Willington Hall Hotel

Hotels
8.6 (572 reviews)
Willington Road, Willington , Tarporley , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Luggage storage
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Stunning house
Comfortable bed
Amazing staff
Cons:
Dusty bedside tables
Mould in shower sealant
No hand-wash or soap available

Categories

Cleanliness
7.24
Several cleanliness issues were noted including dust on furniture and mould in the shower.
Service
9.21
The morning staff were amazing, indicating high-quality service.
Location
8.75
Standard quality for this hotel tier.
Room Quality
8.7
The bed was very comfortable, indicating good room quality despite cleanliness concerns.
Amenities
8.73
Standard quality for this hotel tier.
Value for Money
8.69
Standard quality for this hotel tier.
Food and Beverage
8.74
Standard quality for this hotel tier.
Overall Experience
8.71
While there were some issues, the stunning house and staff contributed positively to the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:25

Property Description

Victorian Elegance and Lush Gardens

Gastronomic Delights: Indulge in fresh, homegrown produce served in the modern British dishes at the restaurant.

Relaxation and Recreation: Enjoy afternoon tea in the elegant drawing room, savor the popular homemade pie of the week, and unwind with a picnic hamper in the Cheshire countryside.

Immerse yourself in luxury with Egyptian cotton linen, flat-screen TVs, and picturesque views in each uniquely furnished room. Explore the surrounding parkland, and take advantage of free parking and proximity to local attractions like Delamere Forest.

Book now to experience Victorian charm and tranquil surroundings at Willington Hall Hotel!

Important information:

Dinner Inclusive Packages. 2 courses are included from the Daily Market Menu, or from the Main Menu, where supplement charges maybe incurred.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for £45 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 572 reviews
Cleanliness: 7.24
Service: 9.21
Location: 8.75
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 8.71
M
Marco solo_traveller ch
9
Una notte al castello
Pros:

L'atmosfera della casa nella campagna molto british

Cons:

Nulla

2026-05-29 via Nuitee
S
susie couple gb
8
Pros:

Good

2026-05-26 via Nuitee
S
sue couple gb
7
Incredible setting - some of the service disappointing
Pros:

Setting was amazing - beautiful gardens to walk in . Room was huge with a gorgeous view. Bed was very comfortable . Loved being able to bring the dogs who were very welcome .

Cons:

I specifically checked that it had room service before booking - as we wanted to eat in our room - it states on the website that it has room service and it’s one of the faqs. But on arrival we were told no room service . So not as advertised.
We also were denied an ice bucket for our room - which is very unusual .
The young staff were very pleasant and helpful- but seemed under staffed .

2026-05-25 via Nuitee
H
H4117ZGelainem Friends getaway
6
Disappointed
Pros:

Very disappointed in the service : booked a special birthday dinner with friends . Upon arrival shown I to the bar to wait for guests to arrive : only two young staff members serving in a very busy bar - clearly struggling . Had booked champagne to be served to guests upon arrival . Had to go and find out where it was ! Dinner booking/ serving was slow - one appetiser course incorrect - followed by correct order some 5 mins later- guest therefore had two appetisers in front of him . Waited so long for main course to arrive that guest went to enquire where our meal was - young waiter apologised and explained that they only had one chef on that night . Only two tables covered in main dining room for dinner although bar food area might have been busy . Desserts arrived . Had requested a ‘special ‘ gesture for birthday lady by way of a candle - that failed to happen . Had organised special table flowers for the evening and had been assured the previous day during booking that they would ensure the dinner would reflect a ‘special’ event for the birthday lady ….very expensive and very ordinary …. Later in the week attended a club afternoon tea event - again very slow service particularly in the bar - one member of staff said she had never done bar work before when it was obvious customers were becoming impatient and some questioned the type of glasses that their drinks were being served in ! Beautiful setting and lovely building - such a shame that the service & dining experience lets it down .

2026-05-23 via Tripadvisor
E
Eddymerckx888 Couples Crewe, Cheshire, England
6
A bygone era of stately country houses !
Pros:

Willington Hall Tarporley Cheshire.

A bygone era of stately country houses serving ..just about ... A Sunday Lunch !

The menu including Beef/Pork/Fish etc and promising Yorkshire Pud where appropriate..
(But Didn't Arrive) !

Young pleasant staff hardly under pressure took an age to take our order which was eventually served by kitchen staff in grubby Chef Attire.

Gastro pubs in the Area very busy... So work to do ... Willington!!

Yorkshire Pud arrived eventually with ... apology... Far too late in my opinion.

Food OK !

2026-05-11 via Tripadvisor
A
Alan extended_group gb
4
Nice old place, lots of investment needed
Pros:

Slow service

Cons:

No hot water from the shower

2026-05-08 via Nuitee
M
Martin Cross family_with_children gb
5
Beautiful location but really disappointing quality and price.
Pros:

The setting and location of this hotel is quite beautiful. The situation is fantastic and the views over their parkland and beyond are idyllic. The cooked a la carte breakfast was nice but the other breakfast options were limited to very simple cereals, yoghurts, juices and preserves. The young staff were very nice.

Cons:

Our stay was ok, but this hotel, which is priced at a premium (£250+ per night) is, in reality, quite old and run down and is not really the fine country house hotel it purports to be. The hotel is in need of serious renovation and everything about it is quite 'old and tired'. This hotel could be beautiful, but it's a 3-star rating (at best) and needs some big investment in a quality renovation by the owners. I wouldn't stay here again in its current state at this price.

2026-05-06 via Nuitee
S
Scott couple gb
7
We stay here once or twice per year and we have never had to look or wait for staff. This was not go
Pros:

Food was very nice.

Cons:

Not enough staff , no one to check us out when we left, always looking for someone for service?
I still do not have my bill for the stay and can't check if it is correct?
We booked the suite and it is very nice , except no towels had been left in the room.

2026-04-27 via Nuitee
C
Clare extended_group de
10
Pros:

We stay here at least once a year. Tranquil and kind.

2026-04-24 via Nuitee
C
charles171160 Family Morzine, Portes du Soleil, Haute-Savoie, Auvergne-Rhône-Alpes
4
Mediocre , rigid and unfriendly hostess.
Pros:

We married there 40 years ago, had a fabulous Time and wanted to « celebrate » with family … but what a disapointment ..
Unfriendly hostess, zero flexibility with « rules ». ( We booked three rooms for four days so could have expected some degree of flexibility - hotel definitely not full !-).
Overpriced .
Slow service.
Food not great.
Fabulous location and potential, though: a pitty really.

2026-04-20 via Tripadvisor
C
Catherine solo_traveller gb
8
Pros:

Beautiful ad homely hotel. Staff very helpful. View from our room gorgeous. Food excellent.

Cons:

Decor a little tired. Our Bath had bad damage marks. Drinks extremely expensive.

2026-04-14 via Nuitee
S
Shamaila solo_traveller gb
9
2026-04-13 via Nuitee
P
Paul couple gb
8
Very nice
Pros:

👍

Cons:

👍

2026-03-24 via Nuitee
E
EmmaBellisFerreira Business Manchester, Greater Manchester, England
10
Stunning Venue and outstanding customer service!
Pros:

I held a business event at Willington. A mini retreat about social media and I loved it and so did everyone who came along. The hotel and staff were super super friendly and went out of their way to help. The food and the mocktails were STUNNING! and the venue speaks for itself. Dreamy! Thank you Moira and team we will be back very soon! Highly recommend !

2026-03-23 via Tripadvisor
A
Angela extended_group gb
8
Hotel was lovely. But very expensive
Pros:

Lovely period property

Cons:

Upgraded one of the rooms and the tv didn’t work, sat in the window for dinner which was under a radiator. Which was very hot and became very uncomfortable

2026-03-23 via Nuitee
J
juliegC6852DT Friends getaway
2
Terrible way to treat people
Pros:

Terrible experience today; I had booked for afternoon tea for my friends and they had the booking down incorrectly for 16 February and marked me as a ‘no show’ I was in India on the 16th and simply didn’t book for this date. They said we could have a scone each a glass of Prosecco and tea and coffee! They asked me to pay for four more scones and another desert, which I did. It was embarrassing and I was made to feel awful. Won’t be going again… the only good thing was my friend said the afternoon tea looked pretty pathetic anyway

2026-03-16 via Tripadvisor
M
Mark solo_traveller gb
10
Great
Pros:

Clean

Cons:

Old

2026-03-12 via Nuitee
K
Karsten solo_traveller gb
7
Pleasant
Pros:

Beautiful building and location

Cons:

Interior feels bit dated

2026-03-08 via Nuitee
M
Mark couple sa
6
Disappointed
Pros:

The staff were great !

Cons:

Cleaning is an issue in all areas - the restaurant hadn’t been hoovered / cleaned from the night before - dust and dirt is the norm.

2026-03-05 via Nuitee
S
Samantha couple gb
7
Staff, food and location was fabulous
Pros:

The room was lovely and the food was amazing. Well done to the chef.

Cons:

The reception area was messy and there was an unpleasant smell in the hallway

2026-02-26 via Nuitee