Relax Comfort Suites Hotel

Hotels
7.8 (1713 reviews)
22 Nicolae Balcescu Bulevard , Bucharest , ro

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Poor cleanliness
Room noise

Categories

Cleanliness
5.8
Comments about dirty environment and unclean rooms noted.
Service
8.8
Staff was helpful and responsive to issues.
Location
9.3
Centrally located and convenient access to services.
Room Quality
7.3
Spacious rooms but issues with noise and cleanliness.
Amenities
7.3
Some amenities not well maintained or functional.
Value for Money
8.3
Overall a decent choice for budget travelers.
Food and Beverage
7.8
No specific mentions but standard offering expected.
Overall Experience
7.8
A mix of positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:53

Property Description

Luxurious Accommodations
Relax Comfort Suites, a 3-star hotel in central Bucharest, offers air-conditioned rooms with plasma TVs and free WiFi. Enjoy a comfortable stay in style.

Convenient Location
Situated near the National Theatre and the National Museum of Art, as well as the Old Town, our hotel provides easy access to Bucharest's cultural landmarks and vibrant nightlife.

Exceptional Services
Benefit from 24-hour transfers to Henri Coanda International Airport for a hassle-free travel experience. Explore the city effortlessly, with University Square just a 5-minute walk away, where the heart of Bucharest awaits you.

Book now for an unforgettable stay at Relax Comfort Suites!

Important information:

This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for 25 lei per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for 50 lei per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1713 reviews
Cleanliness: 5.8
Service: 8.8
Location: 9.3
Room Quality: 7.3
Amenities: 7.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 7.8
G
Giorgio couple it
8
Pros:

Vicinanza alla città vecchia

Cons:

Mancanza di ristorante per colazione

2026-03-10 via Nuitee
R
Rosa couple it
7
Buono
Pros:

Posizione ottima, pulizie fatte ogni mattina, stanza accogliente.

Cons:

La vicinanza alla strada principale la rende soggetta a rumori tutto il giorno e tutta la notte. Nonostante le tende chiuse la luce entra lo stesso da fuori vista la presenza di un cartellone pubblicitario con i LED che puntano direttamente nella stanza. Il nostro bagno aveva la maniglia non funzionante e la stanza in generale aveva mobili poco stabili. Utilizzo di plastica sproporzionato, consiglio magari di mettere dei dispenser nella doccia.

2026-03-09 via Nuitee
M
Maria couple it
7
Pros:

La struttura ha una buona posizione, la camera molto spaziosa e carina.

Cons:

Pulizia del bagno non proprio al top.

2026-03-08 via Nuitee
C
Catherine family_with_children gb
7
Great location and helpful staff.
Pros:

It is a basic hotel, but clean and comfortable. Our room was a good size with a bright and fresh appearance. The hotel had a lift and there is a fridge in your room. The location is excellent for the price and the staff were extremely helpful.

Cons:

The facilities were a little run down, for example the bathroom was a bit tired, but very clean.
There is no food available, but lots of places to buy from close by.

2026-03-06 via Nuitee
M
Molino couple it
10
Week end a Bucarest
Pros:

Vicinissima al centro di Bucarest ! Io e mio marito ci siamo trovati bene! Personale gentilissimo!

2026-03-06 via Nuitee
C
cosmanna extended_group it
8
2026-03-02 via Nuitee
I
Isaak extended_group cy
1
Αποτυχία επιλογής!
Pros:

Η τοποθεσία

Cons:

Άλλαξα 4 δωμάτια και δεν βρήκα κάτι νορμάλ. Το πρώτο βρωμούσε έντονα και ήταν λερωμένα τα σεντόνια. Το 2ο είχε τρίχες μέσα από τα σεντόνια, το 3ο ήταν με 2 μονά κρεβάτια (επειδή τάχα δεν είχαν άλλο) ενώ είχα κράτηση με ένα διπλό κρεβάτι και την επόμενη μέρα το 4ο δωμάτιο, λερωμένο πατώματα, δεν δούλευε ο ανεμιστήρας της τουαλέτας, ήταν σπασμένη η κλειδωνιά της τουαλέτας, είχαν βγάλει κάτι απο τον τοίχο της τουαλέτας και κρέμονταν τα καλώδια, δεν είχε καλή μόνωση στα παράθυρα γι’ αυτο ήταν παγωμένο το δωμάτιο και το aircondition δεν δούλευε καθόλου καλά. Όλα μία αποτυχία. Είπαμε ναι είναι τρία αστέρια αλλά όχι και σε έτσι κατάσταση. Με λίγα λόγια δεν είναι προσεγμένο και δεν είναι αυτό που φαίνεται στις φωτογραφίες.

2026-03-02 via Nuitee
I
Isaak couple cy
1
Θέλει άμεσα ανακαίνιση.
Pros:

Η τοποθεσία

Cons:

Το δωμάτιο στον 3ο όροφο έκανε πολύ κρύο και δεν ζεσταίνονταν. Και γενικά δεν ήταν και πολύ καθαρό. Θέλει ανακαίνιση οπωσδήποτε.

2026-03-02 via Nuitee
I
IaStefa couple it
10
2026-03-01 via Nuitee
S
Stefano couple it
8
Pros:

La posizione davvero centrale e vicinissimo a tutto.

Cons:

Camera sporca, rumorosa e dalle finestre entrava aria fredda.

2026-03-01 via Nuitee
I
IGentiluomo solo_traveller be
5
Great location and horrible showers
Pros:

The location.

Cons:

The showers.

2026-02-28 via Nuitee
J
Jose solo_traveller th
10
Excellent
Pros:

Location and value for money

Cons:

NA

2026-02-28 via Nuitee
A
Antonella couple it
4
Era tutto un po così, appena entravi alla reception non c’era un buon profumo ma puzzava di animale. La stessa cosa nel
Pros:

La posizione

Cons:

Era tutto un po così, appena entravi alla reception non c’era un buon profumo ma puzzava di animale. La stessa cosa nel bagno il bagno aveva una fossetta che puzzava di pipì appantanata. Ogni persona che passava o parlava fuori la stanza o nelle stanze accanto si sentiva di tutto. Frigo bar vuoto e non funzionante. Pulizia così così

2026-02-28 via Nuitee
A
Adela extended_group ro
10
2026-02-27 via Nuitee
S
Stephen Zelico Agostino couple it
8
2026-02-26 via Nuitee
R
Rafael couple es
8
2026-02-26 via Nuitee
J
Jasmin extended_group gb
10
Pros:

Fantastic location. Wonderful staff.

2026-02-23 via Nuitee
A
Antonio couple it
9
Pros:

Hotel zona centrale, Camera molto grande, l luminosa e ben riscaldata, letto comodo ed enorme, bagno con vasca grande e tenda x doccia, l'acqua subito caldissima , bagno discretamente grande, tv frigorifero wifi e bollitore.

Cons:

Le camere dell'Hotel si affacciano su una strada molto centrale e trafficata, purtroppo gli infissi benché moderni con vetri camera non riescono ad isolare bene acusticamente vi consiglio di portare i tappi x dormire benee tutto si risolve, poi dipende anche da quanto avete il sonno pesante😁
Le tende con gli oscuranti non sono il massimo ma se li posizionate bene potreste riuscire a far entrare meno luce.

2026-02-22 via Nuitee
R
Riz extended_group gb
9
2026-02-22 via Nuitee
S
Silvia family_with_children it
9
2026-02-12 via Nuitee