Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality food
Cons:
Poor cleanliness
Service issues
Room quality concerns

Categories

Cleanliness
7.95
Multiple reviews highlight poor cleanliness, including dirty carpets and bad odors.
Service
9.42
Some reviews noted friendly staff, but service issues were reported during check-in.
Location
10
The location was consistently mentioned as a strong positive aspect in reviews.
Room Quality
7.41
Several reviews indicated rooms were in poor condition, needing repairs and cleaning.
Amenities
9.44
General mention of amenities was positive, although some guests noted room-related issues.
Value for Money
8.4
Reviews indicated dissatisfaction with the value, given the service and cleanliness issues.
Food and Beverage
9.95
Positive comments about food quality were noted, but some dissatisfaction in breakfast.
Overall Experience
9.45
Mixed feelings overall, with some guests having positive interactions despite significant flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:52

Property Description

Luxurious Accommodations with Stunning Views
The Sofitel Casablanca Tour Blanche offers luxurious and contemporary rooms with private bathrooms and stunning views of the city, the Medina, the Great Mosque, or the ocean. Guests can enjoy amenities such as free Wi-Fi, a minibar, and a flat-screen TV.

SO Spa for Ultimate Relaxation
Indulge in relaxation at the hotel's SO Spa spread across 2 floors, offering a hot tub, a traditional hammam, sauna, and a fitness center. Treat yourself to beauty and massage treatments that combine French and Moroccan expertise for a truly rejuvenating experience.

Dining and Entertainment Options
With 2 restaurants, a rooftop bar, and a unique dining experience at Dans Le Noir, guests can enjoy a variety of culinary delights. The hotel also features meeting rooms for events and free private parking for convenience.

Book your stay at Sofitel Casablanca Tour Blanche for a luxurious and unforgettable experience!

Important information:

Please note that for guests fasting during their stay, the breakfast can be served as Iftar.

The spa is open from 07:00 to 23:00.

Renovation work is taking place until the end of April 2025. The lobby, restaurant and the bar are under renovation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for MAD 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for MAD 0 per person per night when using an existing bed.
    Children up to and including 11 years old stay for MAD 0 per person per night when using an available extra bed.
    People 12 years old and over stay for MAD 800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 435 reviews
Cleanliness: 7.95
Service: 9.42
Location: 10
Room Quality: 7.41
Amenities: 9.44
Value for Money: 8.4
Food and Beverage: 9.95
Overall Experience: 9.45
E
Emmanuelle • couple • ma
8
2026-03-17 • via Nuitee
N
nathalie • couple • ca
9
Très belle suite, besoin d’un peu d’entretien.
Pros:

Personnel très sympathique et aux petits soins

Cons:

Odeur se dégageant du drain de la douche

2026-03-14 • via Nuitee
R
Radhi • couple • es
10
2026-03-09 • via Nuitee
M
Mouhcine • couple • ma
10
2026-03-05 • via Nuitee
D
Didier • family_with_children • ma
6
Pros:

Proximité de la gare Casa Port

Cons:

Odeur de moisi dans la chambre

2026-03-03 • via Nuitee
A
Aymen • couple • tn
10
2026-02-25 • via Nuitee
F
Fanny • couple • fr
10
Super rapport qualité prix à Casablanca - idéal pour un week end en famille
Pros:

Nous étions au 18ème étage avec une vue imprenable sur Casablanca, la grande mosquée et la mer. Juste incroyable.
Le lit est excellent et la salle de bain parfaite.
La piscine est super

Cons:

Le room service qui ne remet pas forcément des dosettes de café

2026-02-22 • via Nuitee
M
mohda404 • Business • Manama
4
Not a 5-Star Experience – Needs Significant Improvement
Pros:

I recently stayed at this hotel with high expectations, especially since it is rated as a 5-star property.

First, I would like to sincerely thank the staff they were extremely friendly, professional, and always helpful. The housekeeping team was also polite and cooperative, and their attitude was truly appreciated.

However, there were serious issues that cannot be ignored. Unfortunately, there were insects in the room, which is completely unacceptable for any hotel, especially one claiming a 5-star rating. Cleanliness and proper maintenance should be a top priority at this level. In addition, some facilities appear outdated and in need of renovation.

While the staff did their best, the overall condition of the property does not reflect true luxury standards. With better pest control, improved maintenance, and upgrades to the facilities, the hotel could significantly improve its reputation. So , the hotel facilities and overall standards need improvement. The rooms and amenities do not reflect a true 5-star level.

With upgrades to the facilities and better attention to maintaining high-end standards, this hotel could reach its full potential. For now, it still has room for development.

I hope management takes this feedback seriously and works on resolving these issues.

2026-02-17 • via Tripadvisor
E
Eva • solo_traveller • se
8
2026-02-12 • via Nuitee
R
RASHID • extended_group • gb
9
Pros:

The rooms were nice and breakfast was excellent.
The staff remained very helpful.
The location was very good and everything was in good approach.

Cons:

Excellent service.
The manager of Sofitel Casablanca was very helpful accommodating. We had to discuss few issues and she helped us a lot.
Special thanks to Lisa. Excellent service.
The staff was very good. Hamza in restaurant was very helpful and good.

2026-02-09 • via Nuitee
M
Meriem • solo_traveller • dz
10
2026-02-08 • via Nuitee
A
angelique • couple • it
9
2026-01-31 • via Nuitee
L
Lobna • family_with_children • fr
6
Bof
Pros:

La localisation

Cons:

Ménage très moyen. Faut réclamer pour que le ménage soit fait. Chambre vétuste . Canalisation bouchées! p’tit dej peu varié, tous les jours la même chose.

2026-01-30 • via Nuitee
N
Nathalie • family_with_children • fr
8
Bien
2026-01-25 • via Nuitee
A
Alexander • extended_group • ng
7
Pros:

Location is super ,room is nice breakfast is just there

2026-01-23 • via Nuitee
K
Kamal • solo_traveller • fr
4
Pros:

Lemplacement et le personnel

Cons:

La propreté vraiment tres sale les murs les draps la sdb egalement bref le menage nes pas fait corectement.

2026-01-23 • via Nuitee
A
Asma • family_with_children • de
10
2026-01-21 • via Nuitee
Y
Yao • solo_traveller • ci
3
Le Sofitel doit se mettre à niveau .
Cons:

la propreté n'était pas au rdv. les odeurs de moisissure dans la chambre. Présence de moisissure sur les paignoires.

2026-01-20 • via Nuitee
M
MOHAMED • couple • fr
6
2026-01-19 • via Nuitee
A
AHMED • extended_group • om
9
highly recommended. it was an excellent stay
Pros:

Excellent customer service, cleanness, Location, Friendly employees

Cons:

Nothing

2026-01-19 • via Nuitee