Hotel FIS

Hotels
TMR
8.3 (1254 reviews)
K Vodopádom 4028/6 , Poprad , sk

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Ironing service
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Noisy rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.63
Some reviews mention flies and poor maintenance affecting overall cleanliness.
Service
9.1
Positive comments about helpful and friendly staff.
Location
9.14
Many reviews praise the fantastic location for hiking and nearby amenities.
Room Quality
7.59
Comments indicate older furnishings and noise issues from thin walls.
Amenities
7.62
Limited breakfast options and outdated facilities noted by guests.
Value for Money
8.08
Some guests felt prices were high considering the overall experience.
Food and Beverage
8.63
Guests enjoyed the quality of food and breakfast offerings.
Overall Experience
8.6
Overall satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:04

Property Description

Mountain Paradise at Hotel FIS

Nestled by the tranquil Štrbské Lake, Hotel FIS offers a perfect retreat at the gateway to the Mlynická Valley.

Luxurious Wellness Amenities

Indulge in the spa's array of saunas, hot tub, and treatment rooms, or stay active in the gym and sports hall with various game options.

Delightful Dining and Renovated Rooms

Savor Slovak delicacies at the on-site restaurant, unwind at the lobby bar, and rest in newly-furnished rooms with mountain-style comfort.

Ready to immerse yourself in the beauty of High Tatras? Book your stay at Hotel FIS now and experience a blend of relaxation and adventure.

Important information:

Please note that the hotel only accepts dogs older than 6 months and the stay is surcharged. For further info please contact the property.

Cable car and water park tickets are included for registered Gopass members. It cannot be used on the arrival (check-in) day and the number of tickets corresponds to the number of nights spent at the accommodations establishment. Every ticket is nontransferable.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BTS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 1254 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.6
H
helena family_with_children sk
9
2026-03-17 via Nuitee
J
Juraj couple sk
8
2026-03-17 via Nuitee
M
Monika family_with_children pl
8
2026-03-16 via Nuitee
M
Marek solo_traveller sk
9
2026-03-16 via Nuitee
D
Dušan couple sk
10
2026-03-12 via Nuitee
G
Günter solo_traveller de
5
Sehr gut gelegenes Hotel, aber für den gebotenen Komfort viel zu teuer.
Pros:

Lage ganz in der Nähe der Skilifte.

Cons:

Sehr kleines Einzelzimmer. Ganz wenige und versteckte Steckdosen. Aufzug fährt nicht in die unteren Etagen. Heruntergekommenes Fitnessstudio.

2026-03-10 via Nuitee
A
András family_with_children hu
8
2026-03-09 via Nuitee
E
Erika couple sk
10
top lokalita, dobre vybavenie
Pros:

blizko zjazdovky, mily personal, biliard, chutne jedlo

2026-03-09 via Nuitee
A
Alexandra Saxova family_with_children sk
9
Pros:

Lokalita hotela je pre lyziarov v zime idealna. Urcite za zmienku stoji aj nova terasa a vyborne ranajky.

Cons:

Starsie vybavenie izieb, velkost izby, ale podla recenzii sme boli na to pripraveni.

2026-03-07 via Nuitee
K
Katarína MT family_with_children sk
9
Dovolenka v Tatrách
Pros:

V apartmáne hotela Fis sme boli ubytovaní už viac krát keďže je blízko zjazdovky.
V cene ubytovania sú vynikajúce raňajky, skipas a menší wellness. Oceňujem možnosť uloženia batožiny po checkoute. Personál hotela bol príjemný a nápomocný.
Nová lanovka Porsche bola čerešničkou na torte..prišli sme aspoň na jeden deň z pobytu v Tatranskej Lomnici ..

2026-03-03 via Nuitee
J
Jiřina family_with_children cz
9
2026-03-01 via Nuitee
M
Michaela family_with_children cz
9
2026-03-01 via Nuitee
Łukasz family_with_children pl
8
2026-02-27 via Nuitee
B
Baráthová family_with_children sk
7
2026-02-25 via Nuitee
D
Dana couple sk
8
Pros:

Milý personál, skvelá poloha blízko vlekov, dobrá obsluha a jej slušné oblečenie- čierne nohavice a biele košele, u niektorých aj obleky dodávali večeriam punc luxusu.

Cons:

Jednoduché zariadenie, tenké steny, počuť z izby do izby.Chýbal mi povinný dresscod pre návštevníkov na večere.Personál v sviatočnom a hostia v teplákoch a šortkách.Napriek športovému zameraniu hotela majú byť ľudia na večeru slušne oblečení.

2026-02-25 via Nuitee
D
Denisa family_with_children sk
9
2026-02-24 via Nuitee
J
Janette family_with_children sk
8
2026-02-23 via Nuitee
J
jana katonakova family_with_children sk
9
Pros:

super poloha

2026-02-23 via Nuitee
L
Luboš family_with_children sk
7
2026-02-14 via Nuitee
D
Dobrotova family_with_children sk
10
2026-02-13 via Nuitee