Mama Shelter Marseille

Hotels
•
Mama Shelter
8.4 (1689 reviews)
64 Rue de la Loubière , Marseille , fr

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast options
Comfortable rooms
Cons:
Location safety issues
Small room sizes
Limited amenities in rooms

Categories

Cleanliness
8.23
Some reviewers indicated issues with room cleanliness and upkeep.
Service
9.2
Multiple positive mentions about helpful and friendly staff.
Location
7.74
Location is described as problematic due to surrounding area's safety concerns.
Room Quality
7.69
Several reviews mentioned small room sizes and limited amenities.
Amenities
8.22
Amenities like the restaurant and bar were positively noted, but some equipment was lacking.
Value for Money
8.68
Mixed reviews; some felt it was overpriced for what was offered.
Food and Beverage
8.73
Breakfast received good feedback; restaurant was satisfactory.
Overall Experience
8.7
Overall experience is high due to comfort, despite location flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 23:32

Property Description

Unique Modern Design and Free WiFi
Experience a stay like no other at our hotel in the heart of Marseille's 6th district. Enjoy the sleek, modern design of our rooms along with convenient amenities like free WiFi and smart TVs.

Delightful Dining and Entertainment Options
Indulge in delicious Mediterranean cuisine at Mama Shelter's restaurant, complete with a charming patio setting. Start your day with a buffet breakfast and unwind at the pastis bar in the evening. For some fun, head to the shared lounge for a game of table football with friends and fellow guests.

Convenient Location and Thoughtful Extras
Located just a short walk from the metro station, our hotel offers easy access to Marseille's top attractions. Each uniquely decorated room comes with a mini refrigerator, flat-screen TV, and a selection of free films for your entertainment. Book now for a memorable stay at our hotel in Marseille!

Important information:

Please note that for bookings of 9 rooms and more, special rates and conditions may apply. For more information, please contact the property directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 19 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1689 reviews
Cleanliness: 8.23
Service: 9.2
Location: 7.74
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.7
C
Celine • couple • fr
8
2026-06-20 • via Nuitee
V
Véronique • solo_traveller • fr
9
2026-06-18 • via Nuitee
M
Marie • extended_group • fr
8
2026-06-17 • via Nuitee
C
Christophe • solo_traveller • fr
9
Pros:

Personnel aimable, compréhensif, accueillant, réactif, aidant...
Le parking privatif et sécurisé qui permet de visiter sans automatiquement prendre la voiture.

Cons:

Rien

2026-06-16 • via Nuitee
D
Domenico • solo_traveller • lu
9
2026-06-15 • via Nuitee
M
Michel • solo_traveller • fr
8
2026-06-15 • via Nuitee
J
Julie • solo_traveller • fr
4
Pros:

Le personnel

Cons:

Déception par rapport au rapport qualité / prix.
Prises qui ne fonctionnent pas dans la chambre, pas de machines à café dans la chambre, café filtre pour le petit déjeuner….

2026-06-13 • via Nuitee
M
michel • couple • fr
10
Pros:

Dans le 6eme très pratique pour rayonner dans les coins où nous voulions passer nos soirées

2026-06-13 • via Nuitee
J
Jocelyn • couple • be
7
2026-06-13 • via Nuitee
S
Salim • couple • fr
8
2026-06-13 • via Nuitee
T
T • solo_traveller • za
9
Quirky fun with exceptional staff
Pros:

The staff were super friendly and helpful. Our room felt like a mini apartment, super comfortable, squeaky clean with all the comforts and quirky decor twists everywhere.
Think Alice in Wonderland in a metropolis; this was our oasis/haven in a rather interesting district. We needed parking, and theirs was perfect, underground, secure and very convenient.

Cons:

The area around the hotel looked rather dodgy, however we did only spend 1 night and we had not been to Marseille before, so didn't know what to expect.

2026-06-12 • via Nuitee
M
Marc • couple • fr
7
Un hôtel dynamique au calme !
Pros:

La gentillesse de tous les membres du personnel, ils sont tous jeunes et franchement top 👍
Le concept du Mama Shelter même si les Mama Shelter ne se valent pas tous. Je dois dire que celui de Marseille est moins bien que celui de Prague. Le plus de celui de Marseille c'est le parking et la possibilité de dîner le soir si on n'a plus l'envie de sortir. Merci aussi au Mama Shelter de nous avoir offert une nuit de parking !
Ce que nous aimons par dessus tout au Mama Shelter c'est l'ambiance et la jeunesse qui fréquente généralement ce genre d'hôtel ! C'est toujours dynamique ! La situation est franchement calme pour Marseille !

Cons:

Le petit déjeuner est cher pour un café qui n'est même pas avec une machine à grains. Très peu de légumes, peut-être parce que ce Mama Shelter est en France ? Notre chambre donnait directement sous les toits et la climatisation était bruyante. Nous n'aimons pas ces lits avec sur-matelas trop mou mais je sais que les gens adorent. Notre chambre était toute petite et je voulais dire aux architectes que faire des lavabos en Corian hyper plats, c'est très joli mais pas top pour l'hygiène, les coins ne sont jamais propres et je ne vois pas comment celui qui nettoie la chambre peut mieux faire. Les vitres sont sales et aussi comment nettoyer ces vitres que ce soit la chambre ou la salle des repas ????? J'ai trouvé l'accueil petit et il manquait de quoi s'assoir , un canapé, quelques fauteuils ...

2026-06-10 • via Nuitee
H
Helden • couple • nl
8
heel prettig
Pros:

Ontbijt - Niet gedaan broodje bij de bakker en thee en sap van de bar tegenover het hotel was prima. En veel minder prijzig.
De beveiligde garage was perfect ruime plekken heel fijn. Afstand tot de metro is goed en de route makkelijk.

Cons:

De prijs van het ontbijt

2026-06-10 • via Nuitee
M
Manon • couple • fr
6
2026-06-10 • via Nuitee
M
Marie Anne • couple • fr
7
Bon emplacement car proche de la famille que nous visitons
Pros:

La literie

Cons:

Pas de café ni thé ni bouilloire ds la chambre

2026-06-09 • via Nuitee
L
luc • family_with_children • fr
8
2026-06-09 • via Nuitee
Y
yasmine • solo_traveller • be
9
2026-06-08 • via Nuitee
R
Rémi • solo_traveller • fr
9
2026-06-08 • via Nuitee
K
KAREN • couple • gb
8
Convenience clean no complaints for a night or 2
Pros:

Clean upbeat modern

Cons:

Red light on TV
More water available would have been great

2026-06-07 • via Nuitee
C
Cosima • extended_group • fr
8
Pros:

comfortable bed and good service

Cons:

not much space to store luggage

2026-06-07 • via Nuitee