Holiday Inn Express & Suites Gallup East by IHG

Hotels
•
Holiday Inn Express
8.2 (220 reviews)
3850 East Highway 66 , Gallup , US

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good breakfast variety
Clean rooms / well maintained
Friendly, accommodating staff and prompt issue response
Swimming pool and evening cookies
Prime, convenient location
Consistently positive overall stays for many guests
Cons:
Internet was down for a period
Shower temperature issue / some rooms need updates
Occasional unfriendly front desk interaction
Pool hours were restrictive/confusing to a guest
Perception of being overpriced by at least one guest
Bathroom could be cleaner in some cases

Categories

Cleanliness
8.5
Generally praised as very clean and well maintained in multiple reviews, though one guest noted the bathroom could have been a bit cleaner.
Service
8.4
Staff described as polite, accommodating and responsive (prompt TV remote replacement), but an isolated check-in interaction felt curt to one guest.
Location
8.6
Called a prime location and easy to get into and out of; location sentiment is clearly positive.
Room Quality
7.6
Mixed signals: several guests said rooms were clean and well maintained, but there were issues like a cold shower, mentions of being 'run down', and suggestions that some rooms need updates.
Amenities
8.4
Breakfast variety, evening cookies and a pool were positively noted; however internet downtime and restrictive/odd pool hours were reported as negatives.
Value for Money
7.5
One guest explicitly called the hotel 'way over priced for a run down hotel'; others felt the stay was decent, yielding an overall slightly below-target value perception.
Food and Beverage
8.6
Breakfast repeatedly praised for variety and quality; evening cookies were highlighted as a positive touch.
Overall Experience
8
Most stays described as excellent or enjoyable with repeat bookings, but recurring minor issues (internet, occasional unfriendly staff, room shower/updates) temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Indulge in Modern Comforts

Luxurious Amenities: Enjoy a refreshing dip in the indoor swimming pool or work up a sweat in the fitness centre at Holiday Inn Express & Suites Gallup East.

Convenient Services: Benefit from free Wi-Fi, flat-screen cable TV, and a spacious work area in your air-conditioned room. Upgrade to a suite for extra living space.

Delightful Extras: Start your day right with a complimentary breakfast. Take advantage of the onsite business centre and launderette for added convenience.

Experience comfort and convenience at its best at Holiday Inn Express & Suites Gallup East. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Guest Reviews

8.2
Based on 220 reviews
Cleanliness: 8.5
Service: 8.4
Location: 8.6
Room Quality: 7.6
Amenities: 8.4
Value for Money: 7.5
Food and Beverage: 8.6
Overall Experience: 8
M
Maria • family_with_children • us
9
Pros:

My sister took the time to book the hotel for us i was not expecting it to have such good service and everything was great me and my daughters where very happy to stay there we loved it

2026-11-02 • via Nuitee
I
Ilene • couple • us
6
Pros:

The breakfast had a good variety.
We had several issues.
The remote for the tv didn't work. They replaced it promptly.
The shower was not warm. They warmed it up but not until we didn't need the shower anymore.

Cons:

The internet was down for a while.
The bathroom could have been a little cleaner.

2026-10-20 • via Nuitee
E
Edgar • couple • us
7
Way over priced for a run down hotel.
Pros:

No much

2026-10-12 • via Nuitee
D
Daniel Bode • solo_traveller • de
9
Pros:

Very clean, very well maintained, good breakfast, very friendly staff. We had an excellent stay!

2026-10-11 • via Nuitee
T
Tonia • solo_traveller • us
10
Pros:

Staff was very polite and accommodating.

Cons:

Pool hours opened until 9am and closed at 10pm.

2026-09-15 • via Nuitee
J
Jessica • family_with_children • us
8
Very decent hotel
Pros:

Breakfast was good. And I especially loved the cookies set out every evening. They were delicious!

Cons:

When I checked in the first day I arrived the front desk girl was a bit matter of fact and not the most friendly. She wasn’t rude but she made me feel like I was inconveniencing her by my arrival because she was in the back probably on her phone or something.

2026-09-02 • via Nuitee
J
Jeremiah • couple • us
10
2026-08-17 • via Nuitee
J
Juanita • solo_traveller • us
10
Pros:

Swimming pool, clean rooms

Cons:

I liked everything

2026-08-06 • via Nuitee
A
Ada • couple • us
10
2026-07-09 • via Nuitee
A
Ada • couple • us
10
2026-07-09 • via Nuitee
F
Fatima • solo_traveller • us
10
2026-07-04 • via Nuitee
J
Jeffrey • solo_traveller • us
7
2026-06-30 • via Nuitee
P
Patricia • couple • us
10
2026-06-28 • via Nuitee
D
Daniel • solo_traveller • us
9
Pros:

Cleanliness,staff was polite, courteous and was a good place to stay

2026-06-24 • via Nuitee
J
Jenna • family_with_children • us
10
Pros:

Prime location. Easy to get into and out of.

Cons:

N/a

2026-06-21 • via Nuitee
J
Jillisa • family_with_children • us
10
2026-06-14 • via Nuitee
C
Caitlin • family_with_children • us
8
Easy, enjoyable experience as always
Pros:

All of it there wasn’t really anything bad. We always seem to have a great experience when booking with Holiday aim expresses

Cons:

Nothing, eventually maybe some room updates but honestly it was great

2026-05-28 • via Nuitee
E
Erricka • couple • us
10
2026-05-25 • via Nuitee
Косова • family_with_children • us
7
2026-05-24 • via Nuitee
J
Jonette • solo_traveller • us
10
2026-04-26 • via Nuitee