Hotel FIS

Hotels
TMR
8.3 (1254 reviews)
K Vodopádom 4028/6 , Poprad , sk

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Ironing service
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Noisy rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.63
Some reviews mention flies and poor maintenance affecting overall cleanliness.
Service
9.1
Positive comments about helpful and friendly staff.
Location
9.14
Many reviews praise the fantastic location for hiking and nearby amenities.
Room Quality
7.59
Comments indicate older furnishings and noise issues from thin walls.
Amenities
7.62
Limited breakfast options and outdated facilities noted by guests.
Value for Money
8.08
Some guests felt prices were high considering the overall experience.
Food and Beverage
8.63
Guests enjoyed the quality of food and breakfast offerings.
Overall Experience
8.6
Overall satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:04

Property Description

Mountain Paradise at Hotel FIS

Nestled by the tranquil Štrbské Lake, Hotel FIS offers a perfect retreat at the gateway to the Mlynická Valley.

Luxurious Wellness Amenities

Indulge in the spa's array of saunas, hot tub, and treatment rooms, or stay active in the gym and sports hall with various game options.

Delightful Dining and Renovated Rooms

Savor Slovak delicacies at the on-site restaurant, unwind at the lobby bar, and rest in newly-furnished rooms with mountain-style comfort.

Ready to immerse yourself in the beauty of High Tatras? Book your stay at Hotel FIS now and experience a blend of relaxation and adventure.

Important information:

Please note that the hotel only accepts dogs older than 6 months and the stay is surcharged. For further info please contact the property.

Cable car and water park tickets are included for registered Gopass members. It cannot be used on the arrival (check-in) day and the number of tickets corresponds to the number of nights spent at the accommodations establishment. Every ticket is nontransferable.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BTS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 1254 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.6
M
Marek solo_traveller cz
9
2026-04-18 via Nuitee
S
Szymon couple pl
9
Pros:

Śniadanie super. Lokalizacja tuż przy stoku.

Cons:

Za mała szafa na dłuższy pobyt, ale problem mnie nie dotyczył (wyjazd na kilka dni)

2026-04-17 via Nuitee
E
Elizaveta couple pl
10
2026-04-15 via Nuitee
B
Bohumil family_with_children sk
9
2026-04-13 via Nuitee
H
Helena family_with_children sk
10
Pros:

I first time stayed in bungalow, I found it very spacious.

2026-04-11 via Nuitee
P
Pavel couple cz
10
Pros:

Hotel by si zasloužil i čtyři hvězdy, není co vytknout pěkný pokoj, personál, welnes, jídlo, lokalita, parkování zdarma a navíc skipassy a termály Bešeňová, no prostě super. Jedinné co by mohlo být, na pokoji nebyl mini trezor, což na hotelech bývá k uložení dokladů, nebo cenností. Děkujeme za pěkný pobyt, určitě se zase někdy vrátíme.

2026-04-07 via Nuitee
J
Jozef Polgary family_with_children sk
8
2026-04-05 via Nuitee
I
Iveta family_with_children sk
8
2026-03-31 via Nuitee
L
Lukáš couple sk
7
2026-03-31 via Nuitee
J
Jana couple sk
8
2026-03-29 via Nuitee
S
Soňa family_with_children sk
6
2026-03-24 via Nuitee
W
Wiesława family_with_children pl
10
Pros:

Świetny hotel na krótki wypad na narty. Usytuowany tuż przy stoku. Pyszne jedzenie i komfortowe pokoje. Polecamy!

2026-03-23 via Nuitee
E
Evelin couple hu
10
2026-03-23 via Nuitee
T
Tamás couple hu
10
Teljesen elégedettek voltunk, 10-15 éve minden télen ide jövünk téli szabadságra.
Pros:

A környezet, síliftek elérhetősége, reggeli/vacsora minősége, yakuzi,, parkoló közelsége, személyzet kedvessége, bár.

Cons:

A szoba világítása/világító fényforrás fényereje lehetne egy kicsit jobb.

2026-03-22 via Nuitee
G
Győrgy family_with_children hu
9
2026-03-22 via Nuitee
H
helena family_with_children sk
9
2026-03-17 via Nuitee
J
Juraj couple sk
8
2026-03-17 via Nuitee
M
Marek solo_traveller sk
9
2026-03-16 via Nuitee
M
Monika family_with_children pl
8
2026-03-16 via Nuitee
D
Dušan couple sk
10
2026-03-12 via Nuitee