Smile Hotel Namba

Hotels
•
HPG
7.8 (126 reviews)
3-3-9 Saiwai-cho, Naniwa-ku, Osaka, Osaka-fu, 556-0021 , Osaka , JP
81-66561-1155

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Facilities

Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Television in common areas
Multilingual staff
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Good amenities
Cons:
Small rooms
Basic breakfast

Categories

Cleanliness
7.94
The rooms are clean and well-maintained.
Service
8.41
Staff are friendly and accommodating.
Location
8.95
Amazing location, close to public transport and city center.
Room Quality
7.4
Rooms are small but well-distributed.
Amenities
7.93
Great amenities surrounding the hotel.
Value for Money
7.39
Overall good value, but rooms are smaller.
Food and Beverage
6.44
Breakfast is basic, can be improved.
Overall Experience
7.91
A pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:33

Property Description

Luxurious Spa Experience Relax and unwind at our full-service spa with rejuvenating massages to pamper yourself during your stay. Convenient Amenities Enjoy complimentary wireless and wired internet access, a TV in common areas, and the convenience of a vending machine for late-night snacks. Central Location Located in the heart of Osaka, explore nearby attractions like Dotonbori and Namba Hatch just a short drive away. Book your stay at Smile Hotel Namba for a perfect blend of relaxation and exploration in the vibrant city.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

7.8
Based on 126 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 6.44
Overall Experience: 7.91
H
hisako
8
Pros:

スタッフが感じ良い

2025-10-09 • via Nuitee
ようこ • family
6
Pros:

バスルームが狭くて利用するの苦労しました。

2025-10-07 • via Nuitee
G
guy
8
Pros:

Buisness hôtel donc chambre très petite ( même pour une personne )
3 places de parking pour tout l'hôtel

2025-10-07 • via Nuitee
チエ • family
4
Pros:

交通機関からホテルまでの距離が近くスタッフの方の対応も良かったです。
残念だった点は大浴場が有るのですが女性が使える時間は21時40分頃迄なので、遅くにホテルにチェックインすると女性は大浴場は使えません。入り口の無料のドリンクサ－ビスですが、朝も夜も使用できる時間が限られてる為朝ゆっくり寝て遅くにホテルに帰宅する方は使用出来ないと思います。
ただ宿泊のお値段がとても安かったのでコスパ良く大阪を楽しみたいならおすすめのホテルです。

2025-10-06 • via Nuitee
L
Lois • family
8
Pros:

Clean room. Although smaller than expected. The building is also a little bit older compared to the others hotels we stayed at but area is quite and safe. Near multiple train stations and lots of restaurants nearby.

2025-10-04 • via Nuitee
V
Vincent
8
Pros:

Very central, next to subway, walking disyltance to where the action is. Excellent experience.

2025-09-30 • via Nuitee
フジオ • family
8
Pros:

荷物の預かり時にとても親切だった

2025-09-29 • via Nuitee
V
Vincent
8
Pros:

Amazing location. Right next to public transport. Less than 15-20 minute walk to the centre of Osaka. Great amenities surrounding the hotel, shops, grocery stores, convenience stores, laundry, fast casual, fadt foid and high end eateries. Highly recommend the hotel.

2025-09-18 • via Nuitee
H
hajime • partner
8
Pros:

快適に過ごせました。

2025-08-14 • via Nuitee
H
HIROKO
8
Pros:

お部屋は綺麗。静かで過ごしやすい。お風呂、トイレは狭いけど綺麗に掃除行き届いています。

2025-08-13 • via Nuitee
J
Janivie • friends
10
Pros:

Very good

2025-08-13 • via Nuitee
?
??
8
Pros:

万博に行くために利用
ホテルの駐車場に車を停められなくても、近くに24時間1,400円の駐車場がいくつかあり、困ることはなかった

2025-08-12 • via Nuitee
Y
Yuko
6
Pros:

狭い、朝食質素

2025-08-07 • via Nuitee
Y
Yuki
10
Pros:

Near the bus stop.

2025-08-07 • via Nuitee
K
Konoka
10
Pros:

難波からも歩いて行ける距離でとても便利でした。部屋も清潔でスタッフの方も皆さん親切でまた利用したいと思いました。

2025-08-04 • via Nuitee
M
María Gabriela • partner
8
Pros:

Tiene una muy buena ubicación, la habitación es pequeña pero bien distribuida, sin embargo, el baño es sumamente pequeño e incómodo. No apto para personas de más de 1.90 cm de altura, realmente incómodo.

2025-07-27 • via Nuitee
T
TETSUO
8
Pros:

京セラドーム大阪に近く、また駅にも近い立地が良い

2025-07-16 • via Nuitee
しげよ • partner
6
Pros:

ウェルカムコーヒーが、朝も飲めると嬉しいです。
自販機にお酒を置いていただきたいです。

2025-07-05 • via Nuitee
M
masayuki
6
Pros:

　駅から近いし、静かでよかった

2025-06-30 • via Nuitee
A
Andrew
10
Pros:

Friendly staff, very close to subway station and namba area for entertainment/food/shopping

2025-06-16 • via Nuitee