The Okura Prestige Bangkok

Hotels
Okura Nikko Hotels
9.4 (202 reviews)
Park Venture Ecoplex, 57 Wireless Road, Bangkok, Bangkok, 10330 , Bangkok , TH

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Front entrance ramp
Proposal/romance packages available
Express check-out
Electric car charging station
No single-use plastic straws
No single-use plastic water bottles
No single-use plastic soda bottles
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Delicious food
Cons:
No welcome drink
Noisy air conditioning
Room maintenance issues

Categories

Cleanliness
8.61
The cleanliness was noted as acceptable but some issues with room management and maintenance were mentioned.
Service
9.99
Top-notch service experience highlighted multiple times, especially by attentive staff.
Location
9.82
Convenient location close to shopping malls and attractions, frequently noted as a positive aspect.
Room Quality
9.07
Room features were described variably, with some issues such as air conditioning and shower flooding.
Amenities
9.09
Amenities like the breakfast buffet were mentioned favorably, with some minor food temperature issues.
Value for Money
9.56
Overall experience justifies the cost, with high-quality services and facilities.
Food and Beverage
9.11
Breakfast quality was praised, but some specific dishes were noted as not consistently warm.
Overall Experience
9.98
Overall stay was highly appreciated, with a few minor issues overshadowed by positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:28

Property Description

Indulge in a luxurious stay at The Okura Prestige Bangkok, where elegance meets comfort in the heart of the vibrant city.

Unwind and Rejuvenate
Treat yourself to a blissful escape at our world-class spa, offering an array of massages, body treatments, and facials designed to refresh your body and mind. Take a dip in the outdoor pool, relax in the sauna, or stay fit at our well-equipped fitness center.

Culinary Delights
Savor international cuisine at Up and Above, one of our three exquisite restaurants. Enjoy 24-hour room service or unwind with drinks at our stylish bars and cafes, ensuring a delightful culinary experience.

Business & Connectivity
For your convenience, we provide complimentary wired and wireless internet access, a fully equipped business center, and spacious venues for meetings or events, making us an ideal choice for both work and leisure.

Experience the ultimate getaway—book your stay now!

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean & Safe Stay (Okura Nikko Hotels)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.4
Based on 202 reviews
Cleanliness: 8.61
Service: 9.99
Location: 9.82
Room Quality: 9.07
Amenities: 9.09
Value for Money: 9.56
Food and Beverage: 9.11
Overall Experience: 9.98
G
georgefS4166CQ Couples
10
Excellent stay
Pros:

I had a really wonderful stay at The Okura Bangkok. From the moment I arrived, everything just felt easy and welcoming.

The room was fantastic, spacious, beautifully designed, and incredibly comfortable. You can really feel the attention to detail, and it made it a great place to relax after a long day.

The facilities were excellent, and the breakfast was a real highlight. There was such a great variety, and everything was fresh and high quality, definitely something I looked forward to each morning.

What truly made the stay special, though, was the people. The staff were genuinely warm, attentive, and always ready to help with a smile. A special mention to the General Manager as well, it was refreshing to see his presence around the hotel, and his approachable, personable manner really stood out.

Overall, it felt like a place that genuinely cares about its guests. I would happily stay again.

2026-04-09 via Tripadvisor
9
969christofferj Couples
10
Our most amazing hotel excperience yet
Pros:

I booked our stay as a suprise birthday gift to my partner for her 30:th birthday. That being the case, I was very excited and a bit nervous on arrival.

But my nervousness was in vain, because as soon as we set foot in our room, the look on my partner’s face confirmed all that I had hoped for.

This hotel is brilliant. The design, the staff, the room service and last but not least: the breathtaking view from the room and the pool!

We booked a Prestige Club Room on the very topp floor and the view from the panoramic window was to die for. The pool was c:a 9 floors below, but left nothing to desire due to the excellent design.

The staff was incredibly attentive. We felt so well taken care of, especially during my partner’s birthday that we will remember it for the rest of our lives. We had to buy some keepsakes from the reception shop on our last day just to have something to cling onto once we come back home.

So, from the bottom of both our hearts: thank you Okura Prestige Bangkok. You delivered an experience that far exceeded our already high expectations!

2026-04-08 via Tripadvisor
Z
Z3799GDkellyl Family
10
Absolutely loved it
Pros:

My family and I had an amazing 4-night stay. In the middle of the hustle and bustle of the city, this hotel was a wonderful retreat to come back to and de-stress.

It’s conveniently connected to a mall, and the BTS station is less than a minute’s walk away. The location is very central, making it easy to get around Bangkok — just a quick 2–10 minute trip to nearby malls, markets, and other attractions.

We loved that every time we returned from the BTS entrance to the hotel, it smelled lovely. The hotel is also very clean, modern, and well-maintained.

The rooms were spotless, spacious and comfortable - not a single dirt in sight. We were celebrating my sister’s birthday, and the hotel surprised us with a sweet handwritten card and a delicious matcha cake - it was such a thoughtful touch.

We also appreciated the small gestures, like fresh fruits delivered to our room daily, the surprised origami, and thoughtful facilities throughout the hotel, such as halving a water filter station at the gym and complimentary mini water bottles for the pool/sauna/gym.

The breakfast buffet was also delicious, with the best spread we’ve seen compared to other hotels. We loved the mix of Western and Asian cuisine - Japanese curry soufflé, grilled chicken skewers, miso soup, dim sum, pad Thai, and more. Everything was tasty and high quality.

We were also grateful to be able to check in early after our 5 a.m. flight arrival. And we loved that we could use the sauna/ spa facilities to shower before our rooms were ready.

Overall, we truly enjoyed our stay and will definitely return. We highly recommend this hotel to anyone considering it.

2026-04-08 via Tripadvisor
H
H6826MLalexj Family
10
clean room
Pros:

Beautiful, clean room with a comfortable stay at an affordable price.

2026-04-06 via Tripadvisor
S
shakinahmedsiddiquer Friends getaway
10
Amazing
Pros:

Specially location , atmosphere also good , very clean to all side of hotel

2026-04-04 via Tripadvisor
G
Gelasma Family
10
Perfection
Pros:

Perfect in every aspect of my stay. What especially sets the Okura Prestige apart is attention to details : from check in to check out, all moments, all “angles” of the client’s experience appears perfectly thought out.

2026-04-02 via Tripadvisor
W
wallace1008 Couples Macau
10
Geniune Hospitality
Pros:

This was my second visit in this hotel and I would say this is one of the best hotel I have ever stayed among all hotels in Bangkok. The location is perfect as it is connected to BTS which made getting around the city effortless. We stayed here for 3 nights and I did not mention its my wife’s birthday and They surprised us with cake and a thoughtful card. All the staff are very friendly and warm especially Mr. Hammer their GM who greeted us during breakfast and you can feel how much he cares and values his guests! Thank you all and we will definitely come back again!

2026-04-02 via Tripadvisor
T
teodoraa394 Family
10
Great stay at The Okura prestige
Pros:

We had a wonderful stay at The Okura Prestige. The staff were friendly, attentive, and highly professional. The location is excellent and very convenient for exploring the area.

The hotel itself has a great atmosphere—elegant, calm, making it a pleasant place to relax after a busy day. One of the highlights of our stay was definitely the breakfast, which offered a wide variety of high-quality options and was a perfect way to start the morning.

Overall, we had a fantastic experience and would gladly return.

2026-04-02 via Tripadvisor
R
roeyn2026 Family
10
A wonderful stay born from an unexpected detour
Pros:

Our recent trip took an unexpected detour when our flights were canceled, resulting in a 16 night stay at The Okura Prestige. The warm hospitality we received here turned our situation into a truly memorable experience.

The staff consistently went out of their way to ensure we felt welcome and comfortable for the duration of our stay. We want to give a special mention to the Concierge, Mr. Bon, who was a great help and made our stay so pleasant. Additionally, Ms. Pimsuda, the Guest Experience Manager, was wonderful and ensured every detail of our stay was handled with care.

We also enjoyed the exceptional breakfast the hotel offers, which is the best breakfast we have ever eaten in a hotel. The quality and variety were outstanding.

A standout feature of the OKURA prestige is the CEO, Mr. Hammer. He is deeply involved in the day-to-day work, frequently speaking with guests and showing a genuine interest in their experience. He is incredibly reachable and ready to help directly.

We cannot recommend the OKURA prestige highly enough.

2026-03-31 via Tripadvisor
D
dxbdoc Business Dubai, Emirate of Dubai
10
It is indeed a prestige
Pros:

Where do I start ? The general manager Niek Hammer leads the team with his down to earth and highly impressive performance. That’s the main reason why the staff are so motivated. You’ll find him assisting them clearing the table during breakfast and always greeting everyone with a smile
The hotel is centrally located with malls and shops nearby and actually even connected to the sky train station and the central embassy mall.
The club lounge was superb and had a Japanese influence in their food presentation.
Bet as least buffet needs an entire separate review!
Our suite room as spacious and very clean

2026-03-31 via Tripadvisor
S
Smartcookie1 Couples London, England
10
Unbelievable
Pros:

From the moment we arrived to the moment we left we were treated with unbelievable courtesy and kindness by every member of staff. The service was impeccable, the food outstanding and the quality of the room perfect.

It was our anniversary and we were given an upgrade to the top floor which was very kind of them.

The pool area and view were spectacular and this hotel ranked among the best for all round comfort and Quality.

A special mention to the fabulous reception staff who retrieved my wife’s ring which was handed in after being left by the swimming pool (whoops).

Thank you all we will definitely be staying with the brand and visit other hotels in the group worldwide!

Highly recommended

Is not to this Hotel to another On The chain in the future highly recommended and many thanks.

2026-03-30 via Tripadvisor
R
RWV25 Family Bangkok
10
The hotel we long to stay!
Pros:

This is our second stay this year. So clean, comfortable, and delicious food. Top-notched service in every aspect. I would like to say with extreme confidence that the Okura Prestige Bangkok Hotel has the world’s best GM, Mr. Niek Hammer. Having had a chance to stay at many luxury hotels in Thailand (and abroad), we’ve never met any GM who always walks around making sure everything is perfect for the guests. For most of the hotels we experienced, we didn’t ever see or know their GMs. Mr. Hammer always politely greets us from the first day till checking out. He knows his guests by heart, not only our names but the whole family and any special occasions we plan. For all these, we always look forward to returning to the Okura Prestige Bangkok again and again. It definitely makes us feel like meeting our dear friend. Thank you so much for all the staffs there, the club lounge team, and special thanks to Mr. Hammer!

2026-03-30 via Tripadvisor
L
louj374 Business
10
Okura top hotel
Pros:

Great service, perfect location, overall top hotel

2026-03-29 via Tripadvisor
5
557JasonM Couples Houston, Texas
10
Brilliant hotel
Pros:

Magnificent hotel in a city famous for its five star hotels. Think understated Japanese luxury. Immaculate room, separate toilet area, shower & bath. Views from every room. Michelin star restaurant on premises, big gym, infinity pool with beautiful views. This hotel deserves its rating on TripAdvisor. Since I have a platinum status with Expedia they gave us free breakfast for 2 daily and let me tell you it was an amazing buffet. Overall I cannot recommend this hotel enough. Right across the street from Central Embassy Mall and close to the subway station. Excellent choice.

2026-03-29 via Tripadvisor
S
steverM1562BO Family Hampstead, North Carolina
10
Doesn’t get any better than here.
Pros:

This is a very high standard hotel. Extremely well run. The international breakfast is not to be missed. The staff is outstanding. We have stayed in several five star hotels in Bangkok, we continue to return here. Always spotless and a pleasant stay.

2026-03-29 via Tripadvisor
N
nmY2286QV Family
10
A hotel that keeps me coming back
Pros:

This is always my hotel of choice in Bangkok, and once again, I had a truly wonderful stay.

The concierge and all the staff greet you with warm smiles, and whenever I have a question, they respond promptly, kindly, and professionally. Being welcomed back with a simple “Welcome back” makes me feel as if this hotel is my home in Bangkok.

As a Japanese guest, I was pleased to experience a sense of “omotenashi,” or Japanese-style hospitality, throughout my stay.

The restaurants offer a wide variety of excellent cuisine — not only breakfast, but also lunch and dinner are always satisfying.

The General Manager is truly outstanding. Although he has been with the hotel for many years, he remains very hands-on, regularly present on site, and always approachable and happy to engage in conversation.

My family and I are already very much looking forward to our next stay.

2026-03-28 via Tripadvisor
D
Didianan Family Denpasar, Bali
10
Great stay all the way
Pros:

Everything is great with Okura. It was a nice stay. The staffs were so helpful, from front office, restaurant, to pool staffs. The room is spacious, have good view, the pool is also so nice, breakfast spread is great. I can't wait to be back!

2026-03-25 via Tripadvisor
K
KimSung79 Couples Sydney, New South Wales
10
A beauty in Bangkok
Pros:

Excellent location - direct sheltered access to BTS station. The room was spacious and well decorated. Loved the separate toilet with auto bidet from shower. The infinity pool is a MUST - so peaceful and inviting. The hotel staff were warm and amazing from the start to finish. The buffet breakfast has a good spread/variety and wasn’t crowded. They personally served freshly baked goods to every table - just to give you a taste warmed & fluffy pastries. And also mango peeling on the spot - gives a good personal touch of meet-and-greet whilst serving. Truly a happy place to be.

2026-03-23 via Tripadvisor
4
448dldl Couples
10
Excellent stay
Pros:

Highly recommended hotel. Excellent hospitality location breakfast etc.

2026-02-19 via Tripadvisor
A
areerakr Business
10
The best event I ever handle with profession team from Okura
Pros:

Khun Tangkwa (Sale) super responsive for all kind of situation and very professional to handle every problem.

Service team provide high class of service and well manage for any issue. Our event run very smooth as silk. We are very satisfy.

2026-02-19 via Tripadvisor