Hotel FIS

Hotels
•
TMR
8.3 (1254 reviews)
K Vodopádom 4028/6 , Poprad , sk

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Ironing service
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Noisy rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.63
Some reviews mention flies and poor maintenance affecting overall cleanliness.
Service
9.1
Positive comments about helpful and friendly staff.
Location
9.14
Many reviews praise the fantastic location for hiking and nearby amenities.
Room Quality
7.59
Comments indicate older furnishings and noise issues from thin walls.
Amenities
7.62
Limited breakfast options and outdated facilities noted by guests.
Value for Money
8.08
Some guests felt prices were high considering the overall experience.
Food and Beverage
8.63
Guests enjoyed the quality of food and breakfast offerings.
Overall Experience
8.6
Overall satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:04

Property Description

Mountain Paradise at Hotel FIS

Nestled by the tranquil Štrbské Lake, Hotel FIS offers a perfect retreat at the gateway to the Mlynická Valley.

Luxurious Wellness Amenities

Indulge in the spa's array of saunas, hot tub, and treatment rooms, or stay active in the gym and sports hall with various game options.

Delightful Dining and Renovated Rooms

Savor Slovak delicacies at the on-site restaurant, unwind at the lobby bar, and rest in newly-furnished rooms with mountain-style comfort.

Ready to immerse yourself in the beauty of High Tatras? Book your stay at Hotel FIS now and experience a blend of relaxation and adventure.

Important information:

Please note that the hotel only accepts dogs older than 6 months and the stay is surcharged. For further info please contact the property.

Cable car and water park tickets are included for registered Gopass members. It cannot be used on the arrival (check-in) day and the number of tickets corresponds to the number of nights spent at the accommodations establishment. Every ticket is nontransferable.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BTS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 1254 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.6
L
Luboš • family_with_children • sk
7
2026-02-14 • via Nuitee
D
Dobrotova • family_with_children • sk
10
2026-02-13 • via Nuitee
P
Pavol17 • couple • sk
10
spokojný, FIS je hotel kam chodím už 50 rokov
Pros:

áno, veľký výber

Cons:

wellnes, predtým bola eukalyptová sauna lepšia a kedysi aj veľký plavecký bazén, všetko je preč

2026-02-12 • via Nuitee
I
IRENEUSZ • family_with_children • pl
9
2026-02-10 • via Nuitee
P
Putalová • solo_traveller • sk
10
2026-01-31 • via Nuitee
K
Kamila • family_with_children • pl
10
Idealne ferie w magicznej krainie!
Pros:

Wspaniale jedzenie!🥘 Pysznie i różnorodnie.
Niesamowita lokalizacja 📍, przy stoku narciarskim.
Bungalow czyste, nieco odnowione i dwupokojowe -idealne dla rodzin 2+2 lub 2+3. Łóżko małżeńskie w sypialni oraz piętrowe w salonie. W bungalow (bez balkonu) jest nawet dodatkowa sofa, której brakuje w wersji z balkonem. Domki są wśród drzew , bliziutko głównego budynku. Nic na tu nie brakowało !Sam hotel nie jest nowy ale zadbany. Polecamy pobyt w ofercie ze skipassem , HB i Aquaparkami w cenie.
Fajny welness, idealny po intensywnym dniu na stoku⛷️

Cons:

Mało elastyczna recepcja, generalnie problematyczna i mało otwarta na gości. Może tak trafiliśmy;) Niemniej nie rzutowało, to na nasz pobyt w sposób znaczący …

2026-01-31 • via Nuitee
M
Monika • extended_group • sk
9
2026-01-28 • via Nuitee
B
Beata • family_with_children • pl
8
2026-01-27 • via Nuitee
R
Richard • couple • sk
7
2026-01-26 • via Nuitee
L
Lukas • family_with_children • sk
8
Pros:

Blizko k lanovkam, vyborna strava, prijemny personal

2026-01-21 • via Nuitee
M
Marcela • couple • sk
9
Pros:

Ubytko je čisté, vo výbornej lokalite, blízko svahu, turistických chodníkov. Neuškodilo by reštart zariadenia.

2026-01-20 • via Nuitee
V
ViktoriaVanc. • family_with_children • sk
8
Pros:

Ubytovanie v bungalovoch je v tesnej blízkosti svahu, ideálna poloha pre lyžiarov. Mavyše skipassy boli v cene pobytu. Príjemný a ochotný personál. Ústretová pani z recepcie nám umožnila skorší check-in. Wellness bolo príjemné a dostačujúce, aj keď nám trochu chýbala studená kaďa. Personál vo wellnesse veľmi ochotný a milý, pozdravujeme :).

Cons:

Kúpeľne v bungalovoch sú v pôvodnom stave, tiekol tam záchod. Inak bolo všetko v poriadku.

2026-01-20 • via Nuitee
P
Peter • couple • sk
10
Pros:

Profesionálny prístup

2026-01-19 • via Nuitee
J
Jaroslav • extended_group • sk
3
2026-01-19 • via Nuitee
I
Iryna • solo_traveller • by
9
Pros:

Convenient location, I started all my hikes from the hotel. Cosy, neat room, excellent shower. Plus I liked spending evenings in jakuzzi after the hikes.

2026-01-19 • via Nuitee
M
Marcela • couple • sk
10
Pros:

Ani tento rok FIS nesklamal. Radi sa sem vraciame a naozaj nie je čo vytknúť.
Čistota, strava personál, lokalita - hodnotím pozitívne.

2026-01-19 • via Nuitee
K
Katarína • family_with_children • sk
9
Pros:

lokalita a personál

Cons:

staršie izby a kupeľňa

2026-01-19 • via Nuitee
Šimčáková • solo_traveller • cz
8
Chápu , že už tam nejsou sportovci,tak chátrou tělocvična,sauna,bazén
Pros:

Byla jsem spokojená a hlavně, že jsem byla tam kde jsem kdysi bývavala i pracovala i když z kančelářě,kde jsem pracovala jsou lyže

2026-01-19 • via Nuitee
D
Dušan • family_with_children • sk
10
2026-01-19 • via Nuitee
K
Kacper • family_with_children • pl
9
Pros:

Odległość do szlaków. Troska o bezpieczeństwo.

Cons:

Monotonne posiłki

2026-01-19 • via Nuitee