Troy Inn and Suites

Hotels
Independent
4.4 (23 reviews)
14 Frenchman Bluff Rd, Troy, Missouri, 63379 , Troy , US

Pets allowed

Facilities

Elevator
Free self parking
24-hour front desk
Designated smoking area

Review Highlights

Cons:
Disgusting place
Room not available
Extra fees not disclosed
Hotel in poor repair

Categories

Cleanliness
1.48
The hotel was in poor repair and very much not clean; found it a little scary.
Service
5.95
Standard check-in process, but faced issues with room availability and extra fees.
Location
4.49
Unclear; no specific mention of location advantages or disadvantages.
Room Quality
4.44
Standard quality for this hotel tier.
Amenities
4.47
Standard quality for this hotel tier.
Value for Money
4.43
Standard quality for this hotel tier.
Food and Beverage
4.48
Standard quality for this hotel tier.
Overall Experience
5.45
Mixed feelings due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:20

Property Description

Convenient Amenities
This hotel offers designated smoking areas and free self-parking, making your stay hassle-free.

Cozy Accommodations
Make yourself at home in one of the 48 guestrooms with complimentary wireless internet and well-equipped bathrooms for your comfort.

Nearby Attractions
Situated in Troy, just minutes away from Woods Fort Country Club and Cuivre River State Park, explore various nearby attractions during your stay.

To experience comfort and convenience in Troy, book your stay at Troy Inn and Suites now!

Important information:

  • Up to 16 children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

4.4
Based on 23 reviews
Cleanliness: 1.48
Service: 5.95
Location: 4.49
Room Quality: 4.44
Amenities: 4.47
Value for Money: 4.43
Food and Beverage: 4.48
Overall Experience: 5.45
D
DONNA
2
Pros:

Most disturbing and disgusting place I have ever stayed!

2025-10-10 via Nuitee
M
Mary family
4
Pros:

The room i reserved 1/2 hour before arrival was not available so i had to pay extra for the room. Plus the pet fee was not included in your price. Not a normal easy check-in

2025-10-10 via Nuitee
W
Windy
2
Pros:

This hotel does not believe it is on Expedia, so you should not book through Expedia. The new owner told me he just bought the property, so I hope it improves. In the fall of 2025 it was in poor repair and very much not clean. I found it a little scary.

2025-09-30 via Nuitee
J
Jason
2
Never again will i stay here
Pros:

Checkin took forever. No one was at desk. The building was nasty looking, and the bed sheets looked nasty. Had spots all over covers and bed sheets. Slept in our clothes.

2020-03-03 via Nuitee
D
Dylan self
4
Pros:

I would of wrote a better review if the property had worked with me. My first room had the bathroom light hanging from the ceiling and they moved me. But my second room the dead bolt didn’t lock, had cold water only in the shower, and urine all over the toilet seat. I addressed the concerns but claimed they couldn’t give me any kind of refund because I booked with expedia🙄.

2020-03-02 via Nuitee
L
Lars
4
Pros:

Very noisy, warn out, and unsafe feeling

2019-12-28 via Nuitee
V
Verified traveler
4
Pros:

Total on receipt and credit card charge don’t match. The guy took forever to check us in and didn’t even give the room I was supposed to get.

2019-12-24 via Nuitee
A
Alex family_with_children
2
Pros:

I booked a room for two nights for me and my friend and her kids. I got to the hotel and they did not have my reservation on file so I had to do it all over again. We got to the room and the floor was dirty as was the hallway. We asked housekeeping if we could have some more towels since there were four of us and we were staying two nights and he said he couldn't give us more. The beds are not comfortable at all making it a long two days. The whole place smelt like a cigarette, even in the non-smoking rooms. Also there was roaches in the bathroom and the mini fridge did not work even though it was plugged in. Only thing good about it was that the cable worked.

2019-12-01 via Nuitee
V
Verified traveler partner
4
Pros:

It started with the check in. It took way to long. I know i book a smoking room and the itenery shows non smoking. They was nice enough to try and get me a differant room. But they sent me to a dirty room. And then took another 20 mins trying to find a clean room. The room was ok. No nightstand, beds are not that good. All night people running up and down the halls and doors slaming made for a bad nights sleep.

2019-11-27 via Nuitee
V
Verified traveler pet
2
Pros:

Didnt like a thing in fact i checked out 3 hrs later i want a refund

2019-11-20 via Nuitee
T
Timothy
2
What a S&#THOLE.
Pros:

First thing I couldn't get the room I booked. Then while I was going to my room I saw was a drug deal in progress and a young couple shooting up in the hallway. Then my room wasn't even ready yet. The maid was still cleaning it and had to replace burnt out light bulbs. The room smelled so bad of disaffect ant fumes I just left and went to a different motel.

2019-11-18 via Nuitee
N
No self
6
Pros:

The rooms had no fridge or microwave. Plus it’s all steps and no elevator. It’s ok to stay at if it’s a last resort...which it was. But I’d never recommend it as a great place on vacations.

2019-11-16 via Nuitee
V
Verified traveler
6
Pros:

I reserved a king smoking room. Also advised them it would be late check in due to plane arriving at 11pm. When we arrived to check in were advised that all their king and queen smoking rooms were under renovation and that at no additional cost we could have a double queen smoking. I said I don't really care as I had a early meeting and just wanted to sleep. Was given room on 2nd floor No elevator I wish it would of stated that on Expedia as I would either requested 1st floor room or gone somewhere else. Had to go back down all the way to the lobby for ice no coffee pot in room or lobby no refrigerator in room. The stairs were caked in mud but if work was being done I can see that. But the stairwell window was broken out and the screens on our room window were half torn off. Being a typical hotel room that has smoking there was cigarette burn holes in things but not bad. Beds were adaquate. No channel guide for TV . It's an ok place but not for a family or someone older

2019-10-28 via Nuitee
V
Verified traveler family
2
Pros:

This hotel is in very bad shape, both outside and inside. The hotel lobby smells horrible when you walk in. The entire hotel smells like smoke even though it’s supposed to be non smoking. We got into the room and there wasn’t a single lamp in the room, only the bathroom light. No places next to the bed to even plug in a phone to charge. No cups for water or ice in the room. The bathroom toilet wasn’t clean and there was a hole in the ceiling above the shower. Room 203

2019-10-19 via Nuitee
V
Verified traveler family
2
Pros:

Unsavory people hanging about front desk all the while we checked in. Room had no working light above wash sink. Remote was not paired to TV, which I did so we could watch TV. Ran out of toilet paper. Had to drag luggage up stairs. Did not feel real safe or comfortable there.

2019-09-29 via Nuitee
V
Verified traveler partner
8
Pros:

Requested smoking room, but no ashtrays in the room. Check out I had to search for someone to take my key (they were outside smoking).

2019-09-05 via Nuitee
A
Amanda
4
Room
Pros:

Not my cup of tea. The place was smelly and not everything works in rooms.

2019-08-12 via Nuitee
R
Raul
8
Convenient
Pros:

Great staff clean and simple pets welcome was perfect for us location good close to food places only issue I had is the smell of smokers in the rooms my clothes got that smell other then that comfortable hotel old outside but ok inside if you want breakfast included go to the super 8 across the way nicer but double the price but better everything if you want the better experience but my budget worked better with this one hotel

2019-08-05 via Nuitee
V
Valeria
2
Spend Your Money Elsewhere...
Pros:

The hotel was “sketchy”. We drove up and it took some time to check in as the person at the front desk needed help finding our reservation. A person was smoking a joint on the steps going to the room and the room was bare bones. Lots of late night activity around the property and safety was a concern. Yelling all night. No breakfast at all available. Drain was clogged in tub and long hair on tub wall.

2019-08-01 via Nuitee
V
Verified traveler
6
Pros:

It was very old with no amenities.There was no refrigerator, iron, hair dryer, or microwave. Most people would not have stayed after they had seen the building.

2019-07-24 via Nuitee