Rey Carlos

Hotels
6.8 (1995 reviews)
Avenida de Tirajana, 14 , Playa del Ingles , es

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Children allowed
Pets allowed

Facilities

Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
Heated pool
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice amenities
Cons:
Old rooms
Cleanliness issues
Noise disturbances

Categories

Cleanliness
5.44
Multiple reviews mentioned cleanliness issues, particularly with bathrooms needing renovation.
Service
8.41
Many reviews highlighted friendly and attentive staff.
Location
8.45
The location was frequently praised in reviews for convenience and accessibility.
Room Quality
5.9
Mixed sentiments about room quality; some rooms were noted as old and in need of updating.
Amenities
6.93
Amenities such as pools and breakfast were generally positively received.
Value for Money
6.39
Value perceived as fair for cost, but some guests expected more due to room conditions.
Food and Beverage
6.94
Food quality was mentioned positively, but with some critique of the buffet.
Overall Experience
5.91
Overall experiences varied significantly due to room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 08:36

Property Description

Prime Location in Playa del Inglés:
Rey Carlos, ideally located in the heart of Playa del Inglés, just 500 meters from the beach and a short stroll from the popular Yumbo Shopping Centre.

Elegant Rooms and Suites:
Experience luxury in every detail with elegantly decorated rooms and suites offering breathtaking views from private terraces, equipped with modern amenities including a fridge and a comfortable lounge area with satellite TV.

Relaxation and Dining Options:
Unwind by the outdoor pool or in the hot tub, indulge in delicious buffet meals at the main restaurant, and savor light refreshments at the snack bar or poolside bar - perfect for a leisurely vacation.

Book your stay at Rey Carlos now for an unforgettable experience in Playa del Inglés!

Important information:

Please note that centralized air conditioning is provided in rooms from June to September.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 20 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 1995 reviews
Cleanliness: 5.44
Service: 8.41
Location: 8.45
Room Quality: 5.9
Amenities: 6.93
Value for Money: 6.39
Food and Beverage: 6.94
Overall Experience: 5.91
G
Gary • couple • gb
6
Pros:

Location

Cons:

We were charged a premium rate due to the carnival but the carnival was postponed and there was rooms on offer for €200 less but we still payed the premium

2026-03-27 • via Nuitee
L
Luiz Antonio • couple • br
3
Não vale o preço. Por fora parece lindo, mas por dentro muito ruim.
Pros:

Quarto antigo e sujo. Não tinha sabonete e a pia tava entupida.

Cons:

Não gostei das instalações pois eram muito velhas. O cofre não funcionava, a pia tava entupida. E ainda fomos obrigados a usar uma pulseira de “festa” pra ficar usando durante toda a estadia.

2026-03-27 • via Nuitee
T
Tinatin • couple • se
9
2026-03-26 • via Nuitee
A
Antonio • couple • it
1
Potrebbe essere un buon hotel curando di più la pulizia.
Pros:

Buona la posizione

Cons:

Cattivi odori del bagno
Tende cariche di polvere
Moquette nei corridoi usurate sporche che emanano polvere e cattivi odori.

2026-03-26 • via Nuitee
R
Ramon jesus • extended_group • es
5
2026-03-24 • via Nuitee
J
jackson • couple • gb
7
Great breakfast , friendly staff nice pool with a bar great lounge , would recommend as location is good .
Pros:

Good location , great breakfast , pool, helpful staff.

Cons:

The shower , the tray dident hold the water in when showering in room 220 and ran out on to the bathroom floor then the water ran into the hall.
Needs a better seal .also the patio door slams shut and you can’t open it from the outside . So I got locked out once when I was on my own.

2026-03-24 • via Nuitee
C
csabaszlavi • couple • de
2
Das Preis-Leistungs-Verhältnis stimmt überhaupt gar nicht.
Pros:

Die Lage des Hotels ist sehr gut, das Personal ist nett, höflich und sehr zuvorkommend.
Das Frühstück war gut, obwohl die Spiegeleier sahen manchmal fürchterlich aus.

Cons:

Die Einrichtung des Zimmers ist komplett heruntergekommen, die Boden- und Wandfliesen sind gebrochen, teilweise von Schimmel befallen. Die Betten sind komplett ausgeleiert, gebeult, ein guter Schlaf ist nicht möglich. Die Rücklehne des Stuhls auf dem Balkon ist gebrochen, hat mein T-Shirt zerrissen. Die Steckdosen-Schalter Einheiten stammen vom Mittelalter, sitzen ganz lose in der Wand, sind nicht sicher. Die Beleuchtung von billigen China-Waren sind schäbig und ungenügend. Das Möbel in der Lobby ist vollkommen von Katzen zerkratzt, geschweige denn von Katzenhaaren.

2026-03-23 • via Nuitee
T
Trude • couple • no
9
Koseligt hotel med sentral beliggenhet.et pluss at rommet har kjøkken
Pros:

Terassen og størrelsen på rommet samt beliggenhet

Cons:

Skulle hatt en overmadrass

2026-03-23 • via Nuitee
V
Virginia • couple • es
2
HORRIPILANTE
Pros:

Únicamente la ubicación.

Cons:

Horrible. Obsoleto.
- La habitación muy antigua, olía a viejo.
- El mobiliario se caía a cachos
- En las camas, no hay ni colcha, solo una triste sábana fina. Tuvimos que sacar unas mantas roñosas.
- El baño no estaba limpio cuando llegamos. Había pelos en la ducha. Tuvimos que desinfectar.
- Los sillones de “cuero” de los años 70 más o menos
- Mesas y sillas de la habitación sucias
- Buffet de muy mala calidad…
- Escuchamos a una vecina de habitación gritar “cucaracha”.
-Zonas comunes sucias y anticuadas.

Estuvimos a nada de irnos.

Pagamos un precio muy alto (Carnaval) y el hotel es decepcionante. Necesita una gran renovación. ¡No vayan! Hay hoteles mucho mejores en la zona por el mismo precio.

2026-03-22 • via Nuitee
K
Kevin • couple • gb
9
2026-03-21 • via Nuitee
E
esteban • couple • es
1
No se te ocurra reservar este hotel. Te arrepentirás y arruinará tus vacaciones
Pros:

Nada..
El.peor hotel en el que he estado

Cons:

Hotel pésimo.
Sin mantenimiento, una vergüenza.
Todo roto,,viejo y sucio.
No cambiaron las sábanas en 10 días.
Había cucarachas en la habitación y en recepción ni se inmutaron, sege que es algo habitual.
El desayuno malisimo

2026-03-20 • via Nuitee
C
christina • couple • se
4
Jättebesvikelse
Pros:

Frukost var väldigt bra

Cons:

Slitet mycket problem se bifogad bild (första intrycket toalettstol helt lös ej fastskruvad )

2026-03-20 • via Nuitee
A
Alan • solo_traveller • gb
6
Pros:

Good location nice pool, staff friendly

Cons:

Very dated. Food variety poor and very bland

2026-03-20 • via Nuitee
R
Ralitsa • couple • gb
10
Great stay
Pros:

Excellent stay for a great price! The hotel offers fantastic value for money — the staff were incredibly friendly and helpful, the rooms were clean and comfortable, and the food was delicious, convenient location. I would definitely stay here again!

Cons:

It would be helpful if the restaurant included names or labels for the dishes.

2026-03-20 • via Nuitee
D
Dee • solo_traveller • gb
10
Excellent
Pros:

Friendly helpful staff

2026-03-19 • via Nuitee
K
Kristiina • couple • fi
7
Pros:

Huoneisto siisti. Aamiaisella henkilökunta ystävällistä. Aamiainen oli riittävä ja vaöinnan varaa sopivasti. Hotellin sijainti loistava, bussipysäkit lähellä.

Cons:

Huoneisto nuhjuinen, näköala parvekkeelta surkea. Illallisella kävimme kerran, ruoka haaleaa ja mautonta. Tähän nähden ei ollut hintansa arvoinen.

2026-03-19 • via Nuitee
D
Donato • couple • es
10
2026-03-19 • via Nuitee
S
Sofiane • couple • it
6
2026-03-18 • via Nuitee
L
Linda Maja • couple • dk
8
Pænt og rent med hjælpsomt og seriøst personale
Pros:

Rart og venligt personale. Afslappethed og vi fik den nødvendige hjælp når vi havde brug for det. Vi blev også opgraderet til suprême værelse.

Cons:

Sengene var alt for hårde for min smag. Fik ondt af at ligge på dem.

2026-03-18 • via Nuitee
N
nicolas • solo_traveller • fr
8
2026-03-18 • via Nuitee