Comfort Inn & Suites

Hotels
Comfort
7.7 (309 reviews)
120 Town Crest Road , Fort Saskatchewan , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Hot tub/Jacuzzi
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Dirty pool area
Poor breakfast quality
Noise issues

Categories

Cleanliness
6.13
Numerous mentions of dirty pool and public areas needing attention.
Service
9.1
Staff were described as friendly and helpful in several reviews.
Location
8.64
Conveniently located near a public transport terminal.
Room Quality
8.09
Rooms were clean but some comments indicate noise issues.
Amenities
6.62
Pool area and waterslide had multiple complaints but also some positive feedback.
Value for Money
7.58
Overall decent value, but several complaints suggest areas needing improvement.
Food and Beverage
7.13
Mixed reviews on breakfast quality with limited hours.
Overall Experience
8.3
Experience varied from great stays to significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:15

Property Description

Convenient Location
Located just minutes away from shopping, restaurants, and the Canadian wilderness, the Comfort Inn & Suites is the perfect base for your adventures in Edmonton. With easy access to key attractions like Dow Centennial Centre and Canadian Forces Base Edmonton, you'll never run out of things to do.

Relaxing Amenities
Unwind in our indoor heated pool and whirlpool, or stay active in the fitness center. Need to catch up on work? Our business center has got you covered with computer access and copy/fax services. Plus, with two meeting rooms available, hosting events is a breeze.

Complimentary Perks
Start your day right with a free full breakfast, stay connected with complimentary high-speed Internet, and enjoy free coffee and daily newspaper. Our well-equipped guest rooms, some with kitchen facilities, ensure a comfortable stay for all guests.

Book your stay at the Comfort Inn & Suites now for a memorable Edmonton experience.

Important information:

You must show a valid photo ID and credit card upon check-in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 309 reviews
Cleanliness: 6.13
Service: 9.1
Location: 8.64
Room Quality: 8.09
Amenities: 6.62
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 8.3
S
Shannon family_with_children ca
10
2026-01-31 via Nuitee
K
KURT family_with_children ca
10
2026-01-28 via Nuitee
M
Marie-pier family_with_children ca
9
2026-01-19 via Nuitee
B
Bradley family_with_children ca
7
2026-01-03 via Nuitee
J
Jessica family_with_children ca
1
Horrible
Cons:

So many issues with our stay there I don’t even know where to begin. Check in was difficult, breakfast was terrible, staff had no customer service skills. Staff has gotten my name wrong and someone was looking for someone with a similar name and she told them it was me, which resulted in getting woken up in the middle of the night by police. Forgot something in the hotel and of course when I called they couldn’t find it. I’ve never had such a terrible stay in a hotel.

2025-12-23 via Nuitee
D
Darla couple ca
9
2025-12-17 via Nuitee
M
Makyla family_with_children ca
8
2025-12-13 via Nuitee
O
Olivia family_with_children ca
10
2025-11-21 via Nuitee
M
Michaud family_with_children ca
10
Pros:

👍

Cons:

👍

2025-11-15 via Nuitee
M
Michelle family_with_children ca
6
Early breakfast
Pros:

It was clean and the room was big. The kids enjoyed the pool and the waterslide.

Cons:

On weekdays, the breakfast closes at 8:30 am. It's not really a vacation if I have to get up that early for breakfast.

2025-11-15 via Nuitee
T
Tracie family_with_children ca
8
2025-10-27 via Nuitee
T
Traci family
10
Pros:

Great people

2025-10-08 via Nuitee
G
Gail family
6
Pros:

Hello. Our stay was for the convenience of being close to a show. Rooms were normal hotel rooms. But very loud. We could hear the people in the next room. Kids, people on a phone. Staff were friendly. We would stay again.

2025-10-06 via Nuitee
L
Linda family_with_children ca
9
Great stay, with everything you need!
Pros:

The beds were comfortable, friendly staff, clean.
Main reason for choose this hotel was the pool and water slide for the kids.

Cons:

Breakfast was just ok.

2025-10-04 via Nuitee
F
Frank
6
Pros:

Pool wasn’t working. Roof in bathroom had water damage and was peeling. It was noisy as well during sleep hours.

2025-09-24 via Nuitee
K
Kelly-Ann
6
Pros:

A good, basic hotel if you have access to a car. Fort Saskatchewan public bus terminal nearby for local transport. The pool was good and is family oriented. Breakfast was acceptable. Staff were helpful. The condition of the hotel could benefit from being updated.

2025-09-14 via Nuitee
K
Kylie family
10
Pros:

We stayed here for 2 nights and had a really great experience. Super clean, friendly staff, breakfast was good too. We initially booked the room with 2 queen beds but I was called prior to our stay and was offered a free upgrade because there had been a maintenance issue with the other room. Which I appreciated they gave us a call before hand. The pool was also really nice and the slide was super fast! My daughter, husband and I had lots of fun on it. Would stay here again :)

2025-09-13 via Nuitee
S
Samantha family_with_children
8
Pros:

The pool was way less than satisfactory. Hot tub had sand, dirt and what looked like skin flakes swirling around the bottom. Rinse shower had globs of hair on the floor around the wall, as well as a dirty rusty empty soap dispenser. Floors were grimy and full of sand/dirt making my feet feel gross. Main pool water was extremely salty, foggy and murky. My children couldn’t see to the other side with goggles or barely see their diving toys. The saltiness made our skin and hair feel disgusting. The slide was also out of order with no signage or warnings until you get into the pool (I chose this hotel for the pool and slide which made our stay very disappointing) Walking into the pool area gave very eery vibes, dark and not well lit.

Staff was amazing - room was clean and great - breakfast amazing as well - pool area needs a lot of attention.

2025-09-08 via Nuitee
D
david family
6
Pros:

The room was clean and the beds were comfortable, however the condition of the public areas left something to be desired. Condition of the furniture in the hallways was poor, with ripped and missing covers on the chairs in the hallway. The pool deck was very dirty with hair clogging the drains and dirt and dust under the waterslide( which was broken) and it didn’t look like they were planning on fixing it. There were cigarette butts everywhere outside the hotel and the “smoking area” was gross with garbage all over. Property manager needs to pay more attention to the outside and public areas of this hotel. Overall a decent stay, but definitely will not be going back to such a dirty place.

2025-09-08 via Nuitee
D
DANA family
10
Pros:

Nice place to stay. Was what we needed.

2025-09-07 via Nuitee