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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Parking
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Non-smoking rooms
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Air conditioning
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Packed lunches
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Currency exchange
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Hammam
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Private check-in/check-out
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Broadcast Live sport events
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Happy hour
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Secured parking
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Garage
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Health or beauty spa nearby
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Hosted evening meal (reserve)
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations with Stunning Views
The Sofitel Casablanca Tour Blanche offers luxurious and contemporary rooms with private bathrooms and stunning views of the city, the Medina, the Great Mosque, or the ocean. Guests can enjoy amenities such as free Wi-Fi, a minibar, and a flat-screen TV.
SO Spa for Ultimate Relaxation
Indulge in relaxation at the hotel's SO Spa spread across 2 floors, offering a hot tub, a traditional hammam, sauna, and a fitness center. Treat yourself to beauty and massage treatments that combine French and Moroccan expertise for a truly rejuvenating experience.
Dining and Entertainment Options
With 2 restaurants, a rooftop bar, and a unique dining experience at Dans Le Noir, guests can enjoy a variety of culinary delights. The hotel also features meeting rooms for events and free private parking for convenience.
Book your stay at Sofitel Casablanca Tour Blanche for a luxurious and unforgettable experience!
Please note that for guests fasting during their stay, the breakfast can be served as Iftar.
The spa is open from 07:00 to 23:00.
Renovation work is taking place until the end of April 2025. The lobby, restaurant and the bar are under renovation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. No extra charges.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for MAD 0 per person per night when using an available cot.
Children up to and including 11 years old stay for MAD 0 per person per night when using an existing bed.
Children up to and including 11 years old stay for MAD 0 per person per night when using an available extra bed.
People 12 years old and over stay for MAD 800 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Very comfortable and allowed early check in
Expensive.
Expérience client négative
Insalubrité de la chambre 1502 et insalubrité de la piscine : filaments de moisissure et champignons noirs/gris de quelques centimètres par filament...
Nous en avons eu sur nos corps et nos maillots de bain. Personne ne nous a informés que la piscine était insalubre. Étant sombre et le carrelage gris, on ne pouvait pas voir ça à l'avance. Nous avons un enfant en bas âge et au spa on avait d'abord commencé à nous dire que c'était certainement du "papier" jeté par d'autres clients en nous parlant fort et vite, comme si nous étions des ignorants ... C'était pathétique et gênant.
À la fin en voyant l'étendue de la saleté, la personne a commencé à se confondre en excuses et nous dire que quelqu'un allait venir mettre une bouteille de chlore pour que ce soit propre demain. De pire en pire.
Nous avons demandé à l'hôtel de partir dès le lendemain.
Ils nous avaient Assuré que le séjour allait être remboursé compte tenu de la situation (on avait payé à l'avance le séjour et les petits dejs). A savoir que nous étions en vacances et qu'il nous a fallu replier bagage et trouver autre chose en urgence.
On a payé un repas au resto. 1000dh. Juste pour indiquer qu'ils n'ont rien tenté pour un mea culpa. Mais soit!
On est repartis le lendemain en ayant été rassurés que dans les 48h on serait remboursés.
On attend encore, cela fait trois jours.
La gestion de cet hôtel est une calamité. Nous avons l'habitude de séjourner à plusieurs Sofitel et celui-ci est clairement indigne de ce nom.
Lovely restaurant/bar and reception area! Restaurant dinner and breakfast was great
our floor and room smells mouldy. I couldn’t see mould but it was quite strong
Cafards
Cafards
Accueil
Service
Nous avons été surclassé
Ras
2 night stay 4.5. - 6.5.2026 during a business trip - first room 905 had a massive mold issue - you smell right away when entering the room. The reception was aware of it (what a shame giving such a room to a new client). Room changed to 902 - pictures attached. 1.) Unshielded electric cables on the windowsill outside 2.) Spiderwebs at the ceiling 3.) loose reading light 4.) damaged wall and finally 5.) moldy fan in the shower. Made Sofitel onsite manager aware - she offered an equivalent of ~15€ of loyalty points and a free dinner - the bill remained at 200€ a night. Worst experience in business travel.
Pour une chaîne Sofitels, c’était moyen
L’espace
This is a fake Sofitel Casablanca. Why I awarded "fake" as it is nowhere close to what you experienced of Sofitel in Vietnam or in Queenstown or even close to 4 star. When we reach the hotel lobby, it doesn't look like a hotel, more like some rundown place and the front door looks bizarre. Upon entry, was dark and feels you’ve entered a wine bar. Reception was efficient and gave us our room 1900 which is a Junior Suite which I booked. We went to the run down lift, even the buttons of the lift feels like coming off. Feels like you’ve entered into a typical 3 star hotel in S.America.
Once door opens on 19th floor, you already can smell the stale air and the carpet looks like American run down chain in Chicago. Our room upon entrance smelled of someone has been smoking. The floors are dirty, the sofa you can see crumbs of food, the working desk you can see crumbs of whatever, I took tissues to wipe the working desk and the tissues are BLACK. The towels are yellowish, you feel like you're in a public swimming pool when stepping into the shower area. The electric kettle! It was filled with some slimy yellowish liquid inside. Is like someone has vomited in it. I knew I’ve to get out of this place.
I went to their fitness center to try out the tiny swimming pool to wake myself up. It was a scary affair. No towels to be seen and the water taste ridiculously weird. When I use my goggles to see underneath, my god, lots of dirt, I came up right away and head for a shower in the room. I also googled where are the 5 stay hotel in Casablanca, booked it and check out immediately.
When we came down to reception after 1.5hrs upon checking in with our big suitcases, we told them we can't stay in this place. Saving grace is manager Lisa Bertrand. She was calm, cheerful and helpful. Wanted to show us another room, unfortunately this hotel needs a major overhaul to win me over. We checked into Royal Mansour next door - that is a real 5 star hotel.
I hope Sofitel Marrakech is not going to be this scary as that will be my next stop.
Nous n’avons pas pu accéder à notre réservation, suite à notre animal de compagnie (trop gros).
Rien n’est stipulé au sujet de la taille de nos animaux, c’est scandaleux de se retrouver à 21h sans notre réservation.
Qui puisait le site du Sofitel, ne stipule rien non plus.
De plus la réceptionniste nous a proposé de laisser notre animal de compagnie dans la voiture pour toute la nuit.
Si seulement on aurait pu accéder à l’établissement, nous aurions pu mettre une note favorable.
Nous sommes clients accord depuis de nombreuses années, et c’est bien la première fois que nous nous voyons refusé l’accès à l’hôtel avec (gros )chien
Location Is great and the people were very nice.
The hotel is showing some signs of wear, not least the cracked window in our room that had fogged, partially blocking what was otherwise a fantastic view. But nothing was a serious problem for us
The bed was very comfortable, the facilities were great and the view was amazing
I cant think of anything I didn’t like. It was only a quick over night stay though
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