Best Western Plus Rio Grande Inn

Hotels
•
Best Western Plus
8.5 (734 reviews)
400 East 2nd Avenue , Durango , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Amazing breakfast
Cons:
Pool cleanliness
Noise from rooms
Double charging issue

Categories

Cleanliness
7.58
The pool area was not clean, which affected the overall perception of cleanliness.
Service
9.05
The staff was friendly and helpful, with recognition of initial reservations.
Location
9.09
The location was perfect, just walking distance from stores and restaurants.
Room Quality
8.04
Rooms were clean and comfortable, though some noise issues were reported.
Amenities
8.07
The pool is great for families, but cleanliness needs to be improved.
Value for Money
8.53
Good value, but confusion over pet deposit affected perception.
Food and Beverage
9.08
The buffet was amazing with great breakfast options.
Overall Experience
8.55
Overall a good experience despite some issues with payment and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:40

Property Description

Indulge in Comfort and Convenience at Best Western Plus Rio Grande Inn

Luxurious Amenities: Enjoy an indoor heated pool, free Wi-Fi, and cable TV with HBO in every room. Unwind with a complimentary cocktail hour and wake up to a delicious continental breakfast.

Spacious Accommodations: Relax in well-equipped guest rooms featuring a microwave, fridge, and coffee maker. Opt for rooms with a sofa bed for extra comfort during your stay.

Fitness and Leisure: Stay active in the gym or unwind in the hot tub. Explore nearby attractions like the Durango & Silverton Narrow Gauge Railroad & Museum just a short walk away.

Experience the perfect blend of relaxation and adventure at Best Western Plus Rio Grande Inn. Book your stay now!

Important information:

Complimentary on-site parking is available for one car per reserved room.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DRO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 734 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
S
SuAnne • solo_traveller • us
10
Pros:

Everything!

2026-06-26 • via Nuitee
J
Jenna • couple • us
10
The location was perfect for exploring downtown
Pros:

Convenient location!

2026-06-25 • via Nuitee
4
471kimf • Couples
10
Great location
Pros:

A great place to stay while in Durango. Walking distance to downtown, train station and all the fun in town. Rooms where clean and comfortable. The staff was helpful when recommending a place to eat in town. No issues and would stay again.

2026-06-23 • via Tripadvisor
A
Angelo • solo_traveller • nl
9
Great stay
Pros:

All was great.

2026-06-23 • via Nuitee
R
Randall • extended_group • us
6
Good But bad A/C in June is not good
Pros:

Good location. Friendly staff Clean

Cons:

A/C. Was bad hot hallway warm rooms need A/C overhaul. Needs replacement or fixed

2026-06-23 • via Nuitee
D
Dave • couple • us
10
Nice Hotel and staff. Great breakfast and welcome drink!
2026-06-23 • via Nuitee
M
Maria • solo_traveller • us
10
2026-06-21 • via Nuitee
S
Samantha • family_with_children • us
10
Amazing! We will be coming back!!
Pros:

The rooms were really nice. Pool was clean. Views were amazing.

2026-06-17 • via Nuitee
S
Steve • couple • us
10
Fantastic stay
Pros:

Rooms were clean and comfortable great location and the price was reasonable. Kristi and her staff were wonderful. I would definitely recommend you stay here.

Cons:

Nothing

2026-06-17 • via Nuitee
S
Susan • solo_traveller • us
9
2026-06-15 • via Nuitee
S
Sallès • solo_traveller • fr
8
Pros:

Chambres spacieuses , confortables et propres . Proximité avec le centre ville .

Cons:

Chambre située très exactement entre le lobby et la piscine . Pas de fenêtre sur l'extérieur , on aurait dit une grotte ! C'est la porte qui est vitrée mais comme tout le monde passe devant ( s'arrête et discute fort s'en s'occuper de savoir s'il y a des chambres a côté , et ça peut être tard le soir ou très tôt le matin ... ) , obligés de fermer le store même en plein jour . Salle de petit déjeuner très glauque ... odeurs de chlore très présentes ...
C'était l'hôtel le plus cher de notre séjour et il aurait dû être le plus chaleureux et le plus confortable , ça n'a pas été le cas malheureusement et la "situation" de la chambre y a été pour beaucoup ( chambres 109 et 110 à fermer définitivement pour le bien être des clients merci )

2026-06-14 • via Nuitee
M
Melanie • solo_traveller • us
9
Pros:

It was very clean it was comfortable beds were very comfortable breakfast was good drinks were good no complaints

2026-06-14 • via Nuitee
C
Christina • couple • us
1
Cons:

I told the staff when we got there that I had a truck and trailer They said I could park in the back Later they called and said I couldn’t park there to park on the street but there was no space on street so we had to sleep in our truck at the park It was not good because my husband uses oxygen I hope that you will reimburse us for this room

2026-06-13 • via Nuitee
J
John • couple • gb
8
2026-06-10 • via Nuitee
S
socalukgirl • Family • Diamond Bar, California
8
Country living
Pros:

Just got back from staying here last week for 2 nights. Hotel was in a good spot in Durango. Easy to get around, didn't need a car. We really loved having a microwave in the room. It could get a little loud at times because the rooms face the pool, but the noise died down by 9. I also enjoyed the history of the building, fun to read all about it.

2026-06-08 • via Tripadvisor
V
Valeria • couple • it
7
2026-06-05 • via Nuitee
B
Brianna • couple • us
9
It was great.
Pros:

It was clean, couldn’t hear our neighbors, & it was close to the train. The breakfast was great, too!

Cons:

Nothing

2026-06-01 • via Nuitee
L
Lynn • couple • us
8
Comfortable
Pros:

Right where I needed it to be

Cons:

Older property…needs updating to compete with newer hotels in the immediate vicinity.

2026-06-01 • via Nuitee
K
Karl • couple • at
9
Schönes Hotel im Zentrum von Durango, auf jeden Fall empfehlenswert!
Pros:

Sehr freundlicher Empfang, es gibt ein gratis Getränk zur Happy Hour (5pm-7pm)
Schöne saubere Zimmer, großer Fernseher, Frühstück war auch gut!
Außergewöhnlich war der Pool innen mit der Zimmeraufteilung rundherum, ähnlich wie ein Atrium, um 22h ist Schluss am Pool sodass es keine Lärmbelästigung in der Nacht gibt!
Lage ist perfekt, die historische Altstadt von Durango mit den ganzen Lokalitäten oder der Bahnhof für die Durango Silverton Steamtrain Line ist alles locker zu Fuss zu erkunden.

2026-05-31 • via Nuitee
G
Gertrude • couple • us
9
Very pleasant stay
Pros:

Number one - the staff was excellent. Very responsive and friendly. Also, the location was great! Room was very comfortable.

Cons:

Some work was being down on neighboring hotel during our stay (seemed like they were close to finishing up). It could be noisy outside BW during the day.

2026-05-30 • via Nuitee