Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and maintained
Convenient location
Good breakfast
Cons:
Communication issues
Outdated facilities

Categories

Cleanliness
7.79
Guests noted the hotel was clean and well-maintained despite its age.
Service
7.26
Service quality was adequate but some guests felt communication could be improved.
Location
8.3
Conveniently located near transportation and local attractions.
Room Quality
6.75
Rooms are spacious but some noted that facilities are a bit outdated.
Amenities
6.78
Basic amenities available, but some guests wished for more options.
Value for Money
7.24
Reasonable price considering the location and offered services.
Food and Beverage
7.79
Breakfast received positive feedback for its quality and selection.
Overall Experience
7.26
Overall a pleasant stay, but some issues affected the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:24

Property Description

Luxurious Accommodations
Indulge in comfort and style at Kakegawa Grand Hotel, where each carpeted room is equipped with modern amenities such as a flat-screen TV, en suite bathroom, and air conditioning.

Culinary Delights
Satisfy your taste buds at our 5 unique restaurants offering a variety of cuisines, from authentic Japanese dishes to fusion Western and Chinese food. The Mandarin Lounge, Japanese Dining Kakegawa, Japanese Restaurant Kakegawa, Buffet Restaurant Silk Road, and Arcadia Dining Court are sure to delight your palate.

Convenient Services
Enjoy a hassle-free stay with our 24-hour front desk, laptop rental service, and complimentary Wi-Fi at public areas. Borrow bicycles, LAN cables, or mobile phone chargers to explore the nearby attractions like Kakegawa Castle and Kakegawa Kachoen Park. Book your stay now for an unforgettable experience at Kakegawa Grand Hotel.

Important information:

Carpeted rooms feature an private bathroom, air conditioning/heating and a refrigerator. All rooms also come with a hairdryer, free toiletries and a weighing scale.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

7.4
Based on 1108 reviews
Cleanliness: 7.79
Service: 7.26
Location: 8.3
Room Quality: 6.75
Amenities: 6.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 7.26
H
HIROYUKI • family_with_children • jp
10
Pros:

いつもスタッフが親切です。

Cons:

特になし

2026-09-05 • via Nuitee
M
Marina • couple • jp
5
ビュッフェの種類が豊富なのがよかったです。
Pros:

朝食のビュッフェの種類が豊富でした。どれにしようかなとワクワクした気持ちで朝ごはんを食べることができました。

Cons:

部屋の天井の電気がつかなかった点とスイッチがどこにあるのかわからなかったです。また、大きなランプが時々消えてしまうのが残念でした。設備が古いからなのか、シャワーをした時にふと上を向くと換気扇が汚れてることに目がいってしまいました。

2026-08-31 • via Nuitee
K
Kyoko • solo_traveller • jp
7
まあ、良かったです。また利用したいと思う
Pros:

部屋が広くて良かった
駅が近いし、荷物も預かってくれる

Cons:

部屋にお茶以外にコーヒーも欲しかった。
部屋着は、ズボンも欲しい。

2026-08-29 • via Nuitee
N
Naoko • solo_traveller • jp
9
2026-08-29 • via Nuitee
N
naoki • solo_traveller • jp
7
2026-08-27 • via Nuitee
まつしま • solo_traveller • jp
6
まぁまぁ
Pros:

フロントの対応

2026-08-26 • via Nuitee
S
Shiho • extended_group • jp
5
2026-08-23 • via Nuitee
T
TOMOMI • couple • jp
7
快適に過ごせました。
Pros:

駅が近く、観光に便利だった点。
朝食も品数か多くて良かった。

Cons:

チェックアウトをする際、ロビーにいた団体客がうるさかった。子供が多いとはいえ、公共の場なので周りの付き添いの大人が注意すべきである。

2026-08-21 • via Nuitee
K
Kimihiro • solo_traveller • jp
7
2026-08-19 • via Nuitee
H
hiroko • family_with_children • jp
9
楽しい思い出です。
Pros:

朝食が美味しかった。
各部屋が広くて満足でした。

Cons:

出来れば、椅子がもう1個欲しかった。

2026-08-18 • via Nuitee
匿名 • solo_traveller • jp
8
Pros:

清潔感

Cons:

大浴場があったら嬉しい😄

2026-08-15 • via Nuitee
S
Saki • solo_traveller • jp
3
2026-08-15 • via Nuitee
T
Takahiro • extended_group • jp
4
2026-08-11 • via Nuitee
A
Airi • extended_group • jp
5
2026-08-11 • via Nuitee
K
kosuke • solo_traveller • jp
10
2026-08-11 • via Nuitee
かおり • extended_group • jp
7
2026-08-09 • via Nuitee
利昭 • solo_traveller • jp
7
2026-08-08 • via Nuitee
M
M • couple • jp
8
2026-08-05 • via Nuitee
H
hisae • solo_traveller • jp
6
施設の古さが気になる
Pros:

グレードアップしていただいた事

Cons:

古いせいか清潔感が無い。

2026-08-05 • via Nuitee
シュン • solo_traveller • jp
8
2026-08-03 • via Nuitee