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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Babysitting/child services
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Valet parking
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Hammam
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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Pool with view
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Pool bar
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Salt-water pool
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Emergency cord in bathroom
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Shuttle service (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Cooking class
Review Highlights
Categories
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Property Description
Luxurious Wellness Center and Spa
Villa Neri Resort & Spa boasts a complimentary wellness center featuring an outdoor pool, sauna, and Turkish bath. Relax and rejuvenate in style during your stay.
Exclusive Partner Private Beach Access
Guests of this 5-star hotel enjoy access to a private beach in Taormina with special discounted rates on amenities. Experience the ultimate relaxation by the sea with ease.
Elegant Rooms with Panoramic Views
Indulge in luxury within the extra-luxurious rooms at Villa Neri, complete with top-quality furnishings, marble and ceramic bathrooms, and stunning views from a private patio or balcony.
Book your stay at Villa Neri Resort & Spa now to experience the epitome of luxury and relaxation amidst the beauty of Etna Regional Park.
Pay-per-view channels are included in the rooms, but movies are at an additional cost.Swimming pool: Closed from Sat, Oct 31, 2026 until Sun, Nov 15, 2026
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. No extra charges.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
La camera veramente grande e magnifica
HOTEL MAGNIFICO AI PIEDI DELL'ETNA
Personale molto gentile ed educato, ottima scelta per soggiornare ai piedi dell'Etna.
Forse la colazione, da rivedere un po'
Tutto magnifico. Da provare il ristorante, il giovane chef é veramente talentuoso.
La piscina é stupenda, molto brave anche le massaggiatrici della Spa.
Colazione magnifica, personale molto gentile e cordiale.
STRUTTURA STUPENDA, CAMERE MOLTO BELLE E CIBO BUONISSIMO
Buonissima, ottimi i piatti preparati dagli chef a vista
The property was well cared for and situated in one of the most peaceful settings we have ever been in. We were able to spend the days by the pool watching the ever changing scenery of Mount Etna. All of the staff were welcoming and ensured that our stay was perfect. If we had any questions the reception team were able to assist us straightaway. The food was also exceptional! The produce used was some of the highest quality and each dish showcased each element.
Nothing, it was perfect.
The entrance gardens are nice
We saved Villa Neri for the end of a two-week trip through Sicily because we wanted to splurge on a luxury hotel near Mount Etna. Instead, it was the most disappointing hotel of our entire trip—and honestly one of the worst hotel experiences we've ever had.
We experienced:
A broken room lock that left us locked out for approximately 45 minutes (and then no entry OR LIGHTS for the remainder of our stay). Staff suggesting we leave our hotel room door partially open so we could get in and out.
No functioning lights in our room because the broken key-card system controlled the electricity. Packing for an early flight and using the bathroom in the dark.
A promised refund that the hotel later refused to honor (which seems to be a theme based on other reviews…)
No functioning Wi-Fi in our original room despite repeated complaints and multiple devices being unable to connect. Staff insisting the Wi-Fi worked when it clearly did not.
Being moved to a room that was a lower room category.
Missing towels on multiple occasions.
Bad breakfast and terrible service.
The most frustrating part was not the maintenance issues themselves. Things break. The problem was the complete lack of accountability.
And then, the ICING ON THE CAKE, after all of these issues, the hotel acknowledged the problems and offered us a refund. At checkout, we were told the manager wasn't available and that we would be contacted afterward to process it.
We never received a call (par for the course with this hotel). And once we got in contact with them, they acted like it never happened and are refusing to refund us.
Il posto ideale per rilassarsi
The property is absolutely beautiful, surrounded by nature, and feels like a romantic dream. The lobby staff were incredibly welcoming and gave us excellent recommendations for trips and restaurants, always with a smile. The room itself was high-end and very well-designed.
When paying a premium price, you don't expect to be nickeled-and-dimed. Although breakfast was included in our stay, we were shocked to discover at checkout that we were charged extra for ordering an omelet. No one in the restaurant mentioned this to us beforehand. When we brought it up, we were simply told that an omelet costs extra, but scrambled eggs would have been included. I travel worldwide and stay in luxury hotels (as well as standard ones), and I have never encountered something like this. Additionally, there were a few minor maintenance issues in the room, such as a light that didn't work in the shower.
The view
The pool was not heated as it was promised and also the staff did not know how to operate the facility
We also had a private place but there where people working across the road that could see us
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