Unique Hotel Post

Hotels
9.2 (525 reviews)
Bahnhofstrasse 41 , Zermatt , ch

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Nightclub
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Comfortable rooms
Cons:
High price for some services
Minor food issues

Categories

Cleanliness
9.26
Most reviews indicate a clean and well-maintained environment.
Service
9.73
Staff were consistently praised for their friendliness and helpfulness.
Location
9.77
Many reviews highlighted the excellent location of the hotel.
Room Quality
9.42
Guests reported comfortable, cozy, and well-decorated rooms.
Amenities
9.05
Most amenities were well-reviewed, though some found the spa too small.
Value for Money
8.21
One review mentioned that the price was on the higher side.
Food and Beverage
8.76
Breakfast was frequently praised, though some minor issues were noted.
Overall Experience
9.43
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:40

Property Description

Luxurious Accommodation with Stunning Views

Spa Retreat and Fine Dining
Indulge in relaxation at our spa area offering a sauna, steam bath, hot tub, and rejuvenating massages. Enjoy culinary delights at our 3 restaurants serving a variety of dishes.

Convenient Amenities and Services
Benefit from free Wi-Fi, complimentary transfers to nearby stations, and a car-free village experience in Zermatt.

Book now to experience the perfect blend of luxury and convenience at Unique Hotel Post.

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. The train ride from Täsch to Zermatt takes 15 minutes. The hotel is a 5-minute walk from the train station.

Please inform the hotel at least 10 minutes before your arrival in Zermatt if you want to make use of the free transfer service.

Please note that all the hotel's restaurants and bars are only open during the winter season. Limited opening times apply in other seasons.This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for CHF 100 per person per night when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    People 9 years old and over stay for CHF 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 525 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 9.42
Amenities: 9.05
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.43
M
Michaela • couple • ch
10
Pros:

Sensationelle Lage mitten in Zermatt, geräumiges Zimmer, sehr sauber, freundliches Personal. Sehr netter Empfang. Grosse Auswahl an Speisen zum Frühstück. Schneller und unkomplizierter Check-In und Check-Out.

2026-05-06 • via Nuitee
H
Himatsingka • solo_traveller • in
9
Pros:

Excellent hospitality, good spa

2026-05-05 • via Nuitee
R
Ralf • extended_group • de
9
Top Hotel in jeder Hinsicht
2026-05-05 • via Nuitee
R
Rebecca • couple • cn
10
2026-05-05 • via Nuitee
H
Hervé • couple • ch
8
Pros:

Emplacement dans la rue principale et proche de la gare
Accueil avec Prosecco offert
Balcon avec vue sur le Cervin

Cons:

Petit déjeuner pas à la hauteur d'un 4 étoiles
Cher au regard des prestations

2026-05-04 • via Nuitee
R
Randy Traylor • solo_traveller • us
10
Pros:

I can't Thank the staff enough! I left my ring, that was moms in the room after we checked out. The staff found it and put it in the safe for me until I could take train back from Montreux to pick it up. I was just sure I would never see it again. So grateful for the honesty and care.

2026-05-04 • via Nuitee
S
Sebastian • solo_traveller • ch
10
Herrvorragender Service
Pros:

Aussergewöhnlich freundliches und hilfsbereites Personal! Vom Reinigungs-Personal, übers Service-Personal zur Rezeption nur sehr freundliches und zuvorkommendes Personal erlebt! Das Zimmer war sauber und schön!

Cons:

Bei unserem Zimmer war gegenüber eine Bar die recht lange Betrieb hatte.

2026-05-04 • via Nuitee
T
Teresa • couple • ch
9
Overall an amazing stay :-)
Pros:

The room was beautiful and cozy, and so tastefully decorated in a sophisticated but rustic chalet style! Enjoyed the balcony too, even though we didn't have a view of the Matterhorn. Will request this the next time I book. The spa was lovely, we had it to ourselves as it was low season (late April). The breakfast was delicious and so varied and tasteful, and the staff were attentive and friendly. We really appreciated the staff at reception too, both at check-in and check-out. I'd like to mention that Ayan was exceptionally friendly and helpful! We loved the fact that the hotel has some cool bars both in and outside, as well as a great club just downstairs! It was our first time at the Unique Hotel Post (though not the first time in Zermatt) and would definitely stay here again. Thank you for making our stay so memorable and enjoyable!

Cons:

The only comment I would have is the "open" bathroom , just behind the bed, which doesn't offer much privacy. But at least the toilet is private.

2026-05-01 • via Nuitee
L
Lisandra • solo_traveller • br
9
2026-04-27 • via Nuitee
L
Luana • couple • ch
9
Alles top - wir würden jederzeit wieder hierher kommen!
Pros:

Sehr stylische und gemütliche Zimmer, hervorragendes Bett! Das Personal war stets bemüht und hilfsbereit, und wir haben im Restaurant La Vivanda sehr gut gegessen. Leider hatten wir keine Zeit, das Spa zu erkunden - dieses wäre aber bestimmt auch ganz toll gewesen!

Cons:

-

2026-04-25 • via Nuitee
U
Ulrike • solo_traveller • de
10
2026-04-25 • via Nuitee
C
Colin • family_with_children • au
10
Pros:

Excellent staff, friendly an helpful

Cons:

The many steps and stair a bit hard to navigate

2026-04-24 • via Nuitee
K
Kostyantyn • family_with_children • ch
10
Great stay in the heart of Zermatt where you choose to chill or party
Pros:

pretty much everything was great: facilities and cleaniness, breakfast and bars, personnel and location.

Cons:

can be a bit noisy in the night but very good sound isolation in room mostly solved it

2026-04-21 • via Nuitee
J
Julie • couple • ch
10
2026-04-19 • via Nuitee
P
Philippe • couple • ch
9
2026-04-16 • via Nuitee
G
gachet • solo_traveller • fr
9
Hâte de revenir ❤️
Pros:

Son charme

2026-04-16 • via Nuitee
B
Bryan • solo_traveller • au
10
This hotel has everything perfect!
Pros:

Great experience all the way from pick up at station to return drop off. Very central location convenient to everything, with great restaurants on site. All staff from cleaning to front desk to restaurant were extremely friendly and polite. We were upgraded to the loft and it was large and really clean and comfortable. Restaurant was also very good. Welcome drinks and offers for bottled water when we left were just minor things but really added to the overall experience. Will not hesitate to go back!

2026-04-16 • via Nuitee
N
Nicole • extended_group • ch
9
2026-04-16 • via Nuitee
Y
Yves • couple • ch
9
2026-04-14 • via Nuitee
V
VLAD-IULIAN • couple • ro
10
Excelent pentru o vacanta in Zermatt
Pros:

Totul este excelent.

Cons:

.

2026-04-14 • via Nuitee