Acacia Hotel Manila

Hotels
Independent
8.4 (439 reviews)
5400 East Asia Drive, Corner of Commerce Ave, Muntinlupa, Manila, 1781 , Muntinlupa , PH

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Issues with coffee quality
Minor check-in delays

Categories

Cleanliness
8.1
Most reviews mention clean and well-maintained rooms, but there is one report of a minor issue with atmosphere.
Service
9.1
Numerous guests praised the staff for their friendliness, helpfulness, and exceptional service.
Location
8.6
The hotel is frequently noted as being very convenient and ideally located.
Room Quality
8.6
Rooms were described as clean, comfortable, and amazing by several guests.
Amenities
8.1
While amenities were generally good, there were mentions of a coffee machine issue and lack of infused flavors.
Value for Money
8.5
Good experiences were noted, but some guests felt that certain aspects could improve the perceived value.
Food and Beverage
7.6
Breakfast was appreciated, but specific feedback on coffee quality was negative.
Overall Experience
8.6
Overall positive experiences were reported by guests celebrating special occasions and enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:31

Property Description

Discover the epitome of relaxation and luxury at Acacia Hotel Manila, where your comfort is our priority.

Rejuvenating Spa Experience
Indulge in a full-service spa that offers a range of rejuvenating treatments designed to relax and revitalize you. Afterward, unwind by our inviting outdoor pool or get energized in our state-of-the-art fitness center.

Culinary Delights
Savor international cuisine at Acaci, one of our three exquisite restaurants, or enjoy the convenience of 24-hour room service. For a refreshing drink and light snacks, visit our vibrant coffee shop and two bars/lounges.

Business and Leisure Amenities
Stay connected with complimentary Wi-Fi and wired internet, while our business center caters to your professional needs. Our versatile event spaces are perfect for meetings or conferences, ensuring a seamless experience.

Experience unparalleled comfort and book your stay at Acacia Hotel Manila today!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MNL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 439 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.6
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.5
Food and Beverage: 7.6
Overall Experience: 8.6
4
429mimie Family
10
Relaxing
Pros:

We love the bedroom and polite staff (from guards, cleaners, reception, bellboy, poolside staff Wilbert)!

2026-04-04 via Tripadvisor
M
michaelav908 Family
10
Amazing!
Pros:

Thank you, Sir Edwin for the assistance in our checkout and for helping us with our parking ticket! :)

2026-04-03 via Tripadvisor
A
A6135YKanniel Family Dasmarinas City, Cavite Province, Calabarzon Region, Luzon
10
Awesome stay as usual! Amazing buffet spread!
Pros:

Acacia Hotel has become our usual go-to, and for good reason. Every stay feels consistently enjoyable and comfortable. They also come really quickly whenever we needed anything.

The buffet spread is always impressive, with a great selection that includes delicious cheeses, premium ham, and even taho, which adds a nice local touch. Everything feels thoughtfully prepared and satisfying.

The beds are incredibly comfortable, and we really appreciate that extra pillows are promptly provided upon request. We also enjoy the nice view of Alabang, which adds to the relaxing atmosphere.

My kids absolutely love the pool and spend most of their time there, which makes the stay even more special for us as a family. We always end up having so much fun together.

It’s also very convenient to have restaurants and cafes within the hotel, plus a rooftop bar for when we want something a bit more elevated.

Overall, it’s a place we keep coming back to for a nice family weekend or holiday quick getaway.

2026-04-03 via Tripadvisor
J
johnmarirhodrickc Family
10
Staycation 2026
Pros:

Thank you Acacia hotel and sirRommel for accomodating us. Also to all the managers, housekeeping

2026-04-03 via Tripadvisor
A
aisafrancem Family
10
Wonderful experience
Pros:

Friendly service.
Stayed at the 7th floor, room is spacious but suggest to further clean the bathroom (stains and foul smell)

2026-04-02 via Tripadvisor
A
anthonyredmorrep Family
10
Overall! Good! Special Wilbert
Pros:

Excellent! If it possible put an area for playroom for kids

2026-04-02 via Tripadvisor
N
nescyv Family
10
Above and Beyond Service for a Special Celebration
Pros:

We recently stayed at Acacia Hotel Alabang with my family to celebrate my husband’s birthday, and it turned out to be such a memorable experience.

From the moment we arrived, the service was exceptional. A special thanks to Rommel and Josh, who truly went above and beyond to make our stay extra special. They surprised us with a complimentary birthday cake and beautifully arranged birthday decorations in our room, which made the celebration even more meaningful.

The thoughtful touches and warm hospitality made us feel very welcome and well taken care of throughout our stay. It’s these little details that really make a difference.

We had a superb time and created wonderful family memories. We will definitely be coming back!

2026-04-02 via Tripadvisor
J
jonalecv Family
10
World Class Service
Pros:

Rommel and Josh really gave me and my family a worldclass VIP service.

My wife and my daughter really enjoyed and we got to relax completely.

Will definitely visit again and recommend to my family and friends.

2026-04-02 via Tripadvisor
N
nemiao2026 Family
10
Excellent
Pros:

We recently stayed at Acacia Manila Hotel with our family to celebrate my son’s graduation. We had a wonderful, relaxing, and enjoyable experience.
The staff were incredibly friendly and accommodating from check-in to check-out. Kuya Edwin and Kuya Rommel were especially helpful and always ready to assist us with a smile.
I highly recommend this hotel.

2026-03-29 via Tripadvisor
M
marklaurence0 Family
10
Yanna 6th birthday
Pros:

Rooms, food, amenities are very good and staff are very hospitable especially Mr. Edwin pabico and sir rommel

2026-03-29 via Tripadvisor
M
michaelvincentp2026 Business
10
Acacia Crew
Pros:

Edwin is very hostpitable and accomodating

2026-03-25 via Tripadvisor
S
S9415FKcarries Couples
10
Date place
Pros:

Luk Foo Palace has great food and service!

2026-03-24 via Tripadvisor
T
trizziaj0yceh Family
10
⭐️⭐️⭐️⭐️⭐️
Pros:

We had a wonderful stay at Acacia Hotel Manila, and it was especially enjoyable for our one-year-old son. The entire experience felt very family-friendly and welcoming.

All the staff were incredibly kind, friendly, and accommodating. From check-in, to everyone at Acaci restaurant, and even the bellman, we truly appreciated how they warmly interacted with our baby and even took time to play with him. Those little gestures made our stay extra special.

2026-03-23 via Tripadvisor
C
ceciliasF49YP Friends getaway
10
Room Clean
Pros:

Yesterday, before going to church, we asked for room clean so we are not around when they do it. And voila, when we got in at night, it's super clean 🙂 All the complimentary stuff were changed too..Thank you so mu h April!

2026-03-22 via Tripadvisor
3
373ajl Friends getaway
10
Great Service!
Pros:

Good experience! Thank you Kuya Edwin for helping us with our bags 🩷

2026-03-19 via Tripadvisor
U
U1000BZkarena Business
10
Valet Review
Pros:

Great valet service of Edwin. Her were polite, quick, and handled my car with care. The process was smooth and hassle-free from drop-off. Definitely convenient, especially during busy times. Will use again!

2026-03-18 via Tripadvisor
E
Excursion566095 Family
10
Seamless and Stress-free Experience
Pros:

I would like to commend Ms. Jaye (Membership) and Nel (Telephone Operator )for their excellent customer service and assistance at Acacia Hotel Manila . I was coordinating the stay of my mother-in-law and her friends, and we had a last-minute request which they handled so efficiently and kindly.

Even though I was coordinating remotely, they made the whole process smooth and stress-free for us. My mother-in-law and her friends were very pleased with their stay.

2026-03-17 via Tripadvisor
5
593maricrisj Family
10
Shuttle service
Pros:

Edwin is Very accommodating😁

2026-03-16 via Tripadvisor
B
brylynu2026 Family
10
My Son's Memorable Birthday Celebration
Pros:

We enjoyed our stay so much! It was our son's 12th birthday celebration. The very moment we entered the hotel, the staff were very accomodating. They helped us carry our luggage and the food we have delivered for the celebration all the way to our room. Kristine helped us with the check in process that was so smooth. The room is very clean and we have everything that we need from the clean water, the coffee, toiletries, and even an iron for our clothes.

We also appreciate the simple birthday decoration on the bed. Paolo also brought a cake to our room for my son, that was so delicious and we love it!

The next morning Yui called us early to remind of our breakfast buffet, and when we get there, she assisted us immediately with a very pleasant smile. A staff also guided us to our table and gave us brewed coffee. One staff also gave my children taho and even offered to take a picture for us. We also enjoyed the pool though it was very cold, there was a staff to watch over and provide towels.

The experience is very memorable for us. The location is perfect because its near Festival mall, Commerce, Ayala Town Center, Westgate, nice retaurants, and central park where we can just walk or have a run, and even do picnic. Though its near to some malls, there is a shuttle van that can bring us and fetch us back to the hotel. Even the check out was just as smooth as when we check in, Anne helped us and also ask for a shuttle service. Tatay Nats assisted us to get in the shuttle and Kuya Edwin drove us to the Festival mall with care and still all smiles.

Our family loved the experience and we will definitely go back! Thank you to the staff who assisted us with all smiles, you all deserve to be recognized! Lastly, we love the food and pastries, everything in this hotel is worth every cost!

2026-03-16 via Tripadvisor
A
artmarcelino Family Brampton, Ontario
10
The Acacia Staff- truly the friendliest, nicest people
Pros:

I stayed at the Acacia In Alabang for 16 nights from Feb 10 to 16 & from Feb 21 to March 2. This hotel is my go-to when I stay in Alabang. The location is the best. Everything is within walking distance. Westgate plaza is across the street, restaurant & shopping centers such as Molito & Alabang Town Center just a short free shuttle away. But the real reason I return every year to the Acacia is the amazing staff & the spacious rooms. Thanks to front of the hotel staff: Ronald, Edwin, Christian & Yui at the lobby restaurant for making our family vacation one to truly remember. Any issues we had during our stay was handled with kindness & professionalism & they truly want to make your stay enjoyable. I'd also want to give my personal thanks to the housekeeping staff as they did their absolute best to keep us happy with a clean room every day for 16 nights.

2026-03-15 via Tripadvisor