das Essen auch gut. Die Lage nur 5 Minuten vom Bahnhof. Sehr schön eingerichtet. Personal sehr freundlich.

Cons:

Konnten 2 Nächte nicht schlafen. Lieben harte Musik aber nicht in der ersten Nacht bis morgens um 6 Uhr und in der 2 Nacht bis morgen um 3 Uhr. Sehr Schade. Sonst hat alles gepasst

2026-01-26 • via Nuitee
I
Isabella • extended_group • br
10
Excelente
Pros:

Hotel incrível, aconchegante, lindo, limpo e cheiroso. Café da manhã sensacional. Funcionários simpáticos e gentis.

2026-01-24 • via Nuitee
T
Tobias • couple • ch
9
2026-01-20 • via Nuitee
C
Cheyenne • couple • ch
8
2026-01-20 • via Nuitee
R
Roger • solo_traveller • ch
10
2026-01-20 • via Nuitee
G
Gabriele • couple • ch
7
Nicht Top begeistert aber ok.
Cons:

Das Zimmer war zu klein ,sonst schön
Frühstücksbuffet hat man gemerkt das noch nicht Saison ist.Personal noch nicht bereit am Morgen in der Küche.
Für einSpiegelei haben wir gegen einer 1/2 h gewartet.
Preis Leistung lässt zu wünschen übrig

2026-01-19 • via Nuitee
P
Petra • family_with_children • de
10
2026-01-19 • via Nuitee
J
John • family_with_children • us
10
A great location in the center of Zermatt.
Pros:

This place is really cool. Very unique. We had a mini suite that was multi level.

2026-01-19 • via Nuitee
G
Gino • extended_group • ch
9
A sure "will come back again"
Pros:

This has been one my best stays not only for a short ski weekend though in terms of experience and hospitality. The Hotel team does a fantastic job, from the pick up at the train station up until everyone around. Very supportive reception and concierge team, a super professional, friendly, kind and warm team at the restaurants and bars. The overall experince was a great one and I can hardly find one thing to say that I enjoyed less. A definite "will come back"

2026-01-19 • via Nuitee
H
Hassan • couple • om
10
Highly Recommended
Pros:

The hotel is perfectly located in the middle of the city, all hotel staff are very welcoming and helpful, shoutout to Lucas. We were lucky enough to have the duplex room which was amazing and cozy. The booking included free access to the spa. Worth mentioning that the hotel has a 2 bars (one had live music band at night), a lounge, and a nightclub which made it busy late night; security was present at all times.

Thanks to the hotel for the small gift for my wife’s birthday, much appreciated gesture.

Hotel is highly recommended based on location, great staff and great food as well.

Cons:

Nothing.

2026-01-17 • via Nuitee
J
John • extended_group • gr
9
Pros:

Central location , comfortable rooms , nice alpine style

2026-01-16 • via Nuitee
P
PETER • couple • au
8
2026-01-13 • via Nuitee
M
Miguel • couple • nl
9
2026-01-07 • via Nuitee
E
Esraa • family_with_children • sa
10
An unforgettable, flawless stay in Zermatt warm hospitality, breathtaking views, and memories I will cherish forever.
Pros:

Everything about this stay was exceptional. The staff were incredibly supportive and attentive from the very first moment from transportation arrangements, to the warm welcome, throughout the stay, and all the way to the breakfast experience. Their hospitality truly made us feel cared for at every step. Special thanks to Marcos and Vesna for their outstanding professionalism and kindness, and also to the Portuguese staff member (if I recall correctly, his name was Nicolas) who assisted with our luggage his help and friendliness were greatly appreciated.
The room itself was stunning, and the view was absolutely breathtaking something I will never forget.

Cons:

Honestly, nothing. The experience exceeded all expectations.

2026-01-05 • via Nuitee
M
Moncerrat • solo_traveller • mx
10
Pros:

Realmente me encantó, lo recomiendo al 100% a las personas súper amables el lugar súper lindo un excelente vista comodidad Comida riquísima además incluye el desayuno es perfecto

2026-01-02 • via Nuitee