Mama Shelter Marseille

Hotels
Mama Shelter
8.4 (1575 reviews)
64 Rue de la Loubière , Marseille , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast options
Comfortable rooms
Cons:
Location safety issues
Small room sizes
Limited amenities in rooms

Categories

Cleanliness
8.23
Some reviewers indicated issues with room cleanliness and upkeep.
Service
9.2
Multiple positive mentions about helpful and friendly staff.
Location
7.74
Location is described as problematic due to surrounding area's safety concerns.
Room Quality
7.69
Several reviews mentioned small room sizes and limited amenities.
Amenities
8.22
Amenities like the restaurant and bar were positively noted, but some equipment was lacking.
Value for Money
8.68
Mixed reviews; some felt it was overpriced for what was offered.
Food and Beverage
8.73
Breakfast received good feedback; restaurant was satisfactory.
Overall Experience
8.7
Overall experience is high due to comfort, despite location flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 23:32

Property Description

Unique Modern Design and Free WiFi
Experience a stay like no other at our hotel in the heart of Marseille's 6th district. Enjoy the sleek, modern design of our rooms along with convenient amenities like free WiFi and smart TVs.

Delightful Dining and Entertainment Options
Indulge in delicious Mediterranean cuisine at Mama Shelter's restaurant, complete with a charming patio setting. Start your day with a buffet breakfast and unwind at the pastis bar in the evening. For some fun, head to the shared lounge for a game of table football with friends and fellow guests.

Convenient Location and Thoughtful Extras
Located just a short walk from the metro station, our hotel offers easy access to Marseille's top attractions. Each uniquely decorated room comes with a mini refrigerator, flat-screen TV, and a selection of free films for your entertainment. Book now for a memorable stay at our hotel in Marseille!

Important information:

Please note that for bookings of 9 rooms and more, special rates and conditions may apply. For more information, please contact the property directly.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 19 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1575 reviews
Cleanliness: 8.23
Service: 9.2
Location: 7.74
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.7
D
David couple fr
10
2026-03-06 via Nuitee
P
Paul Xavier couple fr
10
2026-03-05 via Nuitee
C
Claire couple fr
9
Pros:

Parfait pour un we

2026-03-05 via Nuitee
L
lionel family_with_children fr
10
2026-03-05 via Nuitee
A
agnès solo_traveller fr
10
2026-03-04 via Nuitee
V
Virginie couple fr
10
Super 👍🏻
Pros:

L'emplacement, la gentillesse du personnel, la propreté, les équipements et le confort

Cons:

Rien

2026-03-04 via Nuitee
V
Virginie couple fr
9
2026-03-03 via Nuitee
M
Marie couple fr
10
2026-03-03 via Nuitee
R
Roland family_with_children de
6
Pros:

Comfortable rooms but there is a night club on the ground floor. It can get noisy during the night, especially with people smoking in the street.

2026-03-02 via Nuitee
R
Regina couple gb
9
2026-03-02 via Nuitee
A
Antoine Nakab solo_traveller fr
9
Formidable
Pros:

Ambiance et Personnel formidables

Cons:

Rien

2026-02-28 via Nuitee
A
Angélique solo_traveller fr
8
Pros:

Personnel sympathique, souriant et serviable. Vraiment aux petits soins.

Cons:

Trop bruyant les soirs de soirée et pourtant au 6 EM étage. Sinon tt était très bien

2026-02-26 via Nuitee
M
Michèle family_with_children fr
9
Pros:

Accueil et gentillesse du personnel exceptionnels.
Literie confortable.
Chambre impeccable et ménage suivi.

Cons:

Rien.

2026-02-26 via Nuitee
A
Anne family_with_children fr
9
Un vrai bol d'air
Pros:

L'accueil et le professionnalisme

Cons:

Ruen

2026-02-23 via Nuitee
D
Delphine family_with_children fr
8
2026-02-22 via Nuitee
E
emmanuelle family_with_children fr
10
Très bien
Pros:

C’est beau , c’est sympa

Cons:

Il faisait trop chaud dans les chambres

2026-02-14 via Nuitee
A
Amandine family_with_children fr
7
Plutôt bien mais de gros bémols
Pros:

Les locaux sont super, la déco au top et le personnel génial

Cons:

Le quartier n’est pas super, en tous cas pour une famille qui a une poussette pour se déplacer. Mais surtout, la soirée a l’hôtel jusqu’à 2h du matin alors que ce n’est pas insonorisé, ca c’est vraiment la loose. Pour cette raison je ne reviendrai pas (à regret) au mama…

2026-02-14 via Nuitee
D
Damian couple pl
8
2026-02-13 via Nuitee
M
Manon family_with_children fr
8
Très bon séjour avec un enfant en bas âge, et une superbe ambiance!
Pros:

Accueil et personnel aux petits soins tout le long du séjour. Etablissement adapté ++ aux enfants en bas âge. Petit déjeuner et repas du soir excellents avec possibilité de manger en chambre. La localisation et l'ambiance générale de l'hôtel sont également à relever!

Cons:

Un peu plus de capacité de rangement dans la chambre serait la bienvenue! et côté cour intérieur, l'hôtel étant festif, cela peut être un peu bruyant le weekend.

2026-02-12 via Nuitee
A
ANAIS couple fr
9
2026-02-12 via Nuitee