Hotel Tetora Tsurumi

Hotels
Independent
7.2 (58 reviews)
4-5-13 Tsurumichuo, Tsurumi-ku, Yokohama, Kanagawa-ken, 2300051 , Yokohama , JP

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free WiFi
Luggage storage
Wheelchair accessible
Elevator
Multilingual staff
Free newspapers in lobby
Front desk (limited hours)
Tours/ticket assistance
Health or beauty spa nearby
See all facilities

Review Highlights

Pros:
Good staff service
Facilities are reasonably priced
Cons:
Bathroom odor
Uncomfortable bed
Issues with room type

Categories

Cleanliness
4.6
The bathroom had a strong unpleasant odor, which negatively impacted the cleanliness rating.
Service
8.56
Staff response was good despite the issues with the room.
Location
8.6
Location not explicitly mentioned, assumed to be standard for this hotel tier.
Room Quality
5.56
The bed was uncomfortable, and requests for a non-smoking room were not fully met.
Amenities
7.59
Amenities were appropriate for the price, not specifically mentioned.
Value for Money
7.55
The facilities were value for money, but issues with cleanliness affected perception.
Food and Beverage
7.6
Not mentioned in the reviews, assumed standard quality for this hotel tier.
Overall Experience
7.57
Overall experience was marred by room quality issues despite decent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:38

Property Description

Experience the perfect blend of comfort and convenience at Hotel Tetora Tsurumi in the vibrant Tsurumi district of Yokohama.

Prime Location
Just a four-minute drive from Tokyo Bay, your stay here puts you close to top attractions like the Anpanman Museum and Yokohama Arena, all while being easily accessible from Haneda Airport.

Modern Amenities
Each of our 61 well-appointed guest rooms comes equipped with refrigerators and LCD televisions, ensuring a comfortable and entertaining stay. Enjoy complimentary Wi-Fi and indulge in the convenience of daily housekeeping.

Unmatched Service
Our attentive multilingual staff is always ready to assist, whether it’s providing tour/ticket assistance or ensuring you have everything you need for a hassle-free experience.

Don’t miss your chance for an unforgettable getaway—book your stay at Hotel Tetora Tsurumi today!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

7.2
Based on 58 reviews
Cleanliness: 4.6
Service: 8.56
Location: 8.6
Room Quality: 5.56
Amenities: 7.59
Value for Money: 7.55
Food and Beverage: 7.6
Overall Experience: 7.57
N
NAKAYAMA
8
Pros:

商店街の中で落ち着いた場所。

2025-10-02 via Nuitee
R
Riho
4
Pros:

設備などはお値段相応で何も不便なかったのですが、バスルームがおじさんの臭い(加齢臭?)が充満していて酷かったです。本当に酷かった。スタッフさんはあれで次の客をいれて良しと思ったんでしょうか❓仕方なしに使いましたが、本当に臭くて臭くてたまらなかった。

2025-08-25 via Nuitee
B
Brittany
4
Pros:

The bed was so tilted at an angle that I had to put a pillow under it to get it level and I could feel the springs through the mattress. I also requested non smoking room but they only had smoking available. They wouldn’t cancel my reservation but were able to get me in a non smoking room for most of my reservation but I had to switch during the middle of my stay to a smoking room, so I just went and stayed somewhere else because the smoking rooms smelled terrible. Make sure you confirm directly with the hotel for non smoking rooms. Don’t trust just clicking that on Expedia.

2025-08-21 via Nuitee
?
??
8
Pros:

スタッフの対応が良かったです。

2025-08-03 via Nuitee
T
Tomohisa
10
Pros:

朝食の味噌汁、ご飯が美味しい。
トイレウォッシュレットの水圧が強いので嬉しい、

2025-06-22 via Nuitee
M
MASAHIRO
8
Pros:

料金相応なお部屋でした。

2025-06-13 via Nuitee
T
Takanori
10
Pros:

朝食がバイキング形式で良かった

2025-06-03 via Nuitee
N
NAKAYAMA
10
Pros:

部屋は小ぶりだが快適。

2025-05-31 via Nuitee
M
Minako
4
Pros:

風呂のカーテンの不備
部屋の隅に埃が溜まってた

2025-04-06 via Nuitee
N
Nobuyoshi
4
Pros:

飲み会のため、素泊まり目的。ベッドのクッションが少し柔らかかった。

2025-03-30 via Nuitee
S
Saki
8
Pros:

建物自体は古いですがスタッフの方がとても親切でした

2025-03-25 via Nuitee
K
ken
8
おもてなしの心、ありがとう!
Pros:

設備は古いものの、スタッフが精いっぱい頑張っている様子がうかがえました。
無料の朝食も心がこもっており、おもてなしの心が感じられました。

2025-03-23 via Nuitee
S
SASAKI
10
Pros:

大浴場が良かった

2025-03-22 via Nuitee
K
Kazuho
8
Pros:

軽食よかった

2025-03-05 via Nuitee
M
MISATO
8
Pros:

きれいな客室でした
対応も丁寧で良かったです
ただ、マットレスが合わなかったのか?腰が痛くなってしまったのが残念です

2025-02-23 via Nuitee
S
Shogo
10
Pros:

神奈川県の僻地在住。羽田午前便利用する際は、またこのホテルに泊まりたい。ワンルームマンションの様な部屋です。
今までは大鳥居のビジホに前泊していましたが空室があればこちらを選びます。

2025-02-23 via Nuitee
K
Kawamura
6
Pros:

朝食がついていて良い。

2025-02-17 via Nuitee
?
??
8
Pros:

廉価ですので宿泊だけの利用なら十分です。
床がフロア様で固く、ドリンク瓶など低い位置でも
落とすと割れてしまいます。

2025-02-16 via Nuitee
K
Kei
10
Pros:

よい

2024-12-12 via Nuitee
H
Hanna
6
Pros:

The room I stayed in was much older than it looked and smaller. However the service was great!

2024-12-07 via Nuitee