Hotel Lux

Hotels
7.9 (270 reviews)
Via Piacenza 72 , Alessandria , IT
+39 0131 445041

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Central location
Good breakfast options
Cons:
Cleanliness issues
Outdated furniture
Uncomfortable bedding

Categories

Cleanliness
6.81
Several reviews mention specific cleanliness issues, such as dirty carpets and used items in bathrooms.
Service
8.78
Staff members are frequently mentioned as friendly and helpful.
Location
8.82
Guests appreciate the central location and accessibility.
Room Quality
6.77
Some rooms are noted for being clean but have outdated furniture and issues with comfort.
Amenities
7.8
Basic amenities available, with some missing items such as vegan breakfast options.
Value for Money
7.76
Value perceived as less for a 4-star hotel, but decent for overall experience.
Food and Beverage
8.31
Breakfast received positive mentions, although some items were lacking for specific dietary needs.
Overall Experience
8.18
Experience varies notably by room; many guests cite mixed feelings about quality versus cost.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:55

Property Description

Modern Rooms and Amenities - Hotel Lux offers newly furnished modern rooms equipped with satellite TV, free Wi-Fi, air conditioning, a minibar, and a private bathroom with a hairdryer for a comfortable stay.

Delicious Dining Options - Start your day with a buffet-style breakfast and unwind in the evening with refreshing drinks at the hotel bar. Additionally, guests can enjoy discounts at a nearby restaurant, enhancing their culinary experience.

Convenient Location for Exploring - Strategically situated in the city center and a short walk from Alessandria Train Station, Hotel Lux is easily accessible from the A26 motorway and offers proximity to attractions like the town of Asti and Turin for a memorable stay.

Experience modern comfort, delectable dining, and convenient exploration at Hotel Lux. Book now for an unforgettable stay!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUR

Location

Guest Reviews

7.9
Based on 270 reviews
Cleanliness: 6.81
Service: 8.78
Location: 8.82
Room Quality: 6.77
Amenities: 7.8
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 8.18
F
Flavio • couple • ch
8
2026-11-07 • via Nuitee
S
Sandra • solo_traveller • be
7
Pros:

Colazione ricca e variata ed una stanza molto grande. Posizione ideale.

2026-11-06 • via Nuitee
K
Kobi • extended_group • ch
7
Excellent location and value for money.
Pros:

Excellent location. Good value for the money

Cons:

Coffee machine was not available in the room

2026-11-05 • via Nuitee
S
Sara • couple • it
7
2026-11-05 • via Nuitee
M
Maria Grazia • couple • it
7
2026-11-04 • via Nuitee
J
Jenny • family_with_children • it
8
Pros:

Camera super spaziosa.
Colazione molto abbondante.
Parcheggio a 200mt.
Super vicino al centro/all'area pedonale

2026-11-02 • via Nuitee
Z
zair • solo_traveller • it
7
2026-11-01 • via Nuitee
S
Sue • couple • gb
6
We enjoyed our stay, the staff and breakfast were the best bits. We are not sure it merits 4 stars.
Pros:

The staff were very friendly and helpful, we were upgraded to a junior suite, the breakfast was excellent.

Cons:

It is very old-fashioned and we didn’t have a walk-in shower, only a shower over the bath

2026-10-31 • via Nuitee
D
Davide • couple • it
7
2026-10-31 • via Nuitee
I
Ilmatte70 • solo_traveller • it
8
perfetto
Pros:

camere confortevoli ed equipaggiate.
receptionists impeccabili: ogni dubbio chiarito al volo
c'era un problema con un componente del bagno (me lo hanno segnalato loro...): mi hanno cambiato la stanza.
unica richiesta:
manca uno specchio a tutta altezza...

Cons:

la ...velocità dell'ascensore! ma ci si abitua, non è un problema.

2026-10-27 • via Nuitee
G
Guiseppi • family_with_children • fr
10
Super hotel je recommande fortement
Pros:

Très satisfaite le personnel est super accueillant disponible nous a conseillé de Très bon restaurant de spécialités un plus merci beaucoup reviendrons avec plaisir

2026-10-27 • via Nuitee
S
Samuele Maria • family_with_children • it
7
2026-10-20 • via Nuitee
S
Sven • couple • ch
5
Cons:

Obwohl das Hotel Parkmöglichkeiten versprach, mussten wir Spätabends 30 Minuten einen Parkplatz suchen und haben schlussendlich auf einem Behindertenparkplatz parkiert.

Danke für die Antwort, liebes Hotel Team. Die Nachrichten waren da, ja. Beim Ankommen wurden uns diese Parkplätze aber nicht angeboten, obschon ich angekündigt hatte, dass ich mit dem Auto ankomme. Es wurde uns gesagt, wir sollen auf die öffentlichen Parkplätze ausweichen. Wir bemängeln auch nicht die Baustellen Situation, sondern dass etwas dann vor Ort nicht angeboten wird.

2026-10-17 • via Nuitee
D
Daniela • couple • it
6
Soggiorno di lavoro , non sceglierei per vacanza
Pros:

Posizione comoda, personale gentile e disponibile

Cons:

Colazione scadente , camere poco accoglienti non adeguate né le camere né la struttura alle 4 stelle

2026-10-16 • via Nuitee
J
JEKATERINA • family_with_children • lv
8
Pros:

Location, staff

Cons:

Cleaning in the room next to our at 6. a.m. so we didn't get a good sleep and no parking in front of the building, we had to park on the city parking.

2026-10-15 • via Nuitee
M
Markus • family_with_children • ch
8
Gute Lage aber der Preis ist zu hoch
Pros:

Die Lage

Cons:

Das Parkhaus ist nur mit einem sehr kleinen Auto befahrbar. Frühstück was mickrig und zu wenig Platz für alle

2026-10-12 • via Nuitee
S
Schuwey • couple • fr
9
Hôtel confortable et très bien situé
Pros:

Accueil chaleureux, très bien situé, grande chambre et salle de bain spacieuse. Bon petit déjeuner

Cons:

Rien

2026-10-12 • via Nuitee
M
Marco • solo_traveller • it
5
2026-10-10 • via Nuitee
G
GF • extended_group • it
7
2026-09-19 • via Nuitee
G
Giada • solo_traveller • it
10
2026-09-19 • via Nuitee