Acacia Hotel Manila

Hotels
Independent
8.4 (439 reviews)
5400 East Asia Drive, Corner of Commerce Ave, Muntinlupa, Manila, 1781 , Muntinlupa , PH

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Issues with coffee quality
Minor check-in delays

Categories

Cleanliness
8.1
Most reviews mention clean and well-maintained rooms, but there is one report of a minor issue with atmosphere.
Service
9.1
Numerous guests praised the staff for their friendliness, helpfulness, and exceptional service.
Location
8.6
The hotel is frequently noted as being very convenient and ideally located.
Room Quality
8.6
Rooms were described as clean, comfortable, and amazing by several guests.
Amenities
8.1
While amenities were generally good, there were mentions of a coffee machine issue and lack of infused flavors.
Value for Money
8.5
Good experiences were noted, but some guests felt that certain aspects could improve the perceived value.
Food and Beverage
7.6
Breakfast was appreciated, but specific feedback on coffee quality was negative.
Overall Experience
8.6
Overall positive experiences were reported by guests celebrating special occasions and enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:31

Property Description

Discover the epitome of relaxation and luxury at Acacia Hotel Manila, where your comfort is our priority.

Rejuvenating Spa Experience
Indulge in a full-service spa that offers a range of rejuvenating treatments designed to relax and revitalize you. Afterward, unwind by our inviting outdoor pool or get energized in our state-of-the-art fitness center.

Culinary Delights
Savor international cuisine at Acaci, one of our three exquisite restaurants, or enjoy the convenience of 24-hour room service. For a refreshing drink and light snacks, visit our vibrant coffee shop and two bars/lounges.

Business and Leisure Amenities
Stay connected with complimentary Wi-Fi and wired internet, while our business center caters to your professional needs. Our versatile event spaces are perfect for meetings or conferences, ensuring a seamless experience.

Experience unparalleled comfort and book your stay at Acacia Hotel Manila today!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MNL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 439 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.6
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.5
Food and Beverage: 7.6
Overall Experience: 8.6
M
Maps639436 Family Singapore
10
Kudos to the people location and service
Pros:

Excellent hotel with friendly and helpful staff. The room was clean, comfortable, and well maintained. Check-in was smooth, breakfast was good, and the location was very convenient. Overall, a pleasant and relaxing stay. Highly recommended!

2026-01-02 via Tripadvisor
9
95gretchenb Family
10
Awesome stay!
Pros:

Good experience. Great place to stay! Kuya Gee is a great a driver, he always greets guests that he saw on the hallway and lobby! He is very helpful as well.

2026-01-02 via Tripadvisor
G
girlief2026 Solo travel
10
Friendly staff
Pros:

Christian and Romart helped me with my luggages. Both of them are courteous and friendly. They also gave me some information navigating the nearby malls.

2026-01-01 via Tripadvisor
7
724aricc Family
10
Edwin was helpful
Pros:

We enjoyed our stay the luggage guy named edwin was very helpful to us he help us with our luggage and with full service to our room

2026-01-01 via Tripadvisor
P
P4863NYmiguela Couples
10
Great Service, Great Vacation
Pros:

Pat, Rainer, Erika, and Loise were all so helpful and made our stay extra special!! Room was amazing. Service was outstanding. Everyone was so kind. Loved it here! 5 stars!

2025-12-31 via Tripadvisor
F
francesleighm Family
10
2nd Wedding Anniversary
Pros:

Just celebrated our 2nd wedding anniversary at Acacia Hotel Alabang and it was a blast! Special shoutout to Patricia who was super accommodating and even surprised us with a complimentary cake. Service was top-notch and the ambiance was perfect for a romantic evening. Will definitely recommend this hotel to family and friends 🤗♥️

2025-12-31 via Tripadvisor
J
joycesC6342VN Family
8
Not too bad and not too good
Pros:

Edwin helps us with our luggage. It was a good experience yet it got a minor delay while checking in. Nice room and services. It was clean yet the atmosphere makes it look cheap here.

2025-12-31 via Tripadvisor
4
462kiana Couples
10
Anniversary at Acacia Hotel!
Pros:

Had a great time and experience here. Thank you Ms. Micol, one of the guest relations officer for accommodating us even before it’s not yet the check in time and for greeting us warmly.

Thank you!!! 💕

2025-12-31 via Tripadvisor
N
nathandales Family
10
Edwin/Bing
Pros:

Execllent. Will be back soon. So accomodating and the facilities are great. We love the room very much! Big thanks to Edwin/bing.

2025-12-29 via Tripadvisor
Z
Z8652FMmichellel Family
10
Holiday experience in acacia
Pros:

Bianca was helpful and accommodating
Coffee during brkfast was bland and unsatisfactory. Machine was out of order so we were given the one from the stainless container
The infused water in the brkfast buffet didnt taste infused even though there were lemon rinds

2025-12-29 via Tripadvisor
D
Discover05145949178 Family
10
Excellent facillities
Pros:

Great family experience with this hotel. With good staff services. Definitely we will come back. My kids really enjoyed.

2025-12-29 via Tripadvisor
A
arleahm Family Sydney, New South Wales
10
Excellent service and lovely staff!
Pros:

A huge thank you to Katrina and Romart who both went above and beyond to ensure our early check-in was smooth and hassle-free. Not only did they cater to our every request, but they also managed to accommodate all the last-minute changes to our booking. Their exceptional and friendly service truly made our stay at Acacia special. Edwin and Juan also deserve a recognition.
Would happily book another stay soon!

2025-12-29 via Tripadvisor
A
adrianaC7939OF Couples
10
Katrina from guest reception
Pros:

Katrina from guest reception did an excellent job of checking me in and she was very kind and was all smiles. Thank you for the hassle free check in.

2025-12-29 via Tripadvisor
J
jadecelinel Family
10
Smooth Check In
Pros:

Check in was extra smooth. Thank you to Ms. Bianca for the outstanding service! She was able to take note of all our requests

2025-12-29 via Tripadvisor
V
Venture51368073617 Family
10
Great stay!
Pros:

Katrina at the front desk has a very pleasing personality, helpful and accommodating. Thank you as well to Joshua for being so nice and accommodating. The breakfast buffet had lots of choices! Overall, it was a great experience!!!

2025-12-28 via Tripadvisor
Y
Y5898OYmarial Couples
10
very good
Pros:

patricia is amazing and kind! thankyou for choosing the best room for us :) 10/10 patricia :))
we will back again next time hehe best experience

2025-12-28 via Tripadvisor
I
Inspiration649101 Family
2
Not good experience irresponsible guest service
Pros:

I booked these dec 28 for our anniversary request for decoration for room to my surprise they done nothing.they ask for apology and told me that they will bring na lng pastries as compliment but they also did nothing,so disappointed for these behavior.so irresponsible the guest service.

2025-12-28 via Tripadvisor
C
Cruiser28947997343 Family
10
Acacia - Holiday Staycation
Pros:

Enjoyed our whole stay! Very accommodating and unforgettable experience. Kudos to Kuya Edwin for helping us from our check-in and through our whole stay.

2025-12-28 via Tripadvisor
2
270jmg Family
10
Great. 4.5/5
Pros:

The room was great. Value for money. The staff are courteous. Special thanks to Edwin for our bags and taking care of checkout and also to the pool staff who were very helpful.

However, I was honestly disappointed with the gym service. There was no water and I asked for a refill. Stayed at the gym for more than an hour but it was not refilled.

2025-12-27 via Tripadvisor
J
jepsonp280 Friends getaway
10
Best hotel experience in Alabang.
Pros:

This is the best hotel so far I’ve experienced in Alabang. I commend Ms. Micol Amado for her exceptional customer service. Will probably go back here because of the great service.

2025-12-26 via Tripadvisor